What is Smishing? EXAMPLES OF SMISHING · 2016. 12. 7. · What is Smishing? Mobile phones are a...

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Illinois Department of Illinois Department of Innovation Innovation & Technology Technology Division of Information Security State of Illinois Department of Innovation & Technology What is Smishing? Mobile phones are a popular target of phishing scams. A recent trend in phishing is SMS phishing or smishing. Smishing is a scam sent to you via a text message. It is much easier to fall for these tricks on your mobile device because of its limited screen space and the “always on” nature of our mobile devices. Most Phishing Scams Play on Your Fear of Things Such as: • Fear of losing your money • Fear of being accused of a crime that you did not commit • Fear of harm to you or your family • Fear of something embarrassing being revealed about you (whether it is true or not) The Internet Crime Complaint Center (IC3) states that many banks don't send text messages because they don't want people to fall for smishing attacks. If it is really your bank texting you, then your bank should know exactly what you are talking about when you call them using their phone number on your latest bank statement. If they say there are no issues with your account, then the text was obviously bogus. IC3 Tips to Protect Yourself From Cyber Scams - Don’t respond to text messages or automated voice messages from unknown or blocked numbers on your mobile phone. - Treat your mobile phone like you would your computer…don’t download anything unless you trust the source. - When buying online, use a legitimate payment service and always use a credit card because charges can be disputed if you don’t receive what you ordered or find unauthorized charges on your card. - Check each seller’s rating and feedback along with the dates the feedback was posted. Be wary of a seller with a 100 percent positive feedback score, with a low number of feedback postings, or with all feedback posted around the same date. - Don’t respond to unsolicited e-mails (or texts or phone calls, for that matter) requesting personal information, and never click on links or attachments contained within unsolicited e-mails. If you want to go to a merchant’s website, type their URL directly into your browser’s address bar. ENCRYPTION SECURITY AWARENESS BEST PRACTICES What do I do? You delete the fraudulent text. Do NOT click on any links • Do NOT respond • Do NOT call any numbers listed EXAMPLES OF SMISHING Falling victim to these fraudulent texts could result in: • Loss of personal information • Installation of malware • Exposing sensitive information • Identity theft • Financial loss Smishing SMS phishing www.DoIT.illinois.gov IOCI 17-240 Printed by Authority of the State of Illinois 11/16

Transcript of What is Smishing? EXAMPLES OF SMISHING · 2016. 12. 7. · What is Smishing? Mobile phones are a...

Page 1: What is Smishing? EXAMPLES OF SMISHING · 2016. 12. 7. · What is Smishing? Mobile phones are a popular target of phishing scams. A recent trend in phishing is SMS phishing or smishing.

Illinois Department ofIllinois Department of

Innovation Innovation && Technology Technology

Division of Information SecurityState of IllinoisDepartment of Innovation & Technology

What is Smishing?Mobile phones are a popular target of phishing scams. A recent trend in phishing is SMS phishing or smishing.Smishing is a scam sent to you via a text message. It is much easier to fall for these tricks on your mobiledevice because of its limited screen space and the “always on” nature of our mobile devices.

Most Phishing Scams Play on Your Fear of Things Such as:• Fear of losing your money• Fear of being accused of a crime that you did not commit• Fear of harm to you or your family• Fear of something embarrassing being revealed about you (whether it is true or not)

The Internet Crime Complaint Center (IC3) states that many banks don't send text messages because theydon't want people to fall for smishing attacks. If it is really your bank texting you, then your bank should knowexactly what you are talking about when you call them using their phone number on your latest bank statement.If they say there are no issues with your account, then the text was obviously bogus.

IC3 Tips to Protect Yourself From Cyber Scams- Don’t respond to text messages or automated voice messages from unknown or blocked numbers on yourmobile phone.- Treat your mobile phone like you would your computer…don’t download anything unless you trust the source.- When buying online, use a legitimate payment service and always use a credit card because charges canbe disputed if you don’t receive what you ordered or find unauthorized charges on your card.- Check each seller’s rating and feedback along with the dates the feedback was posted. Be wary of a sellerwith a 100 percent positive feedback score, with a low number of feedback postings, or with all feedbackposted around the same date.- Don’t respond to unsolicited e-mails (or texts or phone calls, for that matter) requesting personal information,and never click on links or attachments contained within unsolicited e-mails. If you want to go to a merchant’swebsite, type their URL directly into your browser’s address bar.

ENCRYPTION SECURITY AWARENESS BEST PRACTICES

What do I do? You delete the fraudulent text.Do NOT click on any links • Do NOT respond • Do NOT call any numbers listed

EXAMPLES OF SMISHINGFalling victim to these fraudulent textscould result in:• Loss of personal information• Installation of malware• Exposing sensitive information• Identity theft• Financial loss

Smishing SMS phishing

www.DoIT.illinois.govIOCI 17-240 Printed by Authority of the State of Illinois 11/16

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