When the mirror gets misted up: Modularity and technological change

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Strategic Management Journal Strat. Mgmt. J., 35: 789–807 (2014) Published online EarlyView 3 July 2013 in Wiley Online Library (wileyonlinelibrary.com) DOI: 10.1002/smj.2138 Received 31 March 2012 ; Final revision received 9 April 2013 WHEN THE MIRROR GETS MISTED UP: MODULARITY AND TECHNOLOGICAL CHANGE ANDREA FURLAN, 1 ANNA CABIGIOSU, 2 and ARNALDO CAMUFFO 3 * 1 Department of Economics and Management, University of Padova, Padova, Italy 2 Department of Management, Ca’ Foscari University, Venice, Italy 3 Department of Management and Technology and CRIOS, Bocconi University, Milano, Italy This study investigates how component technological change affects the relationship between product modularity and organizational modularity (the across-firm mirroring hypothesis). Studying the air conditioning industry, we show that the across-firm mirroring hypothesis does not hold for technologically dynamic components and the associated supply relationships. In this case, the mirror gets “misted up” with buyers and suppliers having recourse to information sharing even in the presence of highly modular components. Our study contributes to the debate on the organizational implications of modularity and its ramifications for the theory of the firm. Copyright 2013 John Wiley & Sons, Ltd. INTRODUCTION A stream of the modularity literature has dealt with the across-firm mirroring hypothesis; i.e., if and to what extent products and organizations share similar architectural properties and, more specifically, if and to what extent the degree of modularity of sourced components (hereafter component modularity) is inversely related to the “thickness” of buyer–supplier relationships (organizational modularity). In a recent comprehensive review of the empir- ical studies concerning the across-firm mirroring hypothesis, Colfer and Baldwin (2010) found that the hypothesis holds in 74% of the analyzed stud- ies. This large body of evidence supports the stream of modularity theory grounded on the ideas pioneered by Baldwin and Clark (1997), Langlois Keywords: modularity; product architecture; buyer– supplier relationships; technological change; air condi- tioning industry *Correspondence: Arnaldo Camuffo, Department of Manage- ment and Technology and CRIOS, Bocconi University, Via Roentgen, 1 E2-07, 20135 Milano, Italy. E-mail: arnaldo. [email protected] Copyright 2013 John Wiley & Sons, Ltd. (2002), Fine (1998), Schilling (2000), and Sanchez and Mahoney (1996) that “the [loosely coupled] standardized component interfaces in a modular product architecture provide a form of embedded coordination that greatly reduces the need for overt exercise of managerial authority to achieve coordi- nation of development processes, thereby making possible the concurrent and autonomous develop- ment of components by loosely coupled organi- zation structures ” (Sanchez and Mahoney, 1996, p. 64; emphasis in original). Modularity in design works as a functional equivalent of high-powered interfirm integration mechanisms leading to decou- pled interorganizational networks (Baldwin and Clark, 2000; Fine, 1998; Sanchez and Mahoney, 1996; Tiwana, 2008). Along the same vein, Fine, Golany, and Naseraldin (2005) maintained that integral products require supply relations that are themselves fairly integral, while modular prod- ucts “benefit from the speed, flexibility and cost- reduction opportunities offered by modular supply chains” (p. 393). As Cabigiosu and Camuffo (2012), Galvin and Morkel (2001), and Sturgeon (2002) argued, the “embedded coordination” that modular product

Transcript of When the mirror gets misted up: Modularity and technological change

Page 1: When the mirror gets misted up: Modularity and technological change

Strategic Management JournalStrat. Mgmt. J., 35: 789–807 (2014)

Published online EarlyView 3 July 2013 in Wiley Online Library (wileyonlinelibrary.com) DOI: 10.1002/smj.2138

Received 31 March 2012 ; Final revision received 9 April 2013

WHEN THE MIRROR GETS MISTED UP: MODULARITYAND TECHNOLOGICAL CHANGE

ANDREA FURLAN,1 ANNA CABIGIOSU,2 and ARNALDO CAMUFFO3*1 Department of Economics and Management, University of Padova, Padova, Italy2 Department of Management, Ca’ Foscari University, Venice, Italy3 Department of Management and Technology and CRIOS, Bocconi University,Milano, Italy

This study investigates how component technological change affects the relationship betweenproduct modularity and organizational modularity (the across-firm mirroring hypothesis).Studying the air conditioning industry, we show that the across-firm mirroring hypothesis doesnot hold for technologically dynamic components and the associated supply relationships. Inthis case, the mirror gets “misted up” with buyers and suppliers having recourse to informationsharing even in the presence of highly modular components. Our study contributes to the debateon the organizational implications of modularity and its ramifications for the theory of the firm.Copyright 2013 John Wiley & Sons, Ltd.

INTRODUCTION

A stream of the modularity literature has dealtwith the across-firm mirroring hypothesis; i.e., ifand to what extent products and organizationsshare similar architectural properties and, morespecifically, if and to what extent the degreeof modularity of sourced components (hereaftercomponent modularity) is inversely related tothe “thickness” of buyer–supplier relationships(organizational modularity).

In a recent comprehensive review of the empir-ical studies concerning the across-firm mirroringhypothesis, Colfer and Baldwin (2010) found thatthe hypothesis holds in 74% of the analyzed stud-ies. This large body of evidence supports thestream of modularity theory grounded on the ideaspioneered by Baldwin and Clark (1997), Langlois

Keywords: modularity; product architecture; buyer–supplier relationships; technological change; air condi-tioning industry*Correspondence: Arnaldo Camuffo, Department of Manage-ment and Technology and CRIOS, Bocconi University, ViaRoentgen, 1 E2-07, 20135 Milano, Italy. E-mail: [email protected]

Copyright 2013 John Wiley & Sons, Ltd.

(2002), Fine (1998), Schilling (2000), and Sanchezand Mahoney (1996) that “the [loosely coupled]standardized component interfaces in a modularproduct architecture provide a form of embeddedcoordination that greatly reduces the need for overtexercise of managerial authority to achieve coordi-nation of development processes, thereby makingpossible the concurrent and autonomous develop-ment of components by loosely coupled organi-zation structures” (Sanchez and Mahoney, 1996,p. 64; emphasis in original). Modularity in designworks as a functional equivalent of high-poweredinterfirm integration mechanisms leading to decou-pled interorganizational networks (Baldwin andClark, 2000; Fine, 1998; Sanchez and Mahoney,1996; Tiwana, 2008). Along the same vein, Fine,Golany, and Naseraldin (2005) maintained thatintegral products require supply relations that arethemselves fairly integral, while modular prod-ucts “benefit from the speed, flexibility and cost-reduction opportunities offered by modular supplychains” (p. 393).

As Cabigiosu and Camuffo (2012), Galvin andMorkel (2001), and Sturgeon (2002) argued, the“embedded coordination” that modular product

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architectures provide involves at least three aspectsof a given component supply relationship: newproduct development, contract/price negotiation,and logistics. More specifically, Cabigiosu andCamuffo (2012) provided empirical support tothe mirroring hypothesis, showing that, underthe condition of product architecture stability,component modularity is inversely related to theintensity of buyer–supplier information sharingin the management of the three abovementionedbusiness processes.

This evidence notwithstanding, Colfer (2007)recently suggested that conventional views on mir-roring tend to be too simplistic and general. Sev-eral empirical studies spanning a range of differentindustries (Argyres, 1999; Brusoni and Prencipe,2001, 2011; Hoetker, 2006; MacDuffie, 2006,2013; Staudenmayer, Tripsas, and Tucci, 2005;Zirpoli and Becker, 2011) have indicated the needfor a more nuanced theory of mirroring. Alongthis vein, Baldwin (2008) shed additional light onthe relationship between product modularity andorganizational architectures. Disowning any deter-minism, she maintained that “ . . . the modularstructure of the tasks network at a particular pointin time results from the interplay of firms’ strate-gies, their knowledge and the physical constraintsof specific technologies” (p. 180).

