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W H A T E S G F R A M E W O R K U S E R S A R E S A Y I N G 1
What your ESG rating really means
Your guide to understanding ESG scores
A note from the author
A brief history of ESG ratings
The ESG ratings landscape at a glance
Do ESG ratings really matter?
How to improve your ESG ratings
The future of ESG ratings
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I N T H I S G U I D E
A N O T E F R O M T H E A U T H O R 2
A note from the author
Any effort to mitigate the impacts of climate change and related crises is going to involve
sustainable finance. That means investors, fund managers, boards of directors, and other
stakeholders in global financial markets must put the planet and people above profits, and
start prioritising investments that make sense for a sustainable future.
While that might seem like a pipe dream, the truth is we’re off to a shockingly good start.
A 2019 study from KPMG found that the global value of sustainable investments being
professionally managed was estimated at $30 trillion — that’s a 34% increase in just
two years.
Is that enough? Not even close. In the same report, KPMG found that to limit global warming
to 1.5 degrees by 2030, an investment of $90 trillion is needed.1
Still, it can’t be argued that the trend lines are at least pointed in the right direction. No
matter where you look, ESG (environmental, social, and governance) topics are becoming
more important to investors.
Deloitte research has found that globally, the percentage of both retail and institutional
investors that apply ESG principles to at least a quarter of their portfolios jumped from 48%
in 2017 to 75% in 2019.2
The impact of this shift is tangible. According to Morningstar, one-third of overall assets
under management in the U.S. is now subject to some type of sustainable investment
strategy, and sustainable fund flows accounted for nearly a quarter of overall cash flows into
U.S. funds in 2020.³
A N O T E F R O M T H E A U T H O R 3
This continued interest in and adoption of ESG principles by investors shows a clear demand
for sustainable business practices — and, subsequently, methods for understanding and
analysing the sustainability of a given business.
ESG ratings attempt to meet this demand by letting investors quickly and easily assess the
ESG performance of a business using a standardised letter grade or numerical scoring system.
That’s great in theory, but as it stands now, ESG ratings still have a long way to go. There’s a
need for higher-quality data, more transparency, and a more universal ratings system.
Because ESG ratings are primarily a product for investors, the companies that provide these
ratings don’t offer much education for the companies being rated. Still, it’s important for
business leaders to understand ESG ratings and how they should be integrated into a larger
ESG strategy.
We put together this guide to help fill this gap. Hopefully, it helps you understand what ESG
ratings are, how they’re used, and whether you should really worry about your scores.
All the best,
D A N I E L B O T T E R I L L
CEO, Rio ESG
A B R I E F H I S T O R Y O F E S G R A T I N G S 4
A brief history of ESG ratings
ESG ratings aim to measure an entity’s exposure to environmental, social, and governance
risks, as well as how effectively they manage those risks.
They are most commonly applied to publicly traded businesses, though some providers also
rate countries/governments and funds.
Ratings are typically calculated via a weighted set of criteria, with weighting typically set at the
industry/sector level. So for example, a rating for an oil company will be calculated differently
than a rating for a financial services firm.
ESG ratings have been around in some form since the late 2000s, but the landscape has
been in a near-constant state of rapid change due to mergers, acquisitions, and new market
entrants.
In addition, the ESG ratings market is not neatly defined. Providers typically also offer other
kinds of ESG data, including benchmarks, indices, and rankings, and these data types can
serve similar purposes for investors.
A B R I E F H I S T O R Y O F E S G R A T I N G S 5
Ratings, indices, and benchmarks, oh my.
ESG rating A scored or graded evaluation of a company
based on an assessment of its performance
on ESG issues.
ESG index A group of stocks tracked by ESG performance,
used to research investments and create ETFs
and other investment products.
ESG benchmark
An assessment of an organisation’s ESG
performance as compared to its peers and/
or competitors, usually accompanied by
recommendations for improving performance.
