Welcome@Elia Contractors Day Go for Zero Together...

Welcome@Elia Contractors DayGo for Zero Together with You

7th June 2016

Welcome

Barbara VerhaegenCommunications

Agenda

1 GO4Zero & Safety for Contractors

2 Safety Context

3 Focus on S4C Actions

4 Q&A

Elia Contractor Day / Brussel / 7 June 2016

Please, select 3 most important themes to work on to improve safety with contractors:

1. Have a severe qualification process to qualify the best contractors on safety

2. Review & audit work leaders (WL) to improve their competency

3. Have an early identification of high-risk work situations and work periods

4. Ensure a solid work preparation & coordination before work starts

5. Improve & increase of safety moments on the construction site

6. Elia performs supervision on the construction site (e.g.: during high-risk work situations)

7. Strengthen experience feedback to ensure continuous improvement

8. Have a sanctions and reward system to incentivize safety attitude on the field

9. Promote safety attitude on sites works and from line management

10. Communicate on safety (e.g.: lessons learned from incidents/accidents, basis safetyrules)

Voting


Welcome

Frédéric DunonChief Assets Officer

Safety is our highestpriority

The community is at theheart of every decision

Elia’s Mission Statement

We deliver the infrastructure of the future and innovate in services thatenable the pathway to a reliable and sustainable power system, with

the interest of the community at the heart of every decision.We will continue to keep the lights on and serve our customers in an efficientand non-discriminatory way, while protecting the safety of our personnel and

subcontractors.

Mission Statement

More focus since previous mission statement on


Safety is more than statistics. It’s about making sureeveryone returns to his family every day!


Our strategy:

1. Competences – People & Technical Skills

2. Anchoring the Operational Dialogue

3. Further stimulating Continuous Improvement

4. Ensure coherence at safety level


Action Plan Contractors

Almost a threefold increase of CAPEXfor the next 5 years: 2,3b€

Twice as much projects under construction2013 (± 70) 2016 (± 130)

500 to 800 technicians of (sub)contractingcompanies are working on our infrastructure

Increase in number of accidents

Increase in number of violations

(15 in 2013, 22 in 2014, 51 in 2015)

Increase maturity of contractors(working on projects & maintenance)

Very ambitious objective : zero accident withcontractors

Con

text

Cha

lleng

e

Challenge = Reverse trendChallenge = Reverse trendElia Contractor Day / Brussel / 7 June 2016

Safety @ Elia:

A prerequisite

Not a slogan but a way of managing ourbusinesses… day after day after day

Elia can’t achieve it by its own! We needyou for this journey


Agenda

1 GO4Zero & Safety for Contractors S4C

2 Safety Context


4 Q&A


Context

Stéphane OttoHead of Safety & Health

Safety Moment


2015

2000

2005

2010

Some actions taken in the past

IGSx / AVIx Training & Certification

Permanent presence from Contractor’s Work Supervisor using thelanguage of the region

Permit to work

SLA for contractors

Personal Infraction / Sanction system

Debriefing Contractor

Qualification process

Debriefing Safety Coordinator

Revision of access rules to electrical site

Working with Contractors with a better score than average from sector


Unsafe situations


Unsafe situations


U

I

H

Unsafe situations


Safe situations


Conditions

Behaviour

80%OF INDUSTRIAL ACCIDENTSARE ATTRIBUTABLE TOORGANISATIONAL AND

HUMAN FAILURES

Elia Contractor Day / Brussel / 7 June 2016 Sources: Herbert Heinrich, Industrial Accident Prevention, Baron, RG

Poor hazardidentification orrisk assessment

Inadequatesupervision

Improperdecision-making orlack of judgment

Unintentionalviolation (by

individual or group)

Unsuitable workingstandards and

procedures

Contributing factors to fatal incidentsand high potential events:

