White Coat Medical Staffing Insights

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11/6/15 White Coat Medical Staffing www.wcmedicalstaffing.net

Transcript of White Coat Medical Staffing Insights

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White Coat Medical Staffingwww.wcmedicalstaffing.net

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ABOUT US

Experiences/Affiliations/CommunityCombined total of 30 years experience in the health-care industry.

Member: American Staffing Association

One Stop Service for Healthcare Staffing

Allied Healthcare, Nursing, Practitioners, Non-ClinicalStaff Support

Per Diem, Temporary, Temp-to-Hire and Direct Hire Services

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Our Mission

White Coat Medical Staffing's mission is not to become the #1 healthcare staffing in the industry. Our mission is to be recognized as one of the leading healthcare staffing agencies in the industry; and for our commitment and dedication in excellence and superb services to our healthcare employers and their patients.

Our mission is dedicated to meeting the needs and the requirements of our of healthcare employers so that they can continue to build and run a successful healthcare business. Our mission is to continue to work hard and to continue to exceed our client's, associates, and individual candidates/employees expectations!

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Ambulatory Service Centers Hospice, Hospitals Large Physician Groups Imaging/MRI Centers Nursing Home Facilities Group Practices Primary Medical Groups Individual Private Practices Non-Medical Homecare Alternative Living Urgent Care Facilities Non-Profit Organizations- Under-privileged Communities Physical Therapy Centers Universities Wellness Centers Women Wellness Centers Planned Parenthood Facilities LTC/STC Facilities Rehabilitation Centers/Physical Therapy Centers Human Services Retail Healthcare

Our Clients Are:

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HIRING THE BEST MEDICAL OFFICE STAFF

As everyone knows, first impressions are lasting ones. The first impressions your customers receive about your medical practice are often from your office staff making them crucial to the success of your organization. It is helpful to know what skills are important for each position when hiring your medical office staff.

They are patients that expect the highest quality of care and some may be in the midst of a medical crisis which requires delicate handling. Not only is it important for the staff to have certain professional skills and strengths, it is imperative that they understand that patient lives are reliant on the quality of their work.

Whether you are replacing a current position or adding on additional staff, there are certain criteria you need to look for in a candidate that vary by position. That is why it is important to evaluate and accurately define the job description for each position before beginning the hiring process.

Medical office receptionists are usually the first contact the patient has with your office. They are not just answering the telephone or greeting patients. Receptionists are also responsible for scheduling appointments and obtaining patient demographic information. They need to be able to keep up with the fast-pace of a medical office as well as pay great attention to detail. Medical terminology and familiarity of medical procedures are desirable knowledge necessary for the position.

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HIRING THE BEST MEDICAL OFFICE STAFFMedical Assistants

The job duties of medical assistants can vary due to the size of the medical office. In a small office a medical assistant can be responsible for clerical duties from reception and scheduling to clinical duties including but are not limited to obtaining blood pressure, temperature and pulse.

In a large office a medical assistant will usually only perform clinical duties. Depending on the specific area of medicine, they may assist the physician in examinations or minor office surgery.

Medical Billers

The role of a biller in a medical office is not limited to patient and insurance billing. Depending upon the size of the office, medical billers may also be responsible for managing patient records and other office tasks. In smaller offices, the biller may have the role of receptionist and medical assistant.

Medical billers must be knowledgeable in ICD-9, ICD-10, HCPCS and CPT codes, medical terminology, the claims processes for multiple insurance payers, and payment processing. Medical biller are responsible for the revenue of the office which is a critical aspect of the medical office.

Medical Office Managers

The medical office manager is ultimately responsible for the success of the entire staff. Managers are required to distribute the work load, motivate and supervise staff, and coordinate the smooth operations of the office. In addition to being responsible for the success of the office staff, medical office managers are responsible for the financial performance of the medical office.

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Our Department Divisions

White Coat Medical Staffing operates through four divisions for Direct Hires and PRN Services

Allied Healthcare: -Imaging Techs, Transportation Techs, Therapists, Certified Medical Assistants, etc.,

Nursing: Skilled Nursing (RN, LPN, LVN, CNA,GNA, PCA, PCT)

Practitioners: Nurse Practitioners, Physicians Assistants Minor Surgeries For-Per Diem Staffing Only

Non-Clinical Healthcare Staffing (Administrative Staff Support)

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PRIMARY CARE AND ADVANCED PRACTITIONERS RECRUITMENT

Our physicians are available to meet your facilities needs: We provide physicians assistants and nurse practitioners in all specialties with a /Bachelor, Master and Doctorate degrees and who are B/C B/E. We are a contingent staffing agency. We work just as hard as retainment agencies to guarantee great services. We don't get paid, until we make a successful placement. Our success in finding a perfect match is your success!

