What is Project Management? What makes it different from a process, service or program?
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Transcript of What is Project Management? What makes it different from a process, service or program?
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What is Project Management?
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What makes it different from a process, service or
program?
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A Project is
~
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A Project is
~• A unique product or result
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A Project is
~• A unique product or result
• With distinct steps
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A Project is
~• A unique product or result
• With distinct steps
• Planned, executed & controlled
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A Project is
~• A unique product or result
• With distinct steps
• Planned, executed & controlled
• Has a defined end
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As opposed to a process, service or program – which can be…
~
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As opposed to a process, service or program – which can be…
~ Ongoing
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As opposed to a process, service or program – which can be…
~ Ongoing No distinct steps
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As opposed to a process, service or program – which can be…
~ Ongoing No distinct steps Repetitive
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How does Project Management
apply to Human Resource Management?
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• Selecting a new employee benefit package
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• Selecting a new employee benefit package
• New personnel software implementation
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• Selecting a new employee benefit package
• New personnel software implementation
• ??Francine??
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Some Project Management Basics
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Organizational Structure and Project Management Teams
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What effects the structure of Project Teams?
• Project Environment
• Organizational Structure
• Work Culture – Norms…
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Weak Management Matrix
Chief Executive
FunctionalManager
FunctionalManager
FunctionalManager
FunctionalManager
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff Staff
Staff
Staff
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Balanced Management Matrix
Chief Executive
FunctionalManager
FunctionalManager
FunctionalManager
FunctionalManager
Staff
Staff
Project Manager
Staff
Staff
Staff
Staff
Staff
Staff Staff
Staff
Staff
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Strong Management Matrix
Chief Executive
Manager of Project Managers
FunctionalManager
FunctionalManager
FunctionalManager
Project Manager
Staff
Staff
Staff
Staff
Staff
Staff Staff
Staff
Staff
Project Manager
Project Manager
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Functional Organization
Chief Executive
FunctionalManager
FunctionalManager
FunctionalManager
FunctionalManager
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff Staff
Staff
Staff
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Projectized Organization
Chief Executive
ProjectManager
ProjectManager
ProjectManager
ProjectManager
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff Staff
Staff
Staff
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Organizational
Structure
Project
Characteristics
Functional
Weak Matrix
Matrix
Balanced Matrix
Strong Matrix
Projectized
Project Manager’s
Authority
Little or None Limited Low to Moderate
Moderate to High
High to Almost Total
Resource
Availability
Little or None Limited Low to Moderate
Moderate to High
High to Almost Total
Who controls the project budget
Functional
Manager
Functional
Manager
Mixed Project
Manager
Project
Manager
Project Manager’s Role
Part-time Part-time Full-time Full-time Full-time
Project Management Administrative Staff
Part-time Part-time Part-time Full-time Full-time
Project vs. Organization
© Project Management Institute – PMBOK Guide
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Does it really matter...?
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No, not really!
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Projects can be and are successful in all types of management systems!
You just need to understand yours and be able to function
within it’s limitations, efficiencies and assets.
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What Knowledge, Skills and Abilities are Needed in Project
Management
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Knowledge & Skills
Understand the structure of your organization –
relationships between departments, who has what
authority, etc.
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Structure of Project Work Group or Team – understand
reporting structure, who sets priorities, etc.
Knowledge & Skills
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General Knowledge about Project & Elements –
understanding relationships between project elements
and deliverables
Knowledge & Skills
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Interpersonal Skills – communication & work styles
as well as personnel management
Knowledge & Skills
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You don’t have to know everything about how to get every element of the project done, but only where or how to get the
resources that can!!
~Jack of All Trades – Master of None!!
Knowledge & Skills
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What Knowledges, Skills and Abilities are Necessary
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People Skills
Tranquility….
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People Skills
Leadership
Tranquility….
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Leadership Motivation
Tranquility….
People Skills
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Leadership Motivation Conflict Management
Tranquility….
People Skills
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Leadership Motivation Conflict Management Negotiation
Tranquility….
People Skills
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Leadership Motivation Conflict Management Negotiation Problem Solving
Tranquility….
People Skills
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What is aTypical Project Timeline/Flow
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Typical Project Timeline/Flow
Initiate
Plan the work, work the plan….
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Typical Project Timeline/Flow
Initiate Plan
Plan the work, work the plan….
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Typical Project Timeline/Flow
Initiate
Execute
Plan
Plan the work, work the plan….
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Typical Project Timeline/Flow
Initiate
Execute
Monitor / Control
Plan
Plan the work, work the plan….
