Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

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Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT) We will begin shortly. Call-in information is 888.742.8686 , Conference ID – 2087716 . Please place your phone on mute unless you are speaking [DO NOT USE HOLD]. Thank you. As a Participant you can enter F11” for Full Screen View and “Esc” to return to normal view *6 to Mute or *7 to Un-Mute

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Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT). We will begin shortly. Call-in information is 888.742.8686 , Conference ID – 2087716 . Please place your phone on mute unless you are speaking [DO NOT USE HOLD] . Thank you. - PowerPoint PPT Presentation

Transcript of Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

Page 1: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

•Welcome to the EQR Quarterly Meeting!

Wednesday, March 25, 20091:00 p.m. – 2:30 p.m. (EDT)

We will begin shortly. Call-in information is 888.742.8686, Conference ID – 2087716.

Please place your phone on mute unless you are speaking [DO NOT USE HOLD]. Thank you.

As a Participant you can enter “F11” for Full Screen View and “Esc” to return to normal view

*6 to Mute or *7 to Un-Mute

Page 2: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

External Quality Review Quarterly Meeting

Wednesday, March 25, 20091:00 p.m. – 2:30 p.m.

WELCOME!

Page 3: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

EQR Quarterly Meeting

Welcome to all participants

Overview of agenda

Webinar do’s and don’ts

Evaluation Forms

Page 4: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

Summary of Performance Improvement Projects Validation Findings

Presenter:

Donald Grostic, MS

Associate Director, Research and Analysis Team

State & Corporate Services

Wednesday, March 25, 2009

1:15p.m. – 1:45 p.m.

Page 5: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

Presentation Overview

• 2008-2009 PIP Validation Process• Summary of Findings• PIP Validation Summary Report Update• MCO Comment Process• Next Steps

Page 6: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

2008-2009 PIP Validation Process

• “Statement of Intent” was completed by each MCO type and submitted to HSAG.

• For 2008-2009, MCOs were to submit to HSAG two PIPs for validation:

– Clinical and nonclinical

– Collaborative topic and one other

Page 7: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

2008-2009 PIP Process (cont.)

• HSAG selected two PIPs per MCO based on prior-approved selection criteria.

– One collaborative and one plan-specific PIP.

– One clinical and one nonclinical, unless all PIPs were one type or the other in which case both were clinical or nonclinical for this year’s validation cycle.

Page 8: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

119 PIPs Submitted for 2008-2009

MCO-TypeCollaborative Plan-specific

2007-2008 2008-2009 2007-2008 2008-2009

HMO 23 24 23 26

PSN 8 8 8 8

NHDP 13 15 13 14

PMHP 12 12 11 12

Page 9: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

Collaborative PIP Topics

MCO-Type

Collaborative Topic

HMOWell-Child Visits in the First 15 Months of Life – Six or More Visits

PSNWell-Child Visits in the First 15 Months of Life – Six or More Visits

NHDP Retention Rate

PMHPFollow-up Within Seven Days after Acute Care Discharge for a Mental Health Diagnosis

Page 10: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

Summary of Findings

• A total of 73 PIPs scored at least 80 percent compared to 91 PIPs in 2007-2008 (total of 111 PIPs for 2007-2008).

• A total of 46 PIPs scored below 80 percent compared to 20 PIPs in 2007-2008.

• For 2008-2009, Activities I-V (sampling) were assessed for all 119 PIPs.

– 18 of the 119 PIPs had progressed to have Activity IX assessed.

– 3 progressed through Activity X.

Page 11: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

Summary of PIP Validation Scores

% Score of Evaluation

Elements Met

HMO PSN NHDP PMHP Total

07-08 08-09 07-08 08-09 07-08 08-09 07-08 08-09 07-08 08-09

90% to 100% 32 21 10 4 14 3 14 18 70 46

80% to 89% 8 10 0 4 5 12 8 1 21 27

70% to 79% 2 14 1 1 0 6 0 0 3 21

60% to 69% 3 3 0 3 2 3 1 0 6 9

Less than 60%

1 2 5 4 5 5 0 5 11 16

Total 46 50 16 16 26 29 23 24 111 119

Page 12: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

HMO Findings

• Total of 50 PIPs

– Three PIPs were assessed through Activity X.

– The average PIP score was 85 percent. Individual scores ranged from a low of 50

percent to a high of 100 percent.

– 86 percent of all the applicable evaluation elements assessed received a Met finding.

– 14 percent of all the applicable evaluation elements assessed received a Partially Met or Not Met.

