What's on VIVA - Nov 2011 Issue #2
-
Upload
viva-bahrain -
Category
Business
-
view
3.173 -
download
5
Transcript of What's on VIVA - Nov 2011 Issue #2
VIVA Postpaid5 great reasons to have one
VIVA Add-ons Add one, add all, add-ons
VIVA Broadband It’s the fastest, it’s the best, it’s here
Page 2 Page 4 Page 8
BlackBerry® from VIVAit’s thumb time
November 2011 - Issue 002great offers to make the most of every moment
p. 16
VIVA | 3
*Usage Policy: Once you exceed your monthly data allowance, you will keep enjoying broadband for free, but the speeds will be throttled till end of the month. For VIVA Broadband Unlimited, after 60GB usage, you will continue to enjoy unlimited usage at a throttled speeds.
VIVA Postpaid Broadband Packages
VIVA Prepaid Broadband Packages
Choose any package that suits your needs. With four different packages, which you can use on the go or at home, everyone can enjoy the fastest broadband in Bahrain.
2 | VIVA
fastestinBahrain
pay for what you use
fastestbroadbandin Bahrain
• Only pay for what you use• Best value prepaid broadband in Bahrain at the
fastest speeds• Can be used with any VIVA Broadband USB dongle
or home router• Select your startup package - 1GB free data (valid for 30 days) plus simcard at BD5 - 1GB free data (valid for 30 days) plus simcard plus 7.2Mbps USB dongle at BD15
Denomination BD 3 BD 5 BD 10 BD 15 BD 25
Threshold 1 GB 2 GB 5 GB 8 GB 15 GB
Validity 30 days 30 days 30 days 60 days 60 days
Package Monthly Fee Usage
Broadband Unlimited BD 30 / month Unlimited*
Broadband 20 BD 20 / month 20GB*
Broadband 10 BD 10 / month 7GB*
Broadband 5 BD 5 / month 3GB*
VIVA Broadband
VIVA BroadbandPackages
VIVA Broadband DevicesBenefit from attractive deals on the latest and fastest devices. Please contact the customer care representatives at VIVA shops for more details on the device price per package.
new
42Mbps Dongle
28Mbps Home Router
21Mbps USB Wi-Fi Router
7.2Mbps Dongle
Features:• Supports speeds
up to 42Mbps • Dual carrier• Fastest in
Bahrain• Plug & Play
Features:• Supports speeds up to 21Mbps • Available in 2 designs• Plug & Play
Features:• Supports speeds up to 28Mbps • Fastest home router in Bahrain
• Supports 4 LAN• Ethernet ports and built in Wi-Fi
Features:• Supports speeds
up to 21Mbps • Pocket Wi-Fi• Can connect up to 5 users• Plug & Play• Durable battery
Features:• Supports speed
up to 7.2Mbps • Fast, cost
effective and reliable
21Mbps Dongle
VIVA Postpaid
VIVA Postpaid Plans
Lowest Ratessave and stay connected
Exclusive Deals on the latest handsets
Notes:• Any unused amount from your monthly subscription will not be carried forward to the following month. • Unused amounts will not be reused in case of change or termination of packages.* This rate applies upon consumption of the free bundled data.
With VIVA you can enjoy accessing data while roaming with our partner networks. Mentioned below are the GPRS rates, so you can keep a tab of your usage.
