What We Learned Working with Forter
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Transcript of What We Learned Working with Forter
![Page 1: What We Learned Working with Forter](https://reader034.fdocuments.in/reader034/viewer/2022051404/588a452b1a28abd3088b5067/html5/thumbnails/1.jpg)
What We LearnedWorking With
![Page 2: What We Learned Working with Forter](https://reader034.fdocuments.in/reader034/viewer/2022051404/588a452b1a28abd3088b5067/html5/thumbnails/2.jpg)
The Problem
![Page 3: What We Learned Working with Forter](https://reader034.fdocuments.in/reader034/viewer/2022051404/588a452b1a28abd3088b5067/html5/thumbnails/3.jpg)
Anti-fraud methods have not changed in 20 years
Anti-Fraud History
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Legitimate customers experience delays while transactions are in review.
![Page 5: What We Learned Working with Forter](https://reader034.fdocuments.in/reader034/viewer/2022051404/588a452b1a28abd3088b5067/html5/thumbnails/5.jpg)
This creates unnecessary declines, cancellations, and more.
Legitimate customers experience delays while transactions are in review.
![Page 6: What We Learned Working with Forter](https://reader034.fdocuments.in/reader034/viewer/2022051404/588a452b1a28abd3088b5067/html5/thumbnails/6.jpg)
Card Not Present Errors
= a new problem
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Merchants will be liable if they do notinsert a chip card correctly
October 1, 2015
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Blanket protocols = too many legitimate customers declined
Traditional Anti-Fraud Methods
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E-commerce fraud losses will grow 55% by 2018
![Page 10: What We Learned Working with Forter](https://reader034.fdocuments.in/reader034/viewer/2022051404/588a452b1a28abd3088b5067/html5/thumbnails/10.jpg)
The Solution
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![Page 12: What We Learned Working with Forter](https://reader034.fdocuments.in/reader034/viewer/2022051404/588a452b1a28abd3088b5067/html5/thumbnails/12.jpg)
Behavioral analysis catches80% of criminals before checkout
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Thousands of data pointsconfirm customer identity
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Measures a customer’s transaction patterns
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●100% approval rate for legitimate customers
●0 manual reviews
●0 chargebacks
●100% chargeback coverage GUARANTEE
![Page 16: What We Learned Working with Forter](https://reader034.fdocuments.in/reader034/viewer/2022051404/588a452b1a28abd3088b5067/html5/thumbnails/16.jpg)
When Forter wanted to pay us, we intentionally went through
![Page 17: What We Learned Working with Forter](https://reader034.fdocuments.in/reader034/viewer/2022051404/588a452b1a28abd3088b5067/html5/thumbnails/17.jpg)
When Forter wanted to pay us, we intentionally went through
Ironically, the legitimate transaction was declined
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When Forter wanted to pay us, we intentionally went through
Ironically, the legitimate transaction was declined
![Page 19: What We Learned Working with Forter](https://reader034.fdocuments.in/reader034/viewer/2022051404/588a452b1a28abd3088b5067/html5/thumbnails/19.jpg)
Forter had to call AMEX to approve the purchase.
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Forter had to call AMEX to approve the purchase.
This process could have been handled by Forter’s software
![Page 21: What We Learned Working with Forter](https://reader034.fdocuments.in/reader034/viewer/2022051404/588a452b1a28abd3088b5067/html5/thumbnails/21.jpg)
Forter had to call AMEX to approve the purchase.
This process could have been handled by Forter’s software
…if only Square was a customer.
![Page 22: What We Learned Working with Forter](https://reader034.fdocuments.in/reader034/viewer/2022051404/588a452b1a28abd3088b5067/html5/thumbnails/22.jpg)
We took all this information
![Page 23: What We Learned Working with Forter](https://reader034.fdocuments.in/reader034/viewer/2022051404/588a452b1a28abd3088b5067/html5/thumbnails/23.jpg)
We took all this information
And made a from it
![Page 24: What We Learned Working with Forter](https://reader034.fdocuments.in/reader034/viewer/2022051404/588a452b1a28abd3088b5067/html5/thumbnails/24.jpg)
What do you think?