What partners don't tell you about sugarcrm professional edition

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SuiteCRM vs SugarCRM Professional 10 things SugarCRM Partners say you can only do in SugarCRM Professional Edition .. But you don't need Professional Edition. INTRODUCING SuiteCRM – the open source alternative to SugarCRM Professional Edition Quoted costs are from sugarcrm.com and are correct at 18.12.13

description

If you ask a SugarCRM partner a question, the answer is invariably "Oh, you need to purchase the Professional Edition to do that". But Professional Edition is more of the same-old, same-old tired business model of proprietary software and vendor lock-in. But there's an alternative to Professional Edition that's completely Open Source and 100% compatible with SugarCRM. So, here's why you don't need to buy licences to access more powerful and demanding functionality for SugarCRM. And here's the instructions on how to get it.

Transcript of What partners don't tell you about sugarcrm professional edition

Page 1: What partners don't tell you about sugarcrm professional edition

SuiteCRM vs SugarCRM Professional 

10 things SugarCRM Partners say you can only do in SugarCRM Professional Edition ..

But you don't need Professional Edition.

INTRODUCING

SuiteCRM – the open source alternative to SugarCRMProfessional Edition

Quoted costs are from sugarcrm.com and are correct at 18.12.13

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Agenda

➢ SugarCRM Professional Edition

➢ SuiteCRM

➢ 10 things they don't tell you about SugarCRM Professional Edition

➢ About SalesAgility

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What they don't tell you about SugarCRM Professional Edition

➢ It's not Open Source

➢ It is the same-old, same-old proprietary software that you can get from Microsoft, Oracle etc.

➢ Version 7 no longer features upgrade-safe practices – Version 7 breaks functionality found in previous versions and may lead to significant upgrade costs

➢ Minimum commitment of 5 users for 1 year - $2,100

➢ No phone support – to get phone support, add $120 per user per year to licence charge – for 5 users, another $600

➢ No SugarCRM Mobile Plus – to add this is another $600 for 5 users

➢ Need standard reports? - that's another $750

➢ So far it's $4,050 for 12 months. But you may not have stopped yet.

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➢ Self-service Portal – sorry, you need to pay for the Enterprise Edition to get that. Did we tell you about Enterprise Edition? It's only $60 per user per month and you can buy add-ons for that too.

➢ Need professional assistance. That'll be $250 per hour

➢ Social integration – sorry, that's extra

➢ Google Maps – oops, that's extra too

➢ Marketing integration – uh huh, that's also extra

➢ DO I GET ANYTHING WITHOUT AN EXTRA CHARGE?

➢ Did we tell you about Ultimate Edition?It's only $150 per user per month

What they don't tell you about SugarCRM Professional Edition

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They never tell you about SuiteCRM

➢ It's Open Source. It's free to download. It's free to modify. It's free to distribute.

➢ It is the new business model for software. Open Source moves power from the vendor to the customer. The best Open Source companies are those that deliver the best customer service.

➢ Free upgrade from SugarCRM 6.5.x to SuiteCRM 7.x

➢ 100% compatible with SugarCRM

➢ All SugarCRM extensions will also work with SuiteCRM

➢ Need a customer Portal – it's included

➢ Need standard reports? - included

➢ So far it's $0 for 12 months. But you may not have stopped yet.

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SuiteCRM

➢ Need professional assistance. There's an open market for skills. Costs will be appropriate to your local market

➢ Social integration – coming in SuiteCRM 7.1 - free

➢ Google Maps – free

➢ Marketing integration – coming in 7.2 - free

➢ DO I NEED TO PAY FOR ANYTHING?

➢ Training, customisation, support and consultancy are all available from SuiteCRM partners. You will have to pay for these.

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The SugarCRM Community Rocks!

The SugarCRM Community in Numbers

Over 10 million downloads

A community of 30,000 registered developers

Has deeper functionality than many commercial offerings on the market today

The reasons you choose SuiteCRM

It's SugarCRM supercharged

Flexible Development Platform

Great Community Support and Documentation

Open Transparent Business Culture

Exactly the same code base as SugarCRM

It's Open Source – you own the code

It's Open Source – you have complete control over the code, the upgrades, the hosting, the support - forever

100% compatible with SugarCRM

The huge library of SugarCRM extensions also work with SuiteCRM

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What SugarCRM partners  don't tell you

10 things SugarCRM Partners say

If you want to do any of the following, you will have to purchase SugarCRM Professional Edition:

(1) Customisable reports and dashboards

(2) Workflow

(3) Sales forecasting capabilities

(4) Marketing reports

(5) Contracts or quotes

(6) Email and social plugins

(7) Project management module

(8) Mobile CRM

(9) Enjoy hosting options

(10)Get professional support

The Reality – what SuiteCRM delivers

All of the processes in CRM are well known and commoditised. There are no trade secrets or surprises. SuiteCRM does nearly everything that Professional Edition (or Microsoft/SalesForce) does .. it just does them a little differently:

(1) Fantastic reporting inc Dashboards

(2) Brilliant workflow

(3) Superb forecasting capabilites

(4) Comprehensive marketing reports

(5) Contracts, quotes, invoices and products

(6) Great plugins for mail and social

(7) The same Project Management modules as Pro

(8) Excellent Mobile capability

(9) Host where you want – how many more options do you need?

