We supplies Total Linked-Network for Tourism and Hospitality.ROONEX wants to be a Root of Networks-Exchange for Tour related Markets.

Whitepaper ver1.01

2

Contents

Token Economy03

Project Roadmap04

Introduction

1.0 Abstract1.1 The Current Status of Tour Market1.2 The Problem

01

Project Description

2.1 Project Introduction2.2 Service Description2.3 Project Know-How2.4 Platform Know-How2.5 Global Partners

02

Token Sale05

Partners07

Team & Advisors

6.1 Team 6.2 Advisors

06

Appendix

1 property Management2 Direct Booking3 Check-in KIOSK4 Digital Payment5 SaaS, Software as a Service6 Booking Engine7 FIT My Travel Portal

*

Closing08

3

The online travel and hospitality industry, also known as E-Tourism, is growing at a fast pace across the globe. Beyond the realm of mobile proliferation, the needs for various services and solutions per the inflow of the 4th Industrial Revolution have increased immensely. There has been a steady development in enhancing the decrease in profitability of travel-related businesses, particularly the high vacancy rate, low average unit price, and the commission rate. The users are concerned about identifying reliable products and securing safe purchase contact. Thus, it is time to focus on ensuring the emergence of ecosystem composition in a new platform format that incorporates the new technology and trend to further fortify the value of customer experience, as well as to address concerns of various positions and improve efficiency.

Increase of occupancy and sales rate using diverse marketing trend Increase of sales price and profit by maximizing the value of a commodity Increase of efficiency through cost reduction in operations and commission Increase of business efficiency by increasing the value provided to the customers

• Acquisition of reliable and extended information on travel packages• Securement inconvenience of product purchase and contract, reliability in payment

ROONEX is a project targeting to create an affluent society by managing the trust relationship betweenthe user and service provider with the superb platform in the travel and hospitality industry andincreasing the value acquired with easy accessibility along with diversification and globalization of theplatform.

Concerns of Business

Concerns of Users

P2

P2 Platform

Pn

PnPlatform

P3

P3 Platform

P1

P1 Platform

SuppliersTS

PlatformUsers

Information Contract Payment

P1

Introduction01

4

The global E-Tourism industry maintains an annual growth rate of 11.4% with continuous growth at a fast pace. Based on the achievement of $550 billion in 2016, $950 billion was expected by 2021. By the end of 2018, exceeding $1.16 trillion, the annual size is now targeting more than $1.5 trillion by 2023. The mobile travel industry is estimated at $394.3 billion which is about 33.8% of online market. Reflecting the current trend of the mobile market, the proportion is expected to increase in 2023.

The Korean market has grown 73 trillion in 2020, Average annual rate of 8%, and the online booking industry is estimated at 24 trillion Won in 2018 and expected to reach 35 trillion Won by 2023. The proportion of mobile industry in 2018 is 46% that is the third-largest in the world, and by 2023, the proportion of the mobile industry is expected to increase to 60%.

The number of accommodation facilities increases rapidly in Korea as the travel and hospitality industry grows. Apart from the big brand named hotels, there has been an increasing number of small business sized hotels and guest houses offering the hospitality service. Alongside such a shift in business, online booking market, digital payment, the online channel connecting service, check-in kiosk, mileage, keyless door-lock related industries are actively engaging in the travel and hospitality market.

The current status of Tour Market

5

The online booking service industry is amongst the most active in the travel and hospitality industry.Various booking platform and reservation service groups exist by continents in the world, in case of Korea,the global reservation channel are also making a huge engagement in the market.

(In 2018, the market size of primary global online booking service is at 100 Brillion USD, traveltimes)

46.2 17.3 9.72015

Korean Foreign

6

In the Korean market, the online booking service ‘Yanolja’ has secured KRW 212.2 billion investment from the Singapore investment agency ‘Booking Holdings’ in June 2019, and the company made a Unicorn corporation with a corporate value of $1 billion (KRW 1.1 trillion).

‘Yanolja’, with the sales of KRW 20 billion in 2014, in 2018 the company reached the sales of KRW 161.6 billion. After the investment securement in 2019, the company is integrating the travel and hospitality related service platform through M&A of the third-largest reservation app ‘Dailyhotel’, the leading room management system company ‘Garam’ and ‘Seereal’ and ‘ez-technosis’, the global hotel system company in India.

‘GoodChoice’ (YegiUtae) is another prominent company in the same field has secured KRW 300 billion in cash by selling its equity to the British private equity fund, CVC Capital, and recorded sales of KRW 68.6 billion in 2018, acquired growth rate at 200% over the past two years.As seen above, the international and domestic online booking service in the travel and hospitality industry is continuously expanding the business size.

The business expansion in the travel and hospitality industry is closely connected with the latest trend.The increase of GNP has increased the economic affordability and implemented the aware-ness of theimportance of personal life. Such a phenomenon has shed light on the maintenance of work-life balance,spread on the idea of YOLO (You Only Live Once), increased numbers of younger generations of digitalnomads. Based on such a tendency, the travel and hospitality industry will constantly grow its businesssize, and the importance of relatable platforms is escalated.

