Accounts Receivable

Welcome to the Accounts ReceivableCourse

TrainingMonday, February 04, 2013 #May 22, 2013 #1IntroductionInstructor, Adam Rosenbaum

Welcome and IntroductionsLogisticsGround RulesCourse ObjectivesCourse Content

TrainingMonday, February 04, 2013 #May 22, 2013 #2Course AgendaChapter DescriptionTime1Definitions and Process Overview15 minutes2Customer Master Data45 minutes3Invoices and Credit Memos120 minutes4Dunning Procedures60 minutes5Management of Accounts Receivable90 minutes6Reporting90 minutes7Summary and Questions60 minutesTrainingMonday, February 04, 2013 #May 22, 2013 #By the end of this class, you will be able to:Create customer master dataProcess customer invoices and credit memosExplain the job cost billing processPrint invoicesGenerate dunning letterMaintain customer accountsRun account receivable reportsCourse Objectives

TrainingMonday, February 04, 2013 #May 22, 2013 #4Course ChaptersChapter DescriptionTime1Definitions and Process Overview15 minutes2Customer Master Data45 minutes3Invoices and Credit Memos120 minutes4Dunning Procedures60 minutes5Management or Accounts Receivable90 minutes6Reporting90 minutes7Summary and Questions60 minutesTrainingMonday, February 04, 2013 #May 22, 2013 #By the end of this chapter, you will be able to:Describe the relationships between the different organizations that manage customers, process invoices, and collect paymentsIdentify the key changes and benefits that will occur with the implementation of LRPChapter Objectives

TrainingMonday, February 04, 2013 #May 22, 2013 #6Relationships Between Organizations Involved with Receivables Job cost billing feeds Accounts ReceivableTransportationAccounts Receivable processingGeneral Accounting (AR)Grant billing and invoicingSFP AccountingPayment processing and cash applicationCRUPrint invoicesGeneral Accounting (AR)Billing and InvoicingCash and BankingTrainingMonday, February 04, 2013 #May 22, 2013 #Relationships Between Organizations with Receivables (cont.)DepartmentActivitiesGeneral Accounting - ARProcess invoices and credit memosPrint invoicesPrint and issue dunning lettersCustomer account maintenanceReporting TransportationGenerates billing and invoices for job cost billingAll job cost external billing processing feeds ARSFP AccountingProcesses grant billingGenerates and prints grant invoicesBP maintenance CRUProcesses incoming payments both manually and through automated bank uploadsCustomer account clearingCash reportingTrainingMonday, February 04, 2013 #May 22, 2013 #8New Processes and BenefitsNew customer master data processes will save time and reduce data redundancy Invoices will contain multi-line revenue account detailDunning letters will be generated automatically in SAP eliminating the manual process used today An automated bank file will be uploaded to SAP and used to clear open customer invoicesOpen items in customer accounts will automatically be cleared nightly if they are within the tolerance of 1% up to $10.00

TrainingMonday, February 04, 2013 #May 22, 2013 #Course ChaptersChapter DescriptionTime1Definitions and Process Overview15 minutes2Customer Master Data45 minutes3Invoices and Credit Memos120 minutes4Dunning Procedures60 minutes5Management or Accounts Receivable90 minutes6Reporting90 minutes7Summary and Questions60 minutesTrainingMonday, February 04, 2013 #May 22, 2013 #By the end of this chapter you will be able to:Explain the current AR customer master data process and pain pointsExplain the new AR customer master data process Explain the difference between business partners (BP) and AR customersDefine types of customer account groups used in SAPExplain the customer numbering logic that has been configured in SAPChapter Objectives

TrainingMonday, February 04, 2013 #May 22, 2013 #11Key Terms and DefinitionsAR CustomerAn organization or person from whom receivables are due A customer master record is required for billing and invoicing

Business partner (BP)An organization that provides funds for a grantA BP is linked to an AR customer master record for billing purposes

