Welcome to your Gateway to Team Coaching session! We will ...

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Global Team Coaching Institute - by WBECS

Gateway to Team Coaching Program

MODULE 1: Teams and TeamingWith Prof. David Clutterbuck and Sue Coyne, PCC

Why is Team Coaching the fastest growing aspect of coaching?

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MODULE 1: Teams and Teaming

● Managing expectations of different stakeholders

● Both running the business and transforming it

● Being members of multiple teams

● Working with systemic conflict

● The world becoming more complex and interconnected

● Working virtually

● The major challenges lie not in the parts but in the interconnections

The challenges for today’s leadership teams

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Complex mEsSy UNPREDICTABLE

Understanding the WHY of Team Coaching

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Source: Price & Toye (2017), McKinsey & Company (2018)

21% + 23% +29%Increased profitability

Economic return

Financialreturn

The Business Case for Team Coaching

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Journey from 1:1 to Team Coaching

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Our Gateway Journey

Reflective Practice

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● Knowing the difference between real teams, pseudo teams and work groups

● Knowing the different types of teams

● Understanding what teaming and teamwork are

Our Learning Outcomes

Learning Outcome 1Knowing the difference between real

teams, pseudo teams and work groups

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?

● Clear boundaries ● Members are interdependent ● Relatively stable entities

● Clear objectives ● Members work together● Regular progress reviews

Wageman, Hackman and Lehman (2005) Michael West (2012)

What constitutes a team

http://www.youtube.com/watch?v=aHSUp7msCIE&t=8

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‘... a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable.’

(Katzenbach and Smith, HBR, March 1993)

)

‘…an effective team: also meets and communicates in a way that raises morale and alignment, engages with all the teams key stakeholder groups in a way that grows performance and provides constant learning and development for all its members and the collective team.’

(Hawkins, 2017)

A Team is...

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Workinggroup Potential

team

Real team

Pseudo-team

High-performingteam

TEAM EFFECTIVENESS

PER

FOR

MA

NC

E IM

PAC

T

The difference between a real team, a pseudo team and a working group

Katzenbach and Smith 1993b:84

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“It is the purpose that creates the team – not the team – the need and the purpose is already out there in the world waiting for a team to respond.”

“The purpose of a team is to continuously co-create greater beneficial value, with and for all, their stakeholders.”

Peter Hawkins 2020, 2017

A Team is defined by its purpose, not by its members

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SharedWhat makes a learning team?

(Study by David Clutterbuck for the European Community 1999-2000)

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Work Group 1 2 3 4 5 Real Team

1 Strong individual clearly focussed leadership Shared leadership roles

2 Individual accountability Individual and mutual accountability

3 The group’s purpose is the same as the wider organization’s The team’s collective purpose is different from the organizational mission and the sum of individual objectives

4 Individual work products A number of products requiring collaboration

5 Runs efficient agenda-based meetings Creates generative dialogue, with open discussion and active problem solving

6 Measures its effectiveness indirectly by its influence on others (eg financial performance of the business)

Measures performance directly by assessing collectivework products

7 Discusses, decides and delegates Discusses, decides and does real work together

8 Members are only part of the group when they are together Members still act as part of the team when they are not together

9 The group is task focused The team is task, process and learning focused

Total Score:

Using the ‘Do You Need to Be a Team?’ Questionnaire

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?

You are walking to work and suddenly a thief snatches a handbag from a woman a few paces ahead. You take pursuit and are joined by several other people, including two who cross the road to cut off the thief’s escape route. Acting together instinctively, you catch the thief. Have you just created a team, or are you a group?

Please respond in the Q&A box

Team or Group?

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You are officially a sales team of seven – or that’s what it says on the organization chart. However, your two most successful members (from the perspective of having the highest sales each month) are not “team players” and do little to support their colleagues. Are you a team or a group?

Please respond in the Q&A box

Team or Group?

