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What’s Your Leadership IQ?
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Transcript of What’s Your Leadership IQ?
9/13/13
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© The Insights Group Ltd, 2009. All rights reserved.
© The Insights Group Ltd, 2009. All rights reserved Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian.
Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd. .
What’s Your Leadership IQ?
Beginning the Journey …
Facilitated By: Jennifer Bonine
© The Insights Group Ltd, 2009. All rights reserved.
Logistics for the day…. • Training starts at 8:30 am
• Break between 9:15 and 9:45 am
• Plan to end at 12
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© The Insights Group Ltd, 2009. All rights reserved.
Ground Rules… • Cell phones to vibrate • Open minds • Listen • Contribute to session will get more out of it
– Participation is key • Be present • This is for you…soak it in
© The Insights Group Ltd, 2009. All rights reserved.
Agenda for Session • I’ll talk • Then you’ll talk • We will all move around and do some activities • Then I’ll talk some more • You’ll talk some more • We all leave with a better understand yourselves
as leaders and how to have maximum impact as a leader leveraging strengths in your teams
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© The Insights Group Ltd, 2009. All rights reserved.
Speed Chat • Take a card • Get to as many people in the room as you
can and write their responses down on your card
• Ask your question then make sure you give your response to that person’s question
© The Insights Group Ltd, 2009. All rights reserved.
Leadership IQ • Focuses on improving personal, interpersonal and team
effectiveness • Improves sales effectiveness, leadership , and team dynamics
– Proven to increase effectiveness and reduce time to implement solutions : Software and solutions
– Sales teams – Healthcare
• Provides a simple framework and common language – Verbal and Visual
• Developed specifically for the work environment • “Next Generation” system based on the work of Carl Jung
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© The Insights Group Ltd, 2009. All rights reserved.
Sure glad the hole
isn’t at our end.
© The Insights Group Ltd, 2009. All rights reserved.
What Do You Think? Harvard Business Review 2002 What percentage of business issues are due to the lack of inter-personal communication skills not the competencies of the parties?
87%
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© The Insights Group Ltd, 2009. All rights reserved.
The Steps to Personal Effectiveness
Step 1 Explore and
discover more about yourself
Step 2 Learn how to recognize and appreciate others’
differences
Step 3 Learn how to adapt your
behaviour to interact more effectively with
others Step 4
Take action and put your learning into
practice
Page 4
© The Insights Group Ltd, 2009. All rights reserved.
“All our knowledge has its origins in perceptions.” Leonardo da Vinci
Compass Learning Guide – The Key to Personal Effectiveness – Section 1.3
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© The Insights Group Ltd, 2009. All rights reserved.
Perception
You will see the world differently
from the way other people
see it.
Page 7
© The Insights Group Ltd, 2009. All rights reserved. © The Insights Group Ltd, 2009. All rights reserved. nsights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.
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© The Insights Group Ltd, 2009. All rights reserved. INTR 4.2
Perception
Perception
News Flash: Cmabrigde Uinervtisy Rscheearch
Aoccdrnig to a rscheearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer be at the rghit pclae. The rset can be a taotl mses and you can sitll raed it wouthit porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef but the wrod as a wlohe.
The mind interprets patterns based on past experience – or on patterns it already knows
Compass Learning Guide – The Key to Personal Effectiveness – Section 1.3
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Compass Learning Guide – The Key to Personal Effectiveness – Section 1.3
Ladder of Inference
Event
Emotion
Judgement
Perception
Interpretation
Something happens!
1. I notice it (see, hear, feel, smell something)
2. I give meaning to what I noticed
Action
3. I have a feeling response to the meaning I gave my perception
4. I evaluate situations & people as good, bad, nice, mean in reaction to what I felt
© The Insights Group Ltd, 2009. All rights reserved. Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.
Page 9
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M R
I
OST
ESPECTFUL
NTERPRETATION
© The Insights Group Ltd, 2009. All rights reserved. Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.
© The Insights Group Ltd, 2009. All rights reserved.
Iceberg Model Environment
Behaviour
Capability Judgement
Skills Knowledge
Beliefs & Values
Identity & Purpose
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© The Insights Group Ltd, 2009. All rights reserved.
Interpersonal Communication According to Albert Mehrabian: • 7% Words - Literal • 38% Tone of Voice - Interpretation • 55% Context, Body Language -
Interpretation • In other words…
Communication is 7% about WHAT you say and 93% about WHO you say it to!
© The Insights Group Ltd, 2009. All rights reserved.
How many times do they bounce the 2 basketballs?
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© The Insights Group Ltd, 2009. All rights reserved.
© The Insights Group Ltd, 2009. All rights reserved Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian.
Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd. .
