Welcome to Clear-Com’s 2009 IBC Partners Meeting

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Welcome to Clear- Com’s 2009 IBC Partners Meeting

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Welcome to Clear-Com’s 2009 IBC Partners Meeting. IBC 2009. Welcome! Introductions Ahmed Magd – Middle East Region Dan Muchmore – UK & Ireland Gary Rosen – CoachComm IBC Team Oscar, Ahmed, Dan, Peter & Karlie Matt, Jake & PM team. Meeting Agenda. Welcome and Introductions—Karlie Miles - PowerPoint PPT Presentation

Transcript of Welcome to Clear-Com’s 2009 IBC Partners Meeting

Page 1: Welcome to Clear-Com’s 2009 IBC Partners Meeting

Welcome to Clear-Com’s2009 IBC Partners Meeting

Page 2: Welcome to Clear-Com’s 2009 IBC Partners Meeting

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IBC 2009Welcome!Introductions

Ahmed Magd – Middle East RegionDan Muchmore – UK & IrelandGary Rosen – CoachComm

IBC TeamOscar, Ahmed, Dan, Peter & Karlie Matt, Jake & PM team

IBC Partner Meeting 11th September 2009

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Meeting Agenda Welcome and Introductions—Karlie Miles Partner Address—Matt Danilowicz Product Success—Jake Dodson Recent EMEA Successes—Oscar Mezquita EMEA Sales Promotions—Karlie Miles Tempest Demonstration—Gary Rosen Concert/Hybrid Network Demonstration—Jake Dodson Closing and Q&A—Karlie Miles

Distributor Meeting 12th September 2008

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2009 IBC Partners MeetingOur Challenges Ahead

By Matt Danilowicz

11 September 2009

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Thank you! Your dedication and support of the Clear-Com

business helped us through this difficult year.

IBC Partner Meeting 11th September 2009

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Staying on course to be the first choice in our market

Despite a difficult year We remained financially secure with backing from

Vitec Group We continued investments in innovative technology

- Hybrid Network (TDM Matrix/IP Server Network)- Tempest2400—2.4GHz Digital Wireless Intercom System

We continued efforts to improve operations and processes across the company• Including our new Authorized Service Provider program

Distributor Meeting 12th September 2008

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Our Commitment in Broadcast

IBC Partner Meeting 11th September 2009

Continued R&D to enhance Eclipse—the market’s newest, most powerful matrix intercom

New product offerings such as the Hybrid Network & Tempest address real-world market/customer changes

More sales staff, more co-op marketing, more customer references

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We expect recovery, but broadcast remains challenging In H1 2009, Global broadcast advertising shrank by 28%Much of this advertising—more than half—will not return

or will move to on-line media The Euro-centric 2009 IABM survey of broadcast

manufacturers predicts only limited recovery in 2010Taxpayer revolt and governmental pressures are

reducing capital budgets for State Networks

Clear-Com’s new products will beat your competition, but you must diversify to grow

IBC Partner Meeting 11th September 2009

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New Challenges for New ProductsIn 2010, Clear-Com will expand our distribution

partnerships to open new markets Concert/Hybrid Network --Universities/Media schools/Financial traders Tempest – Outdoor festivals, Houses of Worship, Sports TV, Mobile

Command Centers, Construction projects, Training, Military Water-proof FreeSpeak Beltpacks -- Offshore, Shipping

IBC Partner Meeting 11th September 2009

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Market Expansion Opportunities We welcome you to take these new offerings into new markets

Interest? Let’s discuss your investment plan by end of year Not? Clear-Com will seek new partners for expansion into

new markets as you continue your focus on broadcast

IBC Partner Meeting 11th September 2009

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ProductsIBC 2009 Distributer Meeting

Jake Dodson, Vice President of Product Management

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Product Breadth

• Live Performance Comms

IPInterfaces & Accessories

V-Series PanelsEncore Partyline Eclipse Matrix

• Distributed Point to Point Comms • DSP Comms Panels

Digital Wireless

• Cellular Roaming Wireless• Interfaces, Headsets, Ancillaries • IP Interfaces, Concert IP Server

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Our Product Strategy

Continue to Enhance our TDM platformExtend our Communications Reach with IPEnhance product family connectivityInnovative products to drive customer upgrades

Distributor Meeting 12th September 2008

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Product History

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Product Roadmap: Recent Achievements

Feb ’07Apr ’07

V-Series Panels

E-Fiber Card

ECS 4.1

ECS 4.0

E-Que FreeSpeak Wireless Card

Eclipse V4.1

Eclipse V4.0

Aug ’07

EncoreAnalogue Partyline

Easi-Pico16 Port Matrix

Sep ’07

Oct ’07

AES 6.0Digital COAX

ECS 4.2

Nov ’07

Eclipse V4.2 V-Series Desktop

ECS 4.2

Lever Key

PlannedCompleted

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Product Roadmap: Recent Achievements

