Welcome to

Higher Administration

Mrs Gray

Timetable

Monday – double block 1 & 2Tuesday – block 6Wednesday – block 3Friday – block 5

Aim of the Course

Higher Administration aims to build on the knowledge, understanding and skills developed in Standard Grade or Intermediate 2 Administration in an integrative way

Prior Learning

You should have successfully completed Standard Grade Administration at Credit Level or Intermediate 2 Administration.

In addition, Standard Grade English at Credit Level is also recommended.

Course Structure

The course is split into two units:-

Information Technology for Management (80 hours)

Administrative Services - (40 hours)The units are taught concurrently in an

integrated manner with their being a holistic approach to the course

An additional 40 hours are available for consolidation and preparation for external assessment

Administrative Services

1. Effectiveness in the workplace

2. Changing working practices

3. Recruiting, developing & supporting staff

4. Organise, support and record meetings

5. Importance of customer services

Information Technology for Management

Use of software/hardwareSources of informationProblem SolvingPresentation of workElectronic communicationsEffect of new technologySocial and Legal implications

ASSESSMENT

To gain the award of Higher Administration you must successfully complete all internal unit assessments as well as the external exam.

You level of performance in the external exam will determine the grade of Higher you achieve.

Final Exam (external assessment)

2 papers – 60 marks eachPaper 1 – (1 hour 20 minutes) theoryPaper 2 – (1 hour 20 minutes) practical

Paper 1 – (1 hour 20 minutes)

Written paper examining your knowledge and understanding of the course.A) case study with compulsory questions

B) 2 extended response essays from a

choice of 5

Paper 2 – (1hour 20 minutes)

Use of Information Technology for problem solving in business

Examining and testing the IT skills you have learned throughout the course

Working Ethos

There will be a professional and business like approach to work within the classroom.

You will be expected to work within set time constraints from an early stage

This will require you planning and monitoring your time to ensure deadlines are met.

Student Responsibilities

attend regularly meet any homework deadlines set prioritise your work and set targets for yourself monitor your progress follow health and safety requirements look after equipment and materials co-operate and negotiate with colleagues use your initiative maintain records of your work organise an effective file management system hand in work of a standard acceptable in business work both on your own and at times with others