Welcome to Planet DewSoftdz.planetdewsoft.com/2016/download/Rishi Sehdev.pdf · Welcome to Planet...

2008 M~;wlkWÝV vksojlht+ çk- fy- lHkh vf/dkj vkjf{kr 2016 @ Planet DewSoftPvt. Ltd

Welcome to Planet DewSoft

Industry Leader.. Innovator.. Empowering Digital India


1. Model Framework for Guidelines on Direct Selling dated 26th October 2016

2. Demonetization dated 9th November 2016

3. Updating of All Agreements as Applicable from 9th December 2016

4. New Website from 31st January 2017

INDUSTRY NEWS


Demonetization is a step towards

INDUSTRY NEWS

1. Bringing more Money in circulation

2. Making Everyone Contribute to the Growth and Development of the nation

3. Making every transaction Accountable

4. Lots to gain after Initial Pain

5. Digitizing India


Model Framework for Guidelines on Direct Selling dated 26th October 2016 HIGHLIGHTS • Making it Completely Legal to work as a Direct Seller/ Associate for Rules Abiding companies • Clarity on Operations..Fearless way to work

INDUSTRY NEWS

2016 @ Planet DewSoftPvt. Ltd

MODEL FRAMEWORK FOR DIRECT SELLING


Objectives of Model Framework for Direct Selling

1. Making Direct Selling Completely Legal 2. Mandatory Course on Direct Selling 3. Making the Customer Aware of his Rights 4. Rights and Responsibilities of the Company and

Channel Partners 5. Setting Up of Grievance Cell 6. Rules and Regulations for Smooth Acceptance in

the Industry

To assist the customer for any misrepresentation Grievance Committee Members

1. Rishi Sehdev

2. Anurag Awasthi

3. Bhawna Sharma


Establishment of Grievance Cell


REFUND POLICY 1. 72 Hours for Customers 2. 30 days for Direct Sellers/Associates 3. No limit or all the unsold inventory


THE ASSOCIATE MUST KNOW The Direct Selling Industry, and the Environment

Available online at the website

The company products, Its marketing plan, compensation, reimbursement and incentive plans, promotional offers etc.

Available online, and in the SOP DVD

Using the company website, access all sections, file requests, grievance, and communicate with the company.

Will come with practice, and a training for the same is under process

To prepare himself, to be able to provide complete and accurate information to prospective clients and existing direct sellers as required by the company.

Needs to be learnt by the

Associate himself

To understand, his rights and obligations as a Direct seller towards “All parties”


Till the Know Your Customer documentation (KYC) is complete, the company reserves the right to hold all commission/incentives earned by the Associate, until the beneficiary details are established and verified.


Associate must update KYC with the company Complete Registration form signed on applicable places.

It is followed in routine, needs to be more serious about this

Passport Size Photograph for issuance of ID card.

Can be uploaded to print an ID online,

or mail the same

Government Issued ID to Aadhaar or Voter Id, to verify Name and address

Self attested copy of the same, either upload the same, or mail the same to Delhi office

Copy of the PAN Card, if available

Bank Account Number, Bank Name, and IFSC Code, Bank Passbook, Copy of the Check

Mobile Number Absolutely Necessary

Email Address


The Company and the Associate solemnly undertake NOT TO:

• Use misleading, deceptive or unfair recruiting practices, including misrepresentation of actual or potential sales or earnings, in their interaction with prospect

• Make any factual representation to a prospect or direct seller that cannot be verified or make any promise that cannot be fulfilled;

• Use, or cause or permit to be used, fraud, coercion, harassment,

or unconscionable or unlawful means in promoting the direct selling practice, including remuneration system and agreement between “All parties”,

The Company and the Associate solemnly undertake NOT TO:

• Charge entry fees and renewal fees or to purchase any sales demonstration equipment or material in order to participate in its direct selling operations;

• Provide any benefit to any person for the introduction or recruitment of one or more persons as direct sellers;

• Require the Customers and Direct sellers to pay any money by way of minimum Monthly Subscription or Renewal charges;


Obligation of the The company : The Company agrees to: a) Not compel or induce the direct seller to purchase goods or

services in an amount that exceeds an amount that can be expected to be sold to consumers within a reasonable time;

b) Allow or provide the direct seller a 30 day period in which to cancel participation and receive a reasonable refund for inventory of goods or services purchased to be resold further.

c) Allow for the termination of contract, with reasonable notice, where a direct seller is found to have made no sales of goods or services for a period of up to two years

d) Allow or provide for a buy-back or repurchase policy for currently marketable goods or services sold to the direct seller at the said direct seller’s request at reasonable terms.


