What's Next (2009) UBA 60 Edition

84
? WHATʼS NEXT IN MARKETING 2009 AND ADVERTISING ©2009 Paul Isakson EXTENDED UBA60 EDITION
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An updated / extended version of the "What's Next In Marketing And Advertising (2009)" presentation I gave in Boston a couple months back.This one was given in Brussels, Belgium at the Union of Belgian Advertisers 60 Anniversary Congress.

Transcript of What's Next (2009) UBA 60 Edition

Page 1: What's Next (2009) UBA 60 Edition

?WHATʼSNEXT INMARKETING

2009ANDADVERTISING

©2009 Paul Isakson

EXTENDED

UBA60

EDITION

Page 2: What's Next (2009) UBA 60 Edition

An Updated Updated Look At The Future Of Marketing And AdvertisingPaul IsaksonHead of Strategyspace150

©2009 Paul Isakson

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What we’ll cover:Where we are todayThe future of marketing is...A few thoughts for getting thereThe Next 60 Years

©2009 Paul Isakson

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Where we are today

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"Your clients are in trouble. They are looking to you to save them. The ad inventory that has been sold for the last 50 years no longer works, and marketers have started to figure that out."

John Stratton CMOVerizon Wireless

THINGS (STILL) AREN’T WORKING LIKE THEY

USED TO

©2009 Paul Isakson

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"Your clients are in trouble. They are looking to you to save them. The ad inventory that has been sold for the last 50 years no longer works, and marketers have started to figure that out."

John Stratton CMOVerizon Wireless

©2009 Paul Isakson

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Investors and marketers are irrationally overvaluing brands

©2009 Paul Isakson

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WARC // http://www.warc.com/News/TopNews.asp?ID=25440©2009 Paul Isakson

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brandtags.net©2009 Paul Isakson

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brandtags.net

cheappisswater©2009 Paul Isakson

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brandtags.net

grosscrap

©2009 Paul Isakson

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brandtags.net

wateryredneckyuckweak©2009 Paul Isakson

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brandtags.net

swillfunnywhitetrashshittasteless©2009 Paul Isakson

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©2009 Paul Isakson

PEOPLE’S BEHAVIORS ARE CHANGING

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THE WAY PEOPLE SHOP HAS EVOLVED

Flickr // prettywar-stl©2009 Paul Isakson

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“A revolution doesn't happen when a society adopts new tools. It happens when society adopts new behaviours...”

Clay ShirkyAuthor, Consultant, Professor at NYUUs Now (Film)

Flickr // Rain Rabbit©2009 Paul Isakson

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“A revolution doesn't happen when a society adopts new tools. It happens when society adopts new behaviours...”

Clay ShirkyAuthor, Consultant, Professor at NYUUs Now (Film)

Flickr // Rain Rabbit

A REVOLUTION IS IN PROCESS

©2009 Paul Isakson

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IT’S TIME FOR MARKETERS TO ADOPT NEW BEHAVIORS

Flickr // Andrew Huff©2009 Paul Isakson

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THE FUTURE OF MARKETING IS NOT ABOUT DOING AND

SAYING THINGS TO PEOPLE

Flickr // Arnisto.com©2009 Paul Isakson

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THE FUTURE OF MARKETING IS ABOUT DOING THINGS WITH AND FOR PEOPLE

©2009 Paul Isakson

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What does that mean?

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THE FUTURE OF MARKETING IS COLLABORATIVE

©2009 Paul Isakson

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THE FUTURE OF MARKETING IS GENEROUS

©2009 Paul Isakson

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Toms Shoes©2009 Paul Isakson

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THE FUTURE OF MARKETING IS EXPERIMENTAL

©2009 Paul Isakson

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Best Buy / Twelpforce©2009 Paul Isakson

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THE FUTURE OF MARKETING IS HELPFUL

©2009 Paul Isakson

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Hasbro / Monopoly©2009 Paul Isakson

THE FUTURE OF MARKETING IS IMAGINATIVE

©2009 Paul Isakson

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THE FUTURE OF MARKETING IS IMMEDIATE

©2009 Paul Isakson

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Mini iPhone App©2009 Paul Isakson

THE FUTURE OF MARKETING IS SUPPORTIVE

©2009 Paul Isakson

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Mini iPhone App©2009 Paul Isakson

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THE FUTURE OF MARKETING IS PLAYFUL

©2009 Paul Isakson

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THE FUTURE OF MARKETING IS CUSTOMIZABLE

©2009 Paul Isakson

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BK.com©2009 Paul Isakson

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Layar©2009 Paul Isakson

THE FUTURE OF MARKETING IS INFORMATIVE

©2009 Paul Isakson

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Layar©2009 Paul Isakson

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THE FUTURE OF MARKETING IS HONEST

©2009 Paul Isakson

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http://www.guardian.co.uk/technology/blog/2009/jul/24/amazon-drm©2009 Paul Isakson

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THE FUTURE OF MARKETING IS REDEEMING

©2009 Paul Isakson

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http://www.nytimes.com/2009/09/05/technology/companies/05amazon.html©2009 Paul Isakson

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THE FUTURE OF MARKETING IS ADAPTABLE

©2009 Paul Isakson

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©2009 Paul Isakson

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THE FUTURE OF MARKETING IS WELL-INFORMED

©2009 Paul Isakson

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NOKIA©2009 Paul Isakson

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THE FUTURE OF MARKETING IS PARTICIPATORY

©2009 Paul Isakson

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ROKU’s Reward / HP©2009 Paul Isakson

THE FUTURE OF MARKETING IS ADVENTUROUS

©2009 Paul Isakson

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How can we get there?

