What can IBM Connections Cloud do for my business?

© 2013 International Business Machines Corporation

What can IBM CONNECTIONS CLOUD

do for my business? Alan Hamilton Collaboration Solutions SWAT Team @alanghamilton alanghamilton.com

© 2014 International Business Machines Corporation 2

“If I have six hours to cut a tree, I will use four hours to sharpen the axe. - Abraham Lincoln


TOPICS

1.  Better project management 2.  Work more closely with customers and suppliers 3.  Revitalize corporate communications 4.  Establish Continuous Process Improvement 5.  Have more effective meetings 6.  Build smarter departments 7.  Get your smartest people working together 8.  Connect and work more effectively with remote teams 9.  Produce quality documents collaboratively in less time 10.  Reduce travel time and costs

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BETTER PROJECT MANAGEMENT

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PROJECT MANAGEMENT

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•  Bring all aspects of your project into one place.

•  Capture email, tasks, documents, information seamlessly.

•  Share, comment, develop and recommend key information.

•  Reduce information overload by having one place for all content

Make it easy to find key information

Capture ideas, store documents, develop best practice, collect everything in one easily searchable and managable place.

Use Sub Communities to have private areas for specialist information.

Share key content with others, either internal or external to your organization.


PROJECT MANAGEMENT: ACTIVITIES

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Activities provide a comprehensive structure to manage the most complex of tasks. You can assign actions to members of your team. You can combine files, emails, actions, comments and bookmarks with the tasks to become a System of Record as well as a System of Engagement.


BOSCH - CLIENT LOCALISATION REQUESTS USING ACTIVITIES

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Phonecalls Emails Many documents Many revisions Many reviews

80% decrease in overtime; 70% decrease in email; Process 4 weeks is now 6 days


PROJECT MANAGEMENT: STATUS UPDATES

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Status Updates let you cut down the email traffic without affecting communication. Post updates about the project using hash tags and @ mentions like twitter. Everyone can benefit from the stream of information without being overloaded by information they don’t need in their inbox.


WORK MORE CLOSELY WITH CUSTOMERS & SUPPLIERS

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WORKING WITH CUSTOMERS AND SUPPLIERS

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Your Organization

Your Clients & Suppliers as Guests

have free access

Attend Web Meetings

Work with Files

Upload Files Create & Participate in Projects (Activities)

Join your Communities to share content

Be part of the Network

Invite their own guests

Break down the barriers to a better working relationship

Files

Profiles

Wikis Communities

Activities

Ideation

Blogs

Network

Status Updates

Recommendation

Forums

Sharing


WORKING WITH CUSTOMERS AND SUPPLIERS

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Its easy to set up shared spaces with controlled security. Sub communities allow you to have private areas, and any content visible to guests is always flagged with a yellow box.


REVITALISE CORPORATE COMMUNICATIONS

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REVITALIZE CORPORATE COMMUNICATIONS

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NEWS WELCOME TO THE FUTURE OF WORK

ü  Regular publishing keeps interest up ü  Keeping articles short maintains attention ü  Driving comments involves employees and

helps capture mood and opinion ü  Employees feel they are listened to.

•  Establish a Blog for Company News •  Publish articles as they become available •  End each article with a question to drive

engagement •  Participate in discussion about the article •  Highlight key contributions •  Keep the articles short – max 500 words •  Use pictures and an attention-grabbing

headline.


REVITALIZE CORPORATE COMMUNICATIONS

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ESTABLISH CONTINUOUS PROCESS IMPROVEMENT

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ESTABLISH CONTINUOUS PROCESS IMROVEMENT

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CPD Community


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The best ideas for improvement come from your experts – your customers and your staff. Give them a means to capture and develop these.

Ideas 6

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3 TOP SAFETY IMPROVEMENT

INITIATIVE


ESTABLISH CONTINUOUS PROCESS IMROVEMENT

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Use an Ideation Blog as an great way to collect people’s ideas, develop them, and then vote on them. Everyone has a chance to put their idea forward, to develop it and participate in the success of an idea. Ideation is invaluable for CPD, safety issues, product brainstorming, etc.


BUILD SMARTER DEPARTMENTS

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Greenwell

Research Production HR Sales IT


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Share Knowledge

Locate Expertise

Manage Information

Standardize Approach

Optimize Processes

Improve Safety

Manage Information

Locate Expertise

Manage Information


Improve Comms

Share Knowledge

Locate Expertise

Manage Information

Optimize Processes

Manage Information

Self Service



Greenwell

Research Production HR Sales IT


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Share Knowledge

Locate Expertise

Manage Information


Optimize Processes

Improve Safety

Manage Information

Locate Expertise

Manage Information


Improve Comms

Share Knowledge

Locate Expertise

Manage Information

Optimize Processes

Manage Information

Self Service




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Bring the people with similar job roles across your organisation together. Let them share their best practice and experience in a virtual department. Using a community to unite a department is a great way of locating knowledge.


HAVE MORE EFFECTIVE MEETINGS

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HAVE MORE EFFECTIVE MEETINGS

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Check your colleagues’ schedules

To find a time that works for all

Keep track of updates With fast and smart

searching.

Share the documents, agenda, minutes and tasks in an Activity – everyone can see the same information. Reduces information flood.


GET YOUR SMARTEST PEOPLE WORKING TOGETHER

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GET YOUR SMARTEST PEOPLE WORKING TOGETHER

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Using communities, bring people doing similar jobs in different parts of the organization together. They can share best practice, experience, and locate help when they need it. Bring your best brains together – it improves their job satisfaction and raises the corporate intelligence.


CONNECT & WORK MORE EFFECTIVELY WITH REMOTE TEAMS 26





CONNECT & WORK MORE EFFECTIVELY WITH REMOTE TEAMS

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Use social communication to bring people in other locations closer. Share status updates, files, news and other information socially, not through email. Use instant messaging, video conferencing and mobile working to keep everyone in touch wherever they are.



PRODUCE DOCUMENTS COLLABORATIVELY IN LESS TIME 28


PRODUCE DOCUMENTS COLLABORATIVELY IN LESS TIME

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E =V (R+1)St = EF

E = Emails R = Recipients V = Versions St = Storage F = File Size

4 people, working on 4 versions of a file, generates 20 emails, 20 copies of the file, and 20 times the storage.



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Email = 0Storage = F

With IBM Docs in Connections Cloud S1 One copy of the document, no emails, everyone sees the current version.

E = Emails St = Storage F = File Size


REDUCE TRAVEL TIME AND COSTS

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REDUCE TRAVEL TIME AND COSTS

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Do you like being here?



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Instant Messaging, Web Meetings, Video Conferencing with IBM Connections Cloud Keep your staff our of airports, off trains and more productive.

What can IBM Connections Cloud do for my business?

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