TrainingMonday, February 04, 2013 #May 22, 2013 #12Current AR Customer ProcessesCurrently all customers are created as Business Partners (BP) in SAP regardless of whether they are grant or non-grantBPs are centrally maintained by two areas in the General AccountingSpecially Funded Programs (SFP) Accounting for grantorsAccounts Receivable (AR) Unit in General Ledgers for non-grant customersWhen the BP is created the AR customer master record- is automatically createdSAP assigns the BP and customer numbersThere are approximately 3,000 customer master records in SAP today and all are assigned an eight digit numeric code between 10000000-19999999TrainingMonday, February 04, 2013 #May 22, 2013 #13New Customer ProcessesAR will be responsible for creating and maintaining non-grant customersAll new non-grant customers (including job cost billing customers) will be set up as AR customers onlyNon-grant customers will no longer have a corresponding BPSFP will continue to create and maintain BPs and this will automatically generate their corresponding grant AR customersThere will there be a standard form for customer master dataAR Customer Master Data Processor role will maintain customer master dataTrainingMonday, February 04, 2013 #May 22, 2013 #14Customer Account GroupsA customer account group is a category of AR customers Two account groups will be used for AR customers and the customer number is assigned automatically by SAP based on the account group

AR will usually select account group ZCUS when creating a new customerGMEX customers will be created automatically when SFP creates a new BPGMEX customers may be used by AR for miscellaneous receivables (rare)Account GroupDescriptionCustomer NumberZCUSNew AR Customers20000000 29999999GMEXBusiness Partners10000000 19999999TrainingMonday, February 04, 2013 #May 22, 2013 #15Search for customer in SAPAR ReportsCreate customer master or change existing customerAR Customer Master Data ProcessorE-mail customer create/change request to Accounts ReceivableSchools/officesInform requestor of new customer number or changeFI Customer Master Data ProcessorProcess Flow: Create a CustomerTrainingMonday, February 04, 2013 #May 22, 2013 #16A customer master record includes the information required to conduct business transactions with a customerNameAddressPhone/e-mail/faxBank data

The City and Zip Code fields are required

Customer Master RecordTrainingMonday, February 04, 2013 #May 22, 2013 #Create and Maintain a Customer Master DemonstrationThis is a demonstration only. Watch as the instructor shows you how to complete the task in SAP.

Walkthrough: Display, create, and change a customer masterDisplay a customerCreate a customerChange a customer

TrainingMonday, February 04, 2013 #May 22, 2013 #18Create and Maintain a Customer Master ExerciseTo complete this exercise follow the instructions listed here.

Exercise: Display, create, and change a customer masterADD links to Globally Published simulations in UperformTrainingMonday, February 04, 2013 #May 22, 2013 #19You should now be able to:Explain the current AR customer master data processExplain the new AR customer master data process Explain the difference between business partners (BP) and AR customersDefine types of customer account groups used in SAPExplain the customer numbering logic that has been configured in SAPChapter Objectives Review

TrainingMonday, February 04, 2013 #May 22, 2013 #20Course ChaptersChapter DescriptionTime1Definitions and Process Overview15 minutes2Customer Master Data45 minutes3Invoices and Credit Memos120 minutes4Dunning Procedures60 minutes5Management or Accounts Receivable90 minutes6Reporting90 minutes7Summary and Questions60 minutesTrainingMonday, February 04, 2013 #May 22, 2013 #By the end of this chapter you will be able to:Described the services that can be manually invoiced by Accounts ReceivablePark an invoice/credit memoApprove and reject parked invoicesUpload AR documents using ExcelExplain how the job cost billing program automatically generates customer invoicesPrint an invoice or credit memo auto print and ad-hoc printing Display a posted invoice/credit memo

Chapter Objectives

TrainingMonday, February 04, 2013 #May 22, 2013 #22Manual InvoicesExamples of manual invoices that can be processed in AR includeMiscellaneous receivablesM&O external billsFacilities services for charter schoolsDetached services where an LAUSD employee works at another institution (e.g., UCLA)Labor union activities during work hoursInvoices for collections of legal settlementsFacilities leasesEnergy conservation rebates