ESG ranking A list of companies ordered or grouped
based on relative ESG performance
according to specified ESG metrics.
ESG framework
Standards used to guide the reporting and
disclosure of ESG metrics by an organisation.
Frameworks are created and maintained by
various nonprofits, NGOs, and industry groups.
A B R I E F H I S T O R Y O F E S G R A T I N G S 6
Worldwide, there are more than 600 ESG ratings and rankings, according to SustainAbility.4
These rankings vary widely in coverage (the entities in their ratings database), outputs, and
methodologies.
Not all of the 600+ ratings are equally important. Over time, six ratings providers have emerged
as market leaders:
· Morgan Stanley Capital International (MSCI)
· Sustainalytics
· Refinitiv
· S&P Global Ratings
· FTSE Russell
· Institutional Shareholder Services (ISS)
Even among these top six providers, there is significant variation in where they get their data
and how they calculate ratings.
Data collection methodologies in this group include questionnaires, human analysis,
AI-based processing of sustainability reports, and compilations of publicly available
information. The methods for processing data to generate ESG ratings also vary widely,
and are usually opaque.
While some ratings providers have proprietary data sources, most rely heavily on the ESG
metrics that are self-reported by businesses in CSR or sustainability reports. And although
this reporting is becoming more common — 90% of the S&P 500 reported on sustainability in
20195 — there is very little accountability and verification in this field.
As a result, ESG ratings — as they exist today — aren’t exactly hard science.
For this reason, business leaders are often surprised when they encounter their own ratings,
which might seem unfairly low or otherwise inaccurate.
7T H E E S G R A T I N G S L A N D S C A P E A T A G L A N C E
The ESG ratings landscape at a glanceIt’s important to keep in mind that the ESG ratings landscape tends to shift rapidly due to
consolidation, changes in scope or methodology, and even legislation.
As of this writing, there are six big players in ESG ratings, as well as a group of secondary
providers that have value for certain niches or that threaten to disrupt the big six. You’ll find an
overview of each of these providers below.
8T H E E S G R A T I N G S L A N D S C A P E A T A G L A N C E
MSCI has been one of the major
drivers of consolidation in the
ESG ratings space, acquiring
several competing data providers
since its entry on the scene. In
addition to businesses, MSCI
also rates countries and financial
products like securities, loans,
mutual funds, and ETFs.
V I S I T W E B S I T E →
Methods: Analysis of publicly available
reporting, plus proprietary ESG data
Coverage: 8,700+ companies
Clientele: 1,400+ clients, including 46 of
the top 50 global asset managers
Key issue coverage: 35 key issues, 6-10
identified per industry (materiality is
determined at industry level)
Scoring: Leader (AAA, AA), Average (A,
BBB, BB), Laggard (B, CCC). Calculations
are made via a weighted average of each
score level that’s then adjusted relative
to peers.
Morgan Stanley Capital International (MSCI)
Image source: MSCI
9T H E E S G R A T I N G S L A N D S C A P E A T A G L A N C E
Sustainalytics started as an
independent ratings provider, but
since 2020, it is wholly owned
by Morningstar. In addition to
comprehensive ESG ratings for
businesses, it also offers carbon-
specific, governance-specific, and
country ratings. Sustainalytics
makes many of its ratings
available via a simple search on
its website.
V I S I T W E B S I T E →
Methods: Automated analysis of
ESG reports using natural language
processing
Coverage: 12,000+ companies
Key issue coverage: 20 ESG issues, up to
10 issues per company
Scoring: Negligible (0-9.99), Low (10-
19.99), Medium (20-29.99), High (30-
39.99), Severe (40-100)
Sustainalytics
Image source: Sustainalytics
1 0T H E E S G R A T I N G S L A N D S C A P E A T A G L A N C E
Refinitiv is now a subsidiary
of the London Stock Exchange
Group (LSEG), after being sold
by previous owners Blackstone
and Thomson Reuters. Its ESG
Scores are just one part of
a much broader suite of risk
analytics solutions. Since the
LSEG acquisition, Refinitiv is now
a sister company of FTSE Russell.