We understand the true cost of hiring primary care and advanced practitioners. Some agencies charge a monthly fee to source and find candidates on top of the placement fee. Adding another cost on top can be quite expensive in the end. Healthcare providers save thousands of dollars using our services. Monthly retainment fees adds up and can become quite costly; before finding you the perfect match!

Our Process:

Assignment-A recruiter that specializes in the placement of “Physician Recruitment & Staffing” will be assigned to your account. In some instants, a team maybe assigned, depending on the number of requests.Sourcing-We source through “all” of the most popular job boards and we are a part of more than 250 national healthcare recruitment network databases; Daily Outbound Calls Made Each Day-To past and present prospective candidates;We utilize many online sourcing techniques to utilize our recruiting practices; and social mediaScreening- We screen all of our candidates based on specialties, skills, personalities, and location of facilities for NURSE PRACTITIONERS, PHYSICIAN ASSISTANTS and PRIMARY CARE PHYSICIANS

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Staffing Made Possible

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Allied Health Made Possible

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Radiology & MRI Imaging CentersStaffing

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2015 Client Usage Staffing Service Divisions

Allied Health28%

Non-Clinical19%

Nurses38%

Practitioners15%

Allied HealthNon-ClinicalNursesPractitioners

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Why Healthcare Employers-ChoosesWhite Coat Medical Staffing

• To keep up with their staffing needs• To cut their advertising cost -Job Boards postings, social media networks etc.• To reduce their hiring expenses• To fill job openings quickly. No long-term job openings (30+ days)• To fill hard to find skilled employees• To stop filtering through unwanted resumes• Only pay for services rendered only (Hours worked only) • To cover employment gaps (no absentism) • Easy Access to Bi-Lingual Candidates • Skilled, qualified and experienced healthcare professionals for PRN and Direct Hires • No training/No Interviewing Process for PRN Staffing• No overhead expenses-Employee Wages• No expenses on performing extensive background investigations• No Payroll Expenses, No Employee Taxes, No Employer's Taxes, No Workers

Compensation Expenses, No Insurance etc.• 24-hour services- 365d/year• 60 Day Guarantee Placement and Refund Policy• Discounts on Exclusive Staffing Contracts

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Supply and Demandsq White Coat Medical Staffing database has local and nationally

experienced healthcare professionals available with more than 10+ years of experience to offer in the health-care industry.

q Nurses available to step-right in. 13 weeks assignments or longer to work the 8h/10h and 12h shifts.

q Nurse Practitioners and Physician Assistants available.

q Allied Healthcare and Non-Clinical Professionals available.

q White Coat Medical Staffing is affiliated with a pool of more than250 recruitment databases.

q White Coat Medical Staffing meets the demands of our healthcare employers

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Per Diem/PRN Staffing

Per Diem/PRN support has become an integral part of healthcare employers across the country to provide “on-demand” and low cost access to staff at all levels. The advantages of using Per Diem/PRN staffing is endless. The major benefits include cost reduction, the ability to downsize or ramp-up the existing work force, and limiting the legal and financial liability in the event of disciplinary action and/or dismissal. Using a temporary service to assist with daily changes in staffing such as vacations, sick leave, and general leave of absence can enhance the flexibility and responsiveness to the internal demands of a healthcare facility. A temporary service can also prove invaluable when major projects such as strikes, major lay-offs, take-overs.”

• Whether employer's temporary needs are on an “as needs“ basis, or the need to “ramp-up“ is in order, White Coat Medical Staffing will dedicate a staff recruiter to the account and projects. We will consult with the hiring managers/HR on strategic staffing options. A defined plan will be designed with the client and put into action. It will be closely monitored throughout the project and modified as required by changes in the project‘s objectives. Feedback and evaluations from a client during and after the completion of the project is critical to the overall success of our services.

• Employee retention is also a critical factor in establishing a successful temporary service agency. Our experience has taught us that employee motivation and satisfaction leads to a dedicated employee who will give their best for our clients. We are committed to paying the fairest and most competitive rates, providing benefits including holiday pay and other incentives packages. (Per Diem/PRN Benefits). We have developed an extremely loyal following among our employees, and we are committed to providing them with the best representation in the industry!

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Temp-to-Hire Staffing

Temp-to-Hire has increasingly become a popular and valuable way to find the “ideal“ fit for an organization. It allows an employer a time period to accurately assess a candidate‘s competency and compatibility, and how that employee assimilates into the work environment. Likewise, the employee can make the same observations of the employer and ascertain their own level of satisfaction with the management style and work ethic.

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Direct Hire Staffing

Direct hire recruiting is the foundation of White Coat Medical Staffing. It is through quality recruiting that we build our inventory of candidates for both direct hire and per diem/prn placements. Our goal is to ensure that every candidate has a positive and professional experience with White Coat Medical Staffing. This is achieved by finding the balance between candidate and client; essentially, making a good match.