TrainingMonday, February 04, 2013 #May 22, 2013 #23Customer InvoiceThe invoice consists of a header, line items, and a validation section

HeaderLine itemsValidationTrainingMonday, February 04, 2013 #May 22, 2013 #Customer Invoice Date FieldsThere are three date fields on the invoice header Invoice date on the Basic data tab is the date the invoice was createdPosting date on the Basic data tab is the date that the invoice posts to the general ledger

Bline date on the Payment tab is the baseline date used by SAP to determine the due date for payment. It defaults based on the invoice date but can be overwritten.

TrainingMonday, February 04, 2013 #May 22, 2013 #Customer Invoice Reference FieldThe Reference field in the invoice header requires manual entry of a code that identifies the LAUSD contact addressThis code can be used to sort documents in invoice reportsYou may add an additional internal reference number after the code. Example: FAC-12341928734

ReferenceAddressARAccounts Receivable333 S. Beaudry Ave. 26th FloorLos Angeles, CA. 90017FACMaintenance and Operations333 S. Beaudry Ave. 22nd FloorLos Angeles, CA. 90017ITDInformation Technology Division333 S. Beaudry Ave. 10th FloorLos Angeles, CA. 90017PTBTransportation Services Division115 N. Beaudry Ave.Los Angeles, CA. 90012TrainingMonday, February 04, 2013 #May 22, 2013 #Customer Invoice DocumentThe saved invoice generates a document in FIThe accounting document creates aDebit to the customer accountCredit to an offsetting revenue/income account

TrainingMonday, February 04, 2013 #May 22, 2013 #Customer Credit MemoA credit memo is processed in the same way an invoice is processedCredit memos are most commonly used to return money to adjust invoices after customer payments have been receivedThe posted document in FICredits the customer accountDebits the offsetting account used in the invoice

On the Payment tab of the credit memo transaction you must enter the invoice number that the credit memo is associated with.TrainingMonday, February 04, 2013 #May 22, 2013 #Parked DocumentsAR Processors will always park invoices and credit memosParking a document allows you to save a transaction without postingWhen an AR Processor parks an invoice or credit memo SAP will send the document to an AR Workflow Approver through WorkflowUntil the Approver processes the document it remains in a standby status in the systemThe Approver may Approve the documentReject the document and return it to the AR ProcessorApproval levelsAR two levelsAccountant for under $10,000Head Accountant for invoices over $10,000TrainingMonday, February 04, 2013 #May 22, 2013 #Changing Parked DocumentsAn AR Processor may change a parked document that is rejected and returnedYou will see a rejected invoice in the Universal WorklistYou may change any field on the document except the document numberWhen you save the parked document it will be resubmitted to the AR Approver through workflowDeleting parked document is a responsibility of AR ProcessorTrainingMonday, February 04, 2013 #May 22, 2013 #Process Flow Park, Approve and Post an Invoice/Credit MemoPark customer invoice/credit memoAR ProcessorApprove parked invoiceAR Special Approver Universal WorklistReceive invoice/credit memo review requiredAR ProcessorSend invoice/credit memo to customerAR ProcessorPrint invoice/credit memo (optional)AR ProcessorPost invoice in SAPRuns automatically in SAP after approvalTrainingMonday, February 04, 2013 #May 22, 2013 #Park, Approve, and Print an Invoice DemonstrationThis is a demonstration only. Watch as the instructor shows you how to complete the task in SAP.

Walkthrough: Process parked documentsPark an invoice

Universal Worklist Approve parked invoice

Park a credit memo

Universal Worklist Approve parked credit memo

Print invoiceTrainingMonday, February 04, 2013 #May 22, 2013 #32Park, Approve, and Print an Invoice ExerciseTo complete this exercise follow the instructions listed here.