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THE PRODUCT IS THE MARKETING

©2009 Paul Isakson

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COMMIT TO SOMETHING BIGGER THAN YOURSELF

Flickr // milena mihaylova©2009 Paul Isakson

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Flickr // Patricil

START (TRULY) LISTENING

©2009 Paul Isakson

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Listen for rich insights related to your brand about what people really

want and need.

Flickr // EssG©2009 Paul Isakson

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LISTEN FOR OPPORTUNITIES TO MAKE YOUR _______ BETTER.

©2009 Paul Isakson

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“Our focus should be not on emerging technologies but on emerging cultural practices.”

Henry JenkinsAuthor, Professor at MITConfessions of an Aca-FanEight Traits of the New Media Landscape

©2009 Paul Isakson

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Flickr // paulisakson

THE BEST WAY TO GET PEOPLE TO DO STUFF WITH YOU IS TO FIRST JOIN THEM IN WHAT THEY ARE ALREADY DOING.

©2009 Paul Isakson

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IF YOU THINK THE WORLD IS AN AUDIENCE

THINK THE OPPOSITE.

©2009 Paul Isakson

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DO THINGS WORTH TALKING ABOUT.

Flickr // moriza©2009 Paul Isakson

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"Your brand is no stronger than your reputation — and will increasingly depend on what comes up when you are Googled."

Allan JenkinsGlobal Communications Consultant

©2009 Paul Isakson

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IT’S NOT WHAT YOU SAY THAT MATTERS, IT’S WHAT YOU DO.

©2009 Paul Isakson

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The Next 60 Years...

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“The future of advertising lies in making less advertising...

Digital is a mindset not a channel. It's about doing stuff not saying stuff...

Great brands today have a cultural mission not just a commercial proposition.”

Gareth KayDirector of Digital StrategyGoodby, Silverstein & Partners

©2009 Paul Isakson

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“Advertising will become about the customer rather than the client and/or the agency. Or it will die.”

John DoddsMarketing/Business ConsultantU.K. & U.S.

©2009 Paul Isakson

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“It'll be the same as today but with 60 years more talk.

Adland needs to understand the future is not a pre-determined destination, but something you have to make happen and spouting off without consistently doing anything isn't going to make things happen except further undermine the value adland can make on business and - to a certain extent - society.”

Rob CampbellPartner / Creative Planning DirectorCynic (Hong Kong)

©2009 Paul Isakson

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“The future of advertising and marketing is entirely dependent on the future of business.

As businesses evolve to serve customers, marketing and what we call advertising will become more and more meshed in the customer experience.

But it will be business strategy that will define how the new forms of marketing and customer service work in the world...”

Rohn Jay MillerStrategic DirectorIconNicholson

©2009 Paul Isakson

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“The best way to predict 60 years into the future of advertising is to look 120+ years into the past.

In that case, I think advertising will be the exact same as it is today.

Look at the advertising from the 1870s, 1880s, 1890s. It is - in obvious ways - the same as it is today. We are still using the same tactics (celebrity endorsements, problem-solution, money-back guarantees, values-based messaging, 'status through product' pitches, the personal sell, slice of life, call to actions, the evocation of 'social sorting' cues, etc.). After ~140 years, the faces and products in the ads are different, but the tactics and messages are still the same.”

Leland MaschmeyerDirector of StrategyCOLLINS

©2009 Paul Isakson

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“It’s easy to imagine that not only are we in the middle of an evolution but essentially in a perpetual evolution as many of the structural barriers to building brands or barriers to entry to market broadly have dissolved. There will not be a single new model, but many, diverse, and disparate models.”

Brett MacFarlaneAccount Director / Integrated Brand StrategistDDB Canada

©2009 Paul Isakson

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“Will you survive the digital tsunami?”

John WinsorVP/ Executive Director of Strategy & Product InnovationCrispin Porter + Bogusky

©2009 Paul Isakson

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©2009 Paul Isakson POSTER by ROLAND REINER TIANGCO

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Thank You

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Paul IsaksonHead of Strategyspace150

blog / paulisakson.comtwitter / @paulisaksonemail / [email protected]

Page 84: What's Next (2009) UBA 60 Edition

?WHATʼSNEXT INMARKETING

2009ANDADVERTISING

©2009 Paul Isakson

EXTENDED

UBA60

EDITION