White Coat Medical Staffing excels in recruiting, screening, and placing healthcare professionals at all levels. We identify new candidates through a number of sources: traditional recruiting, a comprehensive database, targeted advertising, and client and candidate referrals. These candidates then become our resource pool for our clients.

To match these candidates with clients, we rely on our internal staff that is comprised of experienced recruiters who are responsible for each step of the hiring process. They work directly with clients to fully comprehend a client‘s staffing needs and the specifics of the particular position or staffing project. Our recruiters will then develop and implement a recruiting strategy, identify candidates that match the requirements of the position, and cross match the position to meet the requirements of the candidate.

Our recruiting method of cross matching clients with candidates is our unique differentiator. We believe a candidate‘s requirements are as important as a client‘s. Resumes, skills and test scores are only part of the placement equation; a candidate‘s values, motives, and goals must be equally evaluated before making a recommendation to a client. Therefore, only when a candidate‘s job fulfillment needs and competencies closely matches a client‘s core values and job duties, the resume is presented to a client as a possible match. Using this method has earned our firm‘s success record in meeting our clients‘ direct hire staffing goals for years!

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Our Services-Per Diem/PRN Are Employees of the Agency

• We process weekly payroll/PRN/Per Diem Only• We pay mandated taxes (Employer's and Employees)• We pay worker compensation• We provide insurance• We offer employee benefits• We provide W-2s at the end of the year.• We do the interviewing process for PRN/Direct Hires• We provide Core Competency Testing/Skill Checks/Behavior

approved by the “Joint Commission”• “All” candidates MUST pass our core competencies to be considered for employment through

our services• We keep our employees updated with their annual CEU's• We provide (Pre-Check.com) Background Investigation Checks, i.e. criminal, employment,

licensing and certifications up to date reports (Special Consumer Reports are requested)• We verify and document Physicals Examinations (All physical must be within 12 months)• We verify and document Immunizations/Records (Must be up to date)• We verify and document all licenses and certifications• We do drug/alcohol testing (before bringing on board) We do unexpected pop us testing, if

we feel a need with any of our employees.• We offer continuous recruitment service• We offer contingency staffing

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Our Services-Direct Hire• We offer “ARA” “Aggressive Recruiting Activity” Cross Referencing/Network Peers• Traditional/Targeted Advertisement & Client and candidate referrals;• We advertise on all sites, i.e., jobs boards and social media networks;• We are affiliated with a pool of more than 250 national recruitment databases; • We have our own database of more than 10,000 healthcare professionals, who are

registered with White Coat Medical Staffing. Our database is updated everyday; as it continues to grow;

• The interview process can be your choice, or we can do the interview process for you.• All direct hire candidates undergo our Joint Commission Core Competency Testing.

“All” candidates MUST pass our core competencies before considered for direct hires through our services

• We provide (Pre-Check.com), Background Investigation Checks i.e. criminal, employment, licensing and certifications up to date reports (Special Consumer Report are requested)

• We verify and document Physicals Examinations (All physical must be within 12 months)

• We verify and document Immunizations/Shot Records (Must be up to date)• We verify and document all licenses and certifications• We do drug/alcohol testing (after a candidate is selected by the employer)• We offer continuous recruitment service• We offer contingency staffing

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PRODUCTS AND SERVICESPer Diem Core Competencies Testing

Skill CheckDrug/Alcohol Screening

Temp to Hire Screening E-Verify FBI/OIG

Direct Hire Criminal Background Checks (5-7 years)

References Credentialing through 3rd Party

Payroll Service EmployersTaxes

Employees Taxes

WorkerComp

MalpracticeInsurance

Our Temporaries Benefits

Short-Term-Employees Incentive Programs

Gift CardsPTOFinancial Bonuses

Team AwardsAward Certificates

Financial Advisor for Temporaries

Taxes IRA/Retirement Plans Life/Disability Insurance

Savings Plan

Competitive Pay Rates

Health Insurance-Roll-Over Medical Dental Vision Disability

Direct Deposit Bank White Coat Medical Staffing Visa Pay Cards

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White Coat Medical Staffing

White Coat Medical Staffing, has provided direct hire and per diem/prn staffing assistance to healthcare employers businesses throughout the Washington, DC metropolitan areas, Baltimore, MD and Northern, Virginia. We also provide direct hire recruiting Nationwide.

Our commitment is to provide excellent service to our clients and candidates, consistently meet established expectations, and set and maintain the highest standards and ethics demonstrated in the employment services industry.

Whether your facility's employment needs are direct hire, per diem/prn, or temporary to direct hire, we have a recruiter and a staffing solution for you. For details, please visit us online at www.wcmedicalstaffing.net.

For general inquires, call us directly at 240-244-1233.