Welcome to - MSW...B Med Sci (Hons) BM BS MRCGP University of Nottingham 1984 Dr. Andy Watts MB ChB...
Transcript of Welcome to - MSW...B Med Sci (Hons) BM BS MRCGP University of Nottingham 1984 Dr. Andy Watts MB ChB...
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Welcome to
us on
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We are the most popular practice in
Ashfield district with a modern,
purpose-built building.
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Meet the Team
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Dr. Jeremy Jenkins
B Med Sci (Hons) BM BS MRCGP University of Nottingham 1984
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Dr. Andy Watts
MB ChB DRCOG MRCGP University of Sheffield 1994
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Dr. Chris Woods
MB ChB BSc(Hons) DRCOG MRCGP University of Leicester 1996
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Dr. Nicole Freeman
MB BS MRCGP DRCOG 1989 Charing Cross and
Westminster Medical School
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Dr. Shan Hussain
MB BS 1999 Imperial College University of London
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Dr. Carter Singh
BSc (Hons), MBBS (Distinction), MRCGP, DFSRH, DRCOG,
Guy's, King's & St. Thomas' School of Medicine, London
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Dr. Katy Osborne
BMedSci, BM BS 1999 University of Nottingham,
MRCGP, DFFP, DRCOG
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Sally Hughes, RGN
Practice Nurse
Sharon Hallam, RGN
Practice Nurse
Alison Wallace, RGN
Practice Nurse
Michelle Stillwell, RGN
Practice Nurse
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Karon Douglas
Healthcare Assistant
Lynsay Jones
Phlebotomist
Lindsey Twiss
Phlebotomist
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Kate
Purchasing & IT Coordinator
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Julie & Amelia
Results & Data Admin Team
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The Secretaries
Julia, Alison and
Stephanie Yvette
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Reception
Stefan
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We pride ourselves on trying to
provide appointments as soon as we
can for our patients, with the doctor or
nurse of their choice.
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Not sure if you need to see a doctor?
Willowbrook Medical Practice highly recommend the
NHS Direct Symptom Checker.
This is a free service available online
www.nhsdirect.nhs.uk
This can also be downloaded as a free App
Provides health advice and reassurance
24 hours a day, 365 days a year
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NHS Direct Symptom Checker
Just enter your home town, gender & date of birth
No other personal information is needed
Answer their questions about your problem
They will give you the advice you need
www.nhsdirect.nhs.uk
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Emergency Appointments
We provide an emergency nurse and doctor clinic for
any urgent cases that need to be seen on the same day.
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Have you hurt yourself?
Cut, bruise, sprain, knock, fall, insect bite, minor eye
injury, knock to the head (without being knocked out),
toe or finger injury, minor burn?
Please come and see us before considering casualty.
We have a minor injury service and an emergency duty
doctor available Monday to Friday.
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Too busy during the day to come to
the doctor?
We offer extended surgeries on
Mondays until 8pm.
Please ask for more details at reception.
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Going on holiday abroad?
We have a travel vaccination centre and are the only
local practice to provide the ALL vaccinations (including
the Yellow Fever vaccination).
Please book in for an appointment at reception.
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Do you have a bothersome mole, wart,
skin tag, or in-growing toenail?
We provide an in-house minor surgery service in which
our experienced doctors can remove moles, warts, skin
tags, take biopsies and operate on in-growing toenails.
Please book in at reception with one of our doctors.
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Are you or any of your friends/family
a bus/truck or taxi driver?
If so…
Please feel free to ask about our bus/truck/taxi driver
medicals (HGV/PSV).
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Do you need a GP medical report
writing?
Please ask at reception for further details.
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We provide free flu jabs to those
patients that are eligible.
Please ask at reception for more details.
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Are you diabetic?
We have a dedicated and experienced nursing team
who deal with all problems related to diabetes.
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Have you tried everything to lose weight
but not getting anywhere?
We have a dedicated and experienced nursing team
who deal with all aspects of weight management
including advice on diet, exercise and weight reduction
medication.
Please ask at reception for more details.
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Are you expecting a baby?
Do you have children?
We have in-house midwives and we also offer all of the
childhood immunisations and vaccinations.
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Do you want to quit smoking?
Have you tried in the past but found it
too difficult?
We have a dedicated and experienced nursing team
who deal with quitting smoking.
Please ask at reception for more details.
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Do you take regular arthritis medication?
Are you fed up with going to hospital every month to
have regular blood tests to monitor your medications?
We are proud to offer this monitoring service here at
Willowbrook Medical Practice.
This makes it easier for our patients as they no longer have to
travel all the way to the hospital, pay for hospital parking, pay for
transport to get there or have to walk around a massive hospital.
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Do you have stiff & painful knees, hips,
elbows, thumbs, shoulders or heels?
Have you considered a steroid injection to help with
the pain and stiffness?
Please ask at reception to book in with a doctor to
discuss this further.
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Do you go to the family planning centre
for the contraceptive pill, coil, injection
or implant?