All these contributions call for a more contin-gent view of the mirroring hypothesis, underlyingthat the conditions under which it holds are asimportant, if not more important, than whetherit holds. One aspect that most empirical stud-ies do not address is the coevolution of productand industry architectures. More specifically, theyhave either marginally addressed it while aimingat other research questions, such as technologystandards and the evolution of the vertical con-tracting structure of industries (Campagnolo andCamuffo, 2010; Chesbrough and Prencipe, 2008;Fixson and Park, 2008; Garud and Kumaraswamy,1993; Gomes and Joglekar, 2008; Jacobs, Vick-ery, and Droge, 2007; Tiwana, 2008), or offeredexploratory contributions (based on qualitativeand/or anecdotal evidence), focusing on theorybuilding and the development of testable proposi-tions (Brusoni, 2005; Brusoni and Prencipe, 2001;Brusoni, Prencipe, and Pavitt, 2001; Cabigiosu,Zirpoli, and Camuffo, 2013; Takeishi, 2002).

This study aims at filling this gap. Usinga dataset of 100 component and supplier rela-tionships in the air conditioning industry, we

investigate if, and to what extent, the mirroringhypothesis is contingent on technological change.More specifically, we directly and explicitly inves-tigate how component technological change affectsthe strength and significance of the relationshipsbetween the degree of the coupling of productcomponents and of organizations (the mirroringhypothesis). Our results show that the across-firmmirroring hypothesis does not hold for techno-logically dynamic components. The mirror gets“misted up” for components characterized by hightechnological change with buyers and suppliersengaging in “thick” relationships even in the pres-ence of highly modular components. Componentmodularity reduces the need for interorganizationalcoordination only if components are technologi-cally stable.

THEORY AND HYPOTHESES

Research constructs

Before developing the hypotheses of the study,we need to define the three research constructs ofcomponent modularity, organizational modularity,and component technological change.

Component modularity is the extent to which acomponent performs a few functions and is con-nected to other components by open standard inter-faces. Ideally, a perfectly modular product is madeof components that perform one or few functions(1:1 component/function mapping) (Ulrich, 1995).When a component fully implements those fewfunctions, it should be easy to isolate its devel-opment from the other system components. Thehigher the number of functions implemented bya component, however, the higher the probabil-ity that this component is not fully functionallyisolated (i.e., it shares functions and has inter-dependencies with other components1). Further-more, perfectly modular components interact viacodified interfaces (Ulrich, 1995). If these inter-faces, i.e., visible communication protocols amongcomponents, are widely diffused within a givenindustry, these components have open standardinterfaces. However, if the protocols suit a specific

1 The number of functions implemented by each componentapproximates the number of cross-component (visible andhidden) interdependencies and can be considered an inverseproxy of the component’s functional isolability (Ulrich, 1995).

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firm’s requirements, they are closed and non-standard (Fine et al., 2005). Only open standardinterfaces allow the full separation, isolation, andrecombination of product components as modules(Fine et al., 2005; Fujimoto, 1999; Salvador, 2007;Ulrich, 1995).2

Organizational modularity is related to thecomplexity, intensity, and frequency of informa-tion sharing between two organizations (Davidand Han, 2004; Parmigiani and Rivera-Santos,2011). Following previous research (Cabigiosuand Camuffo, 2012; Camuffo, Furlan, andRettore, 2007; Furlan, Romano, and Camuffo,2006), this study captures the degree of couplingbetween organizations (organizational modularity)by analyzing the extent of the buyer–supplierinformation sharing as regards three key busi-ness processes: new product development,contract/price negotiation, and logistics. Thedegree of buyer–supplier information sharingis therefore used as a proxy for the degree ofcoupling between organizations (inverse proxy fororganizational modularity).

To define component technological change, werefer to Henderson and Clark’s (1990) typol-ogy and, more specifically, to their definitionsof incremental innovation and modular innova-tion —the focus of this study. Following Bru-soni et al.’s (2001) distinction between even anduneven changes of component technologies, we

2 Referring to Baldwin and Clark’s (2000) seminal work, Mac-Duffie (2013) distinguished between two concepts of modular-ity: modularity-as-property and modularity-as-process. “Mod-ularity is a design property of the architecture of products,( . . . ); modularization is a process that affects those designswhile also shaping firm boundaries and industry landscapes;( . . . ) modularity-as-property and modularization-as-process aredeeply intertwined; while modularization processes are ubiqui-tous and perpetual as engineers and managers seek to understandinterdependencies across the boundaries of product and organi-zational architecture, the extent to which modularity-as-propertyis achieved is subject to contingencies and must be assessedempirically.” This distinction is important for this study becauseit could be argued that high levels of component technologicalchange simply make products less modular, through an increasein the components’ hidden interdependencies. Moreover, undergeneral assumptions, intended modularization and actual modu-larization do not necessarily match with hidden interdependen-cies lying side by side with visible ones. However, our researchsetting is characterized by a specific set of conditions (industrymaturity, the absence of technological discontinuities, a stableproduct architecture, and modular or incremental technologicalchanges a la Henderson and Clark (1990) generating innovationsthat are confined to the component level), under which intendedand actual levels of modularity do not differ significantly, andengineers in the industry have been able to make visible mostof the cross-component interdependencies.

focus on incremental and modular innovations anddefine component technological change as the rateof change of the product and process technologiesunderlying a given component within an existingproduct architecture. This definition of technolog-ical change properly fits our research setting (theair conditioning industry), which is characterizedby product architecture stability and technologicalchanges confined within components’ boundaries.

Hypotheses

Component technological change andorganizational modularity (information sharing)

The intent of this study is to nurture a contingenttheory of the mirroring hypothesis by studyingthe combined effect of component modularity andtechnological change on organizational modularity(buyer–supplier information sharing). Therefore,we must first assess the relationship between com-ponent technological change and buyer–supplierinformation sharing. Indeed, even in the situa-tion of product architecture stability, componenttechnological change should affect the nature andcontent of supply transactions’ increasing uncer-tainty, information asymmetry, and/or asset speci-ficity (Williamson, 1985), and require more com-plex interfirm coordination devices (and, hence,more extensive information sharing). For example,Bensaou and Anderson (1999) found that the rateof component technological change is positivelyrelated to buyers’ idiosyncratic investment in autosupplier relations. They argued that technologicalchange leads the buyer to post idiosyncratic invest-ments as a sign of commitment that, over time,lead to collaborative supplier relations character-ized by higher information transparency.

Component technological change increases theperformance uncertainty of the sourced compo-nent (Bensaou and Anderson, 1999; Parmigiani,2007). Moreover, it makes it more difficult forthe buyer to develop stable measures of the sup-plier’s performance and to monitor the supplier’seffort to reduce costs and keep abreast of the tech-nological developments (Camuffo et al., 2007).Buyer–supplier information sharing reduces theinformation asymmetries between buyer and sup-plier, thus enhancing their ability to monitoreach other. For example, frequent informationexchanges allow the buyer to understand the sup-plier’s cost structure and detect if it is shirking

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efforts to reduce the costs of the sourced compo-nent. Furthermore, tapping into the capabilities ofthe supplier by continuously exchanging informa-tion about the product or the process technologyallows the buyer to develop component-specificknowledge that facilitates the evaluation of thesupplier’s offers.

From a contingency theory perspective, changesin component technologies increase coordina-tion costs because they increase the informa-tion required to perform a task or, alternatively,decrease the information available to perform atask, making it obsolete (Galbraith, 1973). Con-sequently, as component technological changeincreases, buyers and suppliers need to share moreinformation to achieve interorganizational coordi-nation. Further, the necessity to access externalsources of innovation and to act as system inte-grators of complex and technologically dynamiccomponents implies that buyers must keep in-house substantial product and process component-specific knowledge, even about outsourced com-ponents. A buyer’s knowledge base should bebroader than that strictly needed to manage theinternal design and production activities (Takeishi,2001; Zirpoli and Becker, 2011), and one wayto nurture this component-specific knowledge isto remain engaged in thick relationships withsuppliers. Besides, fast-moving components oftengenerate technological imbalances that call forcomponent-specific knowledge. The unevenness incomponent technological advances requires thatthe buyer has some degree of knowledge overlapwith its suppliers to “identify potential novelties infast-moving technological fields, understand theirimplications for the others, and integrate changesin existing or new product architectures” (Brusoniand Prencipe, 2001, p. 613). High levels of infor-mation sharing with suppliers are therefore instru-mental to keep in-house this component-specificknowledge base.

