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INFORMATION FOR VISITING YACHTS 2017

WELCOME TO LERWICK HARBOUR

A useful guide for your stay at Lerwick Printed: 16/08/2017 13:37 

 

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All at Lerwick Port Authority welcome you and hope that we can make your stay at Lerwick as enjoyable as possible. At 60 degrees north and the crossroads of the North Sea and Atlantic, Lerwick is Britain’s ‘Top’ Port – the most northerly commercial harbour in the country – attracting over 450 yachts annually, including repeat visits and international events. As the main seaway to Shetland, Lerwick Harbour is “the place to meet-and-compete” for yacht crews in the northern North Sea. A modern visitor berthing system at the heart of the Town Centre provides a sheltered stay with local eateries and shops only a stride across the street. This guide has been designed to provide you with some general information about the facilities available at Lerwick and to help you find your way about town. The convenience of the Port’s facilities and the many attractions of the islands, complemented by its location at a cross roads in northern waters makes Lerwick a natural port-of-call.

We make it plain sailing

 

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Contents Welcome to Lerwick Harbour_2

Contents Page_3 On Arrival_4

Stepping Ashore_5 Harbour Charges_6 Port Information_12

Customs and Immigration_14 Lerwick Boating Club_15

Harbour Events_16 Useful Telephone Numbers_18

Marine Litter_19 Lerwick Town Centre Street Map_20

Lerwick Harbour Map_21

 

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On Arrival

Lerwick is the capital of Shetland and, as the main centre for visiting yachts, it is often the first port of call. Lerwick Port Control keeps a 24 hour watch on VHF Ch 12 and visiting craft should contact the duty Port Controller on that channel before entering the harbour. Visiting yachts use the floating pontoons situated in the town centre - the Victoria Pier pontoon in the small boat harbour and another at Albert Wharf. There is an additional pontoon situated at Victoria Pier North in Albert Dock which visiting yachts are welcome to use when not in use by tenders from cruise ships. Dates of use by tenders are displayed on the pontoon and at Lerwick Port Authority’s Office in Albert Building. Both pontoons are available from May to September.

 

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Upon arrival in Lerwick Harbour you should first register with Lerwick Port Authority where you will pay your Harbour Dues. For yachts arriving from a non-UK port, you will have to complete a UK Border Force Form, details of which are shown on page 12.

Stepping Ashore

Services available in town: Bonded Stores Car Hire Shops & Supermarkets Consular Assistance Customs & Immigration (Border Force) Fuel Sail, electronic & engine repairs Ship Chandlers Shipyard Restaurants & Bars Tourist Information

Lerwick Boating Club All visiting yacht crews are welcome to enjoy the club’s facilities which include: Anytime access (Key from LPA, charge) Bar & relaxation Free wi-fi & satellite TV Hot showers (charge) Laundry (charge)

Our helpful staff at Lerwick Port Authority are pleased to assist with all your queries.

 

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METRES FEET 1 Day 2 Days 3 Days 4 Days 5 Days

8 26 £8.00 £16.00 £24.00 £32.00 £40.00 9 29 £9.00 £18.00 £27.00 £36.00 £45.00 10 32 £10.00 £20.00 £30.00 £40.00 £50.00

11 36 £11.00 £22.00 £33.00 £44.00 £55.00 12 39 £12.00 £24.00 £36.00 £48.00 £60.00

13 42 £13.00 £26.00 £39.00 £52.00 £65.00 14 45 £14.00 £28.00 £42.00 £56.00 £70.00 15 49 £15.00 £30.00 £45.00 £60.00 £75.00

16 52 £16.00 £32.00 £48.00 £64.00 £80.00 17 55 £17.00 £34.00 £51.00 £68.00 £85.00

18 59 £18.00 £36.00 £54.00 £72.00 £90.00

19 62 £19.00 £38.00 £57.00 £76.00 £95.00 20 65 £20.00 £40.00 £60.00 £80.00 £100.00

