Managing SharePoint using System Center

Managing and Monitoring SharePoint 2010 with System Center Operations ManagerDan StoltsSr. IT Pro EvangelistMicrosoft CorporationBlog: http://ITProGuru.comTwitter: @ITProGuru1/29/20111 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.Microsoft SharePoint Conference 2009Session Objective & Key TakeawaysSession ObjectiveIntroduction to Systems Monitoring with System Center Operations ManagerOverview of SharePoint management packImprovements over 2007 management packKey TakeawaysUnderstand how System Center Operations Manager can help improve performance and reliability of SharePoint InfrastructureUnderstand how SharePoint Management Pack worksUnderstand how to set service level goals and monitor how you are doing against those goalsAgendaIntroductionSystem Center Operations MangerMonitoring SharePointManagement Packs and MonitoringWhats Inside Consolidated MPDeliverablesLots of DemosService Level DashboardQ&AResources

3The BasicsWhat is SCOM?System Center Operations ManagerSystems Monitoring SolutionCurrent version 2007 R2Visibility Into Your SystemsHealth, Availability, Performance, Configuration Alerts, Knowledge, ReportingMonitor Service Level AgreementsComplete Monitoring SolutionWindows Server, Desktop, WorkloadsLinux/Unix, Applications, Services, MoreExtensible through Management Packs

System Center Operations Manager a key component of the System Center family of Systems Management products from Microsoft. Operations Manager is the part of the system that Monitors systems. The current released version is 2007 R2. It monitors systems and offers IT Managers the tools and assistance to keep their applications running smoothly. It gives IT visibility through views or dashboards into the health, availability, performance and configuration of systems. When there are problems, the system raises alerts and offers knowledge on how to resolve the issues. In some cases it can even automate the process of fixing the issues. It also has reporting capability for looking at the data collected and doing analysis and reporting.

With Operations Manager 2007 R2 customers are also able to improve their availability and performance metrics through enhanced service level monitoring.

Operators can gain rapid insight into the state of the IT environment, and the IT services running across different systems and workloads. It works in heterogeneous environments and the workload can be broken down to any number of different levels or rolled up if you prefer.

We will talk more about Management Packs later. For now, a Management Pack is a delivery mechanism to extend and enhance the capabilities of Operations 2007 R2. 4System Center Architecture

WFE (Web Front End)ServersOps ConsoleAdmin ConsoleOps MgrServer

ApplicationServers

DatabaseServers

InfrastructureServers

I do not want to drill too deep into the architecture, but I do want to show at a very high level the architecture of Operations Manager. An Operations Manager Management Server collects data either through agents or network queries and stores that data in an SQL database. A workload server with an Operations Manager agent installed can collect far more data than an server without an agent. The agent reports back to the Management server on a predefined interval to give it the data desired depending on the workloads installed on that machine. The management server constantly looks at the data collected and takes action if action is needed. An operator connects to the Management server via an administration console which could simply be his desktop (or a web interface). The data is presented to the operator in different views and with drill down capability. Front End Web Servers, Application Servers, Database Servers and all other infrastructure can roll up for a simplistic but complete monitoring solution.5Monitoring SharePoint Mission Critical!!!!Monitoring facilitates health and availability of this systemSharePoint is a complex service oriented systemMonitoring sourcesWindows event logWindows servicesObject model calls to ping the servicePerformance countersSPHA rules (SP Health Analyzer)Much More!!!Over recent years SharePoint has become a vital and critical part of the infrastructure. Like other critical systems monitoring and managing these workloads can increase performance and reliability. SharePoint is not just a service that runs on a server. It is a complex system that has many components. Because of this, there is a management pack specifically built to monitor SharePoint 2010.Some of the monitoring sources include the Windows Event Log and the Windows Services. If for example WWW services are having a problem, that will certainly impact SharePoint. You can setup calls to ping the service or even record a sequence of steps to navigate through a website as an example to confirm availability. You can use run as credentials and monitor the time it takes to complete the steps. If it takes longer than you would like then the system can raise a warning or even an error state. Any number of other performance counters can be looked at when monitoring SharePoint. Most are probably aware of the SharePoint Health Analyzer that is part of SharePoint 2010. That is the component that alerts you when you log into central administration if there is a problem. Operations Manager can raise the visibility of these alerts by acting on these rules. 6Consolidate Management PackSharePoint Foundation ServicesSharePoint ServerProject ServerSearch ServerOffice Web AppsAccess ServiceLoad Balancer ServiceBusiness Data ConnectivityClaims AuthExcel Calculation ServicesManaged MetadataPerformance PointSecured StoreSearch ServiceUser Profile ServiceVisio GraphicsUsage ServiceForm ServicesWord Automation2007 Vs 2010WSS / MOSS 2007SharePoint 2010ChangeDiscoveries516300%Classes101331293%Monitors28240300%Rules23510745%Reports27933%SPHA RulesNA100+100%TechNet KAsNA~150100%This table highlights the changes in SharePoint 2010 Reports 8Management Pack DeliverablesSharePoint Foundation MPSharePoint Foundation MP GuideMicrosoft SharePoint Server MPMicrosoft SharePoint Server MP GuideSharePoint MP config file