Finally, changes in component technologies mayalso affect the supplier relationships from the logis-tics and price/contract negotiation perspectives.Frequent changes in product component technolo-gies render inventories obsolete, and changes inprocess component technologies may disrupt thecomponent’s deliveries. Component technologicalchange usually impacts contractual agreements,calling for expensive and, at times, controversialprice renegotiations and contract revisions. All inall, more component technological change asks for

more interfirm information exchange. Thus, weposit the first hypothesis:

Hypothesis 1. Component technological changeis positively related to buyer–supplier informa-tion sharing .

Component modularity, component technologicalchange, and organizational modularity

Understanding if and to what extent the degree ofbuyer–supplier information sharing is contingenton the degrees of component modularity andtechnological change is key to gaining betterinsight into how the technological dynamics ofthe product components within a given productarchitecture shape interorganizational relations.

As observed by Lau and Yam (2005), study-ing a global consumer electronics manufacturer,if components are subject to frequent techno-logical changes, intense buyer–supplier informa-tion sharing should remain necessary regardlessof the degree of component modularity. Simi-larly, Agrawal (2009) showed that the rate ofcomponents’ obsolescence moderates the relation-ship between sourcing and modularity, since obso-lescence increases a component’s importance formaintaining a technological edge regardless ofthe product’s architecture. In the case of compo-nents characterized by high technological change,the firm would therefore either invest in in-housecapacity or develop strong supplier relationshipsto tap into the suppliers’ knowledge base.

Brusoni et al. (2001) pioneered the knowledge-based analysis of the interplay between componenttechnological change and component modularity.Their case studies revealed that when the archi-tecture of fast-changing components stabilizes,manufacturers outsource both design and produc-tion, but keep in-house component-specific knowl-edge for rapidly changing components whosedynamism generates the possibility for technologi-cal imbalances. The unevenness in the technologi-cal advances of the different fields requires “somedegree of integration at the knowledge level toidentify potential novelties in fast-moving tech-nological fields, understand their implications forthe others, and integrate changes in existing ornew product architectures” (Brusoni et al., 2001,p. 613). Thus, buyers acquire component-specificknowledge, key to maintaining the ability to actas system integrators, by developing collaborative

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relationships with suppliers. This allows buyersto absorb component-specific knowledge (Cohenand Levinthal, 1994) and keep up with technolog-ical changes. Zirpoli and Becker (2011) developedBrusoni et al.’s (2001) seminal work, arguing thatcomponent modularity does not substitute for high-powered interorganizational mechanisms as sug-gested by the mirroring hypothesis. They showedthat modularity does not solve the problem ofintegrating components’ technical performances inmotor vehicle design. Defining standardized physi-cal interfaces does not standardize the performancecontribution of a component and does not reducethe interdependencies between component andvehicle performances. This is particularly true forcomplex and technologically dynamic components(such as electronics or car occupant safety sys-tems), but also for more stable and modular com-ponents, like air conditioning systems (Cabigiosuet al., 2013). To competently make performance-based trade-offs, assemblers need to keep in-house not only system-level knowledge but alsocomponent-specific knowledge. Thus, not onlyare radical and architectural innovations likely toquestion product architecture and generate newinterdependencies, incremental and modular inno-vations may also indirectly affect the level of orga-nizational modularity, although not via changesin the product architecture. In any case, tech-nological change calls for a “cognitive overlap”between assemblers and suppliers, no matter howmodular the sourced component is. Such cogni-tive overlap can be achieved by keeping in-house(at least to some extent) the design and produc-tion of key components or, alternatively, gettingaccess to component-specific knowledge via col-laborative, interactive relationships with suppliers.Similarly, we can argue that by increasing thepotential to generate technical imbalances, compo-nent technological change shifts the emphasis ofbuyer–supplier relationships from coexploitationto coexploration (Parmigiani and Rivera-Santos,2011), entailing more information sharing, regard-less of the degree of component modularity.

Hints of a nuanced relationship between com-ponent modularity and organizational modularityin the case of intense component technologicalchange also come from the “resource-based viewmeets organizational economics” perspective (Gib-bons and Henderson, 2012; Wolter and Veloso,2008). When component technological change ishigh, the uncertainty of transactions rises, as do

information asymmetries and moral hazard poten-tial, no matter what the level of component mod-ularity is; consequently, the partners need to shareinformation (and share the necessary level of recip-rocal task and relational knowledge3) to buildclear and credible relational contracts, so that thesupplier relations keep working. In other words,component modularization does not neutralize thepositive effect of the interaction between transac-tion costs and supplier’s capabilities on informa-tion sharing in the presence of high componenttechnological change (Wolter and Veloso, 2008).

Finally, the idea that the relationship betweenproduct and organizational modularity might bemediated by other variables also stems from theconceptualization of epistemic interdependence(Puranam, Raveendran, and Knudsen, 2012: p.420). The underlying analytic separation betweentasks’ and agents’ interdependence suggeststhat (1) interdependence between agents (buyerand supplier in our case) can be modified evenwhen the interdependence between tasks isshaped by technological choices (i.e., when thetask partitioning between buyer and supplier islargely determined by the product modularizationefforts/choices of the buyer); (2) the structureof tasks (deriving from the product architecturalchoices) and the structure of organizations (thethickness of interorganizational relationships)may not resemble each other (i.e., nonmirror-ing, despite component modularization).4 Whilecomponent modularization reduces task interde-pendencies to the point where, in the case ofperfectly modular components, the supplier’stasks are encapsulated within the boundaries ofa module and no further information exchange(except for prices) is—in theory—necessary, itdoes not reduce epistemic interdependence inthe presence of technological change. Indeed,rapid component technological change is likelyto increase the difficulty for the buyer to predictthe supplier’s behaviors and therefore to increasethe need to have predictive knowledge about

3 Interestingly, there is a parallel between Gibbons and Hen-derson’s (2012) need to share task and relational knowledgeacross parties to build relational contracts and Brusoni et al.’s(2001) “cognitive overlap” that assemblers and suppliers needto develop and maintain, no matter how modular the sourcedcomponent is.4 Interestingly, a parallel exists between Puranam et al.’s (2012)distinction between task and agent interdependence and Gibbonsand Henderson’s (2012) distinction between task and relationalknowledge (and the need to share them across parties).

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each other’s actions. This predictive knowledge isformed by information processing activities, suchas periodic communication about each other’sprogress and mutual observations (Puranam et al.,2012, p. 425).

In general, several streams of research seemto suggest that when technological changes arefrequent, component modularity does not neces-sarily mitigate interorganizational interdependen-cies, even though it might reduce the thickness ofthe crossing points bridging suppliers’ and buyers’task networks (Baldwin, 2008). Even where thecrossing points are thinned by component mod-ularization, buyers and suppliers tend to remainhighly interdependent because of the uncertaintybrought about by component technological changeand therefore must exchange a fair amount of tech-nical and business knowledge and information.Hence, component modularity drives organiza-tional modularity only when technological changeis low.

Therefore, the second hypothesis is as follows:

Hypothesis 2. Component modularity is neg-atively related to buyer–supplier informationsharing only when component technologicalchange is low; component modularity does notaffect buyer–supplier information sharing whencomponent technological change is high .