Exercise: Park, approver, and print an invoiceADD links to Globally Published simulations in UperformTrainingMonday, February 04, 2013 #May 22, 2013 #33Process Flow Park, Reject, Change and Post an InvoicePark customer invoice/credit memoAR ProcessorApprove parked invoiceAR Special Approver Universal WorklistReceive invoice/credit memo review requiredAR ProcessorSend invoice/credit memo to customerAR ProcessorPrint invoice/credit memo (optional)AR ProcessorPost invoice in SAPRuns automatically in SAP after approvalChange parked customer invoice/credit memoAR ProcessorReview Universal WorklistAR Processor Universal WorklistReject parked invoiceAR Special Approver Universal WorklistTrainingMonday, February 04, 2013 #May 22, 2013 #Park, Reject, Change and Print an Invoice DemonstrationThis is a demonstration only. Watch as the instructor shows you how to complete the task in SAP.

Walkthrough: Process parked documentsPark a multi-line invoice

Universal Worklist Reject parked invoice

Change a parked invoice

Universal Worklist Approve parked invoice

Print invoiceTrainingMonday, February 04, 2013 #May 22, 2013 #35Parked, Change, and Print an Invoice ExercisesTo complete this exercise follow the instructions listed here.

Exercise: Park, change, and print an invoiceADD links to Globally Published simulations in UperformTrainingMonday, February 04, 2013 #May 22, 2013 #36Delete Parked DocumentsA parked document that is rejected or will simply not be posted may be deletedOnce the document is deleted the document number will no longer be available in the systemIt is the responsibility of the AR processor to delete parked documents that will not be posted

TrainingMonday, February 04, 2013 #May 22, 2013 #Parked, Reject, and Delete Parked Invoice DemonstrationThis is a demonstration only. Watch as the instructor shows you how to complete the task in SAP.

Walkthrough: Process parked documentsPark document

Universal Worklist Reject an invoice

Delete a parked invoiceTrainingMonday, February 04, 2013 #May 22, 2013 #38Use Excel to Park and Approve AR DocumentsYou may use an Excel spreadsheet to upload and park one or multiple AR documentsYou must use the new approved Excel template for the AR upload, which includesAn extended header text field that shows up as the invoice descriptionCapabilities to upload multi-line revenueThe basic process of completing the Excel template, saving as a .txt file, and uploading to SAP has not changedThe approval of an uploaded file depends upon how many documents are includedSingle invoices/credit memos are approved by the standard workflow processA file with multiple documents is approved using a separate transaction

TrainingMonday, February 04, 2013 #May 22, 2013 #Process Flow Excel UploadAn invoice/credit memo in an Excel file with a single document will go through the same workflow process as a document parked in SAP with transaction FV70. Invoices/credit memos in an Excel file with multiple documents do not go through standard workflow. Instead the approver will run a transaction in SAP to approve all of the parked documents from the Excel file at one time. As a result of the mass approval the parked documents will post in SAP. Approve parked invoiceAR Workflow Approver Universal WorklistUpload Excel file with a single documentAR ProcessorPost invoice in SAPRuns automatically in SAP after approvalApprove parked invoicesAR Workflow ApproverUpload Excel file with multiple documentsAR ProcessorPost invoices in SAPRuns automatically in SAP after approvalTrainingMonday, February 04, 2013 #May 22, 2013 #Upload and Approve Parked AR Documents DemonstrationThis is a demonstration only. Watch as the instructor shows you how to complete the task in SAP.

Walkthrough: Upload and park multiple AR documents using Excel and approveExcel upload of multiple AR documents

Approval of a multiple parked documents from a single fileTrainingMonday, February 04, 2013 #May 22, 2013 #41Upload and Approve Parked AR Documents ExerciseTo complete this exercise follow the instructions listed here.

