WELCOME to UW-Madison · WELCOME to UW-Madison Co-Sponsored by ... Intro to 4 Generations in...

UW Sometimes and Aspiring Supervisor Series

WELCOME to UW-Madison

Co-Sponsored by

Wisconsin Union, Facilities, Planning & Management, & UW OHRD

Co-Facilitated by:

Mary Hoddy and Shoko Miyagi

Coming together is a beginning; keeping together is progress; working together is success.

Henry Ford


Weekly Topics 1st Theme: People Skills

Week 1 Learning and the Sometimes Supervisor

Week 2 Listening is the Key!

Week 3 More Listening and Questions

2nd Theme: Knowing “When to Do What”

Week 4 Adapting Supervision Styles

Week 5 On the Job Training and Coaching

~ No Class ~

Week 6 More Keys to Coaching and Feedback

3rd Theme: Putting It All Together

Week 7 Dealing with Difficult Situations

Week 8 Managing Projects and Processes

Coming together is a beginning, keeping together is progess, and working together is

success. Henry Ford


Getting to Know You and Your Wishes!

1. Find someone that you do not know

2. Introduce yourself. Share where you work. Come up with one

guideline for participating

3. We’ll introduce ourselves & create a list of:

Group Agreements

•

•

4. Review the Wishes you emailed us.

What would you add?

Get up and take your Binders with you.


Things to know about our class!

2. Each class builds on previous sessions. If you

miss a class:

• Do the readings

• Complete activities in packet

• Let Mary or Shoko know

3. Please slip out and take a

break if you need one!

We‘ll stay active so you won‘t get bored!


Help you: organize & analyze your thoughts

Lead you to: try ideas when you get back to work

Will not: Give you right / wrong answers to your

issues

Example of Using a Model: Situations can be

Simple (straight forward,

Step by step)

Complicated (more pieces, but still

step by step)

Complex (Multiple issues,

changing)

Following a Recipe Building a House Raising a Child

• • •

• • •

• • •

5. We offer Models and readings to:


Things to know about our class!

7. Thank you to OHRD for drinks

and snacks!!

8. Is there anyone who cannot access our SASS

Resources page at www.ohrd.wisc.edu/?

+ Speak Up and face others in

class when speaking

If someone arrives late, YOU are IT! Please help them get connect!

http://www.ohrd.wisc.edu/


Core Competencies Session Topic Learning Objectives

1 Learning Theme 1: People Skills

2 Listening

3 Questions

4 Adapting Theme 2: When to do What

5 Training

6 Coaching & Feedback

7 Difficult Feedback Theme 3: Put it All Together

8 Improving Procedures


1st Theme: Supervisory Skills

Learning and the Sometimes Supervisor

AGENDA

1. How Adults Learn

2. Three Learning Styles Preferences

3. Evaluating THIS session

and ideas for YOUR work

4. Intro to 4 Generations in

Workplace

5. Johari Window

+ Try Out Card


1. How Adults Learn

• In pairs, share a favorite learning experience

• Identify what your teacher did that made it so memorable

Teachers open the door...you enter yourself.

Chinese proverb


Head, Heart, Hands

Ideas, Feelings, and Actions Cognitive, Affective and Psychomotor

In your same pairs, share examples of

Head, Heart, and Hands from your story.

The deepest learning takes place in the affective or heart domain.


2. Three Learning Preferences

Visual

Auditory

Kinesthetic

Underline or highlight what you find useful on the page.

Principles of Learning


2 con. Three Learning Styles Preferences

Stand under the sign that best describes your preference for

learning.

Why did you stand where you did?

Vote with your feet!


New Research on Learning

1. Match WHAT we want to learn with the RIGHT method




2. Auditory and visual reinforce each other




2. Auditory and visual reinforce each other

3. CHUNK items in 3 - 5 parts so the brain can remember

•

•

•

Information overload can ensure little or NO learning.


3. Evaluating OUR Session and YOUR work

Head

(Knowledge)

Heart

(Feeling)

Hand /

Psychomotor

(Skills & Experiences)

Visual Auditory Chunking

What have we done so far today? What do you do in your work?


4. Four Generations in the Workplace Use the cards to guess characteristics of the different generations.

WW2 Baby Boomer Gen X Gen WHY

This is the first time in history to have four generations in the workplace.


5. JOHARI WINDOW

Public What we all know

My Blind Spots

What others know and I do not

Known To Self Unknown To Self Known to Others

Created by Joseph Luft and Harry Ingham

What do you want to share? Keep private?


5. JOHARI WINDOW


My Blind Spots


Private What I know and

Others do not

Unknown No one knows ..

Yet

My Potential

Known To Self Unknown To Self Known to Others Not Known to Others

Created by Joseph Luft and Harry Ingham

What do you want to share? Keep private?


5. JOHARI WINDOW


My Blind Spots


Private What I know and

Others do not

Unknown No one knows ..

Yet

My Potential

Known To Self Unknown To Self

Your

Turn

Privately, write a few of your characteristics in the boxes

What might be your Blind Spots or your Unknown areas of Potential Learning?


Reading for Week 2:

1. Complete SASS Skills Inventory. Page 8 in packet

2. Try out Card. What do you want to try this week?

3. An Introduction to Nonviolent Communication (NVC) -- pages 1-4.

http://www.celebrateempathy.com/NVC_Intro.pdf

Great to meet you! See you next week!!









WELCOME to UW-Madison · WELCOME to UW-Madison Co-Sponsored by ... Intro to 4 Generations in...

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