A closer look at the interplay of the relativedistribution of capabilities between buyers andsuppliers and the associated transaction costs inshaping industry architectures may further clarifythe above hypothesized misting up (nonmirror-ing) effect. Wolter and Veloso (2008, p. 599) sug-gested that in mature industries with an establisheddominant design, when component technologicalchange is frequent (leading to incremental and/ormodular innovations), vertical industry contract-ing structures characterized by low organizationalmodularity (high information sharing) will be thesystem integrator’s (or buyer’s) rational choiceirrespective of the degree of modularity of thesourced components. Even if components are mod-ular, when component technological change ishigh, buyers remain interested in getting accessto incremental or modular innovations, in mon-itoring suppliers’ cost structures to reduce theirpower, and, hence, in engaging suppliers in thickrelationships (the hypothesized and tested misting-up effect).

Instead, when component technological changeis low, buyers do not foresee the opportunityto get access to innovative components. Hence,interdependencies between buyers and suppliersremain relevant only if the corresponding sourcedcomponents are integral design-wise. In this case,intense information sharing is needed to coordinatethe efforts of buyers and suppliers because everychange in one component might involve changes inothers. Since components’ design and developmentcannot be isolated and conducted separately bysuppliers, codevelopment practices are necessaryto reap the advantages of relational quasi rents(Asanuma, 1989; Dyer and Singh, 1998). Buyersand suppliers need to engage in thick relationshipsthrough which they can continuously improveproducts and processes, control opportunism, andshare risk (Helper, MacDuffie, and Sabel, 2000).Thus, the only situation in which organizationalmodularity will arise is when components aremodular and component technology change islow.

Hypothesis 3 follows:

Hypothesis 3. Components characterized byhigh modularity and low technological changerequire comparatively less buyer–supplierinformation sharing .

Figure 1 shows what happens when the mir-roring hypothesis is tested considering the effectof the contingent variable Technological change.The mirroring hypothesis de facto considers onlythe two rows in Figure 1, with the degree ofcomponent modularity positively correlated withthe degree of organizational modularity. Follow-ing the mirroring hypothesis, we would expectto observe high levels of organizational mod-ularity (i.e., low levels of information sharing)whenever component modularity is high (i.e.,in both the bottom cells of Figure 1). Instead,based on our reading of the literature and onour interpretation of previous empirical work, thisstudy hypothesizes and tests that the mirroringhypothesis gets misted up by component tech-nological change; in other words, organizationalmodularity remains low, even for highly mod-ular components, if these are characterized byhigh technological change (the bottom right ofFigure 1 corresponding to low levels of organi-zational modularity).

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Technological change

Com

pone

nt m

odul

arity

Low High

Low

Low organizationalmodularity (= HighInformationsharing)

Low organizationalmodularity (= HighInformationsharing)

High

High organizationalmodularity (= LowInformationsharing)

Low organizationalmodularity (= HighInformationsharing)

Figure 1. A map of the joint effect of technologicalchange and component modularity on organizational

modularity (buyer–supplier information sharing)

DATA AND METHODS

The air conditioning industry

The air conditioning (AC) European market isworth approximately ¤10 billion, and Italy is themain European market, with a share of approxi-mately 29%, as well as the largest European pro-ducer, with an output amounting to 70% of totalEuropean production. In addition, Italian producersare leaders in several market segments and producttypologies, such as chillers and high-precision airconditioners. These products are designed to runcontinually and provide precise control of temper-ature and humidity in environments, such as tech-nological and server rooms. Climate conditions arecontrolled by the use of microprocessor-based con-trol systems that allow users to remotely monitorthe systems (Furlan et al., 2006).

We chose to study air conditioners for threereasons. First, the AC industry is mature andtechnological improvements take place incremen-tally at the component level5 (Cabigiosu and

5 The first modern electrical air conditioner was invented in 1902(Kren, 1997), and current product technology is still grounded inthe original refrigeration cycle. In the last two decades, importanttechnological improvements have been introduced (reduction ofsize, advancements in remote control technology and energysavings, improvement of indoor air quality). However, since thetechnology, the main components, and their relationships withinthe refrigeration cycle have remained basically unchanged,the product architecture can be considered stable. Productarchitecture stability and modular/incremental technologicalchanges a la Henderson and Clark (1990) are complementary:industry maturity and product architecture stability confinetechnological changes within components (modular/incrementalinnovations) so that they do not affect the components’boundaries, and original equipment manufacturers can leverageon years of design experience without significant unsolved ornew (“hidden”) cross-component interdependencies.

Camuffo, 2012). In such a context, it is reasonableto assume that the intended and actual levels ofmodularity do not differ significantly, and that theinterdependencies among components are visibleand well known to the engineers in the indus-try. Combined with our field research methodology(objective and not perceptual measures of modu-larity), this also ensures the accuracy of our mod-ularity measurement process. Second, high preci-sion air conditioners are complex products madeof tens of components whose design principlesare located at the crossroads of several technolo-gies, such as coolant chemicals, thermodynam-ics, heat transfers, metal frames, and electronicand digital controls. The multitechnology, mul-ticomponent nature of these products allows usto study the impact on organizational modular-ity of both component modularity and componenttechnological change. Third, as illustrated in otherstudies (Cabigiosu and Camuffo, 2012; Camuffoet al., 2007; Furlan et al., 2006), the air condi-tioning industry’s vertical contracting structure ischaracterized by original equipment manufacturers(OEMs) that normally act as system integrators.Within a given product architecture (largely sim-ilar across competitors within the industry), theydesign and assemble the final product, puttingtogether parts designed and produced by exter-nal suppliers. They are not vertically integrated(purchased parts account for approximately 80%of the full manufacturing cost), focus mainly ondesign and assembly (and, naturally, on marketing,sales, etc.), and heavily rely on external suppliersfor innovation (80% of the components are eitherdesigned by the suppliers or co-developed betweenbuyers and suppliers), which takes place mostly atthe component level.

Sample and research methods

A product’s level of modularity depends on thelevel of modularity of its components (Sosa,Eppinger, and Rowles, 2004). However, most priorworks explored modularity at the product level;i.e., they tried to gauge the level of modularityof the final product and draw managerial impli-cations from it. In contrast, we focus on themicrostructure of the products and analyze thecomponents sourced from external, independentsuppliers. Therefore, our level of analysis is thesourced component and the corresponding supplierrelationship.

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This study adopts the same research design andmethods, data gathering procedures, and samplefeatures as Cabigiosu and Camuffo (2012). Theresearch was conducted over a two-year period,during which we gathered data on the productarchitectures and supply relationships of threeAC OEMs that are similar in size, product range,scope of activities, and final markets (Cabigiosuand Camuffo, 2012). We selected the top sellingair conditioners of each OEM, making sure thatthey were competing products, homogeneoustechnology-wise, and targeted at the same marketsegments. We also doublechecked that the threemodels were at a similar stage in their productlife cycle. The OEMs’ chief engineers assisted usin making these choices.

Data collection required extensive fieldwork atthe OEMs’ locations. We piloted the methodol-ogy with one of them and then proceeded withthe other two. Based on the three OEMs’ billsof materials, we ranked the product componentspurchased from suppliers according to the propor-tion of their purchasing cost to the product’s totalmanufacturing cost. For each of the three models,we considered those components whose aggregatevalue amounted to roughly 80% of the full man-ufacturing cost of the analyzed products. We tookinto account only components at the first level ofthe product architecture hierarchy, and we did notinclude components with negligible value or sim-ple parts (e.g., screws and bolts).

At the end, we converged a list of 39 compo-nents for the first company (OEM1), 31 for thesecond company (OEM2), and 30 for the thirdcompany (OEM3). Our analysis of componentmodularity was conducted by interviewing exten-sively the three OEMs’ chief engineers and, whennecessary or required, the senior engineers ortechnology specialists.