Exercise: Upload and park multiple AR documents using Excel and approveADD links to Globally Published simulations in UperformTrainingMonday, February 04, 2013 #May 22, 2013 #42Job Cost BillingThe Job cost billing process will automatically bill costs collected on a completed job and create one or more customer invoicesFor LRP the Transportation Branch is the only group expected to use job cost billingExample scenario: Job cost billing is used to invoice a school or PTA for transportation servicesIn the future other groups may use job cost billingAR is only responsible for printing the invoices and sending them to the customersThe accounting document generated in FI is the same as the manual invoice postingDebit to the customer accountCredit (multiple) to an offsetting revenue/income accountReversal documents don't go through workflow and therefore, should be processed by the AR Special Approver

TrainingMonday, February 04, 2013 #May 22, 2013 #Process Flow Job Cost BillingPost time and mileage to internal order via CATSDriverSchedule service with TransportationSchool/PTALockbox paymentSchool/PTACreate a special job internal orderTransportation KO04Change internal order status to permit billingTransportation KO02Nightly/weekly batch in SAPGenerate billing and invoices for internal ordersMail invoice to the school/PTAARPrint invoice - massARTrainingMonday, February 04, 2013 #May 22, 2013 #Print Mass Invoices DemonstrationThis is a demonstration only. Watch as the instructor shows you how to complete the task in SAP.

Walkthrough: Print mass invoices associated with job cost billing

Print mass invoicesTrainingMonday, February 04, 2013 #May 22, 2013 #45Print Mass Invoices ExerciseTo complete this exercise follow the instructions listed here.

Exercise: Print a multi-line customer invoice associated with job cost billingADD links to Globally Published simulations in UperformTrainingMonday, February 04, 2013 #May 22, 2013 #46You should now be able to:Described the services that are manually invoiced by Accounts ReceivablePark an invoice/credit memoApprove and reject parked invoicesUpload AR documents using ExcelExplain how the job cost billing program automatically generates customer invoicesPrint an invoice or credit memo auto print and ad-hoc printing Display a posted invoice/credit memoChapter Objectives Review

TrainingMonday, February 04, 2013 #May 22, 2013 #47Course ChaptersChapter DescriptionTime1Definitions and Process Overview15 minutes2Customer Master Data45 minutes3Invoices and Credit Memos120 minutes4Dunning Procedures60 minutes5Management or Accounts Receivable90 minutes6Reporting90 minutes7Summary and Questions60 minutesTrainingMonday, February 04, 2013 #May 22, 2013 #By the end of this chapter you will be able to:Explain the current dunning process and pain pointsExplain new dunning processPrint a dunning letter

Chapter Objectives

TrainingMonday, February 04, 2013 #May 22, 2013 #49Current Dunning ProcessesDunning rules at LAUSD require a dunning letter to be sent quarterlyAn item more than 30 days old (1 day overdue) is dunned Transportation reviews outstanding items on a monthly basisAccounting reviews outstanding items on an annual basisDunning letters are manually generated from MS Word or MS Excel

TrainingMonday, February 04, 2013 #May 22, 2013 #50Current Pain PointsCurrent pain points in the existing process includeThe dunning process is completely manualDunning takes place outside of the current financial systems and does not use SAP correspondence functionalitySmall amounts are dunned

TrainingMonday, February 04, 2013 #May 22, 2013 #51New Dunning ProcessesThe dunning process will be run quarterly in SAPCustomer correspondence for dunning will be generated during quarterly dunning runsAR will print and send the dunning letters to customersCustomer tolerances will clear small differences nightly so they wont be dunned (maximum 1% of the invoice up to $10.00)TrainingMonday, February 04, 2013 #May 22, 2013 #52Process flow - DunningPrint dunning letterAR ProcessorQuarterly dunning programRuns automatically in SAPCustomer correspondence generated in SAPAutomated in SAPSend dunning letter to customerAR ProcessorTrainingMonday, February 04, 2013 #May 22, 2013 #Dunning Letter

TrainingMonday, February 04, 2013 #May 22, 2013 #Print Dunning Letter DemonstrationThis is a demonstration only. Watch as the instructor shows you how to complete the task in SAP.