Harbour Charges HARBOUR DUES All visiting pleasure yachts not carrying goods or passengers for hire (charges inclusive of VAT). For each day or part thereof during which the vessel is in the harbour per metre £1.00, charged as per the table shown below. ELECTRICITY (a) Connection Fee (including charge for units for first day) £7.00 (b) Daily charge for units thereafter £2.00 (c) Electricity connection available 0800 - 1700 daily. Connection outwith normal hours £25.00 www.lerwick-harbour.co.uk/charges

 

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Port Information ACCIDENT AND EMERGENCY

Emergency (Ambulance/Fire/Police) 999 Gilbert Bain Hospital +44 (0) 1595 743000

Lerwick Health Centre (minor injuries) +44 (0) 1595 693201

COASTGUARD +44 (0) 1595 692976

DIESEL/FUEL

Fuel berth is located outside Albert Building (see map inside front cover) and is available Monday to Saturday from 0900-1200 and 1400-1600

Fuel can be purchased from LHD Marine Supplies Ltd via telephone to +44 (0) 1595 692379 Highland Fuels Ltd +44 (0) 1595 694348

LHD Marine Supplies Ltd +44 (0) 1595 693768

ELECTRICITY Where available, requires a 3-pin 16amp plug which can be purchased from Lerwick Port

Authority for £5.00. Please note that cables/leads are not supplied by Lerwick Port Authority. Initial connection is available between 0800 – 1700 daily. Out of hours, charges

may apply.

GAS Camping Gas and Calor Gas can be purchased from Rearo Gas Supplies, Ladies Drive, Staney

Hill, telephone +44 (0) 1595 692807 (or email gas@rearo.co.uk for further information). Their opening hours are 0900-1700 Monday to Friday and from 1000-1400 on Saturdays.

Rearo Gas Supplies provide Camping Gas and Calor Gas. Butane Gas (blue bottle) and

Propane Gas (red bottle) are both available. If an empty gas bottle is taken to Rearo Gas Supplies, they can exchange it for a full one. If no empty bottle is available to exchange,

Rearo Gas Supplies can provide the bottle as well through a bottle hire charge. The current bottle hire charge is £39.99 or £49.99 depending on the size of bottle. If you place an order,

they deliver to the harbour on Mondays, Wednesdays and Fridays around 1415.

INTERNATIONAL CATERING WASTE (ICW) Yacht Crews arriving from countries outside the *European Union are requested to contact

Port Control to arrange disposal of Food waste and its packaging. ICW must NOT be placed in the skips provided. *The following countries, in addition to EU countries do not produce

ICW - Iceland, Andorra, Norway, the Channel Islands, the Isle of Man, and Gibraltar.

 

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Port Information ICW (Cont’d) Shetland Islands Council offers a free waste oil disposal service. A waste oil tank with a total capacity of 1,000 litres is located at the Gremista landfill site, Lerwick, some four miles from the Town Centre. Collection facilities are not available for this service so yacht crews are asked to note that they will have to arrange their own transport if they wish to use this. Opening Times: Monday to Friday 0800 – 1800; Saturday/Sunday 1000 – 1600. MAIL AND FREIGHT FORWARDING You must notify our reception in advance with details of the contents of your delivery and intended collection date. Packages sent without sufficient prior notice or identification may be rejected and returned to sender. PUBLIC TOILETS Public toilets are also shown on the map on page 10. Opening times are from 0730 – 0000. There is also a shower facility at the public toilets available via the on-site attendant. Prices are £2.00 for a shower or £4.00 for a shower including towel hire and soap. SHETLAND BROADBAND SERVICE An internet service in Lerwick’s waterfront area. This Wi-Fi service covers areas of Lerwick's waterfront, mainly Victoria Pier, Albert Dock and Hay's Dock. There is a 15 minutes free trial period the first time you use the service (look for “Shetland-Wifi”), thereafter the charges are: 1 hour airtime = £2.00; 6 hours airtime = £6.00; 12 hours airtime £9.00

Air time is the actual minutes you are connected and can be used as and when required while your account is active. Remember to logout / disconnect when not using the internet to save your air time. If the system does not see any activity on your account for 10 minutes your device will automatically disconnect.