Insufficient/ineffectivetraining or

competency

80%OF INDUSTRIAL ACCIDENTSARE ATTRIBUTABLE TOORGANISATIONAL AND

HUMAN FAILURES

Elia Contractor Day / Brussel / 7 June 2016 Sources: Herbert Heinrich, Industrial Accident Prevention, Baron, RG

Agenda


2 Safety Context


4 Q&A


Vendor Management Process

Harald van Outryve d’YdewalleHead of Procurement

Focus on S4C Actions


VendorManagement

Process

VendorManagement

Process

Bonus malus,Sanctions &Incentives


Safety Rulescommunicationto work leaders


High safety risksidentification and

follow-up


follow-up

Review & Auditon ADT / WVGunderstanding


Morning Star /360

Morning Star /360

VendorEvaluation

VendorEvaluation

Vendor management process

33

ProjectEvaluation

ProjectEvaluation

ProjectExecution

ProjectExecutionTenderingTenderingContractor

QualificationContractor

Qualification

• Simplify and strengthen general questionnaire

• Strengthened exclusion criteria

• Less general questions

• Integrate the project evaluation in the overall contractor qualification

• Technical examinations for specific Elia works (ex. cable pulling)

• Organize events to explain works complexity to new players

• Yearly check of company qualificationElia Contractor Day / Brussel / 7 June 2016


34

ProjectEvaluation

ProjectEvaluation

ProjectExecution



Qualification

• Generally replace TCO approach by a pass / fail approach with safety andquality minimum requirements and thresholds – award on “best price” tocompliant contractors

• Dynamic management of contractors that participate or not to the tenderingprocess based on capacity and know how of contractor and complexity ofproject

• Immediate exclusion for bad evaluated contractors (< 60 on safety andquality on a project)

VendorEvaluation

VendorEvaluation



35

ProjectEvaluation

ProjectEvaluation

ProjectExecution



Qualification

• More structural approach ofpilot projects

• Define critical tasks andsubcontracting rules

• Introduce the possibility toSTOP a project and to takethe second best

• Consequent application ofSLA’s

VendorEvaluation

VendorEvaluation


Prevention and protection of persons- Repeated infraction 1st degree- Infraction 2nd and 3rd degree- No declaration of incident/accident- Non performant work leader

Prevention and protection of persons- Repeated infraction 1st degree- Infraction 2nd and 3rd degree- No declaration of incident/accident- Non performant work leader

Accidents- Major accident with (partial) responsibility of the

contractor- Fluid accidents- Quality of incident analysis

Accidents- Major accident with (partial) responsibility of the

contractor- Fluid accidents- Quality of incident analysis

Subcontracting- Use of not communicated subcontractors to Elia- Infraction to subcontracting rules

Subcontracting- Use of not communicated subcontractors to Elia- Infraction to subcontracting rules

Environment- Infraction against environmental rules- Neglection of pollution- Non removal of waste

Environment- Infraction against environmental rules- Neglection of pollution- Non removal of waste


36

ProjectEvaluation

ProjectEvaluation

ProjectExecution



QualificationVendor

EvaluationVendor

Evaluation


Infraction 1st degree:No danger caused forperson, colleaguesand grid

Infraction 1st degree:No danger caused forperson, colleaguesand grid

Infraction 2nd degreeDanger caused forperson, but not forcolleagues and grid

Infraction 2nd degreeDanger caused forperson, but not forcolleagues and grid

Infraction 3rd degreeDanger caused forperson, colleaguesand grid

Infraction 3rd degreeDanger caused forperson, colleaguesand grid

Sanctions- Information to work leader- Stern warning to involved company- Action plan- …..

Sanctions- Information to work leader- Stern warning to involved company- Action plan- …..

Sanctions- Management debriefing- Temporary withdrawal of the Elia certificate of the offender- New safety test for offender- …..

Sanctions- Management debriefing- Temporary withdrawal of the Elia certificate of the offender- New safety test for offender- …..

