Welcome to Comex 2000

Welcome to Comex 2000
Welcome to Comex 2000
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    14-Apr-2017
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Transcript of Welcome to Comex 2000

  • together we are connected

    KEYMILEa c c e s s t o t h e w o r l d

    Head Office

    Comex 2000 (UK) Limited, Unit 3 Stadium Business Court, Millennium Way, Pride Park, Derby. DE24 8HP

    t: 01332 34 74 74 f: 01332 34 47 88 e: comex@comex2000uk.com

    www.comex2000uk.com

    Working With:

  • OverviewComex 2000 is a successful, fast developing telecommunications group established in 1998, having evolved from the industry rationalisation that marked the early years of the new millennium. Our highly skilled and professional team provide a wide range of network and communications services nationally, along with back up support.

    We currently employ over 500 field based engineers backed up by administrative and support staff and will continue to be the leading supplier of choice within our sector, where innovation and diversification will be instrumental in continued growth.

    We pride ourselves on delivering quality andcost effective solutions to our clients. This isthe key foundation that we build our businessfrom and its an ethos that is shared by all ourstaff from field-based personnel through to Board level.

    Did you know?

    Comex 2000 currently has an expanding workforce of 500 field and administrative staff.Approximately 250,000 residential installations and 38,000 business installations are completed each year in central and outer London alone. Whilst Comex 2000 continues to have a major presence across central and outer London, through innovative thinking and client diversity we are able to offer a full range of services on a national basis. All our activities are supported by our national contact centre in the heart of Birmingham. We provide specialist switch, head end and emergency support. Comex 2000 is the preferred Partner to Virgin Media.

    National Contact CentreComex 2000 has its own dedicated call centre located in the heart of Birmingham. This gives us tremendous flexibility and support of our own operation, by carrying out work order scheduling, pre-calling of customer appointments and coordinating customer queries.

    On behalf of our clients we liaise with their customers to create a positive and lasting impression.

    Whilst initially the centre supported only our own organisation, as we continue to expand our customer base and diversify into other sectors we are able to offer our bespoke support services to new clients.

    Our administrative staff are well trained and motivated which enables them to fit into projects which add short term or long term benefits to our clients.

    Also housed in the National Call Centre is our own Construction Noticing Team and Help Desk.

    Services

    Residential InstallationsWe undertake fibre optic broadband, digital tv and phoneinstallations into individual properties, including specialist installations into multi dwelling units, high rise properties and new developments.

    Commercial InstallationsWorking as part of our Network Services Department we carry out complex and non-complex commercial telephony and broadband installations, utilising disciplines from multi-pair cabling through to blown fibre technology, for all business sectors including Blue Chip companies.

    Network MaintenanceWe provide all levels of support to our clients from serviceand repair visits through to specialist network maintenance,cabinet repair, cabling upgrades and fibre management.

    Emergency Response ServiceWorking as part of our Network Services Department we provide full turnkey Emergency Service Restoration solutions in the event of major service risks or failures which affect our clients.

    Testimonials

    Just wanted to say a massive thank you for helping out with this Director level escalation and completing it this morning when it wasnt part of your scheduled work.Portfolio Manager - CONNECT, Partner Markets I just wanted to let you know how much of a help the engineer has been so far on the LGfL project for me. Due to his professional attitude and flexible nature he has on a number of installs been able to assist and make sure that they dont fail on the day.London Grid for Learning - Services

    I would like to say a huge Thank You for looking after my install for the abovecustomer last week. This was a challenging customer and you handled them well. Thank you for being so proactive. Without your hard work, support and determination this install would have failed.Virgin Media

    I would just like to pass on my appreciation to the engineer. He has been brilliant. There are some very unusual sets ofcircumstances on these installs but none have phased him.Project Manager - London Underground

    Newsquest would not have gone in last night had it not been for great team work and dedication to this DRO Level 1 escalation. The job went on right into the night with the engineers having to go to the hub to replace/repair a faulty cable. Great work guys and look forward to having more installs with you.Virgin Media Project Manager - Peterborough

    together we are connected