WHO TO TARGET & HOW TO IMPROVE YOUR SALES FORECASTING [INBOUND 2014]

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#INBOUND14 Who to target & How to improve sales forecasting Ma- Sunshine @ma-sunshine [email protected] Execu&ve Vice President, The Center for Sales Strategy and LeadG2

description

We know from our practice that too many companies end up with inaccurate sales forecasts which is frustrating for managers and executives alike. So, how can you get reliable forecasting information? In this session, we will show you a three things you must do: 1) How to select better prospects. To do that, you need a very specific Ideal Customer Profile so your people are investing time with only the best prospects and not wasting time on prospects that can’t or won’t buy from you. We will show how to do that. 2) Slow down your proposals. Yes, we said, slow down. We will show you how working with the prospect on trial balloons, works in progress, assignments, etc. will keep them involved in the sales process and how they will help you actually design the proposal. Slowing down the proposal almost always speeds up the sales process. 3)Help salespeople ask themselves the right questions. Are they addressing an urgent need inside the prospect’s business? Is there funding available for the project? Who are the decision makers involved? What is our relationship like with this prospect? Who is our competition for this order? Are there any internal issues within the prospect’s organization that could delay your proposed project? Too often salespeople are oblivious to some of the key issues that affect their success and they end up submitting projections that are too optimistic.

Transcript of WHO TO TARGET & HOW TO IMPROVE YOUR SALES FORECASTING [INBOUND 2014]

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#INBOUND14    

Who to target & How to improve sales

forecasting  

Ma-  Sunshine    @ma-sunshine    [email protected]    

Execu&ve  Vice  President,  The  Center  for  Sales  Strategy  and  LeadG2    

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Who to Target & How to improve Sales Forecasting  

Matt Sunshine @Mattsunshine [email protected]

Goal for the 45 min: Less Theory & More Reality

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Who to target &

How to improve sales forecasting

Great Sales Process = Great Sales

Success

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Who to Target & How to improve Sales Forecasting

1.  Select better prospects.

2.  Slow down your proposals.

3.  Ask the right questions.

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Who to Target & How to improve Sales Forecasting

Select better prospects. q  Ideal customer profile

q  Account list management system Key account strategy

q  Define your verticals

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Ideal  Customer  Profile  

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Ideal  Customer  Profile  

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Account  List  Management  System  

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What category do you want to own?

¨ B2B  ¨ Retail  ¨ Furniture  ¨ Home  and  Garden  ¨ Manufacturing  ¨ Medical  ¨ Home  healthcare  

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Slow down your proposals  q Interactive selling

q Contracting and Partnering

q Homework assignments

q Use a pre proposal

Who to Target & How to improve Sales Forecasting

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Selling  InteracKvely  

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ContracKng  and  partnering  

Like this. Not like this.

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Homework  Assignments  

 

¤ Complete  quesKonnaire  

¤ Give  examples  of  what  they  currently  do  

¤ Choose  between  a  couple  of  ideas  

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Improve  Sales  ForecasKng  TacKcs  

No Surprise Proposal

Pre-Proposal

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No-­‐Surprise  Proposal  

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Who to Target & How to improve Sales Forecasting

Ask the right questions. q Be consistent – ask the same questions every time about your pending opportunities

q Study the analytics. The curse of “I have a good feeling about this one”

q Pipeline Accelerator = Sales algorithm  

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3  QuesKons  to  Ask  

1.  Has the prospect already seen and agreed to everything that is in the proposal?

2.  Can you make a list of why this is good for the prospect to do?

3.  What reasons might the prospect have to say no or want to think its over?

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Study  the  analyKcs  

Know what to measure.

