What got you here won’t get you there · What got you here won’t get you there: How to...
Transcript of What got you here won’t get you there · What got you here won’t get you there: How to...
What got you here won’t get you there: How to dramatically and measurably improve your leadership skills
Washington Bankers Association,
Education/HR Conference, April 26, 2016
Urs Koenig PhD, MBA
My two goals for you
1. Experience (at least) one
‘aha!’ moment
2. Take (at least) one action
back to your business
Improvement =insight + action
Leadership insights:
#1: Every weakness is a strength
overdone
#2: What got you here won’t get you there
Improvement = insight + action
Leadership actions:
#1: Want to get better? Involve your team
#2: Feedforward
Insight #1: Every weakness is a strength overdone
From:
Structured
Goal-oriented
Focused
Self-confident
Consensus-seeking
Empathetic
To:
Inflexible
Goal-obsessed
Rigid
Arrogant
Indecisive
Push Over
Case study:
1. What are Jeff’s strengths? His
weaknesses?
2. How might Jeff’s strengths
(overdone) become liabilities (or
weaknesses)?
Teaching leaders what to stop
“We spend a lot of time helping
leaders learn what to do. We
do not spend enough time
teaching leaders what to stop.”
– Peter Drucker
“Hold-back habits” of successful people
• Winning too much
• Adding too much value
• Telling the world how smart we are
• Not treating people with respect
Action #1: Want to get better? Involve your team!
• They know best
• Their perception (not yours!) counts
How to get better
Goal alone = 25%
Goal + action plan = 50%
Goal + action plan + sharing = 75%
Goal + action plan + sharing +
accountability = 90%
How To Get Better
1. Ask
2. Listen
3. Thank
4. Think
5. Decide
6. Respond
7. Change
8. Follow up
9. Measure
360 Feedback/
Feedforward
You are in charge
Change process
Action #1: Want to get better? Involve your team!
• They know best
• Their perception (not yours!) counts
Action #2: Feedforward
Feedback:
• Backwards-looking
• (Constructive) criticism
Feedforward:
• Forward-looking
• Suggestions
Action #2: Feedforward
1. Pick one habit you want to
improve
2. Work the room by spending two
minutes with four people
3. During the two minutes:
• give them feedforward on
their behavior
• receive feedforward on your
behavior by asking, listening,
thanking
Action #2: Feedforward
• Learn as much as you can
• Help as much as you can
• Let go of the past
• Listen to suggestions without
judgment
• Learn pointers to better coach
others
Improvement = insight + action
Leadership insights:#1: Every weakness is a strength
overdone
#2: What got you here won’t get you there
Leadership actions:#1: Want to get better? Involve your team
#2: Feedforward
My two goals for you
1. Experience (at least) one
‘aha!’ moment
2. Take (at least) one action
back to your business