We provide all of the contraceptive services here at
Willowbrook Medical Practice.
Please ask at reception for more details.
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Contraceptive choices –
after you’ve had your baby
Contraception may be the last thing on your mind
when you have just had a baby, but it is something
you need to think about if you want to delay or
avoid another pregnancy. Many unplanned
pregnancies happen in the first few months after
childbirth, so even if you’re not interested in sex at
the moment, it is better to be prepared.
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Intrauterine Device (IUD) An IUD is a small plastic and copper
device is put into the uterus. It stops
sperm reaching an egg, and may
also stop a fertilised egg implanting
in the uterus.
It can stay in 5–10 years depending
on type but can be taken out
sooner. Your periods may be
heavier or longer or more painful.
When the IUD is removed your
fertility will return to normal.
A doctor or nurse will insert the IUD.
Intrauterine System (IUS) An IUS is a small T-shaped plastic
device which releases a progestogen
hormone. This is similar to the natural
progesterone that women produce in
their ovaries.
A trained doctor or nurse will put the
IUS into your uterus (womb). The IUS
has two soft threads at one end which
hang through the opening at the
entrance of your uterus – the cervix –
into the top of your vagina.
It works for up to five years.
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Contraceptive Injections Contraceptive injections contain a
progestogen hormone which is
similar to the natural progesterone
that women produce in their ovaries.
There are two types of injection.
Depo-Provera protects you from
pregnancy for 12 weeks and
Noristerat protects you for eight
weeks. Both of these are very
effective hormonal methods of
contraception.
Contraceptive Implants An implant is a small flexible rod
that is placed just under your skin
in your upper arm. It releases a
progestogen hormone similar to
the natural progesterone that
women produce in their ovaries
and works for up to three years.
We offer all of these methods
of Contraception – book an
appointment with the Doctor
for more information
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Do you or a friend/family member have a
learning disability or mental health
problem?
We think it is important to regularly check on how you
are getting on.
Please ask at reception if you are due for a ‘learning
disability’ or ‘mental health check’.
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Are you ‘housebound’?
We have a housebound register.
This allows us to tailor the care we provide for you.
Let reception know your details please for our records
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Have you had a
‘well person check’ in the last 5 years?
If not…
Please ask at the reception desk for a nurse
appointment.
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Have you changed your telephone
contact details recently or since you
registered with us?
Do we have your current mobile number?
We may need to contact you urgently
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Have you or any of your close family
members got Diabetes?
Are you showing any of these symptoms;
increased thirst, tiredness, increased passing
urine, recurrent skin cysts/infections,
unexplained weight gain?
Then please book a health check with
our nurses at the reception desk.
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Have you had your blood pressure
checked within the last 5 years?
If not…
Please book appointment with a
healthcare assistant for a BP check
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Do you know your cholesterol?
Have you or any of your close family members
had a heart attack or stroke?
If so…
Please book a well person check with our nurse team
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Ladies - have you had a smear
within the last 3-5 years?
Do you know that this simple procedure can detect the
early changes which can lead to cervical cancer?
Please book a smear appointment with
one of our nurses.
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Seasonal Flu Vaccine
We still have some vaccines left.
If you are a carer or have a long-term illness
then you will be eligible for a free flu jab.
Please ask at reception.
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We are proud to be a Training Practice
and our experienced doctors train
the GPs of the future.
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Half of our current GP Partners were
trainees here at Willowbrook Medical
Practice themselves.
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We have a dedicated team of
approachable and friendly reception
staff who are always happy to
answer any of your questions.
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We have a practice website.
Book your next doctor’s appointment,
order your repeat prescriptions and
access a wealth of information.
www.willowbrookmp.co.uk
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Why Use Our Practice Website?
Order your repeat medication
Booking and cancelling doctor appointments
and routine blood tests
Consent to our text message service
Update your phone number, address & email address
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Why Use Our Practice Website?
Join the electronic Patient Participation Group (ePPG)
Provide your views and suggestions and answer the
ePPG questionnaires
Read the PPG meeting minutes
www.willowbrookmp.co.uk
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Why Use Our Practice Website?
Find out about services we offer
Download our newsletter
Download new patient questionnaires to join practice
www.willowbrookmp.co.uk
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Why Use Our Practice Website?
Practice boundary information
Opening hours and consultation times
Clinician names
www.willowbrookmp.co.uk
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Why Use Our Practice Website?
Career opportunities
Summary care record information and opt-out form
Download the practice booklet
Choose and book information (information on booking
hospital appointments)
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We are also on
You can us and get the latest updates
direct on your mobile phone
facebook.com/WillowbrookMedicalPractice
or follow the link on our main website home page
willowbrookmp.co.uk
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We are here for you.
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This is your practice.
We are always interested to hear
your opinions.
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We have a ‘Patient Participation Group’ which you can
join if you would like to contribute your opinion and
influence how your practice is run.
Please ask at reception for more details.
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We are now registering new patients.
Please ask at reception for more details.