Country Operator GPRS rate in BHD per 1 MB
Egypt Etisalat 6.876
Egypt Mobinil 6.876
Egypt Vodafone 3.000
India Aircel 4.895
India Airtel 4.895
India BSNL 2.700
India Idea 4.895
India Loop Mobile 5.493
India Reliance 6.591
India TATA 5.400
India Uninor 5.042
India Vodafone 5.400
Thailand AIS 7.925
Thailand TAC 7.925
Thailand True Move 7.138
GPRS prices while roaming
Country Operator GPRS rate in BHD per 1 MB
Malaysia Celcom 5.723
Malaysia DiGi 5.493
Malaysia Maxis 0.247
Malaysia U-Mobile 5.441
KSA Mobily 7.104
KSA STC 0.200
KSA Zain 7.104
UK Cable & Wireless 3.512
UK 3 1.402
UK Orange 2.453
UK O2 6.845
UK T-Mobile 2.059
UK Jersey Telecom 3.552
UK Vodafone 7.009
1 Free monthly creditspend it the way you like
top 5 reasons to get postpaid
2 One Flat Rate simple and low flat rates
3 Add-ons that fit around your needs
4
5
Package Details Postpaid 10 Postpaid 20
SIM Price FREE FREE
Monthly Subscription Fee BD 10 BD 20
Free Monthly Credit BD 10 BD 20
Local Voice Minute Rate 20 fils 10 fils
International Voice Minute Rate please refer to viva.com.bh
Free Bundled Data 100 MB 200 MB
Mobile Data Rate (pay as you go)* 3 fils / 200KB 3 fils / 200KB
Local SMS Rate 20 fils 20 fils
International SMS Rate 25 fils 25 fils
Video Call Minute Rate 40 fils 40 fils
MMS Rates50 fils (0 - 100KB)
125 fils (100 - 400KB)50 fils (0 - 100KB)
125 fils (100 - 400KB)
VIVA | 5 4 | VIVA
use it anyway you want
VIVA Prepaid
Recharge other VIVA Prepaid numbers VIVA Credit Transfer
VIVA Postpaid and VIVA Prepaid subscribers can
also recharge other VIVA Prepaid numbers using the
following methods:
• SMS: Send VT <OtherNumber> <VoucherPIN>
to 100.
Example: VT 33xxxxxx 12345678901234
• VIVA Self Care portal
• Calling 100 and following the instructions
With VIVA Credit Transfer, any VIVA Prepaid
customer can transfer credit to another
VIVA Prepaid line.
To transfer credit from your line to another VIVA line,
you can use one of the following methods:
• Enter a USSD command:
*121*amount* receiver_number#
• Send a SMS to 121 with the following content:
T <amount> <receiver_number>
• Access SIM ToolKit menu and follow the
instructions for “credit transfer”
prepaid data add-onsstarting from only 500 fils
Select “prepaid data” add-on and access high-speeds Internet on the move, on your smartphone or tablet. Choose from 3 convenient packages starting from just 500 fils / week.
To activate, SMS your selected package to 88825 (e.g. 0.5 to 88825)
For more information, please refer to page 8
what’s new
VIVA | 7 6 | VIVA
talkmore,savemoreVIVA Prepaid Tariff
SIM Card BD 2
Initial Credit BD 1
Local Voice Calls 33 fils / min
SMS Local 25 fils / sms
SMS International 30 fils / sms
International Calls please refer to viva.com.bh
Recharge Card BD 0.5 BD 1 BD 3 BD 5 BD 10 BD 15 BD 25
Recharge Value (BD) 0.5 1 3 5 11.5 17.5 31
Validity (Days) 1 5 25 40 90 180 365
Cumulative Validity - With VIVA Prepaid, you can enjoy 2 years validity when you recharge for BD 25 twice.
Recharge Cards
With extra talk-time, flat rates, better recharge options and superior service, you get the best value for money. Get started for only BD 2 and immediately receive BD 1 of talk-time.
VIVA Add-ons
‘‘3 for free’’If you have a specific set of friends or family members who you call every day, then the ‘‘3 for free’’ add-on will fit your lifestyle perfectly. The ‘‘3 for free’’ add-on allows you to enjoy free calls to 3 VIVA numbers of your choice, all day, every day.
To activate ‘‘3 for free’’ add-on:• SMS ON to 88823• Dial *88823# send
Subscription fee:VIVA Postpaid: BD 3 per monthVIVA Prepaid: 750 fils per week (deducted automatically every week)
‘‘unlimited SMS’’The ‘‘unlimited SMS’’ add-on is a great choice for those who prefer sending SMS than calling. It gives you the benefit of sending unlimited SMS to any VIVA number, at any time.
To activate ‘‘unlimited SMS’’ add-on:• SMS ON to 88821• Dial *88821# send
Subscription fee:VIVA Postpaid: BD 2 per monthVIVA Prepaid: 500 fils per week (deducted automatically every week)
‘‘unlimited data’’Add “unlimited data” to your VIVA Postpaid and access high-speeds Internet on the move, any time, anywhere.
