What’s New in BMC ProactiveNet 9.5?. Key Focus Areas Ease of use Manage configuration of...
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Transcript of What’s New in BMC ProactiveNet 9.5?. Key Focus Areas Ease of use Manage configuration of...
What’s New in BMC ProactiveNet 9.5?
Key Focus Areas
Ease of use• Manage configuration of monitoring with policies• Manage and use BPPM / PATROL as a single solution• Reduce the number of User Interfaces required to manage and use BPPM
Data integrity• Ensure integrity between PATROL Agents and BPPM servers• Timely delivery of performance metrics from PATROL to BPPM• Improved integration between BPPM and Remedy Service Desk
Cost of ownership• Reduce the number of Oracle licenses required to leverage BPPM• Reduce the effort and time required to configure monitoring agents• Reduce IT resources required to run BPPM (Servers, memory, CPU)
Evolution of BPPM Data/Event Collection Architecture
PATROLAgent
PATROLAgent
rtServer rtServer
PATROLConsole Server
(Secondary)
BMC Impact Integration
(Secondary)
BMC Impact Integration
(Primary) BMC Event Manager
(Cluster)
PATROL Events
PATROL Events
PATROL Events
PATROL Events
BEM Events
BEM Events
Befo
re BMC Event Manager
(Cluster)
BEM Events
PATROLConsole Server
(Primary)
PATROL Agent 9.0 will still be backward compatible with BiiP3/BiiP7
9.0
Required Components (2): Agent, Event ManagerBPPM PATROL
AgentData
Events
IntegrationService
BPPM Server
Built-in Cell Library
Remote Cell
Filtered Events
• Greatly simplified architecture• Events and metrics over same port• Guaranteed event/data delivery
9.5
PATROLAgent
Data and Events
IntegrationService (Optional)
BPPM ServerBuilt-in Cell
Filtered Data and Events
Single Port
Required Components (5): Agent, rtServer, Console Server, Impact Integration, Event Manager
BPPM Server – Central Admin
PATROL Agent2
Manage Configuration Agent and Monitoring with Policies
Deploy Agents + KMs
Centralized, Automated, Repeatable• Active on-going communication• Continuous policy compliance• Auto synch, no configuration drifts
Agent “phones” home
Host, OS, IP, Domain, Tag, Integration Service
Integration Service
Agent + KMs are configured based on Policy
4
• Define a package• Deploy silent install
packages
• Define a policy• Map agent to a policy• Configure agent + KMs
• Agent thresholds• Agent Blackouts• Agent Filtering• Global Thresholds• Staging Policy
Administrators - Manage agent blackouts- Set agent poll times - Set agent thresholds
• Operators– Graph agent based performance
data– Execute commands on agent– Annotated data points
PATROL Central Console Functions are Now in BPPM
New Agent Query Wizard
Graph data residing on the agent Wizard for Agent Threshold
Self-Monitoring with Notifications
Events/Data
KM XCan’t collect data
PATROLAgent
XI
• Agent Start/Stop• Agent Blackout• Data loss from the
buffer
• Meta Data issues in legacy KMs• Integration Server lost connection with
remote/local cell• Meta Data issues in legacy KMs• Integration Server lost connection with
remote/local cell• Patrol Agent sending KM definitions in
incorrect format
• Rejects connection from an incompatible agent
• PATROL Agent connection issues
• Incompatible Patrol Agent attempts to connect to IS
Agent Controller
XI
• Connection lost between Integration Service and BPPM Server
• Connection lost between Central Server and Child Server(s)
BPPMServer
Child BPPMServers
XI
IntegrationService
XI
Integration Service and PATROL Agent issues
Cell is down
Child server is down
Eliminated Data Gaps and Latency Overall Implication
• No data/event loss– Automatic resynchronizing of missing
metrics and events• Data integrity between PATROL Agents and
BPPM Servers– No polling– Real-time data/events delivery
• Fast and reliable failover of agents between integration servers
• Complicated processes and terminology are now eliminated
• Autosync• Adapter• Manual Adapter• Automatic Adapter• Auto workflow
BPPM Server
Stateless Integration Server
Stateless Integration Server
PATROLAgents
• Events• Metrics• Requests• Instances
Automatic Event-To-Device
Mapping without
complex rule writing
Device-Centric Dashboard
View
Event to Monitor Mapping Improves Root Cause Granularity
BPPM 9.0 BPPM 9.5
PATROL Agent Events are auto-mapped to the related monitors:• Without sending all data to BPPM
servers, user can have visibility of the issue at an instance level
• If Monitor is associated with the CI in Service model then the model will light up, event for non-Computer System CIs
Events
Devices
Events
DevicesMonitors
Service Model
SystemsNetwork
Application
Real Time BPPM Deployment At a Glance
Default View (Number of cells, devices, monitors, attributes, adapters, and BMC PATROL Agents)Event SummaryService Model DetailsSizing RecommendationsThreshold SummaryPATROL integration- Instance count of
each KM for each agent
- Integration Service- Consolidated instance
count of each KM
Deployment Load Metrics - example
Reduce Oracle Licenses Required to Run BPPM
Reporting BPPM Reporting BPPM Reporting BPPM
Reporting BPPM
A multi BPPM server environment with 3 leaf and 1 central server would require at least 8 Oracle instances.
Prior to BPPM 9.5
Reporting
BPPM
A multi BPPM server environment with 3 leaf and 1 central server would require as few as 2 Oracle instances.
Starting with BPPM 9.5
• Central Monitoring Administration– Host Based Policies – Scheduled Maintenance
Policies– Extended RESTful API
• Additional Platform Support for BPPM Server , Integration Services
• Firewall Friendly Configuration– Shared path for Event and
Metric network traffic• Internationalization
– Localized for simplified Chinese
Additional Features of BPPM 9.5