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Typical Project Timeline/Flow
Initiate
Execute
Monitor / Control
Plan
Plan the work, work the plan….
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Typical Project Timeline/Flow
InitiateClose
Out
Execute
Monitor / Control
Plan
Plan the work, work the plan….
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START
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What are the Processes used in
Project Management?
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Processes of Project Management
1. Integration Management2. Scope Management3. Time Management4. Cost Management5. Quality Management6. Human Resource Management7. Communications Management8. Risk Management9. Procurement Management
© Project Management Institute – PMBOK Guide
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Integration ManagementProject Charter
Preliminary Scope Statement
Project Management Plan
Direct & Manage Project Execution
Determine Deliverables
Review and Assemble Project Assets and Resources
Project Closeout Plan
Think of it as - Integrating the project into the organization!
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Scope ManagementScope Planning
Scope Definition - set baseline
Determine Work Breakdown Structure (WBS) – distinct project elements
Scope Verification – set & confirm deliverables
Scope Control Plan
What is the project?
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Time ManagementActivity Definition (WBS)
Activity Resource Estimating
Set WBS Durations
Determine Milestones/Targets
Apply Logic to Project Elements – relationships S/S, F/S, F/F, etc.
Critical Path Development
Project Schedule – baseline set
Schedule Control PlanWhen will it be complete?
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Dilbert School of Time Management!!
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Cost Management
Project Estimates Developed
Cost Baseline Set
Budget Development & Confirmation
Estimate Potential Cost Variations (also see Risk Management)
Cost Management Plan
How much will it cost?
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Quality Management
Quality Control Baseline
Validation of Quality (measurements and schedule)
Process Improvement Plan
Corrective Action Plan
Validate Deliverables
Quality Management Plan
How good will it be?
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Human Resource Management
Roles & Responsibilities
Staff Assignments
Project Organizational Chart
Staffing Management Plan
Team Performance Assessment
Human Resource Plan
Who’s going to do it?
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Communications Management
Information Distribution – format, who, what,where, when, how…..
Project Tracking Documentation
Performance Reporting
Communications Management Plan
Management of Stakeholders
Stakeholders
ClientFunctional Managers
Project Team
How will we ask or tell people that need to know?
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Risk Management
Risk Identification – (creation of Risk Register)
Qualitative Risk Analysis
Quantitative Risk Analysis
Risk Response Planning
Risk Monitoring and Control
Risk Management Plan
What is best case? What is worst case?
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Procurement Management
Plan Purchases and Acquisitions
Plan Contracting
Request Seller Responses
Select Sellers
Contract Administration
Contract Closure
Procurement Management Plan
What do we need to get it done and how will we get it?
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Processes of Project Management
1. Integration Management2. Scope Management3. Time Management4. Cost Management5. Quality Management6. Human Resource Management7. Communications Management8. Risk Management9. Procurement Management
© Project Management Institute – PMBOK Guide
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What are we missing?
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Change Management!!!!
It needs to be part of all the other processes/plans during the ‘execution
phase’! ~
Expect it and plan for it….~
How to recognize change, implement change, follow up on change, etc….
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Questions?
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FINISH
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Pulling It All Together….
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How Does It All Come Together?
Depending on your project, duration, risks, stakeholders, magnitude and
organization, etc. – you may emphasize some of these processes more than
others.
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How Does It All Come Together?
Depending on your project, duration, risks, stakeholders, magnitude and
organization, etc. – you may emphasize some of these processes more than
others.
However, there will likely be some portion of each process that you will go thru in
managing a project…
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How Does It All Come Together?Depending on your project, duration, risks,
stakeholders, magnitude and organization, etc. – you may emphasize
some of these processes more than others.
However, there will likely be some portion of each process that you will go thru in
managing a project…
The Project Management Plan must match both the ‘project’ and the ‘culture’!
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Examples….
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How Can I Use This In My Job?
Think about how these skills are portable from project to
project…..
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How Can I Use This In My Job?
Think about how these skills are portable from project to
project…..
It’s all about the Project Management Process
not the project itself…!!
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For example – Transportation Project vs.
Human Resource Project….
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For example – Transportation Project vs.
Human Resource Project….
Building a Space Shuttle or
??Francine Project??
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For example – Transportation Project vs.
Human Resource Project….
Building a Space Shuttle or
??Francine Project??
Is it really different?
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For example – Transportation Project vs.
Human Resource Project….
Building a Space Shuttle or
??Francine Project??
Is it really different? NO!!
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Thanks for coming!!
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