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    Chapter One

    What is Business?

    2007 The McGraw-Hill Companies, Inc., All Rights Reserved.McGraw-Hill/IrwinIntroduction to Business

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    What is Business?

    Business

    - goal-directed behavior aimed at getting and

    using productive resources to buy, make,trade, and sell goods

    and services that can

    be sold at a profit

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    Productive Resources and

    Operating Costs

    Figure 1.1

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    Key Business Terms

    Business Model

    - a companys plan of action to use

    resources to create a product that will giveit a competitive advantage

    Competitive advantage

    - a companys ability to offer customers aproduct that has more value to them than

    similar products offered by other

    companies

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    Key Business Terms

    Sales revenue

    - the amount of money or income that a

    company generates from the sale of theproduct

    Profit

    - the total amount of money left over afteroperating costs have been deducted from

    sales revenues

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    Key Business Terms

    Capital

    - profit that is kept in a company and

    invested in its business Wealth

    - the sum total of the resources, assets,

    riches, and material possessions owned bypeople and groups in society

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    Profit and Profitability

    Profitability

    - a measurement of how well a company is

    making use of its resources relative to itscompetitors

    Profit- the difference between sales revenues and

    operating costs

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    Business as Commerce

    Trade

    - the exchange of products through the use

    of money Barter

    - the exchange of one product for another

    product

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    Transaction Costs Related to

    Business

    Transaction Costs

    - the costs of bargaining, negotiating,

    monitoring, and regulating exchangesbetween people in business

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    Demand, Supply, and

    the Market Price

    Diminishing marginal utility

    - the principle that the value people receive

    from an additional unit of a product declinesas they obtain more of a product

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    Demand, Supply, and

    the Market Price

    Law of demand

    - the principle that states as the price of a

    product rises, consumers will buy less of it,and as the price of it falls, consumers will

    buy more of it

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    Demand, Supply, and

    the Market Price

    Law of supply

    - the principle that states that as the price of

    a product rises, producers will supply moreof it, and that as the price of it falls,

    producers will supply less of it

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    Demand, Supply, and

    the Market Price

    Figure 1.3

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    Determining the Market Price

    Market

    - buyers and sellers

    for a particularproduct

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    The Invisible Hand of the Market

    Invisible hand

    - the principle that the pursuit of self-interest

    in the marketplace naturally leads to theimproved well-being of society in general

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    The Invisible Hand of the Market

    Monopoly

    - a situation in which one company controls

    the supply of a product and can charge anartificially high price for it

    Human capital

    - a persons stock of knowledge, skills,experience, judgment, personality, and

    abilities

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    Business Organizations

    Organizational structure

    - the framework of task and authority

    relationships that coordinates people sothey work towards a common goal

    Functional activities

    - the task-specific operations needed toconvert resources into finished goods and

    services sold to customers