It’s unclear whether the two
companies’ ratings solutions will
be combined in the future.
V I S I T W E B S I T E →
Methods: Combination of human and
algorithmic data collection and analysis
Coverage: 10,000+ companies
Clientele: 40,000+ customers globally
Key issue coverage: 10 ESG topics
Scoring: A-/A/A+ (Excellent), B-/B/B+
(Good), C-/C/C+ (Satisfactory), D-/D/D+
(Poor). Weighted category score sums (for
the 10 ESG topics) go into Pillar scores.
Deductions are made based on ESG
controversies for a final combined ESG
score.
Refinitiv
Image source: Refinitiv
1 1T H E E S G R A T I N G S L A N D S C A P E A T A G L A N C E
Credit ratings giant S&P also
offers ESG Evaluation services.
In 2020, it acquired the SAM
ESG Ratings and Benchmarking
business from RobecoSAM,
whose Corporate Sustainability
Assessment is also used as
the basis for the Dow Jones
Sustainability Index (DJSI).
V I S I T W E B S I T E →
Methods: Web-based questionnaire in
addition to analysis of publicly available
ESG reporting
Coverage: 7,300+ companies
Key issue coverage: 58 ESG issues,
23 criteria identified per company on
average
Scoring: 1 to 100, where 100 is best.
Sub-level scores (such as Media &
Stakeholder Analysis or Criterion) are
progressively weighted and summed until
an aggregate score is reached.
S&P Global Ratings
Image source: S&P Global via Twitter
1 2T H E E S G R A T I N G S L A N D S C A P E A T A G L A N C E
FTSE Russell is a subsidiary
of the London Stock Exchange
Group (LSEG), and is primarily
known for its stock market
indices. It maintains its own
ratings solution, but is also a
sister company of Refinitiv as of
2021. It’s unclear whether the two
companies’ ratings solutions will
be combined in the future.
V I S I T W E B S I T E →
Methods: Human analysis of publicly
available ESG reporting, plus contact
with rated companies
Coverage: ~4,700 companies
Key issue coverage: 14 themes (10-35
indicators per theme on average), 125
indicators per company on average
Scoring: 1 (company is in the bottom 1%)
to 100 (company is in the top 1%). Each
theme is given an exposure figure and a
score; the weighted average of the theme
scores is the Pillar score. A weighted
average is applied to the Pillar scores to
determine a final rating.
FTSE Russell
Image source: FTSE Russell
1 3T H E E S G R A T I N G S L A N D S C A P E A T A G L A N C E
ISS is the world’s largest proxy
advisory firm. It entered the ESG
ratings space after acquiring
Oekom Research AG in 2018.
V I S I T W E B S I T E →
Methods: Human analysis of publicly
available ESG reporting, plus contact with
the company and stakeholder interviews
Coverage: 9,600+ companies
Clientele: 180+ clients worldwide
Key issue coverage: 13 ESG topics,
800 indicators with approximately 100
indicators used per company
Scoring: A-/A/A+ (Excellent), B/B/B+
(Good), C-/C/C+ (Medium), D-/D/D+ (Poor).
Prime status is given to companies with a
rating above the sector-specific threshold.
Institutional Shareholder Services (ISS)
Image source: ISS ESG
1 4T H E E S G R A T I N G S L A N D S C A P E A T A G L A N C E
SenseFolio: Tracks and assesses 30,000+ companies’ ESG involvement
via natural language processing and machine learning algorithms. Scoring
is aligned to SenseFolio’s own framework or to GRI, SASB, or the U.N.
SDGs.
Vigeo Eiris: Evaluates organisations’ integration of ESG factors into its
strategies, operations, and management. Moody’s acquired a majority
stake in the company in 2019.