Walkthrough: Request customer correspondenceRequest customer correspondenceTrainingMonday, February 04, 2013 #May 22, 2013 #55You should now be able to:Explain the current dunning process and pain pointsExplain new dunning processPrint a dunning letterChapter Objectives Review

TrainingMonday, February 04, 2013 #May 22, 2013 #56Course ChaptersChapter DescriptionTime1Definitions and Process Overview15 minutes2Customer Master Data45 minutes3Invoices and Credit Memos120 minutes4Dunning Procedures60 minutes5Management or Accounts Receivable90 minutes6Reporting90 minutes7Summary and Questions60 minutesTrainingMonday, February 04, 2013 #May 22, 2013 #By the end of this chapter you will be able to:Change a posted invoice/ credit memo header text and line itemsReverse posted documents and explain the accounting impactExplain the process for applying payments against customer accountsManually clear customer open itemsReset cleared customer line itemsChapter Objectives

TrainingMonday, February 04, 2013 #May 22, 2013 #58Changing Posted Documents HeaderYou may add or change the document header text on an invoice or credit memoInclude a brief description of the document in the Doc.Header Text fieldThis field is limited to 25 characters

TrainingMonday, February 04, 2013 #May 22, 2013 #59Changing Posted Documents Line ItemsYou may change limited data on posted documentsOnce an invoice or credit memo is posted you may not change any financial dataOn a customer line you may change any open field includingPayment termsBline datePayment blockText

On offsetting lines you may change data in either the Text or Assignment fields

TrainingMonday, February 04, 2013 #May 22, 2013 #60Change Document DemonstrationThis is a demonstration only. Watch as the instructor shows you how to complete the task in SAP.

Walkthrough: Change a posted invoice/credit memo Change DocumentTrainingMonday, February 04, 2013 #May 22, 2013 #61Change Document ExerciseTo complete this exercise follow the instructions listed here.

Exercise: Change an invoice header text and line itemsADD links to Globally Published simulations in UperformTrainingMonday, February 04, 2013 #May 22, 2013 #62Reverse a posted documentYou may reverse a posted invoice or credit memo due to an errorWith reversal document you will clear the original postings with offsetting entries to the accounts on the invoice or credit memoYou must enter a code in the Reversal Reason field to indicate whether the document you wish to reverse was posted in the current period or a previous period01 (current period)02 (previous or closed period)If you are reversing a document that was posted in a closed period the reversing entry will post in the current periodThere are two ways to process document reversalsIndividual reversalMass reversalTrainingMonday, February 04, 2013 #May 22, 2013 #63Reverse Document DemonstrationThis is a demonstration only. Watch as the instructor shows you how to complete the task in SAP.

Walkthrough: Reverse invoice documentsReverse document individualTrainingMonday, February 04, 2013 #May 22, 2013 #64Reverse an Invoice Document ExerciseTo complete this exercise follow the instructions listed here.

Exercise: Reverse an invoice document (individual)ADD links to Globally Published simulations in UperformTrainingMonday, February 04, 2013 #May 22, 2013 #65New Payments Process Bank of America LockboxCustomers invoices will contain instructions to send all checks to a Bank of America lockbox instead of different departments within LAUSDThe bank keys data from the checks sent by customers including the invoice number and notifies LAUSD of customer payments via a daily file transferThe file loads to SAP and the system automatically clears open customer items with payment data from the bankIt is the responsibility of CRU to ensure thatThe file is uploads successfully each dayReport a failed upload to the Help DeskApply unmatched incoming cash to AR or the general ledgerTrainingMonday, February 04, 2013 #May 22, 2013 #66New Payments Process Check ScanningSome customers may still send physical checks to LAUSD instead of using the lockbox addressAll checks should be forwarded to CRUThese checks will be deposited into the Bank of America account using an on-site scannerThe daily bank file transfer will be used to clear the customer account in SAPTrainingMonday, February 04, 2013 #May 22, 2013 #67Process flow - CashVerify file upload and automatic line item clearingCRUBank file sent from BofAAutomated outside of SAPBank file uploaded to SAPAutomated in SAPManually reconcile unmatched itemsCRUTrainingMonday, February 04, 2013 #May 22, 2013 #Customer Account Clearing and TolerancesCustomer payments may not always clear open invoice items completelyThis will leave a debit balance in the customer accountingYou may manually clear balances that will not be paid ANNUAL PROCESSSAP will automatically clear small differences that fall within the tolerance of 1% up to $10.00Overpayments are referred to Accounts Payable who will process a refund