To activate “unlimited data” add-on:• By SMS: Send 10 to 88825• By Dialling: Dial *88825*10# and press Send
Subscription fee: VIVA Postpaid: BD 5 per month until 30th November 2011 as a special promotion.
Calling International‘‘favourite country’’
‘‘favourite country’’ gives you great savings if you frequently make international calls. You can save up to 90% on calls to the country of your choice for just 500 fils per month.
The list of countries currently includes India, Pakistan, Bangladesh, Philippines and KSA. You can add one or more countries to your list.
To activate the ‘‘favourite country’’ add-on:
Discounted International Calling Rates
Favourite Country Calling Rate
CountryVIVA Postpaid
fils/minVIVA Prepaid
fils/min
Peak Off-Peak Peak Off-Peak
Bangladesh 280 280 32 32
Egypt 240 190 70 70
India 230 230 25 25
Iran 220 220 59 59
Jordan 240 190 71 71
Kuwait 180 140 56 56
Lebanon 240 190 90 90
Morocco 240 190 120 120
Oman 180 140 100 100
Pakistan 230 230 66 66
CountryVIVA Postpaid
fils/minVIVA Prepaid
fils/min
Peak Off-Peak Peak Off-Peak
Philippines 280 280 67 67
Qatar 180 140 111 111
Saudi Arabia 180 140 100 100
Sri Lanka 340 340 71 71
Syria 240 190 90 90
Thailand 270 220 50 50
UAE 180 140 100 100
United Kingdom 220 160 90 90
USA/Canada 220 160 38 38
Yemen 240 190 77 77
Favourite Country Rate / MinuteIndia 16 filsBangladesh 20 filsPhilippines 56 filsPakistan 29 fils
KSA (STC mobile & fixed telephony) As per your package’s local minute rate.
Favourite Country Rate / MinuteKSA (Zain & Mobily) 96 filsLebanon 65 filsEgypt 41 filsUK 65 filsUS & Canada 30 fils
For VIVA Postpaid customers, monthly charges will be added to your monthly bill. For VIVA Prepaid customers, the charge will be deducted automatically from your balance every 30 days, starting from the day of subscription.
Favourite Country By SMS By Dialling
To activate India SMS ON91 to 88824 dial *88824*91# send
To activate Bangladesh SMS ON880 to 88824 dial *88824*880# send
To activate Philippines SMS ON63 to 88824 dial *88824*63# send
To activate Pakistan SMS ON92 to 88824 dial *88824*92# send
To activate KSA (STC) SMS ON966 to 88824 dial *88824*966# send
To activate Lebanon SMS ON961 to 88824 dial *88824*961# send
To activate Egypt SMS ON20 to 88824 dial *88824*20# send
To activate UK SMS ON44 to 88824 dial *88824*44# send
To activate US &Canada SMS ON1 to 88824 dial *88824*1# send
‘‘prepaid data’’Access high-speed Internet on the move, on your smartphone or tablet. Choose from 3 convenient packages starting from just 500 fils.
Packages Weekly Subscription
Data Included Validity
0.5 BD 0.5 100 MB 7 days
1 BD 1 300 MB 7 days
2 BD 2 750 MB 7 days
If the data included is consumed before the end of the week, ‘pay as you use’ rate applies. (2 fils per 100 KB)
To activate, SMS your selected package to 88825 (e.g. 0.5 to 88825)
per month/country
500 fils/week
BD3/month
BD5/month
BD2/month
VIVA | 9 8 | VIVA
VIVA Value Added Services empower you with useful, state-of-the-art services to help you get more out of life, by helping you get more out of your phone.
VIVA | 11 10 | VIVA
VIVA Value-AddedServices
To activate: Visit wap.viva.com.bh from your VIVA mobile (using WAP browser or WAP APN).
VIVA TV
Enjoy entertainment on the go with 20 live channels across various categories such as sports, movies, fashion, news and entertainment on your mobile for just BD 1 per week
To activate: Send ON to 184 to receive activation link
Cost: BD 1 per week
Messaging Services
Put some bling to your ring! Set dynamic Arabic, English, Bengali, Bollywood and International music, rather than the typical ‘ring-ring’ sound.