Page 13: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

HMO PIP Overall Performance

2007-2008 2008-2009

12%

88%

% EvaluationElements Met

% EvaluationElements PartiallyMet or Not Met

14%

86%

% EvaluationElements Met

% EvaluationElements PartiallyMet or Not Met

Page 14: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

HMO Summary of PIP Validation Scores

% Score of Evaluation Elements Met

2006-2007 2007-2008 2008-2009

90% to 100% 2 32 21

80% to 89% 13 8 10

70% to 79% 13 2 14

60% to 69% 8 3 3

Less than 60% 17 1 2

Total 53 46 50

Page 15: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

HMO Findings for Collaborative PIPs

• Total of 24 PIPs

– Nine PIPs were assessed through Activity IX.

– The average PIP score was 89 percent. Individual scores ranged from a low of 68

percent to a high of 100 percent.

– 89 percent of all the applicable evaluation elements assessed received a Met finding.

– 11 percent of all the applicable evaluation elements assessed received a Partially Met or Not Met.

Page 16: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

HMO Collaborative PIP Overall Performance

2008-2009

11%

89%

% EvaluationElements Met

% EvaluationElements PartiallyMet or Not Met

Page 17: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

HMO Summary of Collaborative PIP Validation Scores

% Score of Evaluation Elements Met

2008-2009

90% to 100% 12

80% to 89% 6

70% to 79% 5

60% to 69% 1

Less than 60% 0

Total 24

Page 18: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

PSN Findings

• Total of 16 PIPs

– Nine PIPs were assessed through Activity VIII Evaluation Element 5.

– The average PIP score was 73 percent. Individual scores ranged from a low of 23

percent to a high of 100 percent.

– 72 percent of all the applicable evaluation elements assessed received a Met finding.

– 28 percent of all the applicable evaluation elements assessed received a Partially Met or Not Met.

Page 19: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

PSN PIP Overall Performance

2007-2008 2008-2009

25%

75%

% EvaluationElements Met

% EvaluationElements PartiallyMet or Not Met

28%

72%

% EvaluationElements Met

% EvaluationElements PartiallyMet or Not Met

Page 20: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

PSN Summary of PIP Validation Scores

% Score of Evaluation Elements Met

2006-2007 2007-2008 2008-2009

90% to 100% NA 10 4

80% to 89% NA 0 4

70% to 79% NA 1 1

60% to 69% NA 0 3

Less than 60% NA 5 4

Total NA 16 16

Page 21: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

PSN Findings for Collaborative PIPs

• Total of 8 PIPs

– Four PIPs were assessed through Activity VIII Evaluation Element 5.

– The average PIP score was 80 percent. Individual scores ranged from a low of 57 percent to

a high of 100 percent.

– 80 percent of all the applicable evaluation elements assessed received a Met finding.

– 20 percent of all the applicable evaluation elements assessed received a Partially Met or Not Met.

Page 22: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

PSN Collaborative PIP Overall Performance

2008-2009

20%

80%

% EvaluationElements Met

% EvaluationElements PartiallyMet or Not Met

Page 23: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

PSN Summary of Collaborative PIP Validation Scores

% Score of Evaluation Elements Met

2008-2009

90% to 100% 2

80% to 89% 3

70% to 79% 0

60% to 69% 2

Less than 60% 1

Total 8

Page 24: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

NHDP Findings• Total of 29 PIPs

– Two PIPs were assessed through Activity IX.

– The average PIP score was 74 percent. Individual scores ranged from 46 percent to

91 percent.

– 74 percent of all the applicable evaluation elements assessed received a Met finding.

– 26 percent of all the applicable evaluation elements assessed received a Partially Met or Not Met.

Page 25: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

NHDP PIP Overall Performance

2007-2008 2008-2009

30%

70%

% EvaluationElements Met

% EvaluationElements PartiallyMet or Not Met

26%

74%

% EvaluationElements Met

% EvaluationElements PartiallyMet or Not Met

Page 26: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

NHDP Summary of PIP Validation Scores

% Score of Evaluation Elements Met

2006-2007 2007-2008 2008-2009

90% to 100% 0 14 3

80% to 89% 0 5 12

70% to 79% 1 0 6

60% to 69% 3 2 3

Less than 60% 16 5 5

Total 20 26 29

Page 27: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

NHDP Findings for Collaborative PIPs • Total of 15 PIPs

– Fourteen PIPs were assessed through Activity VIII Evaluation Element 5.

– The average PIP score was 74 percent. Individual scores ranged from 46 percent to 91

percent.

– 73 percent of all the applicable evaluation elements assessed received a Met finding.

– 27 percent of all the applicable evaluation elements assessed received a Partially Met or Not Met.