TrainingMonday, February 04, 2013 #May 22, 2013 #69Clear Customer Account DemonstrationThis is a demonstration only. Watch as the instructor shows you how to complete the task in SAP.

Walkthrough: Clear open itemsManually clear customer open itemsAuto clear customer open itemsTrainingMonday, February 04, 2013 #May 22, 2013 #70Clear Customer Account ExerciseTo complete this exercise follow the instructions listed here.

Exercise: Manually clear a customer open itemADD links to Globally Published simulations in UperformTrainingMonday, February 04, 2013 #May 22, 2013 #71Reset and Reverse a Customer PaymentIf a customer payment has been posted incorrectly there are two options to correct the error

Reset and ReverseResets the invoice to openReverses the payment

ResetResets the invoice to openLeaves the payment posting in place

TrainingMonday, February 04, 2013 #May 22, 2013 #72Reset and Reverse DemonstrationThis is a demonstration only. Watch as the instructor shows you how to complete the task in SAP.

Walkthrough: Reverse a payment and reset cleared itemsReset cleared itemsTrainingMonday, February 04, 2013 #May 22, 2013 #73Reset and Reverse ExerciseTo complete this exercise follow the instructions listed here.

Exercise: Reverse a payment and reset cleared itemsADD links to Globally Published simulations in UperformTrainingMonday, February 04, 2013 #May 22, 2013 #74You should now be able to:Change a posted invoice/ credit memo header text and line itemsReverse posted documents and explain the accounting impactExplain the new Bank of America lockbox process for payments and the associated accounting postings in SAPManually clear customer open itemsReset cleared customer line itemsChapter Objectives

TrainingMonday, February 04, 2013 #May 22, 2013 #75Course ChaptersChapter DescriptionTime1Definitions and Process Overview15 minutes2Customer Master Data45 minutes3Invoices and Credit Memos120 minutes4Dunning Procedures60 minutes5Management or Accounts Receivable90 minutes6Reporting90 minutes7Summary and Questions60 minutesTrainingMonday, February 04, 2013 #May 22, 2013 #By the end of this chapter you will be able to:Run AR reports in SAPUse dynamic selection for report parametersCreate report variantsExport reports to ExcelChapter Objectives

TrainingMonday, February 04, 2013 #May 22, 2013 #77Accounts Receivable ReportingCommonly used Accounts Receivable reports includeCustomer line item reportCustomer balance reportECC Aging reportTrainingMonday, February 04, 2013 #May 22, 2013 #78Dynamic SelectionDynamic selection is a feature of some SAP reports that allows you add fields to the parameter selection screenClick on the report selection screen to display the additional available fieldsDouble-click on field on the left to add it to the list of dynamic selections on the right

TrainingMonday, February 04, 2013 #May 22, 2013 #79Dynamic Selection (cont.)Certain fields on the customer master have been set up to be used with dynamic selection for AR reportingFieldPurposeIndustrySimplified customer classification, e.g., Schools, Employees, Labor UnionsCorporate group (free text and you may use multiple items)Facilities Leasing and Asset Management (A)Food Services ( C)Energy Conservation (E)Facilities (F)General Ledgers (G)Legal (L)Maintenance and Operations (M)Payroll (P)Revenue Accounting (R )Specially Funded Accounting (S)Transportation (T)Search termFirst 8 letters of the customers name excluding articles and punctuationAccounting clerkUnique code assigned to an AR ProcessorTrainingMonday, February 04, 2013 #May 22, 2013 #80Report VariantsA report variant is a set of parameters and/or layouts that you can save and call up to use when running specific reportsIf the default layout of an SAP report doesnt display the information in a way that is useful to you it can be changed and savedLikewise you may be able to save values in the parameter selection screen including values in a dynamic selection fieldWhen you save a variant you must give it a name and descriptionThe next time you run the report you can call up the variant instead for reentering the values and resetting the report display

TrainingMonday, February 04, 2013 #May 22, 2013 #81AR Reports DemonstrationThis is a demonstration only. Watch as the instructor shows you how to complete the task in SAP.