For all the sampled components, we gathered theinformation needed to measure product modularityby following a three-step procedure:

1. We prepared a list of component functionsfor a generic high-precision AC unit (this listwas discussed with the chief engineers, whocommented on and in some cases adjusted it);

2. We identified the number of functions per-formed by each component of the three ana-lyzed products;

3. We conducted a design structure matrix(DSM) analysis on the three analyzed products

(Ding-Bang, Yao-Tsung, and Chia-Hsiang,2011; Helmer, Yassine, and Meier, 2010;Pimmler and Eppinger, 1994; Sosa et al.,2004) to count and classify the number ofinterfaces/interactions for each component (weanalyzed four types of interactions: spatial,energetic, material, and informative).

We obtained three DSMs, one for each analyzedproduct, and with the total number and types ofinterfaces that each component has with the others.Each DSM was drawn with the direct involve-ment of the three chief engineers, as well as ofsome senior engineers, and required approximately30 hours to complete. After analyzing the prod-uct architectures, we moved to the analysis ofthe buyer–supplier relationships. In this researchphase, we obtained the support of the purchasingdepartments of the three OEMs.

First, for all the sampled components, we iden-tified the corresponding suppliers. After match-ing components with suppliers, we proceeded withthe analysis of the supply relationships. We inter-viewed the person most knowledgeable on eachrelationship/component pair and asked him/her tofill out a structured questionnaire derived fromprevious work on supply relationship management(Bensaou and Venkatraman, 1995; Cabigiosu andCamuffo, 2012; Furlan et al., 2006). Each inter-viewee filled in one questionnaire for each sup-plier relation–component pair. For suppliers withmultiple components, we collected a questionnaireregarding each component. The questionnaire con-tained three sections of questions/items regardingthe degree of information sharing between the sup-plier and the buyer (10 items), the rate of compo-nent technological change (3 items), and generalinformation about control variables (4 items). Weconducted 100 interviews in total—one for eachcomponent–relationship pair. On average, eachinterview, including the completion of the ques-tionnaire, was 90 minutes in length.

Research measures

Component modularity level

We use the measure introduced by Fine et al.(2005) as modified by Cabigiosu and Camuffo(2012):

CMi = ζ1

Fi + ζ2Ini

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where CMi is the modularity degree of componenti ; Fi is the number of functions the componentperforms; Ini is the number of closed interfaces ithas with other elements; ζ 1 > 0 and ζ 2 > 0 are twonormalization scalars (ζ 1 is selected to bring themodularity values to a range of [0,1]; ζ 2 weighsthe interfaces with respect to functions).

A perfect modular component performs onlyone function and has only open standard interfaces.Accordingly, we set ζ 1 = 1 and ζ 2 = 1 to bringthe modularity values to a range of [0,1], where 1stands for perfect modularity, corresponding to acomponent that implements only one function andhas only open standard interfaces.6

Buyer–supplier information sharing

We measure organizational modularity using thelevel of buyer–supplier information sharing asan inverse proxy. To measure buyer–supplierinformation sharing, we adopt the scales devel-oped by Cabigiosu and Camuffo (2012) and drawupon several studies on buyer–supplier integra-tion (Camuffo et al., 2007; Das, Narasimhan,and Talluri, 2006; Furlan et al., 2006; Vereeckeand Muylle, 2006). This approach appreciatesbuyer–supplier information sharing with regard tothree key interorganizational processes:

1. new product development comprising informa-tion sharing about (i) new product developmentsupport; (ii) component attributes and perfor-mance, and (iii) supplier’s R&D efforts;

2. contract and price negotiation comprising infor-mation sharing about (i) the component coststructure; (ii) supplier’s production capacity,and (iii) supplier’s key financials;

6 Different from Fine et al. (2005), our measure of modular-ity not only includes interfaces in the denominator, but alsospecifically counts only the number of closed interfaces as thecomplementary and opposite category of open standard inter-faces. In other words, we measure against the highest levelof modularity the number of closed interfaces. Closed inter-faces are better suited to capture the overall degree of com-ponent modularity because each closed interface is detrimentalto the degree of modularity. This approach is in line with themodularity literature emphasizing the key role of open inter-faces in modular architectures (Baldwin and Clark, 1997; Fineet al., 2005; Ulrich, 1995). We opted not to assign differentweights to the number of functions and interfaces in our modu-larity measure. However, as a robustness check, we ran all themodels with different values for scalar ζ 2 and obtained con-sistent results. These unreported regressions are available uponrequest.

3. logistics comprising information sharing about(i) inventory levels; (ii) production planning;(iii) deliveries; and (iv) demand forecasts.

The sample means of these 10 items is used toobtain an overall measure of information sharing.The reliability analysis is supportive (Cronbach’salpha is 0.81).7

The rate of component technological change

Our measure of the rate of component technolog-ical change refers to Brusoni et al. (2001) andTakeishi (2002) and encompasses both productand process technological changes. On the onehand, we measure how frequently the underly-ing technology of the component changes overtime. On the other hand, we measure how fre-quently the component production process changesover time. Both changes can, in fact, generateinterdependencies among buyers and suppliers thatneed to be managed. We also use an extra itemto measure how important suppliers’ technologi-cal innovativeness is, as a criterion to choose andevaluate the suppliers of the analyzed component.More specifically, our measure comprises threeitems adapted from previous studies (Bensaou andAnderson, 1999; Cabigiosu and Camuffo, 2012;Takeishi, 2002). The three items show good relia-bility (Cronbach’s alpha is 0.75).8

Controls

Since buyer–supplier information sharing mightdiffer across buyers and suppliers within the sameindustry for reasons related to market structure,suppliers’ capabilities, and buyers’ sourcing strat-egy, we follow previous studies (Cabigiosu andCamuffo, 2012; Camuffo et al., 2007) and includeseveral control variables—geographical proximityof the supplier, supplier’s size, supplier’s capabil-ities, demand predictability,9 presence of industry

7 Items, scales, and reliability analysis are available in thesupporting information Appendix S1.8 Items, scales, and reliability analysis are available in supportinginformation Appendix S1.9 Demand predictability is an inverse measure of volumeuncertainty defined as the unpredictability of demand thatgenerates an inability to accurately forecast and scheduleproduction (Parmigiani, 2007, p. 289). Volume uncertaintymakes it more difficult to contract with suppliers, since itincreases their production costs and leads to misunderstandingsand inventory coordination problems. We expect, and the results

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standards—and two dummies, one for each OEM(OEM1 and OEM2). The control variables are mea-sured using eight items. In the case of supplier’scapabilities, a two-item variable, we use the meanvalue of the interviewees’ responses to the tworelevant items.10

Statistical methods

To test Hypothesis 1, we apply ordinary leastsquares (OLS) regression with robust standarderrors. Buyer–supplier information sharing is thedependent variable. In the first model, the inde-pendent variable is Technological change, besidesthe five controls, and the two dummies (firm fixedeffects). We also test Hypothesis 2 with OLS. Inthis case, however, we first split the sample intotwo subsamples on the basis of the median valueof the component technological change variable.Then, we run two regressions: one on the sub-sample with low component technological changeand one on the subsample with high componenttechnological change.

To test Hypothesis 3, we follow Combs andKetchen (1999) and apply an analysis of covari-ance (ANCOVA). We do not test the interactioneffect of component modularity and technologi-cal change on buyer–supplier information sharingthrough moderated regression because the hypoth-esized interaction is an a priori ordinal interac-tion. In Hypothesis 3, one independent variable(i.e., Component modularity) affects the dependentvariable (i.e., Buyer–supplier information shar-ing) at only one level of the other independentvariable (i.e., Technological change). An a prioriordinal interaction exists when one cell is sig-nificantly different from the other three and the“unique” cell has been specified a priori (Combsand Ketchen, 1999, p. 870). In our case, whentechnological change is low and component mod-ularity is high, firms should share significantlyless information than under any other component

confirm this expectation, that information sharing reduces thenegative effects of volume uncertainty. First, information sharinghelps the parties coordinate their logistics, thus minimizing theoccurrence of such events as stock-outs or excess of inventory.Second, information sharing increases the ability of the partiesto predict future demand by pooling information about demandforecasts and production schedules. Third, information sharingis often associated with buyer’s commitment to the relationship(Bensaou and Anderson, 1999).10 Items, scales, and reliability analysis are available in support-ing information Appendix S1.

modularity/component technological change com-binations (see Figure 1). Within this setting, asimple moderated regression can mask the inter-action, because there is only one combination ofthe variables’ values (i.e., the high modularity–lowtechnological change cell in Figure 1) that hasimportant effects on the dependent variable. Theappropriate statistical technique is therefore a com-parison of the effects of the different combinationson information sharing, testing the hypothesizeddifferences (i.e., one cell vs. the other three). Weproceed by, first, classifying the components intothe four cells portrayed in Figure 1 accordingto their different levels of component modularityand technological change (the median of techno-logical change and component modularity are thethreshold levels to distinguish between low/highcomponent modularity and low/high technologicalchange). Second, we identify those componentsthat, being characterized by low technologicalchange and high component modularity, should bedesigned, produced, and supplied through interor-ganizational relations characterized by low infor-mation sharing (the bottom left cell of Figure1). Third, we separate these components from allthe others. To test the hypothesized differences,we apply an ANCOVA, to remove the varianceexplained by the control variables.