Jun ’08

Concert 1.0Native IP-basedmulti-user comms

Concert

Eclipse V 5.0

V-Series AES COAX

E1/T1 Telecom Trunking

Sep ’08

Concert Concert

Site 1

Concert Concert

Site 2

IP WAN

Online Mode

May ’08

FreeSpeak 1.5.7

Vibration AlertBattery Status MonitorRemote Mic Kill

PlannedCompleted May ’09

FreeSpeak 2.0• 20 Beltpack

Station

Aug ’09

V-Series Desktop• Pushbutt

on

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Product Roadmap: Under Development

Concert/Eclipse Linking• Eclipse TDM matrixes linked

to Concert IP Server Network

Aug’09

Concert v2.0• New Panel UI +• Classic Concert

UI

IP WAN

Eclipse Concert

PlannedCompleted

V-Series IP

Eclipse V 5.1• 32 Port IP Card (IVC-

32)

Aug’09

Production Maestro• Conference Router

Logic Maestro• Graphical Logic

Programmer

Clear-Com Hybrid Network

2010

Digital Partyline• Digital

Masterstation• Digital Beltpack• 2-wire interface• 4-wire interface

Concert 2.5

Concert Server

Concert

Concert Server

Internet

Concert

• 4-wire Interface

Q4’09

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New Products for IBC 2009

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New at IBC 2009 (launched)

Concert 2.0Dual Mode (Directory or Intercom)

• Improved Directory Panel (auto sort)• Intercom Panel (push to talk)• Linkage to Eclipse

FreeSpeak 2.0 Increased Capacity added in V2.0

• 20 Beltpacks per basestation • Wireless Party-Line Groups• Unused pages are hidden• New IFBs configuration to and from BPs• “Loud” mode

Eclipse 5.1Eclipse/Concert Linking

• ECS 5.1• V-Series IP Panel• IVC-32 High Density IP card• Auto Scanning Feature ( V-Series IP, Concert & MVX)• Logic Maestro• Production Maestro

Tempest Wireless2.4Ghz Digital Wireless

• 2.4GHz Licence Free Wireless• 2xTX Resiliency Technology• Excellent Outdoor Range

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Clear-Com’s Approach: Two Intercom Worlds

TDM Network IP Network

Matrix World (TDM) Concert World (IP)

DEPENDABLE PERFORMANCE NEW FLUID WORKFLOWS

Concert Server

Concert

Concert Server

Internet Concert

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Matrix TDM

Clear-Com’s Hybrid Approach: One Universe

Concert IP

• Two Worlds Intelligently Linked together (best of both worlds)• Concert Panels Link to Matrix World (controlled by Matrix)• Concert to Concert Users have one to one/many calls and texting• IP Panels Link to Matrix from anywhere on IP network or over internet

Matrix World (TDM) Concert World (IP)

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IP

IP

Key Elements of the Hybrid NetworkEclipse Omega or Median

V-Series IP Panel

IVC-32(32 Port IP Card)

IP SwitchConcert Server (Linux)

Browser BasedConfig.

IP LAN, WAN or Internet

V-Series Panel

MVX-D16(16 Port 4W Card)

PC (XP or Vista)

IP

IP

TDM

ConcertIntercom Panel

ConcertDirectory Panel

PC (XP or Vista)

IP

4222 Panel

4224 Panel

i-Station

TDM TD

M

TDM

Fiber or CAT-5Infrastructure

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Hot News for IBC ‘09!

Listec PromptXpress wifi prompterwith ConcertTiffen Europe Hall11 Booth 11.E30

• Concert 2.0• Tried Intracom & it didn’t work well• Maintain constant contact with broadcast

control operations and mobile units.

Clear-Com & Associated PressHall 7, Booth 7.D31

• IBC Show Demo• Concert 2.0 integrated with ENPS Product• ENPS ActiveX launches Concert Conference

V-Series ModuleRoss Video Switcher Module

• Technology Demo only• Potential future product dependant on

interest levels• Other module formats possible

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I.V.Core IP Technology

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What is I.V.CoreI.V.Core is a patent pending technology from Clear-ComIt is an audio Intercom over IP technologyIt allows high quality audio intercom and conferencing

over any standard IP network globally.