Ecovadis: Evaluates how well a company has integrated the principles of
sustainability/CSR into business and management systems and focuses
on sustainable procurement/the sustainable practices of a company’s
supply chain.
Bloomberg: Offers “ES scores” designed to measure the environmental
and social performance of a company (launched in 2020 starting with
the oil and gas sector) as well as governance scores focused on board
composition.
Arabesque: Uses a quantitative data tool that analyses sustainability
performance using self-learning models. Scoring is based on the four
core principles of the U.N. Global Compact. Temperature scores are given
based on alignment with 1.5 degrees scenario.
Additional notable smaller/emerging ratings providers include Clarity AI,
Owl Analytics, Truvalue Labs, and Akadia.
Secondary ESG ratings providers
1 5D O E S G R A T I N G S R E A L L Y M A T T E R 1 5
Do ESG ratings really matter?
ESG performance is undoubtedly important to investors — not to mention, to customers,
regulators, employees, and other stakeholders — but ESG ratings are not synonymous with
ESG performance.
It’s worthwhile for an organisation to ask itself just how much time, energy, and resources it’s
willing to invest into earning a high ESG rating.
Make no mistake: Investors are using ESG ratings. In a SustainAbility global survey of 500
investors from 17 firms, 95% said they use ESG ratings, and 65% said they use them on a
weekly basis. Many investors also noted that they use more than one ratings source.4
But most investors are also aware of the shortcomings of ESG ratings data, so not all will use
ESG ratings as a definitive source of truth.
Because of the wide variety of ratings methodologies and the varying quality of data sources,
different ratings can be widely divergent from one another. A 2019 MIT Sloan report found that
the correlation among independent agencies’ ESG ratings was on average 0.61; by comparison,
credit ratings from Moody’s and Standard & Poor’s were correlated at 0.99.6
In fact, in the SustainAbility survey, most respondents described using ESG ratings more for
the underlying data and not the scores — the ratings are merely a starting point for many
investors, who reported doing their own research, and even compiling their own scores based
on data from the ratings providers.4
D O E S G R A T I N G S R E A L L Y M A T T E R 1 6
“ We believe the value in ESG scores are the underlying data and not the final
scores. As soon as various metrics get weighted and aggregated to achieve
a single score, valuable detail gets lost and can even hide a bad result
that might be important to a certain investor. We find much more value
in comparing the underlying metrics making up the score and how each
company compared to its peers. That’s where real improvements can be
made.
S A N N E G R O U P
Karlien De Bruin, Global Head of ESG
Another reason why ESG ratings are not yet a perfect solution for investors is that they’re not
available for all companies. Most big ratings providers cover most large-cap companies, but
small- and mid-cap companies are either not rated at all, or, because they’re less likely to be
engaged in comprehensive ESG reporting, rated inaccurately.
The bottom line: One bad ESG rating probably won’t ruin a company, especially if the low rating
is due to a lack of data or misinterpretation of actual ESG performance.
However, as ratings adoption continues to increase and ratings methodologies improve, ESG
scores are likely to become more important, so it’s worth keeping on top of them.
H O W T O I M P R O V E Y O U R E S G R A T I N G S 1 7
How to improve your ESG ratings
Given the information we’ve covered so far, a company that’s actively pursuing ESG goals and
working toward sustainability might conclude it doesn’t need to worry about ESG ratings until
it receives a bad score.
However, existing processes for engaging with providers to fix a mistaken score are often
cumbersome and difficult. For this reason, it’s much better to take a proactive approach to
achieving good scores. That means understanding what kinds of data providers are looking
for, disclosing that data, and making it available where providers are looking.
The first step is to use a widely adopted ESG framework for reporting. We recommend the WEF
Stakeholder Capitalism Metrics, but there are many frameworks to choose from.
Disclosures should be publicly available, clearly labeled, and easily accessed from your
website. Remember, most ratings providers are relying on this kind of data, whether it’s
accessed by a human being or scraped by an AI. Plus, most investors are doing their own
research to confirm the findings of the ratings providers, and this is the first place they’ll look.