(10)Support everywhere

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What you get with SuiteCRMREPORTS

Custom Reports

Monitor business performance

Track key metrics across sales, marketing and support

Create advanced charts, scheduled reports, custom reports, dashboards, matrix reports and more.

Enterprise-class reporting tools

Easily share reports

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What you get withSuiteCRMFORECASTING

Sales Forecasting

Eliminate "gut feel" guess work and make data-driven business decisions

Generate accurate forecasts based on sales data in Sugar and analyze your pipeline

Monitor how individuals and teams are performing based on opportunities by sales stage.

Enterprise-class reporting tools

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What you get with SuiteCRMMARKETING REPORTS

Marketing Reports

Measure the effectiveness of marketing campaigns across multiple channels

Compare the budget of a campaign to the resulting actual sales

Create email templates

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What get with SuiteCRMQUOTES AND CONTRACTS

Quotes and Contracts

Create and manage your contracts and quotes

Manage your Product Catalog so that your sales team can add your organisation’s products to quotes

Quotation Groups to give your customers options

Discounts as percentage or amount

Automatic lookup on product name or part number

Convert Quotations to Invoices and Contracts

Editable PDF Templates for professional output

Email Quotes and Invoices to customer direct from Quotation

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What you get with SuiteCRMEMAIL AND SOCIAL

Email and Social Plugins

Integrate your Email with SugarCRM using the Plug-ins for Microsoft Outlook and Thunderbird and Gmail

Manage your Google docs using the Google Docs integrations

View Customers on LinkedIn

See where your customers are and plan activities based on the integrated Google Maps

Social plugins in 2014

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What you get with SuiteCRMMOBILE AND OFFLINE

Mobile CRM

Increase the productivity of yours Sales reps with real-time access on the go with SuiteCRM Mobile access

Offline access to your SugarCRM data

Access Sugar from your Android or Apple smartphone or tablet

* MobileCRM is a community contribution and is a paid-for extension

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What you get with SuiteCRMPROJECTS

Tasks and Projects

Create Tasks and assign them to yourself or to other users.

Use SugarCRM Projects Module to create and manage projects and project tasks for your organisation.

Resources and Gantt (7.1 – Jan 2014)

View Gantt charts

Plan your resources

Build relationships between tasks

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What you get with SuiteCRMWORKFLOW

Powerful Workflow

Create or modify SuiteCRM records based on conditions

Send emails based on conditions

Create new actions such as calls and meetings

View running processes and process history

Wide variety of Condition types

Wide variety of fields and operators

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What you get with SuiteCRMHOSTING

Hosting

Choose the deployment option that best suits your needs:

On-site

On-demand

Private clouds

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What you get with SuiteCRMSUPPORT

Support

E-mail

Phone

Portal

Instant Messenger

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How do I get SuiteCRM?

Try SuiteCRM demo version

Browse to http://suitecrm.com/advanced-stuff

Register

Your username and password will be emailed to you

Road test SuiteCRM on our super-fast servers

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SuiteCRM Professional Services?

For more information about SuiteCRM

Browse to the website: www.suitecrm.com

Hosting, consulting, development and

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Who's behind SuiteCRM?

Contact

E-mail – [email protected]

Phone - +44 (0) 1786 585 499

Website: www.salesagility.com

About SalesAgility

We only do Community Edition

We've only ever done Community Edition

We don't sell proprietary SugarCRM versions

We have seven years experience of SugarCRM

We deal with Enterprises, Governments, NGO's, Small and Medium sized businesses, not-for-profits

We do very, very complex projects and straighforward projects

We're focused on service not licences

We have clients across the globe – Asia, Australia, Europe, Africa & USA

We're one of the largest SugarCRM talent pools globally and the biggest independent SugarCRM consultancy on the planet

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Why is SuiteCRM important?

SuiteCRM Commitments

SuiteCRM is 100% SugarCRM compatible

SuiteCRM is 100% open source

SuiteCRM is free to download

SuiteCRM is free to modify

We will continue to support both SugarCRM and SuiteCRM

We will continue to extend and improve SuiteCRM

We intend SuiteCRM to be the #1 open source CRM globally

SuiteCRM will always be open source

SugarCRM History

SugarCRM Community Edition is the most used and successful open source CRM in the world

Now that they have achieved some success, SugarCRM are no longer focused on open source

They no longer work with the community for new software releases

There was a real danger that Community Edition would wither on the vine

No other SugarCRM consultancy globally has as much experience extending Community Edition or has released as much code for Community Edition as SalesAgility

We made the decision that SugarCRM Community Edition would continue to thrive even if it was neglected by SugarCRM

We reworked a lot of the code we had written over the years and released it as a supercharged Community Edition - SuiteCRM