ROONEX aims to create an affluent society by composing the ecosystem based on the platform of the travel and hospitality industry applied with the block-chain.

7

The ProblemTo revitalize the industry and to enhance the service efficiency in the travel and hospitality industry,multifarious preparation and continuous efforts in many different fields are required. Large hotels aremaximizing the overall efficiency by effectively deploying the human resource based on the capital,material resources. Business hotels and small and medium-sized hospitality businesses are facinghardships in effective operation due to lack of professional human resources, marketing budget,operation skills, IT resources.

Also, there exist problems occurring from diverse perspectives besides the explosion of the global onlinereservation market.The conflict on the ownership of and sharing of sales of hotel packages, the securement of reliability onup-to-date data, excessive commission rate on the sales, assurance on the safeness of the purchase anddefinite delivery, limitation on the means of payments are the following problems. Products must bereliably disclosed to the consumers and the consumer’s contract must also be guaranteed to remain un-amended. Transactions during the release of product disclosure and contract process require equivalentreliability. If reliable information on the selling products is provided to the consumers and ensure safepurchase contract and transparency in transactions, the future business prosperity is possible.

Secure contract reliabilityIncrease in smart-contract demandInsufficient data continuity

Reliability of transactionLimitation on the means of paymentCommission

TS Market

( Tour Science )

- A necessity on the expansion of software in industry

- Sharing of the travel information using a de-centralized ledger

- Reliable information disclosure based on the block-chain

- Secure the safety of purchase contract using smart-contract

- Revitalize industry through global payment methods

Transparent product releaseOwnership of product contentsReliability of product particulars

8

Project Description02

ROONEX aims to build an integrated platform that can span both internally and externally while expanding IT operational platform targeted small to medium-sized businesses, and effectively managing the transaction flow. In the process, it is feasible to increase the safety and reliability of operations and transactions by expanding the SaaS-based operational platform, securing blockchain-based transactions, ensuring reliability through smart-contract and making improvements on the limitation on the payment methods.

Despite the globally open network infrastructure, the interconnection of networks and platforms is a remaining difficulty, along with the process beyond the regions and industries. This project aims to create an environment where high-quality information can be shared by completing the individual platforms and increasing the interconnectivity between the participating platforms. The platform will link providers and users, brokers to create an autonomous trading ecosystem and expand itself to other industries to maximize the benefit returned to the participants. We hope to build a project that generates benefits to the participants by establishing a service applied with block-chain technology based on a platform that connects service providers and users in the travel and hospitality industry.

(Steps of project establishment)

Step 1: Expansion of IT operational platform in the international small and medium-sized hotels and hospitality facilities

Step 2: Secure transparency in sharing information and transaction between platforms and provide convenient payment methods

Step 3: Support an organic connection with other industrial platforms

1) Project Introduction

OperationPlatform

UserPlatform

ExpendedPlatform

Users

ExpendedContents

Mid-sizeHospitality

ContentsPlatform

TourContents

9

Project Description02

The ABC-SYSTEM platform is configured via individual connecting modules. Having a platform of hospitalityoperation system as the core, reservation module, channel linkage module, sales module linkage, kioskmodule linkage, and facility operation module linkage is to be established to in-crease the efficiency andencourage the high profitability.

To establish a virtuous cycle between the service provider and the user, providing quality products,purchasing products, the convenience of payment, and contract reliability, all processes and contentsparticipating in the process must be operated on a digital base. ABC-SYSTEM will take a role to provide suchconveniences.

2) Service Overview

Purchasers are provided with updated product information through website, mobile, and online reservationservices. Selected products are confirmed as purchasing contract through payment process; payments aredone in online and offline payment service, social and ‘coin payment’.Purchasing contracts are stored safely under ‘smart contract’. Mileage given after the use of the product willbe paid to the users in point, coin. The users can purchase products from individual hotels personally, as wellas on a portal where you can find a plenty of products. Utilizing a protocol of standardized productinformation of various hotels, interconnection of information via online portals in real time is made possible.

Customer

Website Mobile DirectBooking

RewardMileage

PointsCoins

AccommodationManagementaccounting KIOSK

ReservationBlock

managing

MileageCMS

accounting

Groupware

Purchasematerials

Hotel Resort Inn

Residence Golf

Officetel management

- Online Portal- B2B APIs- Booking Engine

Managing booking- Code, Reservation, API

Onlinebooking

CMS

CMS API / TL-LC, CTXAnd Others

OTA

B2B ResourcesB2B platformB2B ProtocolsB2B Engine

TA

CMS

B2B contents, Information

Date Contract

IntegrationDB

Payment offline / Online / Social

CRM

Hotelinformation

RSVN Rate Stock

XMLTCP/IPWEB

AccountingCalculating

Andmanagement

API

10

The information of all the transaction on the supply and purchase of product is kept confidential through‘smart contract’, and all information related to transaction log is collected in big-data. Data is then processedand developed to an analyzed log, and the log is used as a marketing tool to provide the most proper productto the users.