To reconnect to the internet after logout / disconnection you will be required to enter your Username and Password again, please remember them as they cannot be recovered. An account will be deleted after 30 days of non-use.

A pre-paid ticket is a login code available from Shetland Broadband which provides access to tailored accounts for example: 24/7 access for a specified period of time (hours, days or months) For groups / businesses etc. allowing logins from multiple device simultaneously For businesses to supply to employees, visitors, guests etc. Contact Shetland Broadband for more information on info@shetlandbroadband.net or via telephone to +44 (0) 1595 696297.

 

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Port Information TIDE TABLES

Tide tables are available at Lerwick Port Authority office.

WASTE A quantity of covered waste skips and litter bins are provided at all berths around the Harbour with recycling facilities for glass bottles and aluminium drink cans located on

Victoria Pier. There is no cost for using these facilities. Yacht Crews are kindly asked to ensure that they only place domestic waste in the waste skips and litter bins provided (see

map inside front cover for locations).

WATER Fresh water is provided free of charge on a ‘help yourself’ basis from the integral bollards

located on the floating pontoons or from hose pipes located on the pier.

WEATHER FORECAST Free of charge printout of the latest Met Office 5-day weather forecast is available from reception at Lerwick Port Authority offices weekdays.

WI-FI

Free wi-fi may be available in the following locations: Lerwick Boating Club, 12a Commercial Street, Tel: +44 (0) 1595 692407

Tourist Information Centre, Market Cross, Lerwick, Tel: +44 (0) 1595 693434 Shetland Library, Lower Hillhead, Lerwick, Tel: +44 (0) 1595 743868 Shetland Museum & Archives, Hay’s Dock, Tel: +44 (0) 1595 695057

Beltrami’s, Shetland Hotel, Holmsgarth Road, Tel: +44 (0) 1595 695515

 

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Customs and Immigration

UK BORDER FORCE

United Kingdom Border Force combines the responsibilities of the former Customs and Immigration Departments. The provisions of the Immigration Act at Ports throughout the United Kingdom requires any national from non EEA countries to present themselves to a Border Force Officer. EEA Countries are: Austria; Belgium; Bulgaria; Cyprus; Czech Republic; Denmark; Estonia; Finland; France; Germany; Greece; Hungary; Iceland; Italy; Latvia; Liechtenstein; Lithuania; Luxemburg; Malta; Netherlands; Norway; Poland; Portugal; Republic of Ireland; Romania; Slovakia; Slovenia; Spain; Sweden; United Kingdom. On arrival in the United Kingdom all non EEA nationals must contact the local Border Force Officer via telephone to: +44 (0) 1595 690614 or mobile no: + 44 (0) 7721 466199. Alternatively contact Lerwick Port Control office via telephone to: +44 (0) 1595 692991 or VHF 12 & 16 and we will pass your details to the Border Force Officer.

If arriving from outside the EU you must complete form C1331 or NDP(Y) available from our reception. If you already have a form C1331 Part 2 on board, from when the vessel left the UK, you should complete section (iii) amending details of persons on board, if necessary, then sign and date the form again. General Advice is available from: National Advice Service +44 (0) 1204 374930 National Yachtline +44 (0) 845 7231110 Information on sailing your Pleasure Craft to and from the United Kingdom and any relevant notices are available directly from www.hmrc.gov.uk Visa Requirements are detailed at www.ukvisas.gov.uk

 

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Customs and Immigration BOND SHIPMENTS

Yachts and other private craft of less than 40 tons register departing on a voyage to a port outside Home Trade limits (Ports between the north bank of the River Elbe and the Port of

Brest inclusive) are entitled to carry duty-free stores. If your voyage qualifies, please contact Zetland Bonded Services on +44 (0) 1595 693537.

Further information is available at www.zetlandbond.com

The quantity of duty-free stores you can apply for depends on the number of crew/

passengers on board, the expected length of the voyage, and the amount of surplus stores remaining on board.