To activate: Call 122 for free to set your RBT
Cost: Monthly - 500 fils per tone
Enhance your virtual world and socialize your network! Stay in contact through Facebook, chatting accounts, emails, private messages, pokes and more, as well as accessing all the latest information through news and sharing your views of the world via stories and pictures.
To activate: Send a message with keyword ON to 149
Cost: Only 500 fils/10 days
Ring Back Tone
Shabik
Service How to subscribe (via SMS) Charges
News
BBC Breaking NewsArabic - Send 1 to 88078English - Send 2 to 88078
250 fils/week
Al Jazeera NewsArabic - Send 1 to 88164English - Send 2 to 88164
250 fils/week
Al Jazeera SportsArabic - Send 1 to 88165English - Send 2 to 88165
250 fils/week
Zajil Services
Arabic Local News - Send 1 to 88055 20 fils/SMS received
English Local News - Send 2 to 88055 20 fils/SMS received
Arabic Business News - Send 3 to 88055 20 fils/SMS received
Arabic Sport News - Send 4 to 88055 20 fils/SMS received
Arabic Parliament News - Send 5 to 88055 20 fils/SMS received
Arabic Event News - Send 6 to 88055 20 fils/SMS received
Arabic Islamic News - Send 7 to 88055 20 fils/SMS received
Arabic Wfyat News - Send 8 to 88055 20 fils/SMS received
Sports
Sada Al-Malaeb (MBC) football newsSMS alerts - Send ON to 88851MMS alerts - Send ON to 88852
250 fils/week
Formula 1 Send FORMULA 1 to 88801 20 fils/SMS received
EPL Team News
Manchester United: Send MU to 88088
500 fils/weekArsenal: Send AR to 88178
Chelsea: Send CH to 88178
Liverpool: Send LP to 88178
Entertainment & Poetry
Malayalam Jokes SMS 5 to 88176 350 fils/week
Celebrity newsSMS alerts - Send ON to 88847 MMS alerts - Send ON to 88850
250 fils/week
Celerity Men al Qalb (MBC) Send ON to 88831 250 fils/week
Women & Family
Parents and Children Send 2 to 88168 250 fils/week
Saha Wa Rashaqa, Health & Fitness (MBC) Send ON to 88853 250 fils/week
Altofah Al Aakhdar, Green Apple (MBC) Send ON to 88841 350 fils/week
Sayedati
SMS alerts - Sayidaty Health - Send 1 to 88225 250 fils/week
SMS alerts - Sayidaty Beauty - Send 2 to 88225 250 fils/week
SMS alerts - Sayidaty News - Send 6 to 88225 250 fils/week
SMS alerts - Sayidaty Home - Send 7 to 88225 250 fils/week
MMS alerts - Sayidaty MMS - Send 9 to 88225 350 fils/week
Today’s Dish Send ON to 88849 250 fils/week
Missed Call Notification (Plus)
Miss nothing by accessing information on missed calls while your mobile is switched off or outside of the coverage area. Missed Call Notification Plus ensures you are notified even if you are busy or you have your calls diverted.
To activate: Call *180#
Cost: 800 fils per month
Visit viva.com.bh for information about these services.
Everyone’s welcome to the best network in Bahrain. Now you can keep your existing number and switch to VIVA.
Whether your current number is prepaid or postpaid, you are free to choose a prepaid or postpaid service with VIVA.
Once your number is ported, you can avail of the attractive offers on the latest handsets from VIVA.
Switching to VIVA is easy:
Visit us
Bring your current SIM card and your ID or passport to any VIVA store.
ID
The ID document should be the one you used to register with your current operator.
Activation
• It could take up to 3 days to port your number as your request will be sent to the current operator for validation.
• Accordingly, your new VIVA SIM card will be activated within 3 working days from the time of application. In some cases it may become active in just a few hours.
• If your request is rejected, we will contact you to solve the issues, so that we can make a new attempt to port your number to VIVA.
Important notes:
1. Your number: Your number must be registered in your name and the ID document presented must match the records of your current provider (CPR, passport number).