The users manage payment method through E-wallet on ROONEX platform to make a digital payment, andmake payments on the desirable products. Mileage and commission fees generated in such process is paid inRNX coin.

Tra

nsa

ctio

n Payment MethodsUnified Commission

Big-Data

Reservation, Lodging Operation Platform

AnalysisTransaction Log

BTCETHUSDT

RNX Pay

B2C

B2BPMS Direct Booking Booking Engine

CARDPOINTARCommission RNX

CAPayRNX Pay

User

Other Platform

E.Wallet PaymentPurchase

11

Digital Wallet Mobile Service Online Contents

The users are able to manage own digital cash via E-wallet on ROONEX platform, and use it when searchingand purchasing the products online.

Payment Methods

12

ROONEX has focused on the interconnection of IT services related to hotels and travels for the past 10 years. With the initial development of the room reservation module system, we have successfully implemented efficient lodging and reservation management. We also provide rental service for business-class hotels and small and medium-sized hotels with insufficient computer re-sources, websites for many hotels, and reservation module rental services. We have also spread the IT computerization of small and medium-sized accommodations, including CMS channel system interworking services. We are providing excelled services incorporating the next generation through synergy with various affiliates based on individual systems already established.

3) Project Know-How

2010

2013

2015

2018

2008

2012

2014

2017

2019

13

ROONEX has perfected the module configuration for the global clone platform composition based on establishment, operation, service skills on the individual platform in Korea. We have standardized operational techniques including platform operation method, multi-lingual utilizing technique, distribution, back-up system. We have also completed the manual for service operation, system-open, education, overall operation.

We currently provide hospitality management system service to 100 hotels in Korea, hotel websites and booking module services to 60 hotels, CMS channel interworking service to 50 hotels in soft-ware rental methods.

Through this, we have successfully established ground technology and operational skills for domestic and international service providers. We are currently working to achieve the following business targets: stabilizing the individual platform, sharing information on rooms applicable with block-chain service, comprising ‘smart-contract’ based on product purchase contracts, issuing coins for ROONEX and applying payment functions in platforms, sharing service with other platforms, integrating payments. Service technology, block-chain implementation technology, business globalization, business governance will be further implemented by the project participants.

4) Platform Know-How

OTA Platform

Data SciencePlatform

Tour VoucherSupport Platform

Tour ExchangePlatform

Tour and HospitalityPlatform

14

Encompassing various business platforms from hotel, resort, start-up support and education, ROONEX affiliated with multiple business entities globally. We plan to establish a domestic ad international platform network based on our strong partnership and stable platform. ROONEX targets to integrate the individual platform with advanced technology, interoperate with individual systems, generate synergy between connecting platforms and raise the data reliability applied with block-chain technology and fortify the security.

ROONEX will simplify the transaction between platforms using coins, and increase the number of users and services through producing identical clone platforms in a global network with identical services.

We will build a global platform through collaboration with project participants particularly on the operational skills of the individual system service and cooperation, we will carry out global marketing in a relatively short time. Problems found in the process will be handled accordingly with the partner company’s counseling committees.

5) Global Partners

15

TOKEN ECONOMIY03ROONEX tokens are used as a means of payments for the mutual transaction as well as a value discharged for rewards and commission fees generated within the transaction. The RNX tokens in the service platform provide the following functions:

1. The primary method of transaction for the product purchase: It is used as a means of payment for the products on the platform. The users' purchase products with tokens available from their E-wallet

2. Method of exchanging values to obtain useful information: It is used as an exchanging means to obtain useful information shared on the platform. The users have accessibility to valuable information using tokens

3.Transaction fee payment: The price of the product is paid to the service provider with RNX coins and the sales fee is paid to the platform in coins

4.Payment method for rewards and mileage: mileage granted to the purchasers and service users are in RNX coins

Provider, Operation

Product-1

Product-2

Product

Payment RNX

Platform

Product

Info.

Product

Service

CommissionRNX

Payment

거래

MARKET

Provider

Product Info.

RNX

Reward

Create Value

Product-n

User

16

Use the coins obtained during hotel stays for both sightseeing and daily life

RNX tokens serve as a consolidated payment method for the services on the hospitality operational platform and booking portal. Through unifying the overall payment methods on the travel and hospitality industry, the limitation on the payment method and commission fees in exchanging cash are removed for the extensive value returned with the users and service providers.

