What is hr role in enterprise 20
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What’s HR’s Role in Enterprise 2.0?
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HR’s role in Enterprise 2.0
Human Resource Function
Technology
Better communication
Collaboration across the enterprise
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Enterprise 2.0
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Who takes ownership of these tools?
Why not HR?
By teaming with IT, and driving the adoption of
these next generation
tools, HR could upgrade its role
in Enterprise 2.0.
HR must first shed its old-school role of communications cop.
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Old Habits Die Hard
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“We hurt our corporate reputations when we attract candidates through contemporary use of social media, and then revert back to our old ways and block employees from using social tools to do their jobs,” says Cindy Lubitz, Founder of inTalent Consulting
It’s no secret that social and mobile technologies make HR leaders nervous.
Many have earned a reputation for policing interoffice communications, but this old habit is counterproductive.
While mitigating risk is important, HR can do more by taking a proactive approach to new tech.
By moving away from the stereotype of communication cop and redefining itself as a communication catalyst, HR can play a more strategic role.
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Three Steps for Upgrading HR’s Role in Enterprise 2.0
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First
Identify Needs, Research Solutions
Second
Align Department Needs to Business
Goals
Third
Collaborate with IT on Implementation
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Identify Needs, Research Solutions
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First
Identify Needs, Research Solutions
Step 1
The strategic play for HR is to
Team with IT to assess needs
Research solutions
Implement new technologies enterprise-wide
Selection, implementation and use of social technologies.
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Align Department Needs to Business Goals
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Step 2
Second
Align Department Needs to Business
Goals
By bringing department heads and regional managers together with IT, HR can facilitate an implementation strategy that works for everyone
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Collaborate with IT on Implementation
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Step 3
Third
Collaborate with IT on Implementation
HR should focus on internal communications to promote adoption of the new tools and best practices around their usage
Cloud-based tools like EmpXtrack don’t require much technical heavy-lifting, but adoption can be a challenge
It’s also effective to get your employees involved
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For HR, Resistance is Futile
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If HR can focus on strategies to maximize return on investment, rather than policing use, they could position themselves as a major contributor in the social enterprise
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Thank You
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