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Q&A
What your metadata says about youFrom MITs Csar Hidalgo, a new window on what your e-mailhabits reveal
By Abraham Riesman | JUNE 30, 2013
BARRY CHIN/GLOBE STAFF
Csar Hidalgo (left) with Daniel Smilkov and Deepak Jagdish at the MIT Media Lab.
AS RECENTLY AS a few weeks ago, metadata was an obscure term known mainly to techies
and academics. Broadly defined, metadata is data about other data. For the phone company,
it might be the time and length of your calls, but not the conversation itself; in the context of
e-mail, it means information such as the sender and recipients of a messagebasically,
everything except what the message actually says.
Ideas
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Then came the revelation that the National Security Agency has been collecting metadata
about millions of Americans phone calls. Suddenly metadata exploded as a public issue. Is it
a harmless way for the government to track dangerous patterns or a tightening net around
our lives?
For Csar Hidalgo, this national conversation about metadata couldnt come too soon. A
professor of media arts and sciences at the MIT Media Lab, Hidalgo has been obsessed with
communications metadata for years. To him, metadata isnt merely a technical issue, or a
political one, but an emotional onea cloud of knowledge about your behavior that, once you
confront it, can literally change your life.
To make metadata more visceral, he and a group of graduate students are launching a new
online project to help people visualize their own metadata, or at least one small corner of it.
The program, called Immersion, asks users for their Gmail address and password; it then
scans every e-mail in their accounts and scrapes the metadata to create a portrait of their
personal network. With the circles and lines of a network diagram, it highlights the 100people with whom youve communicated most, and shows how closely theyre connected to
you and how thickly interconnected with one another in your mailbox. Unlike Google, or the
NSA, the project also offers an instant deletion option: Remove your name, and it erases your
metadata.
CONTINUE READING BELOW
The project has already been running in beta form
in the Media Lab lobby, and about 500 people
have run their networks. Some people have one
key person in their inbox, creating a huge circle
like the star in a solar system; some people have
what Hidalgo calls the George Costanza two distinct clusters of contacts that rarely
interact (Worlds are colliding! George is getting upset!); and so on. The images are abstract,
but once you get a handle on what they mean, its eye-opening to see the topography of your
personal web.
The project goes public June 30. Users can sign up at immersion.media.mit.edu. Hidalgo
spoke with Ideas from the Media Lab.
IDEAS: Should we really see emotional meaning in metadata?
HIDALGO: All of this data is about people. Data basically doesnt make sense without
humans. Its a very human construct, and, in the past, most of our data was not about people.
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'Immersion' project
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and their properties.
But more and more, recently, all of this metadata is collected, originally for operational
purposes. Whether its e-mail data or financial-transaction data, it all involves people. But,
more than that, it involves interactions between people. And thats why I think metadata has
this emotional component: because ultimately, those interactions are the ones that we
associate emotions with.
IDEAS: When you first saw your own e-mail metadata mapped out, what did you feel?
HIDALGO: When you see it all together, it is, in a way, an out-of-body experience. Youre
seeing all of your network and youre seeing yourself out of it and youre seeing it from afar
and youre seeing it in one picture.
You start realizing that, eventually, you are not interacting with peopleyoure interacting
with webs of people. Because all the people youve interacted with, theyre actually connected
in tens or maybe hundreds of indirect paths between them. They exist in your absence. So
that out-of-body experience, Ive found that it was very powerful.
IDEAS: How do you feel about the way metadata is being discussed since the NSA
revelations?
HIDALGO: Its like the world is catching up to what a fringe group of academics was aware
of in 2004 and 2005. Nobody liked [thinking about metadata], and nobody cared about us,
and they all thought that working with mobile phone records or e-mails was sort of a curiosityor a stupidity. And weve come to a world where, now, its completely the opposite.
Everybodys chasing that. So, for me, I think its healthy that these kinds of [news stories]
come out, because it helps everybody start having conversations that are rich, that are
important.
IDEAS: Are there ethical or political lessons about metadata that Immersion teaches?
HIDALGO: What I believe is, if youre going to make platforms that deal with personal data,
you have to develop ways of doing this in such a way that you can be transparent with the
user about the data you have, about how youre handling it, and about how the user can
withdraw the data from your system. And I think we dont have that [in society], because
what happens is, all of these things are buried in these user agreements that are longer than
the Constitution....Hopefully, [with our deletion policy], we can lead by example, by showing
that, when its possible to build these platforms, it may be something that people appreciate.
Its a very simple feature on the platform, but it makes a very strong moral point about the
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2013 THE NEW YORK TIMES COMPANY
IDEAS: How can seeing your own communications metadata change your life?
HIDALGO: If you see a movie where generals are planning a war, they have a little map and
little toy soldiers, and thats how they move around. They dont have a view of how soldiers
see things on the ground. They have this view that is more of a birds-eye view, a view from
afar. The platforms that we have now, like Facebook and Twitter, provide us a streambut
that stream is not a map. Its like looking out the car window, but its not like looking at the
GPS.
From that perspective, I think [metadata visualization] allows us to think a little bit more
about who you connect to and why. Are we having healthy relationships? Are there parts of
our networks that maybe wed like to grow more? Are there parts of the network that wed like
to connect with other parts of the network that we have not yet done so?
I do not believe that just connecting more is better. Thats overly simplistic, and I dont think
anybody truly believes that. Eventually, its not about having more connections but about
having the right connections.
IDEAS: Would the world be a better place if everyone had access to all of their own
communications metadata?
HIDALGO: I do think that it might be a world that we want to give a shot. Id want to
explore the opportunity.
To participate in the Media Labs Immersion project, visit immersion.media.mit.edu.
Abraham Riesman is a writer and documentary filmmaker in New York City. You can see
his work at abrahamriesman.com.
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