E-bill
Paying your bill Switch over to VIVA in 3 easy stepsMobile Number Portability
2. Bills & credit:• Postpaid: If your current subscription is postpaid, then
you must not owe any overdue amount to your current operator. (If you still haven’t paid the latest bill and it’s not yet due, then you can still port). After you port your number to VIVA, you may still have one or two bills from your previous operator. You must pay these bills in time to avoid termination of your account with VIVA.
• Prepaid: If your current subscription is prepaid, please note that any balance left on your current subscription will be lost, therefore we encourage you to use your credit before porting.
3. Mobile Phones: Please bear in mind that your current mobile phone may be locked to only work with SIM cards from your current provider. In that case, you may need to either unlock your phone, or get a new phone.
Port-in fees:
One small fee for a range of benefits.
1. Port-in fees:• Postpaid: The fee is BD 4, to be paid with the first bill.• Prepaid: The fee is BD 4 for porting and BD 2 for the SIM
card. If you wish to port in as a prepaid customer, BD (4+2) needs to be paid at the VIVA store.
2. Your current provider is not allowed to charge you anything for the service of porting out your number.
3. You can still port your number, even if you are bound by a contract with your current service provider. However, if your contract stipulates any fees for early contract termination or any other issues, then you will have to pay these fees after you have ported your number to us.
General Porting Rules:
1. Prepaid subscribers porting out cannot carry over any credit balance to another network.
2. A ported number cannot be transferred to another customer account under the new network operator.
3. Once a ported number is terminated, the number goes back to the operator that owns the number range.
VIVA | 13 12 | VIVA
Your e-BillAt VIVA, we believe life should be simple. That’s why we’ve introduced the electronic bill, so you can check your VIVA bill anywhere you like, whenever you like, online. View your bill as soon as it’s available, and access previous bills with ease. You can even pay your bill online with a debit or credit card.
Start taking advantage of e-billing now. Starting January 1st, 2012, we will no longer be sending paper bills in the mail and the transition to e-billing will be complete. Customers who still require detailed paper bills will be able to obtain them at our retail outlets for a nominal charge .Taking care of your bill never looked so easy. Go paperless.
We accept:
You can now pay your invoice through various channels at your convenience.
how to pay your bill
visit any of our outletsgo to viva.com.bh call us on 124 pay at any VIVA self-service machine
pay early,get discounted 5%
Settle your bill at the VIVA Self Care portal on viva.com.bh before the 28th of each month, and enjoy a discount of 5% on the billed amount.
To enjoy this reward please settle your bill via the VIVA Self Care portal on viva.com.bh.
For more information please call 124.
For more information, please visit TRA’s Number Portability website: www.ilovemynumber.bh
Proud Sponsors of Manchester UnitedVIVA, Bahrain’s leading integrated telecom operator and Manchester United, the most successful Premier League Club have signed a sponsorship agreement uniting the two brands in marketing campaigns and promotional activities in Bahrain.
VIVA is also committed towards supporting local talents in Bahrain by tapping into Manchester United’s wealth of experience and bringing the fans closer to Old Trafford.
Subscribe and win a trip to Old Trafford. True fans will never miss a moment with the Manchester United SMS Service.
To subscribe SMS MU to 88088. Costs only 500 fils/week.
• Subscribe and get live text commentary, instant scores, reminders, match updates and all the news direct to your mobile.
• Automatically enter a raffle to win one of 40 all-expenses paid trips for two to see your heroes play live at Old Trafford.
VIVA | 15 14 | VIVA14 | VIVA
Manchester United
get closer to Manchester United
VIVA | 17 16 | VIVA
BlackBerry® Bold™ 9900
Enjoy a powerful experience with the BlackBerry® Bold™ 9900 from VIVA, the slimmest BlackBerry® ever with superior browsing.
Device features:• Elegant, light and flexible• Touchscreen and qwerty keyboard• BlackBerry® OS7 BD 99Monthly Unlimited BlackBerry® Service
Free
Monthly Instalment BD 20
Upfront Payment BD 99
VIVA | 17
VIVA BlackBerry®
BlackBerry® BoldTM 9780
BD 185
BlackBerry® TorchTM 9860
BD 199VIVA gives you the most out of your BlackBerry®. Prepare your thumbs to get used to VIVA BlackBerry® and enjoy a wide range of services when you select the package that best suits your need.
