Where does Sri Lanka stand? - World...
Transcript of Where does Sri Lanka stand? - World...
e-Sri LankaTransforming a Nation through ICT
28th May 2009
World Bank HQ, Washington D.C., U.S.A.
Reshan DewapuraWasantha Deshapriya
Jayantha Fernando
ICT Agency of Sri Lanka
Information & Communication Technology (ICT)
Where does Sri Lanka stand?
Network Readiness Index (NRI) Network Readiness Index (NRI)
Year 2002/03 2003/04 2004/05 2005/06 2006/07 2007/08 2008/09
Countries 82 102 104 115 122 127 134India 45 39 40 44 50 54
Sri Lanka 54 66 71 83 86 79 72Nepal ‐ ‐ ‐ 108 119 127
Bangladesh 93 100 110 118 124 130
Butan ‐ ‐ ‐ ‐ ‐ ‐
Maldives ‐ ‐ ‐ ‐ ‐ ‐
Pakistan 76 63 67 86 84 98
Afganistan ‐ ‐ ‐ ‐ ‐ ‐
SL – Percentile Ranking 66 % 65 % 68 % 72 % 70 % 62 % 54 %
SAARC Region
ICT Literacy
28 % ‐ 2009
60 % 60 % ‐‐ 20122012
Dept of Census and Statistics
Government – NRI
2003 2004 2005 2006 2007 2008102 104 115 122 127 134
Government prioritization of ICT
47 40 84 53 47 34
Government procurement of advanced technology products
65 62 75 66 53 51
Importance of ICT to govt. vision of the future
84 64 54 38
Government success in ICT promotion
44 56 75 69 59 41
Availability of online services 68 72 104 82 71 67
ICT use and government efficiency
93 88 74 55
Presence of ICT in Government offices
82 49
Government
Information on any Government Process, Service or Application just a phone call away
Civil Registration (Birth, Marriage, Death certificates etc.) documents in hand within a matter of minutes
Drive-in Vehicle / Revenue License Registration
Government Organizational Machinery (Ministries, Departments, District & Divisional Secretariats, etc.) connected, on-line and secure.
Single-window, multi-channel access to any e-service in Sri Lanka (very soon)
Industry / Education
Sri Lankan ICT industry unified to form a strong single voice –SLASSCOM
45,000+ new jobs created in the IT/BPO sector since 2005 (Source: WFS 2008)
IT/ITeS becomes the 5th largest foreign exchange earner for the country – USD 250+ million in 2008 (EDB – Export Value Survey 2008)
2009 – Declared as the “Year of English and IT”
2000 schools equipped with computer labs (6000 by 2010/11) – SEMP
40 Distance Education Learning Centers set-up, offering 35 online graduate level courses – DEMP
Industry / Education
Description Stats
Students in Schools 3.9 M
Computers in the Schools 56,941
Computer Student Ratio (approx.) 1:100
Internet Connection 1,700
Teacher’s with PC Ownership –(approx.)
10,000
Teachers in the Schools 200,000
Teachers trained on ICT 96,000 +
School Computer Labs 3,415
Student PC Ownership ClassMatePC
OLPCe-Sri Lanka PC
TeacherPC Ownership
50,0002010/11
6,000Computer
Labs in Schools
Society
Increased access to ICT for citizens across the country - 600 Nenasalas (Tele-centres) set-up
Provision of Market Prices & Crop/Agriculture information to farmers
Providing e-health/tele-medicine facilities to rural patients
Development of digital talking books for the visually impaired, to developing visual hearing aids for the hearing impaired
Availability of supplementary school educational material both at primary and secondary educational level to students.
Setting up of rural BPOs and creation of job opportunities for youth in rural communicates
Information & Communication Technology (ICT)
How did all this happen?
What else is happening?