Sanctions- Management debriefing- Temporary or definitive withdrawal of the Elia certificate of

the offender- Exclusion of the company- ….

Sanctions- Management debriefing- Temporary or definitive withdrawal of the Elia certificate of

the offender- Exclusion of the company- ….


37

ProjectEvaluation

ProjectEvaluation

ProjectExecution



Qualification

• Reengineer the vendor evaluation questionnaire, process and tool (Q42016)

• Increased requirements of evaluation (safety / quality) from 50% to 60%

• Enlarge the evaluation process (not only work activities) (Q42016)

• Strengthen impact of vendor evaluation by introducing a Bonus / Malussystem

VendorEvaluation

VendorEvaluation


Safety is key in each phase of the Contractor managementprocess

Our ambition is to work with best suppliers on safetyQ3 ‘16

Vendormanagement

process


Safety Rules Communication towork leaders

Dirk WellensMaintenance Assessment & Commissioning Manager



VendorManagement

Process

VendorManagement

Process






follow-up


follow-up



Morning Star /360

Morning Star /360

We reinforce communication to work leaders on 5 expected safety commitments

Safety rules communication to work leaders


Work leaders are key players when it comes to safety excellence!


Our ambition is to work with best suppliers on safety

Work leaders are key players when it comes to safetyexcellence

5 expected safety commitments will be communicated to WLsQ3 ‘16

Q3 ‘16Vendor

managementprocess

Safety rulesWL




VendorManagement

Process

VendorManagement

Process






follow-up


follow-up



Morning Star /360

Morning Star /360

Incident Jupille 220 kV

Construction meetings: check al risks situations and define safe work plan

Identify & define risks during work preparation

Scenario: identify & define risks in preparation phase

Morning Star / 360°

Consultation oninterventions

High Safety Risks identification and follow-up



5 expected safety commitments will be communicated to WLs

High Safety Risks will be identified and followed-up

Pilots are foreseen on selected projects prior to starting roll-out in waves with all contractors and subcontractors

Q3-Q4 ‘162017

Q3 ‘16



Vendormanagement

process

Safety rulesWL

HSRidentificationand follow-up




VendorManagement

Process

VendorManagement

Process






follow-up


follow-up



Morning Star /360

Morning Star /360



Morning StarMorning Star

WLWL WLWL

22

360 °360 °

360° Meeting between workleaders(WL) regarding coordination and coactivity

Elia Team Elia Team

11

22 Morning Star meeting between the workleader and his team

We want a two step daily coordination on each worksite:

Elia2016Elia

2016

11



Morning StarMorning Star

WLWL WLWL

22

360 °360 °

360° Meeting between workleaders(WL) regarding coordination and coactivity11

22 Morning Star meeting between the workleader and his team

We want a two step daily coordination on each worksite:

Elia Team Elia Team

Contractor 1and his

subcontractors

Contractor 2and his

subcontractors

WLWL WLWL

Contractors2017

Contractors2017

11



Daily coordination using 360° / MS is extended to contractors

Pilots will be executed prior to implementing it in waves withall contractors and subcontractors

Q3-Q4 ‘162017

Q3-Q4 ‘162017





Vendormanagement

process

Safety rulesWL


Morning Star /360°




VendorManagement

Process

VendorManagement

Process






follow-up


follow-up



Morning Star /360

Morning Star /360

• To identify all the risk during the work preparation and set in place preventionmeasures

• To manage both his teams and subcontractors teams

• SPOC function for Elia :• Coordinate activities between Elia personnel and others contractors

• Control and sign work permits

• Inform his team(s) about the risks related to the site and interactions with othersactivities

• Distribute daily the planned tasks to the team(s) and supervise the works execution

For all these reasons, the Work Leader must :

• Be always present on the construction site during the execution of works.

