Who Designs the Library Website? Making the Most of Stakeholder Input

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Who Designs the Library Website? Making the Most of Stakeholder Input Library and Information Technology Association Forum Minneapolis, MN November 15, 2015 Brian Rennick

Transcript of Who Designs the Library Website? Making the Most of Stakeholder Input

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WhoDesignstheLibraryWebsite?MakingtheMostofStakeholderInput

LibraryandInformationTechnologyAssociationForumMinneapolis,MN

November15,2015

BrianRennick

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BrianRennickWebDevelopmentManager

[email protected]

@rennickb

[email protected]

GrantZabriskieWebDesigner

[email protected]

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Faculty:"Whatdidyoudowithmyfavoritelink?"

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LibraryEmployee:"Pleaseadd______tothehomepage."

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TenYearsoflib.byu.edu

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2005

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2006

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2007

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2008

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2009

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2010

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2011

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2012

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2013

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2013

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2014

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StakeholdersforanAcademicLibrarySite

• Students• Faculty• Alumni• Donors• Community• LibraryEmployees

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Priorities

1. Undergraduatestudents2. Graduatestudents3. Faculty

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WebWorkingGroup

• Chair(SubjectLibrarian)• FormerChair• AssistantUniversityLibrarianforInformationTechnology• LeadWebDesigner• WebDevelopmentManager• DiscoverySystemsManager• ReferenceServicesCommitteeChair• ElectronicResourcesSpecialist• SubjectLibrarian• VirtualServicesLibrarian

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TooManyCooks?

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RoleofWebWorkingGroup

• Providedirection• Gatherfeedback• Approvechanges• Resolvedisputes• Protectthewebdesignersandprogrammersfrompolitics• Communicatewiththecampusandthelibrary

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RoleoftheWebDevelopmentTeam

• Design• Prototype• Code• Userexperiencetesting

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GuidingPrinciples

• Mobilefirst• Responsive• Focusonundergraduatestudents• Letthewebdesignersdotheirjob

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Coreversus

Satellite

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WebWorkingGroup

WebDevelopmentTeam

Suggestions

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DevelopingtheNewSite

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http://xkcd.com/773/

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ExamplesofSurveyQuestions:

Describewhatyouthinkthe"SubjectGuides"linkwillleadto.

Whatwouldyoucallalinktodigitalandpapersheetmusic?

LibraryJargonStudy(2012)

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WebsiteFocusGroup(2013)

• 70links• Whathaveyouused?• Whatwouldliketoseeinthelearningmanagementsystem?• Studentteamscreatedmockupsofhomepageandsecondarypages• Oneteamonlyplaced7linksonthehomepage• Eachteamleftoffabout25linksonaverage• Teamsdidnotaddanynewlinks

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Toomuchstuff

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• Busy

• Homogenous

• Boring

• Hardtofindstuff

• HardtofindHelp

• Notresponsive

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WireframePrototypes

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Inspiration

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HTMLPrototypes

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Refine

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Transition

From2012: WebWorkingGroup

In2014:

February: Library-widemeetingAlphaforlibraryemployees

March: FacultySenatePublicbetaFeedbacklink

April: LaunchLinktooldsitefor6months

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Questionsand

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