Welcoming Change - MC3 Milwaukee - MC3 Milwaukee · • Annual Report Committee - Produces a report...
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Transcript of Welcoming Change - MC3 Milwaukee - MC3 Milwaukee · • Annual Report Committee - Produces a report...
Welcoming Change
2014 Annual Report
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Our ChallengeMany people seeking
behavioral health services have both mental health and
substance abuse issues, as well as other complex needs.
Our MissionTo create a community
system where the people seeking help engage in
meaningful partnerships with the people providing help.
Our GoalEvery person and program
in the MC3 will become welcoming, culturally
intelligent, trauma-informed, recovery-oriented, and
co-occuring capable.
MC3 efforts continue to grow every year as more and more talented people and incredible agencies get involved. Each subcommittee is diligently working on tasks for the betterment of the co-occurring system in Milwaukee County. As a group we are always looking at ways to increase involvement and share our values with others in order to offer welcoming, co-occurring capable, trauma informed and person centered recovery services. We are excited about our accomplishments the past few years and especially in 2014 when many of the coalition’s ideas became reality, such as completion of our Values, a website, and the collection of Change Projects. It is our hope to continue to expand our partnerships in the community and offer the highest quality of services to those seeking assistance.
Sue Clark Vital Voices for Mental Health
Nathan ZeigerBell Therapy
Message from the Chairpersons
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• Share diverse practices & perspectives by building partnerships among community agencies and other stakeholders.
• Empower all individuals within an organization to contribute to a culture of leadership.
• Provide technical assistance for Continuous Quality Improvement projects.
• Facilitate regular skill-building trainings and educational opportunities for those providing help. • Improve the quality of life for
the people we serve.
• Mental Health Service Providers
• Substance Use Service Providers• Other Healthcare Providers• Current & Former Service
Recipients• Advocates & Families• Private & Public Systems• State & Local Administrators• Hundreds of participants from
dozens of organizations… and growing!
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Welcoming: All individuals,
regardless of their presenting issues, are
greeted warmly, without judgment or criticism, in
every environment in which they seek help.
Trauma-Informed Care:
Care that is grounded in and directed by
understanding the impact of trauma and violence on humans.
System Integration: The development of long-term structural linkages among different sectors of the human services
system as a whole.
Stage-Matched Recovery Planning: For each condition or issue presented, care
plans and outcomes must be matched to a specific
stage of change and phase of recovery.
Service Integration: The creation of linkages
among services, resources, people, and/or
processes involved in every person’s recovery.
Recovery: A self directed process
of change whereby individuals work to improve their own
health and wellness.
Person-Centered Care:
Helping relationships that begin with the goals of the individual, their
strengths, and their ideas on their treatment.
Cultural Intelligence:
Culturally and linguistically appropriate services
integrated throughout an organization and system in
partnership with the communities being served.
Co-Occurring Capability:
The capacity of helping environments to provide integrated services to all individuals and families
with complex needs.
MC3VALUES
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Person-Centered Care CommitteeIntegrates and ensures that Person Centered Care pinciples are in each program and service. To improve satisfaction and recovery outcomes for individuals and familes while promoting stigma reduction.
MC3 Charter / Document / Bylaws CommitteeDevelops and revises documents which outline the history, purposes and challenges faced by community stake holders working to integrate the system of care.
Representation & Recruitment CommitteeIdentifies those whose involvement in MC3 Steering Committee would maximize the impact of the MC3 approach throughout Milwaukee County.
Outreach CommitteeProvides organizations and individuals with information about MC3 to encourage them to become involved; targeting diversity and unrepresented groups.
Evaluation CommitteeTracks the activities and progress of the MC3 Steering Committee, the MC3 sub-commitees and change agents working to promote system change.
• Constructs Committee - Defines the values of MC3 and the indicators of these values as well as the possible assessments to utilize for this process.
• Annual Report Committee - Produces a report of MC3 accomplishments throughout the year. • Electronic Communication Committee - Manages and maintains electronic methods of communication
throughout the MC3 change agent community. Also, this committee helps maintain quality and improvement of the change agent meetings.
Cultural Intelligence CommitteeImproves recovery outcomes for individuals and families representing diverse cultures.