It’s also critically important to understand which ESG metrics are material to your
organisation. All ESG ratings providers are attempting to weigh ESG risk by materiality — how
important an issue is to the business’s stakeholders and future success. By aligning your ESG
initiatives to a good materiality assessment, you’ll almost certainly end up aligning with
ESG ratings in the long run.
To summarise, the best way to get a good ESG score is to earnestly comply with the spirit of
ESG: simply be more sustainable and more transparent.
For more information, read our guide to choosing an ESG framework.
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“ We use our ESG data analysis and ratings to strategically align ourselves
for the future to ensure that ESG is at the forefront of our business choices,
the selection of our supply-chain and also that of our customers. One of our
unique selling points is our effective engagement with customers to share
ESG analysis for their wastes to provide them with the data to make effective
business decisions and inform their sustainability disclosure.
We have been able to identify areas where we are very strong through our
ESG experience and the ratings applied to our disclosure, for example our
approach to health and safety, compliance, and management of risk; and
it has also generated ideas on where we can improve. We have been able
to incorporate this feedback into our internal and external processes to
improve disclosure even further including embedding it into our annual CSR
report which allows our stakeholders to understand our performance and
sustainability intentions for the future.
We look forward to implementing further plans and targets that are
underpinned by the underlying data that contributes to ESG ratings to expand
our portfolio of ESG disclosure to provide assurance to our key stakeholders
including our customers, supply-chain and our investors, to minimise risk and
maximise growth potential.
Augean Plc
Gary Bower, Director of Corporate Stewardship
H O W T O I M P R O V E Y O U R E S G R A T I N G S
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However, if ESG ratings are really important to your business, you might decide to take a more
targeted approach. Here’s a step-by-step guide to improving ratings:
STEP 1
STEP 2
Figure out which ratings providers are covering your business.
While most ratings providers will cover the world’s largest publicly traded
companies, coverage gets sparser as you decrease in market cap. Private
companies may not be rated at all, or by only one or two providers.
Finding out if you’re covered can be tricky; different providers have different
methods for sharing ESG scores, and some may provide your score only if you
contact them. Only a handful have free searchable databases.
Of the ratings providers that cover your business, determine common ground
for material topics.
Not all ratings providers account for all ESG topics, and the topics they do cover
are weighted differently based on materiality, usually at the industry/sector level.
What this means is that improving performance (and, subsequently, transparency
and reporting) in one area could have a much larger impact on your ratings than a
similar improvement in another area.
By cross-referencing ratings providers’ assessment methodologies, you can
determine which topics are weighted most heavily by the greatest number
of raters (and learn how they calculate performance in these areas). But be
prepared to do some digging, because this information is not always easy to find.
H O W T O I M P R O V E Y O U R E S G R A T I N G S
2 0
Common topics assessed by ESG ratings providers
Environmental
· Carbon emissions
· Biodiversity
· Water impact/risk
· Supply chain impact
· Energy management
· Land use
· Pollution
· Resource use
Social
· Occupational
health & safety
· Human rights
· Labor standards
· Supply chain labor
· Equal opportunities
· Product safety
· Data privacy
Governance
· Business ethics
· Board (composition,
compensation,
independence)
· Risk management
· Tax strategy
H O W T O I M P R O V E Y O U R E S G R A T I N G S
STEP 3
Prioritise investments in transparency and performance in material areas.
Once you determine which ESG topics are considered most material for your
business by the ratings providers, you can focus your efforts on improving
performance and reporting in these areas. In the long run, this should reflect as
an improvement to your ESG scores.
2 1
STEP 4
Use a software solution like Rio to understand, track, and report on your ESG
data.
Despite their differences, one commonality of all ESG ratings is their dependence
on high-quality data. If your organisation is unable to track ESG metrics and
produce reliable, accurate, and frequent ESG reports, raters may not be able to
accurately rate you, and they might even dock points for lack of transparency.