Payment Flow

17

Project Road Map04

2019

FDESK 2.0 Upgrade

Completion of platform standardization

Completion of manual for marketing and operation

Global business alliance

(Japan, Vietnam, Saudi Arabia)

Extension for global service

Open Big-data platform beta

Develop FIT MY TRAVEL Platform

Develop smart-contract

Extension for Service in MENA

Business partners for East Asia, US

and Europe

20202021

2022

Service open in Saudi Arabia

Global Partnership in East Asia

Open Hotel OTA Platform

Open E-wallet beta

Open RNX payment service

2023

Open Big-data platform

Completion of Global Coin-

economy platform

18

Token Sale05

2) Token Sale

1) Profit Structure

Asp Rental Fee for Operation system, Development and maintenance B2C Online booking service commission Advertisement for Tour product Commission for mileage service, Coin network membership fee, Commission for coin payment B2B Big-data service and consulting fee

3) Distribution & Use Plan

Use of Proceedings

Dev and Operation (45%)

Marketing Partnership (20%)

Partnet, Developer Support (15%)

Strategy Partner (20%)

Token Distribution Plan

Development (30%)

Reserve (30%)

Token Sales (20%)

Marketing and Operation (10%)

Team and Advisor (10%)

19

Team & Advisor06

Kay Park, CEO, CTO

ROONETS CEOLG-CNS SE.AYonsei Univ MBADesign Web-Cloud TS Platform

Ray Choi, R&D Center Dev

Develop Team LeaderKangneung Univ PhysicsJunhang Company EDPSATEM Technology

Jason Kwon, R&D Center Dev

Develop Team SeniorUlji Univ Computer ScienceBrius, I-TANK Engineer

VU HUY KHANH, R&D Center Dev

Developer Assistant managerHongBang Univ. InternationalSoftware Technolodgy

Spike Kim, Market Communicator

Marketing LeaderSejong University Hotel Operation, PMS,Process Manage

PHAM NGOC TUAN, R&D Center Dev

DeveloperUniv. of Economics-Technology Information Technology

Team

Eva Kim, UI/UX

UI/UX designerKorea Broadcast Art, Design

Hannah Kim, CS Communicator

Operation and CS ManagerHongBang Univ. InternationalSoftware Technolodgy

Buseob, Jung, Process Planner

Business PlanningGa-chun Univ. EconomicsCH Corp, Han Communication

20

Team & Advisor06

Jin-Hong Park, Project Advisor

XTOCK CEO, CTONHN UX Senior manager

M.Ok Kim, Strategic Advisor

SignMake CEO, YCONS CMOYonsei Univ. MBAPublic document archive at de-centralized ledger

Jae-woo Jung, Strategic Advisor

KAIST MIS Ph.DMAKIST CEOIBM BCS Senior Consultant

Ik-sam Kim, Business Advisor

K-Friends CEOHotel Operation and consulting

Kung-won, KangBusiness Advisor

MATE-I CEOHotelNjoy FoundorSejong Univ. Hotel Management

Wonsu Nam, Business Advisor

Synapse Tokyo CEORoonets Japan CTOTop Partners EngineeringTokyo Chosun Univ. Economics

Advisor

Se-jun Kho, Marketing Advisor

HOM CMOGlobal Business ConsultantYoungJun Global Division,Jenist, Global Invest

Abdul AljohaniBusiness Advisor

Dong-a Univ. Hotel ManagementAlbaladInn ConsultantKSA & MINA Marketing

21

Partners07

ROONETS KoreaDevelop and operate for hotel and tour platformHotel operation system, CMS, KIOSK, Direct-Booking, Booking-Engine

XTOCKBlock-chain platform, Operate STO trade

SELFZONSelf Chick-in KIOSK platform

Orenge PartnersHotel Operation, Online Booking-engine and portalHas partnerships in Japan and east-asia

MAKIST-XBusiness and Service ConsultingBig-data, BPR, Coordinating and accelerating

Sign MakePublic authorization and document archive by de-centralized platform

K-FriendsHotel and tour operation and consultingOnline, Offline Marketing professional

SynapseHotel operation and Service consulting in Tokyo and Osaka

HotelNjoyOnline booking platform

22

Disclaimer and notice

This document is intended to explain the business of ROONEX. In addition, this document is irrelevant to encouraging investments in the projects of ROONEX under way. As this document also reflects the circumstances at the time it was prepared, so that nothing in the document guarantees what exactly will happen in the future. The ROONEX team makes no representations or warranties of any accuracy in this document and will not be liable for the resulting affairs.

All data of this document was prepared based on predictions about the future and specific assumptions, so there are risks to uncertainty in the future. The prediction results for the future may vary due to uncertainty about the future, and the ROONEX team is not obligated to keep up-to-date with changes in future conditions. The responsibility for your choices based on this document can solely be placed on yourself. You should seek someone’s advice on this document independently and make your own assessments of list assessments, technical advice, reliability for the prediction rate, etc.

The ROONEX platform may not be complete or operational at the time when this document was prepared, and this document does not imply any guarantee or commitment to the completion of the platform.

Purchasers should agree not to engage in any improper conduct, such as money laundering, illegal currency transactions, etc. through the tokens or related products mentioned in this document and should be aware that the tokens or related products may not be sold, exchanged or disposed of directly or indirectly for money laundering.

Finally, this document is provided for readers’ understanding only and therefore assumes no responsibility for the accuracy and justification of the information provided. This document is just a business proposal, which is not legally enforceable in any case.