ü  Intro calls per month ü  Questionnaires completed ü  Demos ü  Pre-proposals ü  Proposals ü  Closes

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Pipeline  Accelerator  

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  �  Increase  Win  Rates  

�  Increase  the  number  of  AE’s  making  quota  

�  Reduce  number  of  deals  slipping  past  their  close  Date  

�  Reduce  the  number  of  ‘No-­‐Decision’  deals  

�  Increase  ForecasKng  Accuracy  

�  Gain  greater  Predictability  in  Revenue  ProjecKons  

�  Inspire  Confidence  &  Trust  in  Sales  Forecasts

Sales  Exper+se  &  Sales  Intelligence  Combined  

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– Provides  the  sales  science  to  a  sales  organizaKon  enabling  it  to  accurately  assess  the  quality  of  deals  in  the  pipeline  

– Informs  sales  organizaKons  what  to  do  to  win  more  business  

– Provides  objecKve  probabiliKes  for  winning  and  Kming  

–  Provides  the  sales  exper+se  to  a  sales  organizaKon  enabling  it  to  accurately  forecast  revenue  based  on  the  assessments  

–  Develops  the  strategy  on  how  to  win  more  business  uKlizing  the  principles  of  How  Selling  and  the  informaKon  from  the  Pipeline  Accelerator  predicKve  analyKcs  so^ware

The Intelligence by Occulus The Expertise by The Center for Sales Strategy

Sales  Exper+se  &  Sales  Intelligence  Combined  

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The  Account  ExecuKve  (AE)  answers  a  series  of  mulKple  choice  quesKons  that  cover  the  key  areas  of  a  deal:  

�  Quality  and  definiKon  of  the  Opportunity  �  Quality  of  the  SoluKon  �  Understanding  of  the  prospect’s  Buying  Process  �  Depth  &  Breadth  of  the  RelaKonship  �  Understanding  of  the  CompeKKon  �  Understanding  of  the  Timing  

STEP  1:  Sales  Exper+se  &  Sales  Intelligence  Combined  

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The  AE’s  answers  are  analyzed,  providing  an  objecKve  assessment  of  the  deal,  enabling  the  Sales  Manager  to  understand:  • The  degree  to  which  the  AE  has  qualified  the  deal.  • The  degree  to  which  the  AE  understands  what  the  prospect  is  trying  to  do  and  why.  • If  the  AE’s  soluKon  matches  the  prospect’s  requirements.  • How  well  the  AE  understands  the  prospect’s  buying  process.  • The  strength  &  depth  of  the  AE’s  relaKonships  with  key  individuals.  • How  well  AE’s  soluKon  stacks  up  against  the  compeKKon.  • The  probability  that  the  AE  will  win  the  business.  • The  probability  that  the  deal  will  close  when  the  AE  says  it  will.  

STEP  2:  Sales  Exper+se  &  Sales  Intelligence  Combined  

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PIPELINE  Accelerator  determines  what  needs  to  be  done  to  win  the  deal;  the  AE  and  the  Sales  Manager  determine  how  to  do  it:    

• The  SWOT  Analysis  idenKfies  the  strengths  &  weaknesses  of  the  AE’s  selling  strategy  and  provides  the  basis  for  developing  strategies  to  build  on  the  strengths  and  miKgate  the  weaknesses.  

• Provides  a  list  of  “s&ll  missing”  informaKon  the  AE  needs  to  obtain    

• Determines  what  “specific  ac&ons”  the  AE  needs  to  do  to  improve  their  chances  of  winning  

• Development  of  a  strategy  on  how  to  win  the  business    

STEP  3:  Sales  Exper+se  &  Sales  Intelligence  Combined  

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  �  Increased  Win  Rates  

�  More  AE’s  making  quota  

�  ReducKon  in  Deal  Slippage  

�  ReducKon  in  ‘No-­‐Decision’  deals  

�  Increased  ForecasKng  Accuracy  

�  Greater  Predictability  in  Revenue  ProjecKons  

�  Great  Confidence  &  Trust  in  Sales  Forecasts

BENEFITS:  Sales  Exper+se  &  Sales  Intelligence  Combined  

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   Download this Presentation and the sales tools that were mentioned: http://tinyurl.com/inbound2014