For more details please see the HM Revenue & Customs website on www.hmrc.gov.uk and

search for “Duty free ships’ stores” which will direct you to Notice 69A which refers.

The bonded stores supplier will deal with the Customs documentation. HM Revenue & Customs must give approval both for your entitlement and the quantities requested before

any duty-free stores are supplied to your vessel by the supplier.

BRINGING ANIMALS & BIRDS TO THE UK

ANIMALS/PETS (EVEN WITH A PASSPORT) CANNOT BE BROUGHT ASHORE AT LERWICK HARBOUR AS IT IS NOT AN APPROVED ROUTE OF ENTRY INTO THE UK FOR ANIMALS/PETS.

For more information please go to: www.gov.uk/defra

https://www.gov.uk/guidance/pet-travel-quarantine#transporting-your-animal-to-the-uk

Animals and birds brought to the UK without a British Imports (Rabies) Licence or a British

Health Import Licence must always be kept in an enclosed part of the vessel below deck. Do not let them come into contact with any other animals. Never let them come

ashore without the authority of the appropriate agriculture (DEFRA) officials.

For more details please see the HM Revenue & Customs website on www.hmrc.gov.uk and enter ‘Notice 8’ in the search field. Select “Sailing your pleasure craft to and from the United Kingdom”; then scroll down and further select “3.9 ‘Animals including pets, dogs, cats, birds,

rabbits and rodents” which refers.

 

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12A COMMERCIAL STREET, LERWICK, ZE1 0AN +44 (0)1595 692407

info@lerwickboatingclub.co.uk www.lerwickboatingclub.co.uk

When settling your harbour dues at the Lerwick Port Authority office you can obtain a Clubhouse key (subject to a £5.00 deposit). The entry system uses a small plastic key fob to open the door, when you pass your fob over the sensor mounted on the left hand side of the door frame. Enjoy access all hours to the Club’s recently refurbished showers and laundry washing/drying facilities all of which are operated with £1.00 coins. There are 3 male showers and 1 female shower, all equipped with changing facilities, mirror, shaver socket, bench, etc. The cost is £1.00 for 10 minutes, starting immediately when the coin is inserted. There are two commercial washing machines and two dryers both of which are operated by £1.00 coins or 20p pieces.

Bar Opening Hours: (mid-May to mid-September) Mon - Thur 1900 - 2300 Fri 1900 - 0000 Sat 1200-1430/1900-0000 Sun 1230-1430/2000-2300

Lerwick Boating Club

 

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Competitions & Events Friday 28 April to Saturday 29 April

Shetland Folk Festival onboard Statsraad Lehmkuhl Two acoustic sessions by visiting and local acts onboard Norwegian tall ship Statsraad Lehmkuhl, on Friday evening 28 April 4-6pm and at Noon-2pm Saturday 29 April. Traditional Bergen Soup and Norwegian refreshments will be for sale by the crew. Further details can be found on the Shetland Folk Festival website

Saturday 10 June Lerwick Lifeboat Open Day Held annually in June each year at Victoria Pier.

Saturday 17 June

Lerwick Mid-Summer Carnival - to be confirmed The annual Mid-Summer Carnival will start at 6:30pm at the Lower Hillhead, finishing at the Esplanade, with a parade of decorated floats and foot collectors in costume raising funds for the Callum Younger Reach Fund.

Thursday 22 June to Saturday 24 June

Bergen-Shetland Race Race yachts will arrive at Lerwick on Thursday 22 June and leave again on afternoon of Saturday 24 June. The 2017 annual Bergen-Shetland Race will incorporate the double-handed 1000mile race from the Netherlands. www.facebook.com/shetlandrace?fref=ts http://1000mile.org/

Friday 4 August to Sunday 6 August Annual Lerwick Regatta - to be confirmed

Monday 7 August to Sunday 13 August

Shetland Boat Week Shetland Boat Week offers a range of maritime themed events.