Leadership in Color
© The Insights Group Ltd, 2009. All rights reserved.
cheerful reflective concise challenging
caring
assertive
enthusiastic determined firm
factual well-argued reliable
accommodating objective active steady fun
sensitive
accurate tactful
driving constant
structured harmonious
strong-willed purposeful
convincing cautious calculating amenable
persuasive patient influencing diplomatic
logical sociable
outgoing courageous co-operative
forceful conventional
optimistic
mobile friendly stable consistent decisive
correct loyal calm daring analytical engaging
exact impulsive
realistic
Page 12
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© The Insights Group Ltd, 2009. All rights reserved.
cheerful reflective concise challenging
caring
assertive
enthusiastic determined firm
factual well-argued reliable
accommodating objective active steady fun
sensitive
accurate tactful
driving constant
structured harmonious
strong-willed purposeful
convincing cautious calculating amenable
persuasive patient influencing diplomatic
logical sociable
outgoing courageous co-operative
forceful conventional
optimistic
mobile friendly stable consistent decisive
correct loyal calm daring analytical engaging
exact impulsive
realistic
cheerful reflective concise challenging
caring
assertive
enthusiastic determined firm
factual well-argued reliable
accommodating objective active steady fun
sensitive
accurate tactful
driving constant
structured harmonious
strong-willed purposeful
convincing cautious calculating amenable
persuasive patient influencing diplomatic
logical sociable
outgoing courageous co-operative
forceful conventional
optimistic
mobile friendly stable consistent decisive
correct loyal calm daring analytical engaging
exact impulsive
realistic
© The Insights Group Ltd, 2009. All rights reserved.
Insights Discovery Color Energies
Competitive Demanding Determined Strong-willed Purposeful
Sociable Dynamic Demonstrative Enthusiastic Persuasive
Caring Encouraging
Sharing Patient
Relaxed
Cautious Precise
Deliberate Questioning
Formal
Aggressive Controlling Driving Overbearing Intolerant
Excitable Frantic Indiscreet Flamboyant Hasty
Docile Bland
Plodding Reliant
Stubborn
Stuffy Indecisive
Suspicious Cold
Reserved
Fiery Red Energy
Sunshine Yellow Energy
Cool Blue Energy
Earth Green Energy
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© The Insights Group Ltd, 2009. All rights reserved.
Let’s Talk Colors
Do it NOW
Do it TOGETHER
Do it HARMON-‐ IOUSLY
Do it RIGHT
© The Insights Group Ltd, 2009. All rights reserved.
Card Game exercise • Take 2 cards of each color • Read the cards • Keep the cards that you feel most
represent you as a person or how you see yourself
• Trade away the cards to others that you don’t feel represent you
• Make sure all the cards you have left are cards that you feel represent you
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© The Insights Group Ltd, 2009. All rights reserved.
Cool Blue Energy Overview
Approach to life high standards and correct
Goals understanding
Seen by others as analy3cal and distant
© The Insights Group Ltd, 2009. All rights reserved.
Earth Green Energy Overview
Approach to life Focus on stability, values
and suppor3ng others
Goals harmony
Seen by others as mild and docile
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© The Insights Group Ltd, 2009. All rights reserved.
Sunshine Yellow Energy Overview
Approach to life fun and interac3on
Goals recogni3on
Seen by others as disorganised
© The Insights Group Ltd, 2009. All rights reserved.
Fiery Red Energy Overview
Approach to life inner certainty focus on ac3on
Goals personal achievement and mee3ng challenges
Seen by others as impa3ent
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© The Insights Group Ltd, 2009. All rights reserved.
Your Color Mix
We each have all four color
energies within us; it is the
combination of the four energies that creates the
unique YOU.
© The Insights Group Ltd, 2009. All rights reserved.
With your group brainstorm
ON SELECTED COLOR THAT YOU IDENTIFY MOST WITH • What might be 1-2 effective ways to manage or motivate an individual with this color energy preference
• What might be 1-2 things that are not productive for this color energy or things that inhibit them from being successful
• Any behaviors that you feel may be misinterpreted by other colors • Each energy group will report out
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© The Insights Group Ltd, 2009. All rights reserved.
Are active and move in a positive and firm direction
Have a strong determination that influences those they interact with
Approach others in a direct and straightforward manner
Seek an outcome that is specific and tangible
Are single-minded and determined in their focus on results
Individuals with a preference for Fiery Red energy …
© The Insights Group Ltd, 2009. All rights reserved.
© The Insights Group Ltd, 2009. All rights reserved.
Individuals with a preference for Earth Green energy …
© The Insights Group Ltd, 2009. All rights reserved.
View the world through what they value and what is important to them
Seek harmony and depth in relationships
Prefer democratic approaches that respect the individual
Ensure all individual perspectives are heard and considered in making choices or decisions
Defend what they value with quiet determination and persistence
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© The Insights Group Ltd, 2009. All rights reserved.
Individuals with a preference for Cool Blue energy …
© The Insights Group Ltd, 2009. All rights reserved.
Desire to know and understand the world around them
Maintain a detached and objective standpoint
Think things through before committing to action
Like information to be accurate and complete before proceeding
Value independence and intellect
© The Insights Group Ltd, 2009. All rights reserved.
Individuals with a preference for Sunshine Yellow energy …
© The Insights Group Ltd, 2009. All rights reserved.
Radiate enthusiasm and encourage participation
Enjoy and seek the company of others
Have a desire to be involved
Like to be noticed and appreciated for their contributions
Approach others in a persuasive, engaging and inviting manner
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© The Insights Group Ltd, 2009. All rights reserved.