Walkthrough: AR reports and variantsCustomer line item reportCustomer balance reportECC Aging reportTrainingMonday, February 04, 2013 #May 22, 2013 #82AR Reports ExerciseTo complete this exercise follow the instructions listed here.

Exercise: Run AR ReportsADD links to Globally Published simulations in UperformTrainingMonday, February 04, 2013 #May 22, 2013 #83You should now be able to:Run AR reports in SAPUse dynamic selection for report parametersCreate report variantsExport reports to ExcelChapter Objectives

TrainingMonday, February 04, 2013 #May 22, 2013 #84Course ChaptersChapter DescriptionTime1Definitions and Process Overview15 minutes2Customer Master Data45 minutes3Invoices and Credit Memos120 minutes4Dunning Procedures60 minutes5Management or Accounts Receivable90 minutes6Reporting90 minutes7Summary and Questions60 minutesTrainingMonday, February 04, 2013 #May 22, 2013 #Chapter SummaryYou should now be able to:Create customer master dataProcess customer invoices and credit memosExplain the job cost billing processPrint invoicesGenerate dunning letterMaintain customer accountsRun account receivable reportsTrainingMonday, February 04, 2013 #May 22, 2013 #86LRP goes live

July 1, 2013

TrainingMonday, February 04, 2013 #May 22, 2013 #Accessing SAP

TrainingMonday, February 04, 2013 #May 22, 2013 #Accessing SAP

TrainingMonday, February 04, 2013 #May 22, 2013 #Accessing SAP

TrainingMonday, February 04, 2013 #May 22, 2013 #Accessing SAP | Login

TrainingMonday, February 04, 2013 #May 22, 2013 #Support | Beyond TrainingAfter training support will include:The BASE Training Center will be the single point of access for SAP end-user documentation/materials.This website will make it easier for end users to access related business process materials.The materials will include the following:Course PresentationsSimulationsQuick Reference GuidesJob AidsContext Sensitive Help within SAPRefresher (Open House) sessionsTrainingMonday, February 04, 2013 #May 22, 2013 #BASE Training Center Website [http://basetraining.lausd.net] ]

TrainingMonday, February 04, 2013 #May 22, 2013 #Training Systems IntegrationSAPhttp://bts.lausd.net _______________________

Context-Sensitive HelpLearning Zonehttp://lz.lausd.net _____________________Registration, attendance & assessmentBASE Training Center (Website)http://basetraining.lausd.net ____________________Training Materials/ResourcesuPerformhttp://eLearn.lausd.net___________________

Business Process Procedures (BPPs) Training will rely on four (4) linked systems to deliver instruction.SystemDescription1. uPerformStores BPPs that will be used for SAP Context-Sensitive Help and BASE Training Center materials.2. SAPContext-sensitive help feature will link transactions to BPPs.3. BASE Training CenterTraining materials/courses will link to BPPs.4. Learning ZonePosted courses will link to BASE Training Center materials.4132TrainingMonday, February 04, 2013 #May 22, 2013 #Questions Learn more at http://lrpweb.lausd.net Contact Us: lrp@lausd.net

TrainingMonday, February 04, 2013 #May 22, 2013 #You have completed the OTC0200 Accounts ReceivableCourseThank you for your time and attention!TrainingMonday, February 04, 2013 #May 22, 2013 #Course Assessment & Evaluation

TrainingMonday, February 04, 2013 #May 22, 2013 #