Localization:All Ops Mgr supported languages 9SharePoint 2010Management Packs and Monitoringdemo 1/29/201110 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.Microsoft SharePoint Conference 2009SharePoint Diagram ViewPhysical and Logical Topology with Drill DownExport as PictureEdit with VisioPublish to Visio Services in SharePoint 2010

In case you are not doing the Diagram View DemoTo publish to Visio Services, you need to download install and configure tools from VisioToolbox.com

11Service Level DashboardRuns in SharePointHow are you doing against Service Level GoalsAlmost real timeFilter to slice and dice the data

SharePoint 2010Service Level Dashboarddemo 1/29/201113 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.Microsoft SharePoint Conference 2009RecapMonitoringEnhanced depth and breadthIntegrated monitoringKnowledge ArticlesRapid resolutionConsolidated Management PacksSearch Server Project ServerOffice Web AppsAll Shared Services

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Microsoft System Center:Supporting Unified ManagementSingle infrastructure for end to end management lowers deployment costSingle user environment lowers training and operational costsSingle knowledge and rules engine accelerates ROI and improves processes Simple, cost effective, and flexible licensing eases procurement process

Today we talked about using System Center Operations Manager 2007 R2 to give you a single infrastructure for End-To-End Monitoring. This lowers training and operational costs, improves processes and accelerates ROI. It offers a simple, cost effective and flexible licensing procurement process. This infrastructure is integrated with other server products within the system center family which supports unified management and includes Configuration Management for Physical and Virtual Environments as well as Data Protection and Recovery15Call to ActionDownload and Install Operations Manager 2007 R2 Evaluation Download newest versions of the management packsStart Monitoring SharePoint and Other Critical Infrastructure componentsIncrease reliability of systemsDecrease time to resolutionBe proactive!!!Q&A17ResourcesSystem Center Operations Manager 2007 R2 (TechNet)http://technet.microsoft.com/en-us/library/bb310604.aspxOperations Manager 2007 R2 Quick Start Guidehttp://technet.microsoft.com/en-us/library/bb418758.aspxSolutions for Optimizing SharePointhttp://www.microsoft.com/systemcenter/en/us/optimizing-sharepoint.aspxManagement Pack Downloadshttp://technet.microsoft.com/en-us/library/bb975149.aspxService Level Dashboard for System Center Operations Managerhttp://technet.microsoft.com/en-us/library/cc540485.aspxOperations Manager 2007 R2 Supported Configurationshttp://technet.microsoft.com/en-us/library/bb309428.aspxUsing a Firewall with Operations Manager 2007 http://technet.microsoft.com/en-us/library/cc540431.aspx

Solutions for Optimizing Sharepoing18

2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.1/29/201119 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.Microsoft SharePoint Conference 2009