Unfortunately, for many small and midsize businesses, a lack of reporting isn’t for
lack of trying. It takes a significant amount of time and resources to collect and
process ESG data in the formats that ratings providers are looking for.
Software like Rio can help make this process easier. Rio offers one streamlined
platform for all your ESG-related data to help you stay organised and manage
your reporting and disclosures. Our solution allows for importing and processing
quantitative data, as well as storing and managing qualitative data. It even helps
you automatically build reports based on popular frameworks.
H O W T O I M P R O V E Y O U R E S G R A T I N G S
A B R I E F H I S T O R Y O F E S G R A T I N G S 2 2T H E F U T U R E O F E S G R A T I N G S 2 2
The future of ESG ratings
ESG ratings are far from perfect, certainly, but all signs point to these scores becoming
increasingly important in the coming years.
As sustainability reporting improves, ratings technology and processes get better, and ESG
becomes an even more salient topic, investors will begin to assign more value to ESG ratings.
In the next few years, we also predict the emergence of ESG ratings in private markets,
stronger regulation of scoring and assessment (which is already happening in the EU)7, and
further innovation from both the major ratings providers and smaller boutique ones as they
figure out how to glean new insights from different data sources.
In addition, there’s no reason to believe the rate of change in the ESG rating market will
slow down. Mergers, acquisitions, and partnership agreements might lead to increased
consolidation, which could be a good thing, in that it might produce more standardised and
reliable ratings.
A B O U T R I O 2 3
About Rio
Rio is an intelligent, accessible sustainability software platform that helps businesses and
individuals become more sustainable through data analysis, learning, and governance.
Rio’s proprietary AI analyses your data and provides transparent, actionable recommendations
for reducing environmental impact, managing ESG risk, and saving money on waste, energy,
water, and more.
Rio takes knowledge from the sustainability sector’s leading minds and puts it into the hands
of everyday people and organisations — so we can all do better together.
Here’s a preview of what you can do with Rio:
Get in touch. 0203-371-7630 | www.rio.ai | [email protected]
Get intelligent recommendations
Rio provides transparent, actionable recommendations for improving environmental impact, managing ESG risk, and saving money on waste, energy, water, and more.
Similarly to how a consultant would provide recommendations, Rio’s proprietary AI compares your sustainability data and current practices with expert sustainability knowledge to create a comprehensive report that gives you trustworthy advice.
Achieve your sustainability goals
Rio acts as a central hub for your sustainability data, allowing you to track financial, compliance, and governance information at the transaction level. You can use Rio’s sustainability governance features like the legislation library, reporting and disclosure frameworks, and ESG policy tools to help you develop your standards and manage your progress.
Learn about ESG
Rio Engage, our built-in e-learning platform, provides lessons on sustainability through multimedia content that’s accredited by CPD UK and recommended by IEMA. Use it to continue your own professional development or manage a whole team of learners with our full-featured learning management system.
W H A T E S G F R A M E W O R K U S E R S A R E S A Y I N G 2 4A B O U T R I O 2 4
Links
1. https://assets.kpmg/content/dam/kpmg/uk/pdf/2019/07/numbers-
that-are-changing-the-world.pdf
2. https://www2.deloitte.com/us/en/insights/industry/financial-
services/esg-investing-performance.html
3. https://www.morningstar.com/articles/1019195/a-broken-record-
flows-for-us-sustainable-funds-again-reach-new-heights
4. https://www.sustainability.com/thinking/rate-the-raters-2020/
5. https://www.ga-institute.com/research-reports/flash-reports/2020-
sp-500-flash-report.html
6. https://mitsloan.mit.edu/ideas-made-to-matter/why-esg-ratings-
vary-so-widely-and-what-you-can-do-about-it
7. https://www.esgtoday.com/european-securities-and-markets-
authority-calls-for-regulation-of-esg-ratings/