08

Closing

As the accommodation and travel industries expanded rapidly, it became increasingly important to effectively provide a variety of service platforms using IT technology, and problems such as lower confidence in the large amount of data produced, monopoly of the data, the limitations of payment methods, etc. are regarded as major factors that hinder the development of the industry. Therefore, creating a platform that benefits both service providers and users is really needed through disclosure of reliable data, transparency of transactions, application of global payment methods, etc. based on the application of block-chain to the existing process. There is a great need to build an advanced platform combined with block-chain based on the existing technology and know-how, and humanity will be able to have an enriching life more and more through such blockchain-oriented collaborations.

23

Appendix

The following is the description of the operating system on the foundation of the ROONEX platform.To manage the hotel business, similar to the generic industry, diverse business functions are employed.Business planning, financing, managing infrastructure, operational manual, various transactions withconsumers and parterres, human resources and accounting management; these may vary depending on theindustry but on the fundamental level, these must be performed with equally important proportion. HIS(Hotel Information System) enhances the efficiency of these major business functions. In the hotel industry,hotel informative system is known as PMS, property management system. It encompasses the system thatmanages all assets of hotels including the human resources and material resources. In Korea, it is generalizedin terms of the hotel information system or hospitality operational system. PMS serves a comprehensivemanagement system that provides various functions required in running the business.

(Operational purpose on hotel information system)

secure operation perforation continuity through the process Cost reduction through efficient customer responsiveness and service expansion Offer information when the manager requires it Offer information for supervising the operation and adjustment

The hotel information system is distinguished in front-office and back-office. The front-office deals withcustomer relations and management, and the back-office deals with personnel, payment, re-sources, financeand overall management tasks.

1. Property Management System

Classification Function

Front Office

(Operation) Reservation, Customer, Account, Stay, Settlement, Balance and payment, Departure, Deadline, Housekeeping, Concierge, In-Room Service, Event (Banquet), Sales, Mileage, Messaging, Goal, Statistics, Analysis, Outlet POS

(Marketing) Homepage, Customer CRM, Direct Booking, DID

(Interface) room management / room card key / telephone billing / kiosk / CMS / direct booking / networking billing

Back Office HR, salary, purchasing, materials / equipment, budget, accounting, tax return

1-1) Hotel Operation System Overview

24

ROONEX provides web-cloud services to small and medium-sized business hotels. Based on the size of thehotel rooms, operational types, and the user base, we provide two different versions: Hotelier version andsimpler version. Also, multilingual service is provided for foreign users.

• verified hospitality operational system based on Korea’s first cloud web basis• Composition of 10 modules including consumer, reservation, accommodation, accountings, closure, events,

deferred payment• Provide 150 options of utility environmental setup function based on hotels that reflect cloud option

architecture• Provide ‘majority hotel group’ consolidated operational function using cloud analysis-site architecture• Convenient GUI providing more than 300 service menu pages in the functional tree structure• Provide 60 different reports and data in Excel format• Provide major domestic solutions and flexible interface on room management, channel management, and

door-lock• All type of smartphone accessible to function utility, that is applied with ‘pure-web’ architecture

• Hotelier Version : professional version for hotellier. Use international rule and standard terms.Skypark Hotel Kingtown 406 rooms, Ramada Taeback 310rooms, The Best Sungsan 273 rooms Ocloud Hotel 193rooms, Benikea Jeju 190 rooms and others

• Simple version (ezDesk) : provide simple menu and functions for non-hotelier Kobos Hotel Yeoido 70rooms, Stay Hotel 51 rooms and others

1-2) Hotel Operation System Status

OTA LTA FAX

GDS S/M W/I

MetaSearch

Phone W/I

Social E-mail Mobile

Booking Operation PMS Interface APIs

· Reservation· Guest Profile· Account Profile

· Registration· Accounting· House Keeping· Banquet· Account Receivable

· Configuration· Report· Plan&Marketing

Website IoT

Direct Booking VAN

Mileage PG

KIOSK CPS

RMS PAYPAL

POS DCC

Phone Billing DoorLock

B/O

25

ABC-SYSTEM targets all the transactions that occurred in the travel and hospitality industry. Based on theroom and optional service, we provide accurate information consumers desire and se-curely store users’purchase information, and connect the flow of the product information search, purchase, payment, usage,and review. Through the interwork of the individual systems, the users are offered with even moreconvenient service available through the relation of module and plat-form. Online and offline reservation,check-in kiosk and different facilities and services make close correlation and consumer request isprocessed. The following is the major platform module.

PMS (Property Management System) : Hotel Operation System Direct Booking : Online booking-system by hotel homepage CMS (Channel Management System) : Online Travel Agency Management System Booking Engine : Online portal reservation system for multi-hotels

1-3) Data and Process Diagram

26

From the CRM perspective, the hotel constantly considers how to continuously and effectively manageinflowing consumers from various external channels.‘Direct Booking’ is the notable service where the users can make a room reservation on the websitepersonally.