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Clear-Com I.V.Core Technology

All packets are decoded & re-mixed = heavy on resources/scalability issues

Packets must be buffered = added latencyAudio must be re-encoded = loss of quality

Jitter Buffer Eliminated = reduced latency

Elimination of Decode/Encode = reduced latency & Codec flexibility

MixerDecoder EncoderJitterBuffer

JitterBuffer Decoder

IP Packets

IP Packets

Decoder EncoderJitterBuffer

Mixer

Router

DecisionEngine

MixerJitterBuffer Decoder

Mixer replaced with Decision Engine & Router = ultra low latency core

Server Client

Server Client

Distributed Mixing at Clients = high efficiency on resources, highly scalable

VoIP

Centrally Mixed Packets = no individual Origin metadata

Central mixing at server = scalability issues on larger systems

Packets only ever decoded once = improved audio quality

S1

S2

S3

IP Packets

Packet Jitter

S1+S2+S3Mixed Packet

IP Packets

IP Packets

S1

S2

S3

IP Packets

I.V.Core

time

IP Packets

IP Packets

IP Packets

S1

S2

S3

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Concert Soft Panel Crosses Both NetworksFor Intercom Users

Matrix Concert

For Office UsersConcert 2.0. Intercom Panel Concert 2.0. Directory Panel

Concert Conference

Matrix KeyConcert Key

Matrix keys assigned on Concert panel are controlled by Matrix

1

21

12 Concert keys assigned on Concert panel controlled by Concert rules (role access)

2

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Today’s Intercom Approach

Relay

AES

4-wire

2-wire

Tel

Fibre

IPClassical Intercom World

TDM Network

IP Network

Remote Panels Limited to Periphery Status(1 to 1 Relationship to Intercom matrix)

In today’s Intercom IP is seen more as a connection layer, not a network

IP Network

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2009 IBC Partners MeetingRecent success in EMEA

By Óscar Mezquita

11 September 2009

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Agenda

Sales Summary YTDEMEA Significant WinsSummary & Conclusion

IBC Partner Meeting 11th September 2009

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Order Intake by Geography

2008

20%

46%

34%

2009

17%

55%

28%

EMEA

AMERICAS

ASIA

IBC Partner Meeting 11th September 2009

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Worldwide Order Intake YTD (As of Aug 31, 2009)

87% 85% 105%

0

01234567

Q1 Q2 Q3 Q4TargetOrder intake YTD

IBC Partner Meeting 11th September 2009

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Order intake by Markets

2008 EMEA

10%

30%60%

2009 EMEA4%4%

35% 57%

37%

32%

13%

18%

Clear-Com Worldwide 2009

BroadcastLive PerformanceMAGothers

IBC Partner Meeting 11th September 2009

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Order Intake by Product Group

2008 EMEA

14%7%

2%14% 63%

2009 EMEA

17%4%

9%18%

52%

Clear-Com Worldwide 2009

7%13%

5%

32%

43%

MatrixPLServicesWireless DigitalWireless Analogue

IBC Partner Meeting 11th September 2009

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EMEA Significant Wins 2009Broadcast

RFO (Radio France Outre-mer) – France Magyar Televízió (MTV) – Hungary

Live Performance Llotja Auditorium Lleida – Spain

Other markets Roland Garros Tennis French open- France Aker Yards Cruises - Norway

IBC Partner Meeting 11th September 2009

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EMEA significant wins 2009Broadcast

RFO (Radio France Outre-mer) – France Magyar Televízió (MTV) – Hungary

Live performance Llotja Auditorium Lleida – Spain

Other markets Roland Garros Tennis French open- France Aker Yards Cruises - Norway

IBC Partner Meeting 11th September 2009

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EMEA significant wins 2009RFO – Radio France Outre-mer

Project value £125k We won because:

• IP technology – Concert linked to Eclipse• Integrated FreeSpeak• Customer confidence in local distributor• Future expansion possibilities and easy

connection with the other 9x overseas RFO locations

IBC Partner Meeting 11th September 2009

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RFO – Radio France Outre-mer

IBC Partner Meeting 11th September 2009

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EMEA significant wins 2009Broadcast

RFO (Radio France Outre-mer) – France Magyar Televízió (MTV) – Hungary

Live Performance Llotja Auditorium Lleida – Spain

Other markets Roland Garros Tennis French open- France Aker Yards Cruises - Norway

IBC Partner Meeting 11th September 2009

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EMEA significant wins 2009Magyar TV

Project value £175k We won because:

• IP technology – integrated Concert software• Integrated FreeSpeak• V-Series features and functionality• Panel Backward compatibility (4000 and ICS)• Production Maestro and Logic Maestro• Customer confidence in local distributor

IBC Partner Meeting 11th September 2009

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MTV – Magyar Televízió

IBC Partner Meeting 11th September 2009

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EMEA significant wins 2009Broadcast

RFO (Radio France Outre-mer) – France Magyar Televízió (MTV) – Hungary

Live Performance Llotja Auditorium Lleida – Spain

Other markets Roland Garros Tennis French open- France Aker Yards Cruises - Norway

IBC Partner Meeting 11th September 2009

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EMEA significant wins 2009Llotja Auditorium