Recognizing Types
Every time you meet someone you
have the opportunity to
practice your skill of recognizing and adapting to their color energies. Page 34
© The Insights Group Ltd, 2009. All rights reserved.
Recognizing Types Step One... Do they “speak to think” (red/yellow) or “think then speak “(blue/green)
Formal
Quick Speak To think
Relaxed
Quiet Think to Speak
Step Two... Are they more formal (blue/red) or relaxed/informal (green/yellow)
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© The Insights Group Ltd, 2009. All rights reserved.
Preferences – Introversion and Extraversion
Quiet Observant Inward focus Depth Intimate Reserved Reflective Thoughtful Cautious
Energetic Involved Outward
focus Breadth
Quick Action
oriented Outspoken
Bold
EXTRAVERSION INTROVERSION
Compass Learning Guide – The Psychology of Self Understanding – Section 1.2
© The Insights Group Ltd, 2009. All rights reserved.
Thinking and Feeling: Jung’s Rational Functions
Formal, Impersonal, Analytical, Detached, Objective Strong-minded, Competitive, Correct, Task, Systems,
Informal, Personal, Considerate, Involved, Subjective, Caring, Accommodating, Harmonious, Relationships, Morale
Feeling Preference
Thinking Preference
Compass Learning Guide – The Psychology of Self Understanding – Section 1.3
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© The Insights Group Ltd, 2009. All rights reserved.
Think About Your Focus on Relationships and Your Focus on Task • How much energy do you put into
improving the overall quality of your relationships?
• How much energy do you put into completing tasks?
© The Insights Group Ltd, 2009. All rights reserved.
Think of one person you know well. What clues may indicate their use of the four colour energies? What colour energies do you see and not see?
Recognising Types
Mr A. Example
Loud and fast pace of speech.
Informal manner. See Sunshine Yellow
and Fiery Red. Don’t see Earth Green or Cool Blue.
P 38
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© The Insights Group Ltd, 2009. All rights reserved.
© The Insights Group Ltd, 2009. All rights reserved.
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© The Insights Group Ltd, 2009. All rights reserved.
© The Insights Group Ltd, 2009. All rights reserved.
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© The Insights Group Ltd, 2009. All rights reserved.
Subject: Japan Manufacturing Excellence Exchange Program Trip
I will be departing from Seattle International at 0830, Monday March 23, 2002 for Tokyo, Japan to participate in the said Program. I will be visiting Toyota and Panasonic over an 11-day period. Please familiarize yourself with these companies and forward your detailed questions about the processes and operations to me by March 10th so I can compile and organize them prior to my trip. A debrief will be held on April 12th at 1400 to review all aspects and learning from the trip. Sincerely, John M. Bluestein
© The Insights Group Ltd, 2009. All rights reserved.
Subject: Trip
Gang! I did it! I was picked for the Japan program. Wish you could all go with me; we'd have a great time. I'll be leaving at the end of March and be gone for 2 weeks. Wish me luck! Alex
P.S. If you want me to ask them anything while I am there, send me the stuff before I go.
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© The Insights Group Ltd, 2009. All rights reserved.
Subject: Your upcoming visit
Dear Janice I am so pleased you are coming out. It will be a great chance for us to know each other better and for me to really understand what I can do to help you in your business. I'll pick you up at the airport when you arrive (you don't want to fight our traffic and goofy one-way streets) and I've booked you into a great little inn by the water. They have great service and the view of the water and mountains is spectacular. Looking forward to seeing you.
P.S. Of course we'll have you to our house the first night to meet the family. Any favorite dishes we can cook up for you?
© The Insights Group Ltd, 2009. All rights reserved.
Subject: NEVERMIND Sent: Tuesday, Feb 7, 2001 2:27pm
Subject: SEND ME YOUR PHONE # ASAP
I NEED TO TALK TO YOU! Sent: Tuesday, Feb 7, 2001 2:25pm
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© The Insights Group Ltd, 2009. All rights reserved.
Customized Leadership Profile
© The Insights Group Ltd, 2009. All rights reserved.
Customized Profiles Strengths & Possible Weaknesses Value to the team Communication Strategies .
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© The Insights Group Ltd, 2009. All rights reserved.
With your group brainstorm
ON SELECTED COLOR THAT YOU IDENTIFY MOST WITH • What might be 2-3 Strengths of your selected color energy that you bring to this team that you want to be leveraged • Each energy group will report out
© The Insights Group Ltd, 2009. All rights reserved.
Committing to Action & Personal Reflection: • As you continue your journey, think about:
• What did I discover about myself as a leader?
• What do I appreciate about the styles of others?
• How will I adapt my behaviour to get better results?
• What is my key action?
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© The Insights Group Ltd, 2009. All rights reserved.
Insights Learning Solutions • ½ Day to 3 day workshops – off or on-site • Can be customized by team needs • Modules on Sales Effectiveness, Leadership,
Team dynamics (Teaming), Communication, Team and personal development, and Operational efficiencies for projects and teams
• Follow-up personal coaching available as an offering
© The Insights Group Ltd, 2009. All rights reserved.
Jennifer Bonine [email protected]