Why 7 out of 10 Care Management Professionals Are Looking for New Jobs

Care Management

800.361.0031 MSNCareManagement.com

Care Management

In December 2013 Medical Staffing Network: Care Management surveyed nearly eleven hundred case managers and other care management professionals in the fifth annual “Career Resolutions” survey.

While many participants resolved to exercise more, live a healthier lifestyle and spend more time with family in the New Year, most cited a career change as their number one resolution for 2014.

The report covers:

• Top career resolutions among care management professionals

• What would motivate these professionals to leave their current employer

• A detailed review of results by specific job function

• Advice for job seekers and employers


Care Management

Appeals & Denials

Audits, Chart Review & Data Collection

Case Management

Clinical Documentation Improvement

Discharge Planning

Disease Management

HEDIS / QARR

Pre-Authorization

Quality

Risk Management

Utilization Review

Worker’s Compensation, Auto & Disability


Care Management

71% of care

management professionals plan to

look for a new job this year, the

highest percentage in the five-year history of the survey.

Further education

has been the number one career resolution

and making more money remains the

number two career resolution over the past five years.

For the first time in five years, a chance

to explore a new area in my profession ranked as the top motivator to change jobs.

There was a significant spike in participants stating that they would be motivated to change jobs for an employer

that, “embraces and values my role more

than my current employer.”

We asked care management professionals…


Care Management


Care Management

of care management

professionals plan to look for a new job this year; the highest percentage in the

five-year history of the survey.

57%

61%

68% 65%

71%

2010 2011 2012 2013 2014


Care Management

plan to further their

education in 2014 by taking classes, pursuing a degree, acquiring

certification, or joining an association. Although this number is down in recent

years, it remains the number one career resolution over the past five years.

63% 61%

56%

49% 49%

2010 2011 2012 2013 2014

#1 education


Care Management

said their

resolution was to make more money in 2014. This number

is slightly up from last year and remains the second

highest ranked career resolution for five years

running. 53% 52%

43%

39%

42%

2010 2011 2012 2013 2014

#2 make more money


Care Management

surveyed said they

are looking for a more challenging job to move to the next level of

their career. This was down by five percentage points from last year,

and the lowest since the inception of the survey.

41% 39%

34% 35%

30%

2010 2011 2012 2013 2014

#3 more challenging job


Care Management

surveyed

said they are looking for a job that is closer to

home. This has remained fairly steady over the

past five years.

19%

23%

19%

21%

18%

2010 2011 2012 2013 2014

#4 closer to home


Care Management

surveyed

plan to find a job with better benefits. This trend

has significantly decreased in the past five

years; reduced by nearly half since 2010.

31% 30%

18% 20%

16%

2010 2011 2012 2013 2014

#5 better benefits


Care Management

surveyed

plan to find a job with a better schedule. This

has remained relatively steady for the past five years.

14%

19%

14% 16%

14%

2010 2011 2012 2013 2014

#6 better schedule


Care Management

surveyed plan to

semi-retire and find project work. This number has been steadily

increasing over the past five years as more boomers approach

retirement age.

5%

9% 9% 11% 10%

2010 2011 2012 2013 2014

#7 semi-retire and find project work

We asked care management professionals…


Care Management

of respondents said they would

be motivated to change jobs given the opportunity to explore a new area within their

profession. This is the first time that exploration of new career options has been the top

motivator to change jobs, beating out autonomy which was number one from 2011 through 2013.

35%

31% 32%

45%

2011 2012 2013 2014

#1 explore


Care Management

of respondents said they

would be motivated to change jobs for an employer that embraces and values their role

in the organization more than their current employer. This has risen significantly from

last year and is now the number two reason care management professionals cite as a

motivator to leave their current job.

31%

27% 26%

36%

2011 2012 2013 2014

#2 value my role


Care Management

of

respondents said they would be motivated to

change jobs for more autonomy and less

micromanagement. For the first time in four years this has

fallen significantly from the number one

motivator for changing jobs to number three.

43%

36% 38%

29%

2011 2012 2013 2014

#3 autonomy


Care Management


would like to find a career opportunity where there are better tools and

resources available to do a good job. This has remained relatively stable over

the past four years.

20%

25%

21%

25%

2011 2012 2013 2014

#4 better resources to do my job


Care Management

of

respondents said they would

change jobs for a more stable

organization that has less turnover

than their current employer. This

has been trending down

slightly over the past four years.