As a further test of Hypothesis 3, we runan OLS model in which information sharing isthe dependent variable and the combinations ofcomponent technological change and modularityare the independent variables. Indeed, we wishto test if components characterized by differentcombinations of technological changes and mod-ularity display significantly different degrees ofinformation sharing. Hence, in this OLS model,the dependent variable is the degree of informa-tion sharing and the independent variables arethree dummy variables corresponding to three outof the four quadrants represented in Figure 1,keeping low technological change/high compo-nent modularity as the omitted category. The firstdummy variable, LowCM_LowTC , corresponds tothe upper left quadrant of Figure 1 (below medianlevels of both Component modularity and Tech-nological change); the second dummy variable,LowCM_HighTC , corresponds to the upper rightquadrant of Figure 1 (below median levels of Com-ponent modularity and above median levels ofTechnological change). Finally, the third dummyvariable, HighCM_HighTC , corresponds to the

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Table 1. Descriptive statistics and correlations

Correlations

Variables Mean Median S.D. 1 2 3 4 5 6 7 8 9 10

Information sharing 3.23 3.47 0.87 1.00Component modularity 0.37 0.25 0.30 −0.40* 1.00Technological change 3.04 3.00 0.91 0.61* −0.09 1.00Size 3.00 3.00 0.99 0.05 −0.02 0.26* 1.00Proximity (distance) 2.61 2.00 1.52 −0.11 0.06 −0.13 0.52* 1.00Supplier’s capabilities 3.60 4.00 0.81 0.42* −0.21* 0.58* −0.06 −0.28* 1.00Demand predictability 3.37 4.00 0.94 0.32* −0.12 0.25* −0.15 −0.34* 0.16 1.00Standards 3.47 4.00 1.10 −0.05 0.06 0.07 −0.07 0.02 0.13 0.30* 1.00OEM 1 0.39 0.00 0.49 0.64* 0.015 0.52* 0.08 0.02 0.24* 0.21* 0.05 1.00OEM 2 0.31 0.00 0.46 −0.62* 0.21* 0.25* 0.04 0.09 −0.02 −0.68* 0.17*−0.54* 1.00

N = 100*p ≤ 0.1; **p ≤ 0.5; ***p ≤ 0.01

lower right quadrant of Figure 1 (above medianlevels of both Component modularity and Tech-nological Change). Hypothesis 3 is supported ifeach dummy is significantly positive and an F -testshows that they are collectively significant.

Finally, we analyze the potential endogeneity ofthe control variable Supplier’s capabilities . Sup-plier’s capabilities might be endogenous in allthree hypotheses because buyers might perceivethat the suppliers with whom they share informa-tion are more capable, or perhaps the buyers seekto share information with higher capability suppli-ers. In our empirical setting, the buyers from thethree OEMs assessed both the degree of informa-tion sharing and the degree of supplier’s capabil-ities through the questionnaire (common methodbias). Supporting information Appendix S2 sum-marizes the endogeneity tests that we performedand reports the two-stage least squares models thatconfirm the robustness of our OLS results even ifSupplier’s capabilities is endogenous in Hypothe-ses 1, 2, and 3.

FINDINGS

Table 1 reports the descriptive statistics andcorrelation matrix for all the variables.

Table 2 shows the results of the OLS analysesto test Hypothesis 1. We run a model in whichthe independent variable is Technological changeand the dependent variable is Buyer–supplierinformation sharing (IS henceforth). We rule outthe existence of multicollinearity problems by

Table 2. OLS results for Hypothesis 1 (robust standarderrors in parenthesis)

Information sharing

Intercept 3.36***

(0.60)Component modularity -0.72***

(0.20)Technological change 0.32***

(0.08)Distance −0.01

(0.03)Standard −0.07*

(0.04)Demand predictability −0.25**

(0.12)Size −0.05

(0.06)Supplier capabilities 0.17*

(0.08)OEM1 0.38***

(0.13)OEM2 −1.00***

(0.26)F 39.59R2 0.76

N = 100*p ≤ 0.1; **p ≤ 0.05; ***p ≤ 0.01

applying variance inflation factor (VIF) analysis(all values lie within the range of 1 to 2).

The coefficient for Technological change (TChenceforth) is positive and significant (β = 0.32;p = 0.000), supporting Hypothesis 1. To testHypothesis 2, we run two OLS models, split-ting our sample into two subsamples including,

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800 A. Furlan, A. Cabigiosu, and A. Camuffo

Table 3. OLS results for Hypothesis 2 (robust standarderrors in parenthesis)

Lowtechnological

change

Hightechnological

change

Intercept 3.127**

(0.984)6.307***

(0.725)Component modularity −1.006**

(0.303)−0.399(0.315)

Distance −0.023(0.058)

−0.071*(0.040)

Standard 0.017(0.074)

−0.150**

(0.054)Demand predictability −0.121

(0.178)−0.449**

(0.142)Size −0.005

(0.018)−0.097*

(0.050)Supplier capabilities 0.260*

(0.149)0.066(0.119)

OEM 1 0.650**

(0.278)0.304(0.119)

OEM 2 −0.914**

(0.427)−1.274***

(0.353)R2 0.64 0.837F 15.27 38.70

N = 100*p ≤ 0.1; **p ≤ 0.05; ***p ≤ 0.01

respectively, the components with above-medianand below-median values of technological change.Table 3 provides the results of the two OLS anal-yses. We also perform VIF analysis to rule outmulticollinearity problems. As hypothesized, in thesubsample including the components characterizedby below-median technological change, compo-nent modularity negatively affects buyer–supplierinformation sharing (regression coefficient β = -1.006; p = 0.02). Moreover, in the subsampleincluding the components characterized by above-median technological change, the effect of com-ponent modularity on buyer–supplier informationsharing disappears (regression coefficient β = -0.399; p = 0.211).

The results of the ANCOVA, summarized inTable 4, support Hypothesis 3 showing the exis-tence of a significant effect of the a prioriordinal interaction between component modu-larity and component technological change onbuyer–supplier information sharing (F = 26.52;p = 0.000).

Furthermore, the data in Figure 2 provideadditional evidence supporting Hypothesis 3 andthe mirroring hypothesis as portrayed in Figure 1.

Table 4. ANCOVA results for Hypothesis 3

DfMeansquare F P

Model 8 66.885 32.18 0.000Groupa 1 5.674 26.52 0.000Distance 1 0.150 0.70 0.403Standard 1 0.561 2.62 0.109Demand predictability 1 2.594 12.13 0.001Size 1 0.115 0.54 0.466Supplier capabilities 1 3.421 15.99 0.000OEM 1 1 4.296 20.08 0.000OEM 2 1 7.792 36.42 0.000Residual 91 0.214Total 99 0.753

N = 100a The variable Group divides the sample into two subsamples:subsample 1 includes components with above-median compo-nent modularity values and below-median technological changevalues; subsample 2 includes all other components.

