Why are we here?The Air Force has Software Assurance Training Vouchers (as part of your Microsoft License

Agreement)Approx 3,500 Vouchers remain! (as of today).Average Retail value $525.00 each = $1.8Million.The Vouchers expire June 30, 2010 unless Assigned to trainees by AF SABs.

Microsoft and United Training have created an Air Force Voucher Portal for your Trainees.Let’s get started so you don’t lose your valuable training benefits!

Agenda

Review Software Assurance (SA)What are the SA Training Vouchers?Review ‘how to’ Create a Voucher Preview the Air Force Voucher PortalNext Actions?Q&A?

What is Software Assurance (SA)?

Software Assurance (SA) provides Microsoft’s Volume Licensing customers a way to keep current with Microsoft products.Under SA, customers can install new releases of products covered in the Agreement during the term of coverage.Customers can acquire tomorrow’s technology at today’s prices and spread payments annually instead of upfront.Visit www.microsoft.com/licensing to learn more about Microsoft’s licensing program.

Training Through Software Assurance

Training Vouchers can be utilized for ITPro or Developer eligible classes: Microsoft Exchange, Windows Server, SQL, SharePoint, .Net, Unified Communications, or deploying Office or Windows 7 (for example)Realize your Microsoft Software Assurance Benefit and increase your organizations productivity by taking advantage of your Vouchers!Training vouchers are available electronically, and can be Redeemed at participating Microsoft Certified Partners for Learning Solutions (CPLS) worldwide.

Training Vouchers are a key benefit of Software Assurance.

How the Process Works…

Software Assurance Benefits Administrator – The individual at a company with an SA Agreement who Assigns Vouchers to Trainee using the Microsoft Licensing online tool.

Trainee – An employee of the Air Force who uses a Training Voucher to take a selected class at a participating Microsoft CPLS.

United Training– Is a Microsoft Certified Partner in Learning Solutions who can manage Vouchers and partners with CPLSs worldwide to provide the Air Force with training solutions and, ensure their Vouchers benefits are utilized and realized.

TRAINEE SELECTS CPLS AND COURSE

Flow Diagram of SATV Program

• Air Force assigns a Benefit Administrator (SAB)

• SAB Activates SA benefits for SATV in Microsoft Licensing online tool.

• Trainee has 180 days to select a CPLS, class and utilize the Voucher with the Voucher #.

• If not utilized in 180 days, the Voucher returns to the AF “pot” unless the Agreement expires first.

• The CPLS must receive the Voucher # and schedule the Trainee in the course with the Trainee e-mail address.

• Trainee attends class (in classroom or virtual…) within 180 days from the Voucher being Created and Assigned.

1 ACTIVATE• The SAB selects Trainees for

training and Creates/Assigns vouchers to the Trainee AF e-mail account via the Microsoft Licensing online tool (creating a “Voucher #”)

2 SAB CREATES AND ASSIGNS VOUCHERS TO TRAINEES

4CPLS SCHEDULES TRAINEE

5TRAINEE ATTENDS CLASS

3

Training Administrator Facts

AF SAB Creates/Assigns Vouchers based on a pool of eligible training days (approximately 3,500 days remain).

AF SAB enters Trainee information to Create/Assign a Voucher (Trainee last name, Email address, # of Voucher days)

Vouchers Expire 180 days after they are Created/Assigned by the AF SAB.

Trainees receive Voucher information for training via email.

Training Voucher Facts

Once Created/Assigned, a Voucher represents a specific number of training days.Vouchers are not limited to a specific geography, and can be used by a Trainee anywhere in the world where there is a participating CPLS (including Virtual/Remote training).Vouchers can be used once, for a single course (1, 2, 3 4 or 5 days in length), and are redeemed electronically.Training vouchers can not be transferred to another individual once Created/Assigned (they can be Revoked but only if Agreement hasn’t Expired)Microsoft Approved ITPro or Developer courses must be used to Redeem Vouchers (SQL, SharePoint, OCS etc)

Go to af.unitedtraining.com to redeem this voucher. You can choose a public open enrollment course and attend in person OR you can attend the course from your home or office.

After Creating/Assigning the Vouchers….

The Trainee may utilize the Air Force Voucher Portal to select their CPLS and class: http://af.unitedtraining.com

From the Air Force Voucher Portal, the Air Force can: Search and select a class, sort by US locations or time zone, and register with their Voucher #.Select a public open enrollment course to attend in person, or…Request a private on-base event (13 student minimum, hardware provided, 1 voucher per student per day), or….Search for a Virtual, or Distance Learning Network (DLN) class.