Wednesday 9 August to Saturday 12 August Annual Inter-Club Sailing Regatta - to be confirmed

Thursday 10 August to Sunday 13 August

Sail on Swan Shetland's restored herring drifter and sail training vessel, 'Swan LK243', is offering day sails and half day sails during Shetland Boat Week. Contact petercampbell321@btinternet.com for more details.

 

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ACCOMMODATION Visit Scotland +44 (0) 1595 693434 BANKS Bank of Scotland +44 (0) 1595 732214 Clydesdale Bank plc +44 (0) 8457 362616 TSB, Victoria Buildings +44 (0) 1595 693605 Royal Bank of Scotland +44 (0) 1595 694520 Santander Tel: +44 (0) 1595 694471 BARS/PUBS Captain Flints+44 (0) 1595 692249 Da Wheel Bar +44 (0) 1595 697110 Da Steakhoose Bar +44 (0) 1595 696555 Douglas Arms +44 (0) 1595 693787 Lounge Bar +44 (0) 1595 692231 Thule Bar +44 (0) 1595 692508 CAFES/TAKEAWAYS Beberleys +44 (0) 1595 692988 Coffee & Keetchin +44 (0) 1595 690606 Da Muckle Café +44 (0) 1595 741009 Emma Louise’s Coffee Shop +44 (0) 1595 695577 Faerdie Maet +44 (0) 1595 692864 Fine Peerie Cakes +44 (0) 1595 696308 Fjara Café +44 (0) 1595 697388 Hay’s Dock Café Restaurant +44 (0) 1595 741569 Havly Café +44 (0) 1595 692100 Islesburgh House Café +44 (0) 1595 745100 Jojo’s Café Restaurant +44 (0) 1595 697400 Mareel Café +44 (0) 1595 745500 Monterey Jack’s +44 (0) 1595 696005 New Harbour Café +44 (0) 1595 695271 Olive Tree +44 (0) 1595 697222 Paparazzi +44 (0) 1595 696005 Peerie Shop Café +44 (0) 1595 692817 Skipidock +44 (0) 1595 696865 Teamoré +44 (0) 1595 692002 CAR/BICYCLE HIRE Bolts Car Hire +44 (0) 1595 693636 Grantfield Garage +44 (0) 1595 692709 Shetland Community Bike Project +44 (0) 1595 690077 Star Rent A Car +44 (0) 1595 692075 CINEMA Mareel +44 (0) 1595 745500 CONSULS France – Ruth Henderson +44 (0) 1595 693644 Germany – Dieter Glaser +44 (0) 1595 695956 Norway – John Goodlad +44 (0) 1595 880182 Sweden – Iain Tulloch +44 (0) 1595 694064

DENTIST Family Dental Clinic +44 (0) 1595 695225 Lerwick Dental Practice +44 (0) 1595 690265 Montfield Dental Health Centre +44 (0) 1595 743160 St Olaf Street Dental Practice +44 (0) 1595 695769 Shetland Private Dental +44 (0) 1595 695553 DIVERS Malakoff Limited +44 (0) 1595 695544 Ocean Kinetics Ltd +44 (0) 1595 696707 Zetland Marine Services +44 (0) 1595 693164 DUTY FREE Zetland Bonded Services +44 (0) 1595 693537 LAUNDRY Manson’s Dry Cleaners +44 (0) 1595 695335 LEISURE, SPORT, ENTERAINMENT Clickimin Leisure Centre +44 (0) 1595 741000 Islesburgh Complex +44 (0) 1595 745100 Mareel +44 (0) 1595 745500 Shetland Library +44 (0) 1595 743868 Shetland Museum+44 (0) 1595 695057 NIGHTCLUBS Da Wheel Bar +44 (0)1595 697110 Posers Nightclub +44 (0) 1595 692826 OPTICIANS C Kelly +44 (0) 1595 693690 Miller Opticians +44 (0) 1595 695516 Specsavers +44 (0) 1595 697820 PHARMACY Boots the Chemists +44 (0) 1595 692619 Freefield Pharmacy +44 (0) 1595 693502 A L Laing +44 (0) 1595 692579 POLICE CALL 101 POST OFFICE +44 (0) 1595 693372 RESTAURANTS European Da Steakhoose +44 (0) 1595 696555 Fjara +44 (0) 1595 697388 Grand Hotel +44 (0) 1595 692826 Hay’s Dock +44 (0) 1595 741569 Kveldsro House Hotel +44 (0) 1595 692195 Lerwick Hotel +44 (0) 1595 692166 Queens Hotel +44 (0) 1595 692826 Teamoré +44 (0) 1595 692002 (weekends) Shetland Hotel +44 (0) 1595 695515