VIVA BlackBerry® Unlimited
Experience true BlackBerry® with access to unlimited BlackBerry® services.
VIVA Social for BlackBerry®
Get access to BBM, BB Mail, App World, Social Networks (Facebook, Twitter, etc) and browsing.
VIVA App-Store for BlackBerry®
Enjoy the VIVA App-Store for BlackBerry®, which gives you access to lots of applications, themes, games and much more.
To download VIVA App-Store for BlackBerry® send an SMS to 88228.
Plan Fee DialVIVA Postpaid BD 8/month *105*8#VIVA Prepaid BD 2.5/week *105*25#
Plan Fee DialVIVA Postpaid BD 3/month *105*5#VIVA Prepaid BD 1/week *105*2#
BlackBerry® TorchTM 9810
BD 235
VIVA | 19 18 | VIVA
HTC ChaChaOne touch to Facebook
HTC Wildfire SExpress yourself
Features:• 3.2-inch touch screen • With 320 x 480 resolution• Snap, tag and share• 5 MP camera with auto focus & LED flash
HTC Sensation XEA multimedia superphone in the palm of your hand
Features:• Widescreen qHD display• 1080p HD video recording• DLNA for wirelessly streaming media to your TV or computer• 1.2Ghz dual core• SRS virtual surround sound for wired headphone
Features:• Full qwerty keyboard• 2.6-inch touch screen• Dedicated Facebook share button• 5 MP camera with auto focus & LED flash
Samsung Galaxy S IIget it for BD 99
Choose from an exciting range of handsets to match your style and need,
Including devices available exclusively for VIVA customers.
iPhone 4® from VIVAwith free data & free credit
Special iPhone Postpaid packages, designed to suit your needs.• Free data & free credit • Full warranty • VIVA managed iPhone service centre
Upfront Payment Monthly Instalment Free Monthly Data
BD 99 BD 15 2 GB
* Terms and conditions apply
Package features:*
iPhone 20 iPhone 30iPhone 4 - 16 GB BD 49 FreeiPhone 4 - 32 GB BD 99 BD 49
BD99
FREE
Package Details iPhone 20 iPhone 30
SIM Price free freeMonthly Subscription Fee BD 20 BD 30Free monthly credit BD 5 BD 10Local voice minute rate 20 fils 20 filsInternational voice minute rate please refer to viva.com.bhFree bundled data 2 GB UnlimitedLocal SMS rate 20 fils 20 filsInternational SMS rate 25 fils 25 filsVideo call minute rate 40 fils 40 filsMMS rates 50 fils (0 - 100KB)
125 fils (100 - 400KB)50 fils (0 - 100KB)
125 fils (100 - 400KB)
Initial payment
The Samsung Galaxy S II gives you next generation technology now. All for just BD 99.
Package features*:• 2GB free monthly data
Available on monthly installments of BD 15 only.
Samsung Galaxy S II features:• Android OS, v2.3 (Gingerbread)• Dual Core processor• 8MP auto focus camera• Access to Marketplace
Subscribe today. Offer valid while stocks last.*Available on a 12-month contract
VIVA Handsets BD206
BD134
BD268
20 | VIVA
email us at [email protected]
speak to our Customer Care representative on 124
visit our website viva.com.bh
You can also:
Outlets Locations Timings
Al Jazeera Supermarket Zinj 9am to 9pm, Every day
Al Murjan Complex Juffair 9am to 9pm, Every day
Bahrain City Centre Seef District 10am to 10pm, Every day
Bahrain Mall Sanabis 10am to 10pm, Every day
GOSI Mall Exhibition Road 8am to 8pm, Sat - Thu
Isa Town Mall Isa Town 8am to 8pm, Sat - Thu
Jawad Dome Mall Budaiya 9am to 9pm, Every day
Lulu Mall East Riffa 9am to 9pm, Every day
Oasis Centre Muharraq 10am to 10pm, Every day
Ramli Mall Aali 10am to 10pm, Every day
Seef Mall Seef District 10am to 10pm, Every day
The Centre Mall Sanad 9am to 9pm, Every day
University of Bahrain Sakhir 8am to 4pm, Sun - Thu
VIVA Stores, only a moment away