More specifically, as predicted in the bottomleft cell of Figure 1, Figure 2 shows that weobserve high levels of organizational modularity(low levels of information sharing) and componentmodularity only when component modularity ishigh and technological change is low (bottomleft cell of Figure 2). The average level ofinformation sharing of the bottom left cell is2.44, with standard deviation σ = 0.849 (i.e., themirroring hypothesis as a special case), while theaverage levels of information sharing displayed inthe other cells are 3.10, with standard deviationσ = 0.746 (top left cell), 3.75, with standarddeviation σ = 0.693 (top right cell), and 3.55,with standard deviation σ = 0.610 (bottom rightcell, i.e., component technological change mistingup the mirroring hypothesis). The componentsin the bottom left cell are those that displaya level of buyer–supplier information sharingthat is, on average, 40% lower than that ofthe components included in all other cells. Posthoc comparison tests done using the Bonferroniand Scheffe methods (Savin, 1980) confirm thatthe differences between the bottom left celland all other cells are significant at p < 0.05and p < 0.01. All these results strongly supportHypothesis 3.

Finally, Table 5 shows the results of theOLS analyses to further test Hypothesis 3. Werun a model in which the independent variablesare the three dummy variables LowCM_LowTC ,

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Technological change

Com

pone

ntm

odul

arity

Low High

Low3.10(0.746)

3.75(0.693)

High2.44(0.849)

3.55

(0.610)

F = 14.16; p = 0.000

Figure 2. Average level of information sharing for eachcomponent modularity/technological change combination

(standard deviations in parentheses). N = 100

Table 5. OLS results for Hypothesis 3 (robust standarderrors in parenthesis)

Informationsharing

Intercept 2.84***

(0.76)LowCM_LowTC 0.70***

(0.20)LowCM_HighTC 0.93***

(0.21)HighCM_HighTC 0.85***

(0.29)Distance −0.03

(0.04)Standard −0.04

(0.04)Demand predictability −0.27**

(0.12)Size −0.01

(0.06)Supplier capabilities 0.25***

(0.09)OEM 1 0.48***

(0.14)OEM 2 −1.13***

(0.26)F 33.36R2 0.74

N = 100*p ≤ 0.1; **p ≤ 0.05; ***p ≤ 0.01

LowCM_HighTC , and HighCM_HighTC . We omitthe direct effects of Technological change andComponent modularity to avoid multicollinearityissues, while we include all the controls. Thedependent variable is IS .

Each dummy variable regression coefficientis significantly positive, thus providing furthersupport for Hypothesis 3. Furthermore, we performan F -test that shows that the dummies arecollectively significant, F (3,89) = 6.90; p = 0.000.

DISCUSSION

Within the mainstream modularity theory, modulesare interpreted as market-supporting institutionsthat provide technical design rules that standardizethe interfaces between different product compo-nents or stages of the production process (Sabeland Zeitlin, 2004). Therefore, firms can specializein each stage of production and take advantage ofeconomies of scale by producing the same mod-ules in high volumes for a variety of customers,and transact at arm’s length with these customers,since most of the communication and informationneeded to coordinate design and production activ-ities are already embedded in between-moduleinterfaces (Langlois, 2002).

This view, recently framed as the across-firm mirroring hypothesis (Colfer and Baldwin,2010), is supported by substantial empirical evi-dence that product modularity is associated withloosely coupled organizations that use market-based coordination mechanisms to coordinate theiractivities. Other studies, however, have foundthat product modularity may instead be associ-ated with thick, hand-in-glove interorganizationalrelationships, where intense information sharingremains necessary to achieve interfirm coordina-tion (Brusoni, 2005; Brusoni et al., 2001; Jacobset al., 2007; Salvador, Forza, and Rungtusanatham,2002).

We maintain that an excessive focus on thedirect relationship between product and organi-zational architectures has dimmed the contingentnature of the mirroring hypothesis. In particular,most empirical studies do not explicitly addressthe role of component technological change whenstudying the relationship between product andorganizational architectures, neglecting the condi-tions under which interfirm coordination mech-anisms may substitute for technical expertise inmanaging buyer–supplier relationships (Mitchelland Parmigiani, 2010). Our study investigates howcomponent modularity and the rate of componenttechnological change jointly affect the degree ofcoupling between buyers and suppliers, measuredas the extent to which buyers and suppliers sharetechnological and business information to coordi-nate their business processes.

We find that high component technologicalchange nullifies the inverse relationship betweenthe degree of the coupling of product archi-tectures (component modularity) and the degree

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802 A. Furlan, A. Cabigiosu, and A. Camuffo

of the coupling of organizational architectures(buyer–supplier information sharing). In otherwords, buyers and suppliers confronting a high rateof component technological change will resort toinformation sharing even in the presence of highlymodular components. On the other hand, modular-ity reduces the need for information sharing and,hence, for interfirm coordination, only in the pres-ence of low component technological change.

These results offer several contributions foracademicians as well as practitioners. First, thisstudy’s contribution to the debate on the organi-zational implications of modularity and its ramifi-cations for the theory of the firm lies in the factthat the rate of component technological changeaffects the extent to which buyer’s and supplier’stask networks can be encapsulated and partitioned(Baldwin, 2008) within the boundaries of mod-ules, contradicting the idea of a deterministicrelationship between the degrees of the couplingof components and of organizations. Contingentupon the degree of technological change, highlymodular components can be designed, produced,and exchanged through either relationships withscant information sharing or relationships basedon intense information sharing. Therefore, generalstatements such as “integral products would tendto be produced by integral supply chains whilemodular products would tend to be produced bymodular supply chains” (Fine et al., 2005, p. 392)or “product modularity positively influences sup-plier integration” (Jacobs et al., 2007; p. 1051) aresomewhat inaccurate.

Second, our findings lead us to question someaspects of the modular theory of the firm (Bald-win, 2008; Langlois, 2002). This theory explainsthe position of the boundaries of firms and, hence,the vertical contracting structure of industries, aslocated at the crossing points of task networks,i.e., the locations where the overall task networkis divided into more sets of subnetworks, withtransactions occurring among them. These crossingpoints may be thin, requiring low interaction andinformation exchange between the parties (arm’slength transactions), or thick, with many interde-pendencies to manage, and hence requiring sub-stantial information exchange and coordination viaformal and/or relational contracts. Baldwin (2008)asserted that “regardless of its intended purpose,modularization necessarily creates new moduleboundaries” (p. 179) with associated thin crossingpoints and low mundane transaction costs. In this

paper, we show that in technologically dynamiccontexts, characterized by higher uncertainty andsupplier’s potential opportunism, product modu-larization may not be a sufficient condition toreduce all types of transaction costs. We acknowl-edge that while modularization drives down mun-dane transaction costs a la Baldwin, other typesof transaction costs might actually increase due totechnological change, and we suggest that futurestudies must focus on disentangling the combinedeffect of modularization and other variables (likecomponent technological change) on the diversetypes of transaction costs modularization mightaffect.

Linking Baldwin’s (2008) analysis to the theo-retical distinction between task and agent interde-pendencies put forward by Puranam et al. (2012),we may assert that task interdependencies largelycorrespond to “mundane” transaction costs, andthat agent interdependencies reflect the other typesof transaction costs conceptualized by Baldwin.Consequently, product modularization is a suf-ficient condition to create thin crossing points,breaking down the overall task network and gen-erating across-firm transactions that can be effi-ciently governed with little information inter-course (market type). Our study shows that thecomponents characterized by high technologicalchange generate substantial (epistemic) interde-pendencies among agents even though crossingpoints among task subnetworks are “thin.” In thiscase, across-firm transactions remain complex, andthe corresponding across-firm coordination needscannot be fully satisfied by product modulariza-tion.11

Third, our study offers some original insightsabout the complex relationship between productmodularity and technological change. Part of themodularity literature maintains that investment and

11 The high level of information sharing that characterizessupply relationships for technologically dynamic components,despite high component modularity levels, is also consistentwith relational contract theory (Dyer and Singh, 1998). Whencomponent technology changes rapidly, buyers and suppliersmust use their detailed knowledge of their specific situationand adapt to new information as it becomes available sothat “the value of the future relationship remains sufficientlylarge that neither party wishes to renege” (Baker, Gibbons,and Murphy, 2002, p. 40). These results deemphasize therole of product modularity as a functional equivalent of ahigh-powered interfirm coordination mechanism showing howtechnology contributes to shaping vertical interfirm relationships(Mitchell and Parmigiani, 2010; Parmigiani and Mitchell,2009).