2014 Sub-Committees
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Through the Years
2009First Meeting of Stakeholders Interested in Implementing Comprehensive, Continuous, Integrated System of Care (CCISC) model in Milwaukee County
Substance Abuse & Mental Health Services Administration Grants Supporting CCISC Implementation in Milwaukee County Obtained
2010First Steering Committee Meeting
Review of Potential Charter
Distribution of COMPASS-EZ training video
2011First Change Agent MeetingFirst MC3 Outreach Presentation Given by Presentation Subcommittee
CCISC/Trauma-Informed Care Coordinator for BHD Hired
First Training to Utilize NIATxQuality Improvement Process to Inform MC3 Change Projects
MC3 Steering Committee Signs MC3 Charter Document
2012MC3 Presentation at Wisconsin Association on Alcohol & Other Drug Abuse Conference
MC3 Steering Committee Approves By-Laws
Significant Outreach to Broaden Steering Committee Representation
Person-Centered Planning Subcommittee Established and Linked with Mental Health Redesign
2013Major Recruitment Efforts in Native American Community, African-American Community, & Law Enforcement
Native American Cultural Awareness Fair Developed and Held at Gerald L. Ignace Indian Health Center
MC3 Website Development Initiated
MC3 Charter Document Signed
MC3 Values Accepted by Steering Committee
MC3 Logo Created
MC3 Cultural Intelligence Subcommittee Created
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MC3 Change Agent Meetings 2014 Other Notable Events
January COMPASS Clinic Jan/Feb
Ethics for Everyday Use February
March Reducing Stigma Community Event
Recovery Planning for Adolescents
April COMPASS Clinic April/May
Co-Occurring Intervention Strategies
May
June David Sheff
Creating MC3 Partnerships July Emotional CPR
August MC3 Co-Chair Appointed to Mental Health Board
MC3 World Café September IDDT Fall Session Begins
Clinical Self Assessment October COMPASS Clinic Sept/Oct
November Reducing Stigma Community Event
Jingle Mingle Partnership Fair December
2009First Meeting of Stakeholders Interested in Implementing Comprehensive, Continuous, Integrated System of Care (CCISC) model in Milwaukee County
Substance Abuse & Mental Health Services Administration Grants Supporting CCISC Implementation in Milwaukee County Obtained
2010First Steering Committee Meeting
Review of Potential Charter
Distribution of COMPASS-EZ training video
2011First Change Agent MeetingFirst MC3 Outreach Presentation Given by Presentation Subcommittee
CCISC/Trauma-Informed Care Coordinator for BHD Hired
First Training to Utilize NIATxQuality Improvement Process to Inform MC3 Change Projects
MC3 Steering Committee Signs MC3 Charter Document
2012MC3 Presentation at Wisconsin Association on Alcohol & Other Drug Abuse Conference
MC3 Steering Committee Approves By-Laws
Significant Outreach to Broaden Steering Committee Representation
Person-Centered Planning Subcommittee Established and Linked with Mental Health Redesign
2013Major Recruitment Efforts in Native American Community, African-American Community, & Law Enforcement
Native American Cultural Awareness Fair Developed and Held at Gerald L. Ignace Indian Health Center
MC3 Website Development Initiated
MC3 Charter Document Signed
MC3 Values Accepted by Steering Committee
MC3 Logo Created
MC3 Cultural Intelligence Subcommittee Created
8*As of first Change Agent meeting at the beginning of each year
Change Agent ('chānj 'ā-jәnt): a person from inside or outside an organization who helps that organization transform itself by focusing on such matters as organizational effectiveness, improvement, and development.
Changing the world....
one agent...
at a time!
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0
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20
30
40
50
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CommitmentFirst
COMPASS Change TeamChangeProject Change
Meetings
57 7
3
17
27 29
3734 39
34
55
47
39
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Achievement of MC3 Milestones by Program
201220132014
Above chart represents number of programs responding who answered: Commitment: Agency/organization has made formal commitment by signing the MC3 Charter. First COMPASS: Program has completed the COMPASS self-assessment tool at least once. Change Team: Program has organized and empowered an internal change “team.”Change Project: Participating program has completed at least one change project. Change Meetings: Participating program is represented at most or all Change Agent meetings.
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• Sandra Baker - Meta House• Michael Bauer - Outreach Community Health
Centers• Serge Blasberg - Peer GAC / NAMI • Paul Brodwin - University of Wisconsin-
Milwaukee• BethAnn Burazin - MH Redesign & MC3 Change
Agent• Sue Clark - Vital Voices for Mental Health• Davide Donaldson - Milwaukee Mental Health
Associates• Matt Drymalski - Milwaukee County CARS• Janet Fleege - Milwaukee County CARS• Pam Fleider - Alternatives in Psychological
Consultation • Mark Flower - Dryhootch• Rachel Forman - Grand Avenue Club• Mark Fossie - M&S Clinical Services• Katy Golden - SaintA Inc.• Shawn Green - Faith Partnerships Network• Peter Hoeffel - NAMI Greater Milwaukee
• Robert Huberty - Medical College of Wisconsin
• John Hyatt - IMPACT• Bernestine Jeffers - Wisconsin DHS • Jane Johnston - Horizon Health Care • Steve Lancaste - Center for Veterans Issues• Rochelle Landingham - Westcare WI• Sue McKenzie - Rogers InHealth and WISE• Alyssa Miller - Gerald Ignace • Amy Moebius - MC3 Coordinator• Dawn Mumaw - Milwaukee County DCSD • Michelle Naples - Milwaukee County DHHS • Mary Neubauer - Community Advocates• Michael Nunley - Milwaukee County CARS• Kelly Pethke - Milwaukee County DCSD • Cindy Piotter - Meta House • Jennifer Wittwer - Milwaukee County CARS• Dawn Zak - Mental Health America of
Wisconsin• Nathan Zeiger - Bell Therapy
2014 Steering Committee
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We will continue our commitment to MC3 on an operational and leadership level in order to make the health care system a person-centered community more welcoming to all we serve.- Alternatives in Psychological Consultation
Our agency has become a more
welcoming community, one in which members are acknowledged for
their resilience and have opportunities to strengthen it, all the while inspiring and
being inspired by their peers.- Grand Avenue Club
A change engine, a focused movement, a fresh start with vision,
purpose, and momentum.- Medical College of
Wisconsin
I would highly recommend all agencies embrace this model. It’s the right thing
to do for those you serve… and it’s inexpensive and effective!
- Mental Health America of Wisconsin
We stay involved because we want to be part of the conversation as we move closer to a “one door” system. - Meta House
Get Involvedwww.MC3Milwaukee.org
To learn more about MC3 or to support our efforts and join this movement, visit our website or contact
Amy Moebius at 414-257-5412
A special thank you to the Milwaukee County Behavioral Health Division for its continued support of the MC3 mission, and sincere appreciation to Tonya Simpson, Milwaukee County Department of Health &
Human Services and Vickie Boneck, IMPACT, for consultation and design of this annual report.