Societal Grid
Health Grid
e‐Governance Grid
Rural Grid
Knowledge Grid
Societal Grid
Rural Grid
Knowledge Grid
IndustryGrid
Infrastructure Grid
e‐Governance Grid
Societal Grid
Rural Grid
Knowledge Grid
IndustryGrid
e‐Governance Grid
Infrastructure Grid
Infrastructure Grid
Nenasala
A center that provides Information Communication
Technology (ICT) based services to the public
Infrastructure Grid
Ownership
Entrepreneurs
Religious Institutions
Community Based
Organizations
Selected Rural
Schools
Public Librarie
s
Individuals Partnerships
Woman
TemplesKovils
MosquesChurches
Rural Development
GroupsWomen GroupsYouth GroupsRural Banks
Welfare Groups
Special Sites
Railway StationForeign
Employment Bureau
Colombo DS officeCamps
Public Private Partnership
Infrastricture Grid
Ampara - 32
Anuradhapura - 41
Badulla - 42
Batticaloa – 16
Colombo - 12
Galle - 30
Gampaha - 15
Hambantota - 32
Jaffna – 5
Kalutara - 22
Kandy - 49Kegalle - 32
Kurunagala - 45
Polonnaruwa - 23
Matara - 32
Monaragala - 32NuwaraEliya - 24
Matale - 19
Puttalam - 17
Ratnapura - 42
Trincomalee - 16
Vauvniya - 5
600 centerscenterswww.nenasala.lk
Infrastructure Grid
National Backbone Network (NBN)
Objective :Deployment of affordable broadband services throughout Sri Lanka
Island‐wide Ultra High Bandwidth Broadband BackboneProvision of affordable broadband connectivity to all parts of the country Technology Neutral, Least Cost SubsidyTariff Regulation: Re‐activate ISPs & NFB providers; increase competition
Infrastructure Grid
Lanka Government Network (LGN)
Objective :
Highly available, secure backbone to connect the government
Korean Government Support325 locations ( Phase I)Cover ministries to District Secretariats150 locations (Phase II)Provincial Councils and Ministries
InformationInfrastructure
Information Infrastructure
InformationInfrastructure
Societal Grid
Rural Grid
Knowledge Grid
IndustryGrid
Infrastructure Grid
e‐Governance Grid
e-Governance Grid
Government Information Centre (GIC ‐ 1919)
Objective :Accurate & dependable Information on any government service or process over the phone
99% of all government services now availableAvailable: 8am to 8pm, 365 days of the year Tri‐lingual services available Over 2500 calls answered every dayOver 2 million calls answered since Aug 2006
e-Governance Grid
e-HRM
e- Population Registry
e- Divisional Secretariats
e-Foreign Employment Bureau
e-Revenue License
e-Pensions
e-Samurdhi
e-NIC
Laksala
�
Register Generals Department
Birth, Marriage and Death Registrations
Change of address through the e-Divisional Secretariat System
Birth Registration
DatabaseDatabase
Grama NiladhariRegistrars
Hospital Registrars
Divisional
SecretariatsHospitals
e-Governance Grid: e-Services
Civil Civil Registrations Registrations
DatabaseDatabase ee--Population Population Register Register DatabaseDatabase
Immigration & Immigration & Emigration Emigration DatabaseDatabase
National National ID Card ID Card
DatabaseDatabase
EE--Pensions Pensions DatabaseDatabase
Foreign Foreign Employment Employment
Bureau Bureau DatabaseDatabase
EPF / ETF EPF / ETF DatabaseDatabase
ee--Samurdhi Samurdhi DatabaseDatabase
Unique Number & Unique Number & Personal DetailsPersonal Details
e-Governance Grid: e-Services
SOAArchitecture
Cutting-edgeTechnologies:
- Liferay- Synapse
OpenStandards
EnablingWeb 2.0Concepts
Other Applications
MobilePaymentGateway
Otherportlets
Lanka Interoperability Exchange
Citizens Businesses Visitors Government
Multiple Access Channels(eg. Web, Mobile, Email, etc.)
IdentityMgt.