Project value £45k We won because:

• Unique FreeSpeak features• V-Series features and functionality• Clear-Com are well established in LP market in

Spain• Customer confidence in local distributor

IBC Partner Meeting 11th September 2009

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EMEA significant wins 2009Broadcast

RFO (Radio France Outre-mer) – France Magyar Televízió (MTV) – Hungary

Live performance Llotja Auditorium Lleida – Spain

Other markets Roland Garros Tennis French open- France Aker Yards Cruises - Norway

IBC Partner Meeting 11th September 2009

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EMEA significant wins 2009Roland Garros

Project value £60k We won because:

• Easy set up and configuration• Median & V-Series features and functionality• Logic Maestro

IBC Partner Meeting 11th September 2009

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EMEA significant wins 2009Broadcast

RFO (Radio France Outre-mer) – France Magyar Televízió (MTV) – Hungary

Live performance Llotja Auditorium Lleida – Spain

Other markets Roland Garros Tennis French open- France Aker Yards Cruises - Norway

IBC Partner Meeting 11th September 2009

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EMEA significant wins 2009Aker Yards

Project value £50k We won because:

• Unique FreeSpeak features• V-Series features and functionality• Easy integration with Clear-Com Party Line

Encore

IBC Partner Meeting 11th September 2009

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Summary & Conclusions

We are moving in the right direction Unique IP features (Concert, IP panel) Integrated FreeSpeak wireless / Tempest Continuous investment in our roadmap

Product reliability and stabilityNew market opportunitiesExcellent Distributor channels

IBC Partner Meeting 11th September 2009

Clear-Com’s mission is to be the global, first-choice for mission-critical voice communication systems through strong dealer/distributor relationships, delighting customers, and developing leading-edge technology.

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Any questions?

Thank you!

IBC Partner Meeting 11th September 2009

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2009 IBC Partner Meeting Sales Promotions

By Karlie Miles

11 September 2009

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Sales PromotionsPromotions

To support and help you secure extra business Give you a reason to revisit / call your customers Enable you to carry additional stock Support you having demo systems Opportunity to offer lower prices to

• beat the competition • sell to customers with limited budget• use as introductory price

IBC Partner Meeting 11th September 2009

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Sales PromotionsPromotions

Expect you to communicate promotions to end users Expect to generate an increase in sales We take the hit on our margin – we don’t ask you to

match We expect you to promote and communicate to

existing and new customers

IBC Partner Meeting 11th September 2009

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Sales Promotions Concert Promotion

5x Concert 2.0 licenses FOC with IVC-32 card sales Customer invests in Concert server / extra licenses Introduction to Concert at very little cost Promotion September and October 2009

Tempest2400 Promotion Demo systems +10% discount Extended payment terms to 60 days (where applicable) Get Tempest in front of customers / target market Promotion September and October 2009

IBC Partner Meeting 11th September 2009

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Sales Promotions Legacy system Trade In Promotion

Buy back legacy systems Support existing customers upgrade to Eclipse System expansions at full margin Talk to your RSM about other possibilities Promotion until end of 2009

FreeSpeak Trade In Promotion Offer customers the chance to replace ‘old’ beltpacks with MKII Discounted price <50% of list price Promotion ongoing

IBC Partner Meeting 11th September 2009

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Sales Promotions B-Stock Promotion

Additional 10% discount on B Stock discount Current B-Stock list available on Partner site Promotion September and October 2009

Any questions?

IBC Partner Meeting 11th September 2009

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2009 IBC Partner Meeting Tempest Sales Training

By Gary Rosen

11 September 2009

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2009 IBC Partner Meeting Concert/Hybrid Network Sales Training

By Jake Dodson

11 September 2009

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2009 IBC Partner Meeting IBC Message & Goals

By Karlie Miles

11 September 2009

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IBC Message

Clear-Com are championing exciting new products. • Hybrid Network• Tempest2400 • Concert

Clear-Com are continuing to grow market share.• Broadcast – RFO, MTV• Live Performance – Theatres, Roland Garros

Clear-Com are committed to grow new markets. • Off Shore, Enterprise, House of Worship……

IBC Partner Meeting 11th September 2009

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Come see us in Hall 9

IBC Partner Meeting 11th September 2009

Clear-Com Booth--Hall 9, Booth #9.E20b

Clear-Com is here.

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Technology Demonstrations Bring your customers to Clear-Com’s Technology

Demonstration Sessions in the IBC Training Zone

IBC Partner Meeting 11th September 2009

Clear-Com Training Times: Tempest2400Saturday, 2-3pmGary Rosen

ConcertMonday, 11am-12pmJake Dodson

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IBC 2009

Questions or comments?

IBC Partner Meeting 11th September 2009