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Modularity and Technological Change 803

effort in product modularization are worthwhile incomplex settings and that modular products betterfit technologically unstable environments (Lan-glois, 2002). More specifically, Langlois (2003)asserted that “in a world of change, modular-ity is generally worth the cost” (p. 24) becausethe cost of interfirm communication and infor-mation sharing associated with nondecomposablesystems would be prohibitive. Therefore, accord-ing to this position, product modularity shouldemerge and prevail in contexts characterized byrapid technological change. However, our find-ings provide a more nuanced view of the rela-tionship between modularity and technologicalchange. Even under the specific conditions ofthis study (product architecture stability and tech-nological changes confined to within-componentmodular or incremental innovation), it appearsclear that not all the product components canbe/have been modularized (partial and imper-fect product modularity) and that interorganiza-tional relations between OEMs and suppliers canbe/have not been thinned to minimal informationsharing (partial and imperfect organizational mod-ularity), even in the case of highly modular com-ponents. Furthermore, the evidence gathered inthe aerospace (Brusoni and Prencipe, 2001, 2011),automotive (Cabigiosu et al., 2013; MacDuffie,2013; Zirpoli and Becker, 2011), and other indus-tries (Staudenmayer et al., 2005) suggests that inmore technologically unstable environments, i.e.,under conditions of product architecture insta-bility and technological change generating rad-ical or architectural innovations, modularizationshould be even more difficult and costlier thanin technologically stable environments becausetechnological instability always questions moduleboundaries.

From another standpoint, however, Langlois’s(2003) position that “in a world of change,modularity is generally worth the cost” is agree-able, because managers and engineers within orga-nizations, under conditions of bounded, thoughintentional, rationality (Simon, 1947), will relent-lessly continue to pursue modularization. Theywill continue to make decisions about the designof complex systems (e.g., products and orga-nizations), pursuing the two fundamental prop-erties of flexible complex systems—hierarchyand near-decomposability (Simon, 1962)—andthey will do that even more in a world ofchange.

Fourth, our study illustrates why modularitytheory, as located at the crossroads of orga-nizational economics, system theory applied toproduct design, and the theory of relational con-tracts applied to vertical interfirm relationshipsmay help us interpret the structure and dynamicsof interfirm relationships. Modularity theory com-plements mainstream organizational economics,which is prevalently a theory of relationships(i.e., of actors, interests, contracts, incentives,etc.), and less a theory of production (i.e., oftechnology, information, knowledge, and capabil-ities) (Gibbons, 2006). Modularity theory drawson Simon’s (1962) original intuition about thearchitecture of complexity that the fundamentalproperties of flexible complex systems (like prod-ucts and organizations) are hierarchy—the factthat some structures provide constraints on lower-level structures—and near-decomposability—thefact that patterns of interactions among the ele-ments of a system are not diffused, but will tendto be tightly clustered into nearly isolated sub-sets of interactions (Ethiraj and Levinthal, 2004;Schilling, 2000). Applying this powerful concept,it is possible to explicitly integrate technology (avariable often considered exogenous in organiza-tional economics) into the analysis (albeit, in thisstudy, only in the form of product component tech-nological change), showing how it may constrain(or contribute to shaping) interfirm relationships.From this standpoint, our study also connects themodularity literature to the classic debate aboutthe nature of the relationship between technologyand organization12 (Emery and Trist, 1965; Mon-teverde, 1995; Pugh and Hickson, 1976; Wood-ward, 1965).

12 As discussed in the hypotheses development section, froma microlevel of analysis, there are three mechanisms thatcan help to explain this relationship. The first microlevelprocess relates to the logic of vertical cross-firm knowledgepartitioning and sharing when component technologies change(Brusoni et al., 2001; Zirpoli and Becker, 2011). In thepresence of high component technological change, the buyerneeds to learn component and system-specific knowledge toaccommodate changes in one field that may have cascadeeffects on others. The second microlevel process relatesto the effect of component technological changes on theinterplay between the relative distribution of capabilities betweenbuyers and suppliers and the associated transaction costs(the “resource-based view meets organizational economics”approach). The third microlevel process refers to the increase ofepistemic interdependencies caused by component technologicalchange.

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Fifth, mainstream modularity theory tends tofocus on architectural changes and technolog-ical discontinuities (Langlois, 2002), implicitlyassuming that technological change occurringwithin the boundaries of given modules wouldnot affect the interdependencies between themodules and the corresponding interorganiza-tional relationships. Our findings show that thisis not the case. Within a given (and, in ourspecific case, stable) product architecture, thedegree of component modularity plays an impor-tant role in shaping interorganizational rela-tions (Hoetker, 2006; Hoetker, Swaminathan, andMitchell, 2007; Tiwana, 2008) only when com-ponent technology does not change. When com-ponent technological change is high, buyers andsuppliers need to coordinate through informationsharing, i.e., use the ex post detailed knowl-edge of their specific situation as it arises andreciprocally adapt their expectations and behav-iors.

LIMITATIONS AND AVENUES FORFUTURE RESEARCH

Our study suffers from some limitations that canprovide avenues for future research. First, weconducted our study under specific contingen-cies, and it has clear boundary conditions: productarchitecture stability, industry maturity, and focuson modular/incremental technological change con-fined within components. Only under such con-ditions are our cross-sectional data and pointobservations meaningful. Thus, future researchshould address the potential observable divergencebetween modularity-as-property and modularity-as-process in order to take into account the dis-tinctions between actual and intended levels ofmodularity and between visible and hidden inter-dependencies. This will require the investigationof other, more dynamic industries characterized byradical and architectural changes, the adoption of alongitudinal perspective, and innovative measuresof modularity.

Second, besides component technologicalchange, other strategic and organizational vari-ables can moderate the relationship betweencomponent modularity and information sharing.For example, other things equal, a collaboration-oriented sourcing strategy can lead the buyerto develop collaborative relationships with

suppliers even if the component is perfectlymodularized.

Third, our industry setting might have influ-enced the observed results. Several industry-specific features can affect the results of aone-industry based study. For example, the pres-ence of market power imbalances between buyersand suppliers can change the way that supplierrelations are managed. Future research should con-duct cross-industry studies to control for industry-specific factors.

Finally, our analysis does not include perfor-mance variables. Future research might analyze theperformance effects of different triplets’ compo-nent modularity-component technological change-buyer–supplier information sharing.

ACKNOWLEDGEMENTS

The authors thank Carliss Baldwin, Stefano Bru-soni, Diego Campagnolo, Sendil Ethiraj, SebastianFixson, Rob Grant, Michael Jacobides, RichardLanglois, John Paul MacDuffie, Anne Parmi-giani, Andrea Prencipe, Fabrizio Salvador, MelissaSchilling, Giuseppe Soda, Francisco Veloso, Mau-rizio Zollo, and participants at seminars at BocconiUniversity, University of Padova, Ca’ Foscari Uni-versity, the Academy of Management 2010 AnnualMeeting, and the Decision Science Institute 2012Annual Meeting for comments and suggestions atvarious stages of the research on which this paperis based. This research was in part funded byCRIOS-Bocconi.

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SUPPORTING INFORMATION

Additional supporting information may be foundin the online version of this article:

Appendix S1. Items, scales and reliability analysis.Appendix S2. Endogeneity issues.

Copyright 2013 John Wiley & Sons, Ltd. Strat. Mgmt. J., 35: 789–807 (2014)DOI: 10.1002/smj