Page 28: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

NHDP Collaborative PIP Overall Performance

2008-2009

27%

73%

% EvaluationElements Met

% EvaluationElements PartiallyMet or Not Met

Page 29: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

NHDP Summary of Collaborative PIP Validation Scores

% Score of Evaluation Elements Met

2008-2009

90% to 100% 2

80% to 89% 6

70% to 79% 2

60% to 69% 2

Less than 60% 3

Total 15

Page 30: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

PMHP Findings

• Total of 24 PIPs

– One PIP was assessed through Activity IX.

– The average PIP score was 86 percent. Individual scores ranged from 53 percent to a

high of 100 percent.

– 85 percent of all the applicable evaluation elements assessed received a Met finding.

– 15 percent of all the applicable evaluation elements assessed received a Partially Met or Not Met.

Page 31: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

PMHP PIP Overall Performance

2007-2008 2008-2009

8%

92%

% EvaluationElements Met

% EvaluationElements PartiallyMet or Not Met

15%

85%

% EvaluationElements Met

% EvaluationElements PartiallyMet or Not Met

Page 32: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

PMHP Summary of PIP Validation Scores

% Score of Evaluation Elements Met

2006-2007 2007-2008 2008-2009

90% to 100% 0 14 18

80% to 89% 6 8 1

70% to 79% 0 0 0

60% to 69% 1 1 0

Less than 60% 1 0 5

Total 8 23 24

Page 33: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

PMHP Findings for Collaborative PIPs

• Total of 12 PIPs

– Seven PIPs were assessed through Activity VIII Evaluation Element 5.

– The average PIP score was 95 percent. Individual scores ranged from 90 percent to a

high of 97 percent.

– 95 percent of all the applicable evaluation elements assessed received a Met finding.

– 5 percent of all the applicable evaluation elements assessed received a Partially Met or Not Met.

Page 34: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

PMHP Collaborative PIP Overall Performance

2008-2009

95%

5%

% EvaluationElements Met

% EvaluationElements PartiallyMet or Not Met

Page 35: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

PMHP Summary of Collaborative PIP Validation Scores

% Score of Evaluation Elements Met

2008-2009

90% to 100% 12

80% to 89% 0

70% to 79% 0

60% to 69% 0

Less than 60% 0

Total 12

Page 36: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

PIP Validation Summary Reports

• PIP Validation Summary Reports were sent to HMOs, PSNs, PMHPs and NHDPs the week of March 16th, 2009.

Page 37: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

MCO Comment Process

• The MCOs were provided with five business days from the receipt of their PIPs to contact HSAG if an error had occurred (No revisions or additional documents were accepted).

• HSAG’s PIP Review Team will review all comments and questions, and respond to the MCOs within five business days from receipt of the inquiry.

Page 38: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

PIP Validation Annual Summary Report

• First draft of the 2008-2009 PIP Annual Summary Report will be sent to AHCA and DOEA on Friday, March 27, 2009.

– Compilation of all the MCO findings.

– Includes conclusions and recommendations.

Page 39: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

Next Steps for MCOs

• MCOs need to address all points of clarification, Partially Met, and Not Met evaluation elements.

• HSAG has provided to the MCOs the Word version of the study submitted.

• Use the same study document to continue working on the PIPs. Date, bold, strike-through any sections in which revisions are made to the study document.

Page 40: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

Questions and Answerson PIP validation?

Page 41: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

•Upcoming EQR Activities

1:45 p.m. – 1:55 p.m.

Presenter:

Yolanda Strozier, MBAProject Manager, EQRO Services

Page 42: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

Upcoming EQR activities

The next EQR Quarterly Meetings are scheduled for:

•Wednesday, June 10, 2009 (AHCA Offices)One-on-One TA sessions Tuesday, June 9, 2009

•Wednesday, September 23, 2009 (Webinar)

Page 43: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

Upcoming EQR activities

The next EQR Quarterly Meetings (cont.) are scheduled for:

•Wednesday, January 13, 2010 (AHCA Offices)One-on-One TA sessions Tuesday, January 12, 2010

•Wednesday, March 24, 2010 (Webinar)

Page 44: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

Upcoming EQR activities

• Finalization of PIP Validation Reports (April 2009).

• Annual PIP summary report and strategic summary report (April – June 2009).

Page 45: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

Upcoming EQR activities

• EQR Technical Report (August 2009).• Site visits for the validation of PMHP

performance measures will occur in May – June 2009.

Page 46: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

Upcoming EQR Activities

Questions?

Page 47: Welcome to the EQR Quarterly Meeting! Wednesday, March 25, 2009 1:00 p.m. – 2:30 p.m. (EDT)

External Quality Review Quarterly Meeting

THANK YOU FOR YOUR PARTICIPATION!