Let’s explore emerging Insights, questions and

awarenesses

Learning Outcome #2Knowing the Different Types of Teams

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T

TeamCharacteristics

Function

Customer group focus

Geographic spread

Position in the

hierarchy

Mode of operating

Duration

Leadership style

Team Characteristics

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Types of

teams

Stable teams

Cabin-crew teams

Standing project teams

Evolutionary teams

Develop-mental

alliances Virtual teams

Executive teams

Boards

Account teams

Agile Teams

Types of

teams

10 Different Types of Teams

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● Not co-located

● VIM: Virtual, International and Multicultural

“ A virtual team, like every team, is a group of people who interact through interdependent tasks guided by a common purpose” -- Lipnack and Stamps (1996)

Virtual/Hybrid Teams - Similarities and Differences

Let’s explore 1 or 2 emerging

insights,questions and awarenesses

Learning Outcome #3 Understanding what Teamwork and

Teaming are

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Teamwork (noun) is the process of intentionally collaborating with others in tasks and activities aimed at achieving goals identified and shared by the team.

Teaming (verb) is a process over time, both within and between teams, of commissioning, clarifying, co-creating, connecting and collectively learning.

Teamwork and Teaming

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● Communication

● Coordination

● Balance of member contributions

● Mutual support

● Effort

● Cohesion

Elements of Teamwork

(Clutterbuck, 2020 Coaching the Team at Work: p. 48-49)

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“Teaming behavior is often at odds with the demands of formal organizational structures,

which divide people by speciality and focus more of their attention on bosses than on peers.”

Amy Edmondson, “Teaming” p.83

“In teams everyone takes responsibility for their own and everyone else’s performance,

learning and well-being.”

David Clutterbuck

Teaming

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● The team is not created by team members

● The team is a system with a life of its own

● The team exists and operates in a wider systemic context

● Team coaches work with the team in relationship to that systemic context

System

Team

Self

Systemic Nature of Teamwork and Teaming

https://docs.google.com/file/d/1yXnnjXMyqwAVCFo0OS048Op84O0bVUi1/preview

Let’s explore 1 or 2 emerging insights,

questions and awarenesses.

Next steps

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● Do you need to be a team? (Learning Outcome 1)

● What is a team and difference between teams and groups? (Learning Outcome 1)

● Different types of teams (Learning Outcome 2)

● Teamwork and teaming (Learning Outcome 3)

● Coaching in pairs: How to work with a co-coach(Practicum)

● Creating a team alliance for psychological safety (Practicum)

Handouts for Module 1

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AbstractConceptualization

THINK ABOUT NEW APPROACHES AND

PRINCIPLES

Active ExperimentationTRY OUT SAFELY

Concrete experienceAPPLY IN YOUR WORK

Reflective observationPAUSE, REVIEW,

CONSIDER DEEPLY

Optimizing your learning on this program

Kolb Learning Cycle, 1984

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● Try out the ‘Do You Need to be a Team?’ Questionnaire with a team you know

● Two reflection questions on content of module -

○ How would you help a group decide whether it needs to become a team?

○ From the list of different types of teams – think of examples you have come across that are successful and those that were less successful – what made the difference?

Possible experiment to try out and Questions for Reflection

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● To create a learning laboratory about teaming

● To optimise learning by utilising the great diversity within learning groups

● To digest and integrate what was learnt on the Webinar

● To apply it to our varied work situations and learn from how others apply it

● To practice using the learning as co-coaches

● Support each other through discomfort and confusion to understanding

● To help each other with our emerging questions

Purpose of the Practicums

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Purpose:

● To start to build our learning community and Learning Groups

Learning Objectives:

1. To start to build our own Learning Community and Learning Groups

2. To create our Practicum and Learning Group Alliances

3. To agree learning group roles

4. To identify share and contract for your Learning Objectives

Practicum 1: Purpose and Objectives

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In these two hours we will cover:

● Welcome and Briefing - purpose of the Practicum, overall structure (10 minutes)

● Part 1 - Introductions and agreeing on co-coaching pairs in Learning Groups (20 minutes)

● PL and PA briefing and demo on creating Practicum Learning Alliance (15 mins)

● Part 2- Learning Group Alliance - facilitate learning alliance development in LG (30 minutes)

● Break (5 mins)

● Part 3 Learning Group Roles and Communication (15 minutes)

● Part 4 - Your Learning Objectives (20 minutes)

● Takeaways in chat, poll and close (5 minutes)

Overall Structure of the session

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P

1. Further reflection on what success looks like from start of the webinar today…

2. How I will deal with unlearning and new learning related challenges….

3. My one ask from this LG to support me in achieving this is…..

4. My one offer to this LG to optimize our shared learning experience is….

Preparation for Practicum 1

See you all next week for Practicum 1

Tuesday October 26th 2021

THE ENDThank you

Welcome to your Gateway to Team Coaching session! We will ...

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