Welcome to the Partners In Care Programme Websession Six 15 th April 2015 The session will start at...
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Transcript of Welcome to the Partners In Care Programme Websession Six 15 th April 2015 The session will start at...
Welcome to the Partners In Care Programme
Websession Six 15th April 2015
The session will start at midday
Dr. Lynne MaherDirector for Innovation
@LynneMaher1
Partners In Care Programme Websession Six
Understanding experiences & moving to co-design
Dr. Lynne MaherDirector for Innovation
@LynneMaher1
• Background noise- Background noise- we can hear you! If you we can hear you! If you are able to mute your phone please do so until are able to mute your phone please do so until you want to speak to the groupyou want to speak to the group
• The ‘chat’ box The ‘chat’ box – you are able to write a – you are able to write a note/question in the chat box at any time. note/question in the chat box at any time. Please just use the ‘general’ chat box and not Please just use the ‘general’ chat box and not the specific Q&A onethe specific Q&A one
Agenda for todays webcall
• Moving from understand to improve through co-design • Evaluation• Plan for next two months• Workbook review update
– By 5pm on Thursday 28th May 2015
• Time for questions
Evaluation
• An evaluation of the programme has been commissioned by HQSC and the evaluation period will start in the next few weeks
• Data will be collected through the workbooks, telephone interviews, a few face to face interviews, and the case study.
• Interviews to include consumers, project team staff and sponsors.
• You will receive an e mail from Brooke Hayward, Evaluation Officer who will liaise with you about suitable times for a call/visit.
We all have different perspectives via twitter @GaryYarlington
Mapping
Co-designDiscuss your plans
Co-designing future information
“I was the only one who was
consistently there.
I was the only one who knew the whole
story.”
Ruby 84 years young……
During co-design you will collect ideas and find possibilities
Questions? Questions?
Communications and Measurement
“What the leader cares about (and typically bases at least 80% of his or her message to others on) does not tap into roughly 80% of the workforce’s primary motivators for putting extra energy into
the change programme”
Scott Keller and Carolyn Aiken (2009) The Inconvenient Truth about Change Management
Measuring
“what matters more than raw data is our ability to place these facts in context and
deliver them with emotional impact”Daniel Pink –A whole new mind 2008
© NHS Institute for Innovation and Improvement 2008
Think about your messages
Source: Marshall Ganz
Shared understanding leads toAction
Narrativewhy?
Strategywhat?
Source Marshall Ganze
What measures have you identified?
You need to ……• Complete the understand phase• Organise opportunities for co-design• Start to think about what you will measure• Re visit your workbook and complete the next
stages• Start developing your case study using the
template provided
Work book• First stage completion:
– Section 1- Preparation– Section 2- Capture – Section 6- Webex session 1 and 2
• Second stage completion:– Section 3- Understand– Section 4- Improve– Section 5 Measure– Section 6- all webex sessions
• Case Study
By 5pm on Thursday 28th May
2015
Time check
If you are working one day a week on your project
it is 9 days before your final work book and case study needs to be
submitted
How does that make you feel?