27% 26% 25%

21%

2011 2012 2013 2014

#5 stability


Care Management


would be motivated to change jobs for a more manageable case load, or better

work flow. This has been relatively stable over the past four years.

19%

21%

19%

17%

2011 2012 2013 2014

#6 manageable caseload


Care Management

of care management

professionals plan to look for a new job this year; with HEDIS,

documentation improvement, and chart review most likely to look for

a new job and worker’s comp, auto and disability less likely to search

for a new job this year.

Percent of professionals planning to search for a new job this year.


Care Management

73%

71%

Appeals Average

Plan to Look for New Job

of

appeals & denials professionals plan to look for a new job this year. This is two points higher than the average for care management professionals.

* Small sample < 50 respondents


Care Management

Top Career Resolutions

Top Motivators to Change Jobs


Care Management


0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Money Education Close toHome

Benefits Schedule Challenge Semi-Retire/ Project

Appeals

Average


Care Management

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Value Me Autonomy Explore Stability Resources Caseload

Appeals

Average



Care Management

79%

71%

Audits Average


of audit,

chart review and data collection professionals plan to look for a new job. This is a significant eight points higher than the average of all care management professionals.


Care Management




Care Management


0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Money Education Benefits Challenge Close toHome

Semi-Retire/ Project

Schedule

Chart Review

Average


Care Management


0%

10%

20%

30%

40%

50%

60%

Explore Value Me Autonomy Stability Resources Caseload

Chart Review

Average


Care Management

of case

management professionals plan to look for a new job. This is relatively the same as the average for all care management professionals.

70% 71%

Case Management Average



Care Management




Care Management


0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Education Money Challenge Close toHome

Schedule Benefits Semi-Retire/ Project

Case Management

Average


Care Management


0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Explore Value Me Autonomy Resources Caseload Stability

Case Management

Average


Care Management

of

discharge planning professionals plan to look for a new job. This is four points below the average for all care management professionals.

67%

71%

Discharge Average




Care Management




Care Management


0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Education Money Challenge Schedule Benefits Close toHome


Discharge

Average


Care Management


0%

10%

20%

30%

40%

50%

60%

Explore Value Me Resources Stability Autonomy Caseload

Discharge

Average


Care Management

of disease

management professionals plan to look for a new job. This is three points higher than the average for all care management professionals.

74%

71%

Disease Management Average




Care Management

Top Career Resolutions Top Motivators to Change Jobs


Care Management


0%

10%

20%

30%

40%

50%

60%

Education Money Challenge Schedule Close toHome

Benefits Semi-Retire/ Project

Disease Management

Average


Care Management


0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Explore Value Me Autonomy Resources Stability Caseload

Disease Management

Average


Care Management

of

documentation improvement professionals plan to look for a new job. This is the highest percentage of any one care management group of professionals planning to seek employment elsewhere.

83%

71%

Documentation Average




Care Management




Care Management


0%

10%

20%

30%

40%

50%

60%

70%

Challenge Education Schedule Benefits Close toHome

Money Semi-Retire/ Project

Documentation

Average


Care Management


0%

10%

20%

30%

40%

50%

60%

70%

80%

Value Me Resources Explore Autonomy Stability Caseload

Documentation

Average


Care Management

QARR in New York State * Small sample < 50 respondents

of HEDIS /

QARR professionals plan to look for a new job, however most work in this area is on a project basis, therefore these professionals are continuously in search of a new assignment.

83%

71%

HEDIS Average



Care Management



Care Management


0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Education Money Semi-Retire/ Project

Challenge Benefits Close toHome

Schedule

HEDIS

Average


Care Management


0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Autonomy Explore Stability Value Me Resources Caseload

HEDIS

Average


Care Management


of

pre-authorization professionals plan to look for a new job. This is higher than the average among all care management professionals.

74%

71%

Pre-Authorization Average



Care Management



Care Management


0%

10%

20%

30%

40%

50%

60%

70%

Education Money Challenge Benefits Close toHome


Schedule

Pre-Authorization

Average


Care Management


0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Explore Value Me Stability Autonomy Resources Caseload

Pre-Authorization

Average


Care Management

of quality

professionals plan to look for a new job. This is slightly lower than the average among all care management professionals.