Useful Telephone Numbers

 

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American

Monterey Jack’s +44 (0) 1595 696005

Chinese Golden Coach, (within Baroc) +44 (0) 1595 693848

The Great Wall +44 (0) 1595 693988

Indian Raba +44 (0) 1595 695585

Gurkha Kitchen +44 (0) 1595 690400 Ahar +44 (0)1595 697552

Thai

Phusiam Thai +44 (0) 1595 692031

REPAIRS/MAINTENANCE Canvas & Sail Repair

60 North Marine Canvas +44 (0) 1595 697146 T Duncan +44 (0) 1595 695544

The Sail Makers Bench +44 (0)1595 880038

Engineering D H Marine +44 (0) 1595 690618

HNP Engineers (Lerwick) Ltd +44 (0) 1595 692493 L & M Engineering +44 (0) 1595 692522

Malakoff Ltd +44 (0) 1595 695544 Ocean Kinetics Ltd +44 (0) 1595 696707

Thulecraft Ltd +44 (0) 1595 692500 H Williamson & Sons Limited +44 (0) 1595 880645

SHIP CHANDLERY

GTS Direct Ltd +44 (0) 1595 696222 LHD Marine Supplies Ltd +44 (0) 1595 692882

Malakoff Ltd +44 (0) 1595 695544 Thulecraft Ltd +44 (0) 1595 693192

SUPERMARKETS

Co-op +44 (0) 1595 693419 Tesco +44 (0) 1595 737400

TAXIS (Taxi Rank on Victoria Pier)

Allied Taxis +44 (0) 1595 690069 Kings Taxis +44 (0) 1595 696500

Sinclair’s Taxis +44 (0) 1595 694617 Sixty Fifty Cabs +44 (0) 1595 696050

TOURISM

Visit Scotland +44 (0) 1595 693434

TOURISM – Guided Trips Island Trails +44 (0) 7880 950228

Shetland Sea Charters +44 (0) 1595 692577 Shetland Small Group Tours +44 (0) 1595 692080

Useful Telephone Numbers

Shetland

 

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Marine Litter Lerwick Port Authority is a signatory to the Shetland Islands Litter Prevention Plan. Figures suggest that over 20,000 tons of marine litter is dumped annually into the North Sea. This makes marine litter one of the worst environmental problems in the North Sea region. The objective of Save the North Sea is to reduce marine litter in the North Sea by changing the attitudes and behaviour of the people using the area. Save the North Sea project has activities in five countries and in Shetland these are undertaken by KIMO International. Further information about the project can be found on their website at: www.kimointernational.org

The Blue Flag Campaign The Blue Flag is an international award scheme which acts as a guarantee to tourists that a beach or marina they are visiting is one of the best in the world. The Campaign is administered in England by ‘Keep Britain Tidy’ and is managed internationally by the Foundation for Environmental Education (FEE)

Award Winning Beaches Shetland has some beautiful beaches, often enjoyed by locals and visitors. Five of our beaches were awarded Seaside awards, Tresta in Fetlar, Breckon Sands and West Sandwick in Yell, St Ninian’s Isle and West Voe both in the South Shetland Mainland. Please help to keep our beaches clean by taking litter home, recycle it or put it in a proper bin. Bag and bin items of sanitary protection, nappies and other plastic products. www.keepscotlandbeautiful.org

Contribute to a cleaner North Sea!

 

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Lerwick Town Centre

 

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RECEPTION Mon to Fri 0900-1700 PORT CONTROL 24 hours daily

VHF 12 & 16

Harbour map