Core eServices
CMSportlet
GICportlet
e-GovService 1
portlet
e-GovService m
portlet
Sri Lanka Country Portal
Services Providers
Service 1(eg. e-RL) Service nServices
Directory
LankaGate Societal Grid
eGovernment Blue Print study, Planning & ConceptualizingeGovernment Policy, Technology Standards for government, Information Security
e-Population Register
Lanka Government Network
e-Foreign Employment
Training – Senior Management, CIO, Middle Management & end Users
Government Internal Computing
Establishment RegisterLand Register
2005 2006 2007 2009
E-mail & Internet Services
2004
e-Pensionse-Divsional Secretariat
e-Provident Fund
e-Samurdhi
Government Information Centre + Web Development + Web Hosting
e-National ID Card
Laksala
Government Web Portal
e-Human Resource Management
Document Conversion (BMD)
EnablersEnablers G2CG2C G2GG2G2008
Reengineering Government Road map
Lanka Gate`Study Period
G2BG2B
Study PeriodStudy Period
Study Period
Study Period
Study Period
Study Period
Study Period
Re-engineeringGovernment
Re-Engineering Government
InformationInfrastructure
Re-engineeringGovernment
Societal Grid
Rural Grid
IndustryGrid
Infrastructure Grid
e‐Governance Grid
Knowledge Grid
Knowledge Grid Knowledge Grid
Knowledge Grid Knowledge Grid
Knowledge Grid Knowledge Grid
Colombo
Jaffna
Vavuniya
Kalutara
Polonnaruwa
Trincomalee
Chilaw
Hatton Bandarawela
Galle
Hambantota
Colombo
Ampara
Anuradhapura
Kurunegala
Ratnapura
Ambalangoda
Matara
Monaragala
Kandy
Batticaloa
84 %
ICT HumanResourcesCapacityBuilding
ICT HR Capacity Building
InformationInfrastructure
Re-engineeringGovernment
ICT HumanResourcesCapacityBuilding
Societal Grid
Rural Grid
Knowledge Grid
Infrastructure Grid
e‐Governance Grid
Industry Grid
Industry Grid
ICT Industry Human
Resource Development
Enabling Environment
for ICT Industry Growth ICT Industry
Promotion and Development
Industry Grid
Strategy Name Grants Awarded Funds Committed (US$)
ICT industry leadership awards 2 45,000
Overseas training for ICT sector senior Managers 52 120,696Scholarships for experienced / senior ICT professionals 21 49,513Domestic Professional / Management / ICT courses
130 29,384Young ICT professionals awards scheme
3 10,500Domestic ICT learning Seminars (4 courses yet to be held)
160 119,449
Training voucher scheme 98736,631
ITES Training Scheme 221 32,612
In-house Training Incentives 117 308,369ICT Research and Innovation Grants
8 270,273Quality Certification 57 596,135Thrust Software Incentives 3 63,000Business Linkages
3 114,720Innovation Grants 5 23,900Micro Enterprise Capacity Building 60 13,500Train the Trainer 27 207,870Consultancy Grants 8 172,936
Industry Grid : ITeS Destinations
Industry Grid : ITeS Destinations
Sri Lanka is being recognized as an emerging center of excellence for Financial & Accounting Outsourcing (FAO)
Source: THOLONS
companies
Training
Industry Grid
11,200 14,946
21,094
31,379
45,186
67,780
103,025
-
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
-
20,000
40,000
60,000
80,000
100,000
120,000
140,000
2006A 2007 2008 2009 2010 2011 2012
Reve
nue
(USD
Mill
ion)
Targ
et No
of E
mpl
oyee
s
Time Line - Sri lanka
Sri Lanka Target Employee Nos. Sri Lanka Target Export Revenue
$1b
$2b
$275 m
“IT/BPO industry to become the #1 revenue earner for Sri Lanka in the next 10 years”
Apparel – $3bnForeign employment – $2.3bnTea – $1bn
ICT Investment& Private SectorDevelopment
ICT Investment and Private Sector Development
InformationInfrastructure
Re-engineeringGovernment
ICT HumanResourcesCapacityBuilding
ICT Investment& Private SectorDevelopment
Societal Grid
Knowledge Grid
IndustryGrid
Infrastructure Grid
e‐Governance Grid
RuralGrid
Rural Grid
STATS:
Sri Lanka
70% rural
10 % differently able
25% IT literate
What next after the access (telecentre) network ?