The online market has been active since the 2010s, most of the hotel accepted bookings over the phone callsand listed phone numbers on the hotel website for the reservation. To market cost reduction and onlineactivation, businesses began to apply direct booking service since 2016. The website was equipped with roombooking function and reservation management function and started direct marketing.Marketing costs include the opportunity cost due to the failure of making bookings for consumers accessingthe website, reduction of commission fees on the booking website, increased consumer loyalty from thedirect management, increased rate of reentering consumers with the mileage. De-spite the room availability,due to the time difference when the data is provided, the non-reservable state from the lack of sellable blocksprovided by the sellers is a very crucial factor to be considered. For these various reasons, hotels areincreasingly interested in ‘direct booking’.

( Direct-booking Overview )

2. Direct-booking

Classification Requirement or providing function

Website Hotel homepage or mobile site

Hotel InformationManagement

Room type and image, additional service management function

Product managementfunction

Product composition, daily price management, sales quantity management

ReservationManagement

Reservation acceptance and confirmation, confirmation letter and mail sendingfunction, invoice, mileage accumulation, PMS transmission function, salesstatistics, etc.

Customer Care Membership management, email and text marketing

Reservation payment Online card payment, mileage payment, etc.

Operation function User Management, Communication Charge

How to Provide Website, Mobile Site

Add-ons PMS available room and price real-time sharing

2-1) Overview

27

‘Direct booking’ allows consumers to personally make reservations on the hotel websites and it is the basicmarketing tool along with the website. The hotel provides different booking functions in various formats.There is an increasing tendency of personal booking functions and payment methods based on the individualneeds and purposes such as the latest updated sales on the last product, reduction of the commission fee,increased consumer loyalty.ROONEX provides efficient personal booking functions with the experience in building 50 different hotelwebsites and offering of ‘direct booking’ module to 20 different hotels. Multilingual support service, optionalservice sales, and payment functions are provided as well as the prepayment features including domesticonline PG companies, interlock ‘Eximbay’ payment for international Debit/Credit cards, PayPal service forglobal payment, and other one-step simple payment functions.

( Direction-booking Function )

2-2) Directing-booking Status

28

The KIOSK is literally the electronic shopping terminal installed in small shops or other kinds of shops. It means a vending machine or simplified equipment for guidance purposes in Korea. The KIOSK is currently in use at many locations, including the above-mentioned airports and parking lots and so on, and as it has been widely used especially for the food service industry in recent years, it is becoming more and more common around us.The KIOSK has long been used in the hotel industry, but, in fact, it has been used for limited purposes such as selling vacant rooms without front-desk staffs at night time or protecting guest privacy, etc. The beginning of unmanned check-in services begins with a vending machine, a very common service in the accommodation industry. Travelers were able to purchase daily necessities such as a toothbrush, a toothpaste, etc. from vending machines at the accommodation. The function of unmanned room sales began with the idea of expanding vending machines, which made it available for guests to select and purchase rooms available for sale. The KIOSK for unmanned check-in services should be reviewed in the following three aspects: (1) service functions, (2) room key issuance methods, and (3) operational options.

( KIOSK Function )

3. Self Check-in KIOSK

Classification Contents

Main menu Walk-in room sales, reservation for check-in, group check-in, and check-out

Functions

Walk-in

Functions of providing room information and selecting room numbers for stayGetting guests’ consent to non-smoking and accommodation regulations A guest information registration function, payment processing, and receipt printing

GuestsWhohave booked

Search for reservation information (hotel voucher, OTA reservation No., name, etc.)Payment processing of guests who have applied for paying directly on site before stay and registration of companion informationSelecting a room for stay and printing a room number ticket

Check-outAdditional functions such as payment for extra charges, payment of points, etc.at the time of check-out

Common

A function of room keycard automatic issuance and signature of guestsCardkey cartridge inventory management and receipt paper exchange warning functionsBreakfast coupon issuance, hotel name card printing, etc.

Options

Guestinformationmanagementand protection

A storage function of captured IDs and passports and photo shooting for securityA minor protection function through ID verification

OthersA cash charge and balance setting function for cash paymentA guidance and advertisement function for things around the hotel (advertisement image management function)

Common functionsOperating equipment reset and remote access functionsA function of switching to the auto stand-by(advertisement) mode when a network failure occurs

3-1) Overview

29

The workplace using ‘check-in KIOSK’ can have the following effects.

• Reduced check-in and check-out time at specific times when guests are crowded• Activation of using the KIOSK by an assisting staff at specific times when guests are crowded and the

resulting labor cost savings • Efficient operation of front-desk staffs at night• Efficient management of rooms for sale through linkage with the accommodation operation system• Providing promotional materials for the hotel and realizing additional revenues through obtaining

advertisements from nearby businesses at the ‘KIOSK’

ROONEX have structured an effective service model for actual businesses in the field through collaboration with hotel marketing and room teams. We have also made it possible to construct finite functions considering the environment of the workplace, the specificity of the specific time, etc. in addition to the configuration of various option functions. Based on this, we look forward to significant improvements in efficiency for guest and room management tasks. In addition, we are focusing on marketing through existing domestic clients and global partners.

