Welcome to the Customer Success Newsletter€¦ · Customer Success News Welcome to the Customer...

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Customer Success News Welcome to the Customer Success Newsletter Happy New Year! For me, January is always a time of optimism when I feel most excited about what is possible. In that spirit, we are launching this newsletter to share with you all the latest and greatest ServiceNow Customer Success information. Subscribe and discover all that we have to offer to streamline your path to fantastic outcomes with ServiceNow. Best, Helen January 2020 Customer Success Center Your one-stop hub for expert content, step-by-step guidance, quick answers — everything you need to meet your digital transformation needs. Learn more g Webinars Achieve business outcomes fast with these upcoming and on-demand best practice Customer Success webinars. Register now! Upgrade now to the Orlando Release Testing Preview Get a head start on Orlando. Register for, and schedule, your RTP upgrade today. Early Availability starts late January 2020. Learn more g Automate your upgrades to stay current Opt in to our new HI Upgrade Assist service that allows eligible customers to stay current on the latest release. Simplify your upgrades Accelerate upgrades to take advantage of the latest ServiceNow capabilities. Learn more g Webinar: The importance of an organizational change management plan Join this webinar to learn from experts how you can effectively manage organizational change. Register now g Is your organization ready to start using ServiceNow? Apply Organizational Change Management practices to build support for your transformation vision. Create an OCM Plan g New to ServiceNow? We’ve created a dedicated portal to help you with topics such as implementation best practices, product introductions, and training materials to get you started. Build out your Now Learning profile Micro-certifications provide a focused approach to building your ServiceNow expertise in newer or niche areas with non-proctored exams. Get Started Now g Become a Now Creator Build the skills you need to succeed, unlock unique badges, and get recognized for your ServiceNow expertise. Get Started Today g Make a New Year’s resolution you can keep Do you want a healthy and optimized platform for the best performance and upgradability? Learn how HealthScan can help. New Configuration Review Professional Service Configuration Review Professional Service provides you with automated analysis and findings from HealthScan. Now Learning Blog – What is a Learning Path? In this blog, you’ll find more detail about what Learning Paths are and how you can use them to grow your career and become a ServiceNow expert. Get personalized and proactive support with SAM Support Account Management delivers a personalized and proactive support experience so you can focus on activities that move the organization forward. Read On g Infographic Value Management can help you digitize faster, have better relationships, and transform with confidence. Learn More g Forbes Article The End of Overpromise – Underdeliver Software Here’s why customers should expect measurable value from their SaaS vendor. Read the Article g Get more out of your ServiceNow experience with Now Community Engage, learn, post questions, find answers, and share your knowledge with other ServiceNow users and experts. Discover Community g Contact Us Manage Preferences Privacy Policy Unsubscribe 2225 Lawson Lane, Santa Clara, CA 95054 © 2020 ServiceNow. All rights reserved Helen Kottensette Vice President, Customer Success ServiceNow

Transcript of Welcome to the Customer Success Newsletter€¦ · Customer Success News Welcome to the Customer...

Page 1: Welcome to the Customer Success Newsletter€¦ · Customer Success News Welcome to the Customer Success Newsletter Happy New Year! For me, January is always a time of optimism when

Customer Success News

Welcome to the Customer Success NewsletterHappy New Year! For me, January is always a time of optimism when I feel most excited about what is possible. In that spirit, we are launching this newsletter to share with you all the latest and greatest ServiceNow Customer Success information. Subscribe and discover all that we have to offer to streamline your path to fantastic outcomes with ServiceNow.

Best, Helen

January 2020

Customer Success Center

Your one-stop hub for expert content, step-by-step guidance, quick answers — everything you need to meet your digital transformation needs.

Learn more g

Webinars

Achieve business outcomes fast with these upcoming and on-demand best practice Customer Success webinars. Register now!

Upgrade now to the Orlando Release Testing Preview

Get a head start on Orlando. Register for, and schedule, your RTP upgrade today. Early Availability starts late January 2020.

Learn more g

Automate your upgrades to stay current

Opt in to our new HI Upgrade Assist service that allows eligible customers to stay current on the latest release.

Simplify your upgradesAccelerate upgrades to take advantage of the latest ServiceNow capabilities.

Learn more g

Webinar:The importance of an organizational change management plan

Join this webinar to learn from experts how you can effectively manage organizational change.

Register now g

Is your organization ready to start using ServiceNow?

Apply Organizational Change Management practices to build support for your transformation vision.

Create an OCM Plan g

New to ServiceNow?

We’ve created a dedicated portal to help you with topics such as implementation best practices, product introductions, and training materials to get you started.

Build out your Now Learning profile

Micro-certifications provide a focused approach to building your ServiceNow expertise in newer or niche areas with non-proctored exams.

Get Started Now g

Become a Now Creator

Build the skills you need to succeed, unlock unique badges, and get recognized for your ServiceNow expertise.

Get Started Today g

Make a New Year’s resolution you can keep

Do you want a healthy and optimized platform for the best performance and upgradability? Learn how HealthScan can help.

New Configuration Review Professional Service

Configuration Review Professional Service provides you with automated analysis and findings from HealthScan.

Now Learning Blog – What is a Learning Path?

In this blog, you’ll find more detail about what Learning Paths are and how you can use them to grow your career and become a ServiceNow expert.

Get personalized and proactive support with SAM

Support Account Management delivers a personalized and proactive support experience so you can focus on activities that move the organization forward.

Read On g

InfographicValue Management can help you digitize faster, have better relationships, and transform with confidence.

Learn More g

Forbes Article The End of Overpromise – Underdeliver Software

Here’s why customers should expect measurable value from their SaaS vendor.

Read the Article g

Get more out of your ServiceNow experience with Now CommunityEngage, learn, post questions, find answers, and share your knowledge with other ServiceNow users and experts.

Discover Community g

Contact Us Manage Preferences Privacy Policy Unsubscribe

2225 Lawson Lane, Santa Clara, CA 95054

© 2020 ServiceNow. All rights reserved

Helen KottensetteVice President,Customer SuccessServiceNow