Small Grants Programs
Rural Grid
• Seeks to spread the benefits of ICT to disadvantaged communities
• Solicit issues and ideas from communities, build their capacity
• And help them implement ICT projects to solve their most pressing issues
• 175 communities have had 175 sustainable ICT centers established, with over 72,000 people benefiting each month
Rural Grid
e‐ SDI Community Assistance
Grants to CBOs for ICT based solutions to everyday problems
141 Grants awarded
e‐ SDI Community Assistance
Grants to CBOs for ICT based solutions to everyday problems
141 Grants awardede‐ SDI Partnership Assistance
Grants to public or private entity, entrepreneur or NGO
34 Grants awarded
e‐ SDI Partnership Assistance
Grants to public or private entity, entrepreneur or NGO
34 Grants awarded
Rural Grid
• Impaired Aid for visual and hearing impaired• Visual Radio – Low cost method of sending local
/disaster related information• Job Bank – local language job listing • SME Portal for small businesses• Crop price tracker for farmers• Local content generation• Rural BPOs • Fishing information by SMS to fishermen
Societal Grid
AWARDS
e-Society
e-Society
InformationInfrastructure
Re-engineeringGovernment
ICT HumanResourcesCapacityBuilding
ICT Investment& Private SectorDevelopment
e-Society
Societal Grid
Knowledge Grid
IndustryGrid
Infrastructure Grid
e‐Governance Grid
Rural Grid
Enablers
Enablers
Legal System
e Transactions Law
Computer Crimes Law
IP Rights (IP) Law
e Signatures
Date Protection Code of Practice
Enforcement Units
Digital Forensic Lab
Localization / Standards
Character Encoding Standards
Fonts Development / Unicode
Text Input Device Support
Transliteration Support
Interface Localization
International Domain Names
Interoperability Framework
NEA
Institutional Development
• ICT Agency (ICTA) established July 2003– As a Company, fully owned by the Government of Sri Lanka – Becomes Operational and Vested with powers under ICT Act
No.27 of 2003– Mandate strengthened by the ICT Amendment Act 33 of
2008• ICTA empowered by the Act to:
– Be the Apex ICT Policy making body & executive agency for ICT in the country
– Be the Lead & Implementing organization for e‐Sri Lanka Initiative
• Functions under the Office of H.E. the President– Unique position to deal with inter‐ministerial barriers and
achieve results.• e‐Sri Lanka Development Project
– Multi‐Donor funded World Bank, Korean EXIM & JSDF– Integrated e‐Development Model
ICT Policy,Leadership &InstitutionalDevelopment
ICT Policy Leadership & Institutional Development
Enablers
ICT Policy,Leadership &InstitutionalDevelopmentInformation
Infrastructure
Re-engineeringGovernment
ICT HumanResourcesCapacityBuilding
ICT Investment& Private SectorDevelopment
e-Society
ICT Policy,Leadership &InstitutionalDevelopmentInformation
Infrastructure
Re-engineeringGovernment
ICT HumanResourcesCapacityBuilding
ICT Investment& Private SectorDevelopment
e-Society
Equity
Peace
Growth
An
In
tegr
ated
e~
Dev
elop
men
t M
odel
Inter-dependant Prog. Structure
• Improve ICT infrastructure and enhance quality of life through providing affordable access and opportunities
• Improve the delivery of public services and governance using ICT
• Enhance the quality of education, learning and research through use of ICT
• Build a strong ICT industry & enhance competitivenessthro ICT
• Proliferate access to ICT in rural areas and use of ICTapplications for rural socio‐economic development
• Create the Institutional Leadership to carry forward e‐Development in Sri Lanka
Strategy e-Sri Lanka Vision
“ Take the dividends of ICT
- to every village,
- to every citizen,
- to every business and also
- transform the way government think and works ”
e-Sri Lanka
“ ICT can impact lives
provided there is a big
enough vision behind it
and genuine intentions
to realize that vision “
www.icta.lk