What is the Modern Workplace? -...

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Transcript of What is the Modern Workplace? -...

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What is the Modern Workplace?

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What is the Modern Workplace?

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Digital trends are changing the way people work…

Employees work on nearly 2x the number of teams than they did five years ago*

41% employees say mobile business apps are changing the way they work*

Information overload wastes 25% of employee time, costing U.S. business $997B each year*

160M customer records leaked*

229 days to detect security infiltration*

* Multiple industry sources.

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…and collaborating to improve business outcomes*

Generating urgency

• Faster time-to-market/value

• Increased agility

Unlocking value

• Greater collaboration and communication – both internally and with customers and partners

• Better intelligence and analytics with a single view into corporate information

Improving financial results

• Ability to move the needle on whatever matters the most –revenues, profitability, customer growth and/or stock price

*The Partner Opportunity For Microsoft 365 Enterprise – Forrester Total Economic Impact Study commissioned by microsoft, July 2017

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Uneven level of digitization across industries in Europe

Source: McKinsey Global Institute - June, 2016

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There are over 2m Front Line Workers in the UK

Schedule management & productivity

Communication & collaboration

Training & onboarding

Culture change

Security

IM and presence

Microsoft StaffHub

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New influencers on IT budget

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What is the conversation you want to have?

IDC, Partner Valuation, Why Vendors Must Care, doc #249719, July 2014

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Modern Workplace Solution Practices that drive Digital Transformation

Practice / Solution Practice building blocs Product alignment Partner Opportunity*

Collaboration

Modern Business Processes and Content Management

Exchange OnlineOffice applicationsSharePoint OnlineSkype for BusinessYammerMicrosoft Teams

Change Management and Business ConsultingMigration and Change Management

First line Workers

Organizational Effectiveness

Modern Desktop

Modern Develop Deployment Windows 10Office Pro PlusAzure ADSurface

Managed ServicesSupportTechnology-as-a-service (hardware + software)Modern Desktop Managed Services

Security and

Compliance

Enterprise-level Identity protection

O365 Advanced Security & ComplianceEMSWindows DATP

Security & Compliance Managed servicesGDPR consulting and trainingLow-cost automated monitoring solutions

Control and protect information

Regulatory compliance

Proactive attack detection and prevention

Cloud VoiceModern Meetings with PSTN dial-in Cloud PBX

Technology consultingCloud PBX enablement PSTN Conferencing

*The Partner Opportunity For Microsoft 365 Enterprise – Forrester Total Economic Impact Study commissioned by microsoft, July 2017

M365

M365

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Microsoft Priority Verticals

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Partner Revenue Opportunity*

Scenario:

M365 Enterprise deployment for new customers with 5,000 users:

• Year 1: 01 new customer• Year 2: 10 new customers• Year 3: 15 new customers

*The Partner Opportunity For Microsoft 365 Enterprise – Forrester Total Economic Impact Study commissioned by microsoft, July 2017

Costs:• Practice leads hiring

• Value add IP development

• Internal Training

• Marketing

• Customer Experience & Demo lab

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2 recent engagements showing the natural upsell

The savings achieved by deploying Skype for Business Conferencing

pulled a PBX refresh forward by two years.

The focus on new ways of working opened up a security discussion

A University in the North West was going to deploy 000’s of Sharepoint sites. After a Value Discovery Workshop the strategy switched to Teams and centered around Self-

Serve

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How to engage with Microsoft?

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How are we lined up to drive your success?

Programs & Incentives

Customer

Enterprise

SMC

Sell-with

Cloud Solution Architects/Partner Technical Architects

Build-with Go-to-Market

Technical

Channel Management

Customer Success

Offers into Market

Capacity Requirements

Partner Management:

Develop, Launch, Grow

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Microsoft Co-sell Difference

Extending Microsoft assets to partners to drive our joint success.

Worldwide Scale

LargestSalesforce

Technical Expertise

Experts to help you enter new markets

Incented to sell with you

Leading Cloud platform customer conversations

CustomerRelationships

Long standing and deep customer relationships

PartnerEcosystem

The broadest partner ecosystem

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Build-with Engagement Framework

Recruit Develop Launch Grow

Business case

• Offer: What’s your IP? Differentiation?Vertical focus?

• Business model & Licensing: CSP

• Financials: Margins,Incentives, MPN, Competencies

Commitment & Sign off

Readiness

• Offer: Value add IP development

• Operations: Billing, Provisioning, Support

• Internal Training: Sales, Technical team

• Marketing: GTM strategy and launch campaign

Sell

• Ready-to-use collaterals; Marketing Concierge; Co-marketing

Scale

• Co-sell with Microsoft

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Selling through CSP

Microsoft Customer

Direct Partner

Indirect Provider Indirect Reseller

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CSP Program

Microsoft Customer

Direct Partner

Indirect Provider Indirect Reseller

$$

$$$$

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CSP Program

Microsoft Customer

Direct Partner

Indirect Provider Indirect Reseller

$$

$$$$

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CSP Program

Microsoft Customer

Direct Partner

Indirect Provider Indirect Reseller

$$

$$$$

$$

$$

Microsoft Cloud Agreement

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CSP Direct Partners

Sign up in a specific market

Specify a monthly billing date

1st to the 28th of the month

Agree to the terms of the Microsoft

Cloud Reseller Agreement

1

2

3

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Microsoft Partner Network (MPN)3 ways to partner with us

SILVER

GOLD

NETWORK MEMBER ACTION PACK COMPETENCY

No-cost, basic

membership.

First step to receiving

relevant information

and exploring

Microsoft resources

annual subscription

fee

Access developer

tools, support,

training and software

to run your business

Elite tier

Be rewarded for

your success with

increased support,

software and

training

1 2 3

• 3 customer references

• 1 business focussed competency assessment

• 1 technical professional to pass technical exam/

assessment or bothVaries per competency

• 5 customer references

• 2 business focussed competency assessments

• 2 technical professionals to pass technical exam/assessment

or bothVaries per competency

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CSP Margins & Incentives – Direct Partner & Indirect Reseller

ERP Price

20%

discount

for Direct

CSP

PartnersList Price

8% Global

Accelerator

3% EU-

EFTA

Accelerator

*E3, E5, Business

Premium

20% PSTN

Global

Accelerator

5% M365

E3/E5

Global

Accelerator

31% to 51%

total discount

*Participants receive an

Incentive Award of $500 per new

customer starting with the fourth new customer

onwards

Final Price

General

Final Price

Specific

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Resources & Programs

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Microsoft 365| Marketing Campaign

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Advanced Collaboration| Marketing Campaign

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Calls to action

• Sign up to Partner Nextwww.microsoft.com/uk/partner/next/subscribe

• Engage with the Marketing Concierge [email protected]

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September 2017

Microsoft Cloud Reseller Agreement

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September 2017

Program Guide

✓ Billing and subscription support

✓ Provisioning and deployment help

✓ Resolving performance issues, service availability issues

✓ Managing updates for services and software

✓ Answering usage questions

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September 2017

Microsoft Cloud Reseller Agreement

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September 2017

Microsoft Cloud Reseller Agreement

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September 2017

The Microsoft Cloud Agreement

1. Grants, rights and terms

2. Subscriptions, ordering

3. Term, termination

4. Security, privacy, and data

protection

5. Warranties

6. Defense of third party claims

7. Limitation of liability

8. Support and Professional

Services

9. Miscellaneous

10. Definitions