– Remote instruction/delivery “attend a class from your home, office or base”View course outlines/syllabi.Download this PPT that outlines the SATV process.Get answers to Microsoft training and Voucher questions.

You can select a location OR choose a technology then the course of interest.

Next steps for Voucher Usage: IndividualIndividual training vouchers

SAB: Create Trainee Voucher for # of days in the selected class. Go to: http://af.unitedtraining.com

Select class, date, location desiredEnter Voucher # as “payment” in the registration process.Receive a confirmation email from United Training within 48 hours.

Next steps for Voucher Usage: PrivatePrivate On-Base Training:SAB selects class, date, base location desiredEmail request to: registrar@unitedtraining.comSAB: Create Trainee Vouchers for # of days in the selected class x # of Trainees. 13 student minimum, classroom with projector required, screen, tables, chairs.Receive a confirmation email from United Training within 48 hours.

ANY QUESTIONS?

THANK YOU!

APPENDIX SLIDES

What are the SA Offering?

Suite of value-added benefits designed to increase customer satisfaction with Microsoft software licensing programsIncludes tools, training, and support options which meet the needs of a wide range of customer segmentsThe Training Voucher Benefit is one of seventeen benefits offered in the SA Offering

24x7 Problem Resolution Support Enhances existing Premier Support agreements by providing around-the-clock incident support

Deploy, Maintain

"Cold" Backups for Disaster Recovery Helps maintain IT operating efficiency and protect mission-critical solutions

Maintain

E-Learning Offers self-paced interactive training designed for end-users and IT Professionals

Deploy, Use

Employee Purchase Program Contributes to employee satisfaction by providing reduced rates on Microsoft products

Deploy, Use

Enterprise Source Licensing Program Provides access to Microsoft Windows source code for internal development and support

Deploy, Maintain

Extended Hotfix Support Reduces support costs and makes it easier for customers to get the support needed

Maintain, Transition

Home Use Program Increases productivity by giving employees licensed copies of Microsoft Office programs for their home computer

Deploy, Use

Microsoft Desktop Optimization Pack (MDOP)

Increases desktop manageability, reduces total cost of ownership, and enables delivery of applications as services

Deploy, Maintain

Microsoft Office Multi-Language Pack Enables IT to deploy a single Office 2007 image with support for 37 languages

Deploy, Use

New Version Rights Provides new software version releases so you can have access to the latest technology

Plan, Deploy

Packaged Services Delivers structured engagements to assist with planning and deployment including Desktop, SharePoint, Exchange, and Business Value Planning Services

Plan, Deploy

Spread Payments Helps reduce initial costs and forecast annual software budget requirements

Plan

Step-Up License Availability Enables you to migrate your software from a lower-level software edition to a higher-level edition of certain products

Plan, Deploy, Use

TechNet Benefits Through Software Assurance

Gives IT staff easy access to experts and technical information

Deploy, Maintain

Training Vouchers Provides in-depth technical classroom training for IT professionals and developers

Deploy, Use, Maintain

Windows Fundamentals for Legacy PCs Reduces the costs of owning legacy PCs, while improving their management and security

Deploy, Transition

Windows 7 Enterprise Helps organizations lower costs, reduce risks, and stay connected

Deploy, Use, Maintain

Maximize Value and Empower People to Succeed

New Version RightsSpread Payments

Windows Vista EnterpriseVirtual PC ExpressTraining – Enterprise Customers Receive Extended VoucherseLearningHome Use ProgramEmployee Purchase ProgramEnterprise Source License Program

Desktop Deployment Planning ServicesInformation Work Solution ServicesWindows Pre-Installation Environment

Extended Hotfix Support Security and Manageability of XP SP2 on Legacy PCs

24x7 Problem Resolution SupportTechNet PlusCold Backups for Disaster RecoveryCorporate Error Reporting

Training BenefitUse

Training Administrator

Trainee

MS CPLS

Assigns Voucher to Trainee

Trainee receives email with Voucher ID and MS CPLS contact list

Trainee contacts MS CPLS and presents Voucher ID, receiving confirmation and validation

MS CPLS validates and reserves voucher in the VVR, changes benefit status from assigned to reserved

Trainee takes class

MS CPLS marks voucher as “redeemed” in the VVR, invoices RSC monthly

Upon receipt and validation of invoice, RSC marks voucher as paid in the VVR

RSC pays MS CPLSRSC

Voucher Redemption Process

Use Tools To Calculate Your Benefits

Microsoft Product License Advisorhttp://www.microsoft.com/licensing/mplahome.mspx

How to Activate the Benefitshttps://licensing.microsoft.com and click on the Robo-demo help link

Visit http://www.microsoft.com/licensinghttp://microsoft.unitedtraining.net/satv/courses.aspx