( Function Flow )

3-2) Operation Status

30

The value of money can be determined not by its size, shape or location, but by ‘recognition’, that is, ‘trust’between traders. The fact that the point of a particular company has a relatively high value or that a virtualcurrency without any entity like ‘Bitcoin’ is highly valued is created by the ‘trust’ market participants. As ITequipment and services evolve with ‘trust’ among participants, the ‘digital payment’ is spreading very fast.

It can be classified into several perspectives as below considering the variety of means of payment and servicemethods.

• Online payment: It means all online payment services including payment by debit or credit card, theservices of a particular bank or card company, etc.

• Point: Combined points such as OK Cashback, Happy Point, etc. and points dedicated to specific shoppingmalls, delivery applications, and homepages

• Simple payment: Payment services based on the connection of specific means of payment, including creditcards, etc., or bank services, such as PayPal, ZeroPay, Bank Wallet, Samsung Pay, LG Pay, Pay Now, T Pay,BC Pay, Just Touch, 11 Pay, Naver Pay, Kakao Pay, PAYCO, Smile Pay, SSG Pay, Toss, WeChat, Ali Pay, etc.

• Mobile payment: A payment service available via mobile phones• Digital coin: A payment method that can be used for payment and that value changes from time to time

like ‘Bitcoin’ (It is likely to be a point-like digital currency when the value stabilizes in the future.)• CPS (Chinese Pay Service): WeChat Pay and Ali Pay for Chinese people have been classified separately.

4. Digital Payment

Classification Contents (on the user side)

Web reservation

- Providing payment functions through guests’ own points or other payment services in addition to credit cards and cash transfer (Kakao Pay, PayPal, WeChat, Ali Pay, etc.)- Reduced travel expenses by using membership points

Settling charges at the front desk

- Providing ‘Dynamic Currency Conversion (DDC)’ preferred by guests highly sensitive to fluctuation in the exchange rate- Providing ‘Zero Pay’ service with a high degree of income deduction (for domestic people)- Convenient payment processing using a variety of mobile payment functions

Classification Contents (on the business operator side)

Web reservation

- Reduced booking fees by improving the direct booking rate of membership customers- Improved customer influx rate by providing various and convenient means of payment

Settling charges at the front desk

- Improvement of customer satisfaction by providing convenient means of payment through various domestic app cards- Reduced payment fees through ‘Zero Pay’, etc.- Providing various payment services for foreigners such as PayPal, Ali Pay, WeChat Pay, etc.- Improvement of customer satisfaction and creation of additional revenues through DCC

(Dynamic Currency Conversion)

4-1) Overview

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ROONEX has been served various payment functions for clients’ hotel.

( Payment functions)

• VAN terminal payment (cards and cash receipt)• Dynamic Currency Conversion (DDC) and CPS (WeChat and Ali Pay)• Online PG payment (credit cards, account transfer, etc.), Eximbay payment dedicated to cards that can

only be used abroad, and PayPal payment• A payment function by Social Pay• A payment function by cryptocurrency

4-2) Digital Payment Services

A payment method using coins on block-chain should be added with the spread of such digital payments. Currently, payments are made with cryptocurrency in shops for the use of services, and cryptocurrency is also being used to purchase goods on vending machines. ROONEX aims to provide convenient payment methods for domestic and foreign users by adding its coin payment function to currently available payment methods. ROONEX offers various payment functions to the hotels operating the service through on and offline services.

• Wide range of user choices based on various payment methods • Enhanced convenience of users in the platform through coins

for exclusive use• Reduced exchange commission for global users • Expansion of a convenient payment culture

through personal authentication

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ASP (Application service Provider) refers to an application software rent service. It is a method in which applications or installable software provided on the web can be used by a rent agreement. As there has been a growing interest in improving productivity through IT and software with the development of internet speed and the spread of smartphones since 2010, the needs of different types of software have increased for small and medium-sized businesses and small workplaces. It was SaaS(Software as a Service) that appeared at the time. It is similar in terms of a rental system, but it is the core point that users rent and use the software and pay for it according to usage based on cloud computing. In particular, it has the advantage that users can use it according to their own environment by providing packages with various options or menus.

In a hotel or small-scale accommodation, various operation-related software is being used to operate the workplace in addition to the above-mentioned software, such as an e-mail, a word processor, etc. Basically, it targets the hotel operation system and channel sales system, and you will need to use software for guest management, marketing, and analysis-related software, including direct booking and online payment according to the management policy of the workplace. Of the software, the advantage of the service provided based on SaaS is that users can directly determine user environments through a combination of various options in the package. For the SaaS service, it can be used by either a simple off-line contract or a direct configuration of users after signing up online.