• Able to talk and understand the local language (coordination with Elia and authorities),and to explain the instructions to his team and the subcontractors

The role of the Work Leader


GOALAudit the leaders on site :assess their knowledge of Elia principlesand procedures

Representative sample of leaders will be audited

Review & Audit on ADT / WVG understanding


PROCESS1. The auditor will first observe the work leader during

the start of works

2. He tests the work leader on the work documents,reviews critical points and analyzes the level ofunderstanding

3. He then interviews a member of the team to ensurethat he has correctly been informed about risks andexecuted works

4. To conclude, the auditor writes his report and does adebriefing with the work leader.



Audit of the WL will be performed to assess their level ofknowledge of Work Permits

Q3 ‘16

Q3-Q4 ‘162017



Q3-Q4 ‘162017





Vendormanagement

process

Safety rulesWL


Morning Star /360°

Review &Audit on Work

Permits




VendorManagement

Process

VendorManagement

Process






follow-up


follow-up

Review & Auditon ADT/WVGunderstanding

Review & Auditon ADT/WVGunderstanding

Morning Star /360

Morning Star /360

Introduction to the bonus-malus system: principles

56

The bonus-malus system is introduced to have a transparent incentive for

works contractors to exceed average results in terms of safety given an

adequate level quality.

The evaluation will apply to the contractual entity and will be part of the final

statement of the project. The evaluation process remains unchanged.

The financial impact and the process will be reviewed annually to ensure that

it is financially neutral for Elia.

The methodology has already been successfully tested on a selection of

purchasing categories in the past years.


Introduction to the bonus-malus system: facts &figures


• Chart shows evaluation data of last 24 month of infrastructure works suppliers• 33% would have been impacted by bonus-malus system


Safety behaviour will be sanctioned and incentivizedconsequenly for vendors and their personnel

Q3 ‘16

Q3 ‘16



Q3-Q4 ‘162017



Q3-Q4 ‘162017





Vendormanagement

process

Safety rulesWL


Morning Star /360°


Permits



Q3 ‘16

Q3 ‘16



Q3-Q4 ‘162017



Q3-Q4 ‘162017





Vendormanagement

process

Safety rulesWL


Morning Star /360°


Permits


Safety behaviour will be sanctioned and incentivizedconsequenly for vendors and their personnel

1. To avoid any human harm2. Zero accidents/incidents as the final goal

For its own employees and its contractors & subcontractors’ staff

What

How

Making sure everyone returns to his family every dayWhy

Safety For Contractors (2016 – 2017)

1. More severe qualification process and verification of thecompetency of contractors’ staff

2. Earlier and better determining of the high-risk work situations andwork periods

3. Work start only after a solid and validated work preparation4. Reinforce guidance and supervision on the construction site5. Strengthen the experience feedback in a sustainable way


Weighted Results: 1st Choice = 3 Points, 2nd Choice = 2 Points...

1. Have a severe qualification process to qualify the best contractors on safety10.2%

2. Review & audit work leaders (WL) to improve their competency6.0%

3. Have an early identification of high-risk work situations and work periods11.4%

4. Ensure a solid work preparation & coordination before work starts16.7%

5. Improve & increase of safety moments on the construction site11.2%

6. Elia performs supervision on the construction site (e.g.: during high-risk work situations)9.2%

7. Strengthen experience feedback to ensure continuous improvement8.5%

8. Have a sanctions and reward system to incentivize safety attitude on the field4.1%

9. Promote safety attitude on sites works and from line management11.4%

10. Communicate on safety (e.g.: lessons learned from incidents/accidents, basis safetyrules) 11.4%

Agenda


2 Safety Context


4 Q&A


3 means to get information on project Safety For Contractors:

1. Web page on www.elia.be

• Project info centrally accessible: http://www.elia.be/en/safety-and-environment/safety/Safety-for-Contractors

2. Newsletter S4C

• Frequency determined by project phases and key milestones

3. Elia news

• Article on S4C for major events

How do you stay informed?

Many thanks for your attention!

Welcome@Elia Contractors Day Go for Zero Together...

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