69%

71%

Quality Average



Care Management



Care Management


0%

10%

20%

30%

40%

50%

60%


Benefits Semi-Retire/ Project

Schedule

Quality

Average


Care Management


0%

10%

20%

30%

40%

50%

60%

Explore Resources Value Me Stability Autonomy Caseload

Quality

Average


Care Management


of risk

professionals plan to look for a new job. This is four points lower than the average among all care management professionals.

67%

71%

Risk Average



Care Management



Care Management

0%

10%

20%

30%

40%

50%

60%

70%

Education Money Close toHome

Benefits Challenge Semi-Retire/ Project

Schedule

Risk

Average



Care Management

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Stability Autonomy Explore Value Me Caseload Resources

Risk

Average



Care Management

of utilization

review professionals plan to look for a new job. This significantly higher than the average among all care management professionals.

79%

71%

Utilization Average



Care Management



Care Management


0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%


Benefits Schedule Semi-Retire/ Project

Utilization

Average


Care Management


0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Value Me Autonomy Explore Stability Resources Caseload

Utilization

Average


Care Management


of worker’s

comp, auto and disability professionals plan to look for a new job. This is the lowest percentage among all care management professionals. While the lowest among all groups surveyed, sixty percent is still a significantly large number suggesting that three out of five employees in this sector plan to search for a new job this year.

60%

71%

50%

55%

60%

65%

70%

75%

Worker's / Auto / Disability Average



Care Management



Care Management


0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Education Money Challenge Benefits Schedule Close toHome


Worker's / Auto / Disability

Average


Care Management


0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Explore Autonomy Caseload Value Me Stability Resources

Worker's / Auto /Disability

Average


Care Management

The U.S. Bureau of Labor Statistics reports that job opportunities for registered nurses are expected to be good.*

Employment of registered nurses is projected to grow nineteen percent from 2012 to 2022, faster than the average for all occupations.

* Source: U.S. Bureau Labor Statistics

Registered Nurse Occupational Outlook

http://www.bls.gov/ooh/healthcare/registered-nurses.htm#tab-6

Greater

demand for healthcare due to aging population

Increased need to

educate and to

care for patients with various

chronic conditions

More individuals will have access to

healthcare services as a result of federal

health insurance reform

Growth expected to be

faster than average in

outpatient care centers


Care Management

If you are considering making a job change you can start by exploring current opportunities in care management to get a feel for what is available. You may be surprised by the range of open positions at some of the most respected healthcare organizations.

If you want to get the scoop on care management careers, join our mailing lists. You will receive exclusive job listings, advice and other timely news.

Don’t let the stress of updating your resume and preparing for interviews keep you from exploring new opportunities. Medical Staffing Network has specialized helping care management professionals achieve their career goals since 1998. We help you update your resume, prepare for interviews and negotiate compensation.

http://msncaremanagement.com/join http://msncaremanagement.com/search

http://msncaremanagement.com/subscribe

Are you one of the 71% of care management professionals thinking of making a career move this year? Don’t let your search fall into black hole of submitting to online job postings. Start your search with these three easy options to explore care management careers.

http://msncaremanagement.com/subscribe

http://msncaremanagement.com/search

http://msncaremanagement.com/join




http://pathway-medical.com/subscribe



http://msncaremanagement.com/join


Care Management

If you are looking to make the next move in your career, you should be on top of the latest care management news. We search through numerous publications each day to weed out the news that is most important to you as a care management professional. Visit the care management career advice blog for the latest tips, tools, news, jobs, surveys and giveaways.

http://msncaremanagement/advice

http://msncaremanagementl.com/advice

http://msncaremanagementl.com/advice




http://msncaremanagement.com/advice


Care Management

http://msncaremanagement.com/employertips

What will

http://msncaremanagement.com/employertips


Care Management

Medical Staffing Network: Care Management has been recruiting and staffing care management and HEDIS professionals for full-time, project and temporary employment at leading healthcare organizations since 1998.

http://www.linkedin.com/company/538244

http://www.twitter.com/pathwaymedical

http://www.facebook.com/pages/Nursing-Beyond-the-Bedside/375251769309?v=app_7146470109

http://www.youtube.com/user/PathwayMedicalStaff

https://www.pinterest.com/pathwaymedical

http://www.slideshare.net/PathwayMedical

https://plus.google.com/108515357855599812705/

http://feeds.feedburner.com/PathwayMedicalBlog

Why 7 out of 10 Care Management Professionals Are Looking for New Jobs

Healthcare

Transcript of Why 7 out of 10 Care Management Professionals Are Looking for New Jobs