During the time when the SaaS concept didn’t exist, everyone prepared a server or a desktop, purchased and installed the software, and then used it. Under the circumstance, using features optimized for the size and characteristics of the workplace and increasing the cost-effectiveness of the software were challenging. There were many cases that a workplace with 50 rooms and another workplace with 150 rooms paid for the same expenses, despite differences in size. As cloud computing spreads and the SaaS concept is common, it is being changed in such a way that users only pay for expenses depending on the class of service after they are offered the level of service they want. They just need to pay for the expenses considering system usage that increases in proportion to the number of rooms, data storage space, the number of functions in use and the interlocked systems, etc.

The establishment of the SaaS platform using global cloud services such as AWS, MS-AZURE, etc. with the spread of the SaaS concept have made it possible to provide a faster and more effective service.

5. Software as a Service5-1) Overview

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C

B

ROONEX not only protects users’ data but also provides efficient data processing services for large amounts oftransactions by applying a cloud-driven multi-server architecture.Users are provided with the accommodation management system based on the contract and can access thesystem on the Internet and perform the operational business through the authorized ID. The data isinterlocked online via the network, except interlocking with limited physical access such as a terminalinterface for credit card payments, etc.Regular backups, guaranteed stability for real-time transactions, etc. are supported for operations through theintegrated cloud operations center, user requests for improvement or issues that need to be complementedin existing systems are collected through the operations center and then applied to the functions of themaster system, which are delivered to users by an automated distribution system. For all the above-mentioned operational methods, they are applied to all cloud service systems in the same way at home andabroad, including South Korea, etc.

(Current status of using the rental software)

• Site: About 100 hotels and resorts • Contract method: Use of the service by a contract for the initial license cost and monthly rent• Configuration: Composition of operating environment online by an option setting function in cloud

package• How to use: Issuance of operator ID after the conclusion of the contract

Creation and authorization of user ID at individual website using operator ID• Educational support: Providing online or offline training once or twice at the beginning / Learning through

online manuals and online courses Notice on how to use and new features newly provided through the support center menu periodically

• Operational support: E-mail response to online and offline inquiriesSupport for inquiries by accessing the same environment as the hotel one through the operations ID

5-2) Service Architecture Overview

Cloud Center

PMS Cloud-1

PMS Cloud-2

RDESK R.LINK

KIOSK ENGINE

BOOKING ENGINE

Cloud Partner A

Brother Cloud

Repl. & Backup

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‘Booking engine’ refers to a portal for the sale of hotel rooms, etc. It is a kind of the service system of OnlineTravel Agency(OTA) such as Booking.com, Interpark, Yanolja, etc. In the booking engine, various marketingchannels should also be operated to appeal to the users with basic functions such as efficient productmanagement, fast access, the application of various methods of calculating charges, etc. Therefore, highoperating costs are required, resulting in having to maintain a high sales-commission.ROONEX is planning to build an efficient reservation service platform for domestic and foreign low and middlepriced accommodations. It is about building a reservation platform for actual room guests by sharinginformation about guests using the hotel operating system platform. Assuming 50% of the currently available10,000 rooms are targeted, 150,000 (5,000 * 30) guests a month and 1.8 million guests a year are targeted.Considering domestic and overseas customer sites that will increase in the future, it will be able to domarketing for even more guests.Information on room products sold is processed in the form of reliable data on block-chain and then is opento the public. In addition, the product purchase contract is recorded in the block-chain and distributed ledger,so that reliability is guaranteed for that purchase. This will create a reservation platform that will benefit boththe accommodations and their users.

6. Booking Engine6-1) Overview and Status

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This platform was first started to increase the value and utility of the booking engine. It is to provide travelproducts and content suitable for each customer who reserves the accommodation. However, this will have atendency of not just a website that simply offer content but a portal integrating booking, accommodations,and other services in terms of product purchasers on the platform. The portal will make it available forcustomers to perform everything related to travel, accommodations, etc. on the platform.

The discovery of new payment methods is important in the process.ABC-SYSTEM aims to solve the difficulties caused by payment processes, such as a payment problem with global credit cards when purchasing a product, fees paid to payment agencies, restrictions on payments with holding currencies and so on, through coins.

Simply, it is to integrate the means of payment for various domestic and foreign products into one throughlinkage with alliance platforms along with the purchase of reservation products, payment of room rates, andpoints provided to guests.

7. FIT MY TRAVEL7-1) Overview and Status

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ABC-SYSTEM is preparing a project that creates a new value by collecting and analyzing meaningful datagenerated while communicating with a variety of customers and proceeding with an efficient service throughthe ‘FIT MY TRAVEL’ portal.

It includes, of course, analyzing customer trends and providing them with a new value, but we have an idea ofprimarily supporting the setting of the best room rate from the perspective of the provider. Providers shouldset a profitable room rate, taking into account market conditions and their relationships with competitors, butthe reality is that they have to rely only on their senses. The accommodation operation platform ‘FIT MYTRAVEL’ finds the best price for customers based on existing data through the mutual interlocking ofplatforms. It aims to provide profitable products to customers in the best possible conditions by automaticallysetting a sale price in real time through linkage with the set data and the accommodation operation platform.

8-1) Extension for data science

8. Data Science

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Thank you.cs@roonex.io