OBLIGATIONS OF DIRECT SELLERS a) Direct Seller engaged in direct selling should carry their

identity card and not visit the prospect customer’s premises without prior appointment/approval;

b) At the initiation of a sales representation, without request, truthfully and clearly identify themselves, the identity of the direct selling entity, the nature of the goods or services sold and the purpose of the solicitation to the prospective customer;

c) Offer a prospective consumer accurate and complete explanations and demonstrations of goods and services, prices, credit terms, terms of payment, return policies, terms of guarantee, after-sales service;

d) Provide the following information to the prospect / consumers at the time of sale, namely:


I. Name, address, registration number or enrolment number, identity proof and telephone number of the direct seller and details of direct selling entity;

II. A description of the goods or services to be supplied; III. Record the time and place for inspection of the samples and

delivery of goods. IV. Explain to the consumer, tentative time of delivery of the goods

and the return policy of the company in the details, before the transaction;

V. Register all Orders online at the company website, and give the customer the proforma invoice, or Invoice, and Payment Receipt as may be applicable.

VI. Assist the customer to pay for the chosen product, by using one of the methods accepted by the company. The current list of mode of payments is available on the website.


VII.Inform the customer of his/her rights to cancel the order and / or to return the product in saleable condition and avail full refund on sums paid within a period of 72 hours.

VIII.Ensure that the customer gets his product within the stipulated time frame and verified that material so delivered are free from any manufacturing defect, and resolve issues if any.

IX. Guide and assist the Customer on how to use the Product, and assist the customer, to work as an associate, in case he chooses to avail the optional business opportunity.

X. Guide and Assist the Customer regarding the Grievance redressal mechanism of the company.


Description INDIA DewSoft

eLearning 2016 2000

Everything Online 2017 2000

e Books 2016 2000

e payments 2016 2007

cashless working 2016 2007

Skill Building Courses 2015 2008

Soft Skills 2015 2007

Hard Skills 2016 2000

English language NONE 2008

DIGITAL INDIA 2016


e-Wallet • Loading the e-Wallet • Using the e-wallet to pay for a sale • Asking for a refund of the e-wallet amount


ONLINE PAYMENT GATEWAY a) Accept Master & VISA credit and Debit Cards, 2%

Charges being split up between the customer and the company

b) Accept Rupay Cards issued by INDIAN Banks c) RTGS/NEFT to company account


a) Using PAYTM to our advantage. b) Accepting money for sale of packages, directly into

your PAYTM account. c) Sending Money directly to the company account. d) You can transfer upto Rs.20000 at one go, Free of

Cost. e) 50000 limit in a month


Made in the latest Technology in the world HTML5, BOOTSTRAP, CSS, 1) Mobile Compatible 2) Tab Compatible 3) Laptop Compatible 4) All In one

New Website


1) Better than the mobile apps 2) No need to have a unique

mobile number associated with the ID.

3) Better security while accessing the website

4) No need to access customer data and phone, pictures, other content

5) No need to update, with every new update on your mobile

6) Needs a light internet connection to access.

New Website


LIST OF ACHIEVEMENTS 1) Thailand Winners 2) Tab Winners 3) Watch Winners List of Achievements


Why DewSoft

1) Scores 100% with the New Model Guidelines

2) Leader of Digital India

3) Work force of Self Motivated Channel Partners

4) Skill based Education Products

5) Technology Based Educational Products

6) No Inventory, No Accounts

7) Transparent Online System

Welcome to Planet DewSoftdz.planetdewsoft.com/2016/download/Rishi Sehdev.pdf · Welcome to Planet...

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