Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln...

21
Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governor’s Task Force 5 June, 2008 Jack Heims, MSW, FACHE VHA – Oregon Medical Services Portland VAMC Main Campus

Transcript of Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln...

Page 1: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

Welcome

To care for him who shall have borne the battle and his widow

and orphan. Abraham Lincoln

Governor’s Task Force5 June, 2008

Jack Heims, MSW, FACHE

VHA – Oregon Medical Services

Portland VAMC Main Campus

Page 2: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

Our Organization

VHA – Oregon Medical Services

The Department of Veterans Affairs is comprised of

• Veterans Benefits Administration – provides compensation and pension, education, life insurance, loan guaranty, & vocational

rehabilitation & employment

• National Cemetery Service – provides burial services to veterans and their spouses

• Veterans Health Administration – provides medical, surgical, mental health & long term care services to veterans

Note: Military hospitals for active duty personnel are part of the Department of Defense, for example - Walter Reed

Page 3: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

OUR MISSIONHonor America’s veterans by providing exceptional health care that improves

their health and well-being.

OUR VISIONTo be a patient-centered integrated

health care organization for veterans providing excellent health care, research, and education; an

organization where people choose to work; an active community partner; and a

back-up for National emergencies.

VHA

Roseburg Facility

OUR VALUESTrust, Respect, Excellence, Compassion, Commitment

Page 4: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

WHO WE ARE

VHA – Oregon Medical Services

The Veterans Health Administration

(VHA) is divided into 22 Veterans

Integrated Service Networks (VISN's)

The Oregon Facilities are part of VA Northwest Network

VISN 20, which is comprised of the largest geographical

land mass of any VISN within the Department of Veterans

Affairs

Page 5: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

VHA – Oregon Medical Services

Portland VAMC Main Facility

PORTLAND VA MEDICAL CENTER

149 inpatient & 72 nursing home beds

Referral Center

Full Continuum of Care

Acute Medicine, Surgery, Psychiatry, Neurology, Rehabilitation, Emergency, Primary, Specialty, Transplant, Ophthalmology, Optometry, Cardiology, Endocrinology, Rheumatology, Geriatrics, Hemodialysis, Endoscopy, Chemotherapy, ENT, Orthopedics, Podiatry, General Surgery, Urology, Dental, Psychology, PTSD, Substance Abuse, Opioid Substitution,, Nuclear Medicine, Imaging, Path & Lab, Audiology, etc.

Support VISN 20, Willamette National Cemetery,

and two Vet Centers

Page 6: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

VANCOUVER FACILITY

VHA – Oregon Medical Services

The Vancouver campus includes a 72-bed Nursing Skilled Care Unit/Comprehensive Rehabilitation Unit, Primary

Care Clinic, Mental Health Clinic, Substance Abuse Treatment, Dental, Prosthetics, Community Nursing

Home, Home and Community Based Care, Transitional Lodging Unit, Transplant Lodging Unit, Telephone Care,

Warehouse, Laundry and VISN 20 Administrative Offices.

A Single Room Occupancy Enhanced-Use Lease (EUL)

exists on the campus along with the Clark County Center for Community

Health (EUL)

Page 7: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

Roseburg VA Medical Center & Southern Oregon Rehabilitation Center

& Clinics

VHA – Oregon Medical Services

Roseburg VA Medical Center

•Inpt PTSD, SA

•Not all Specialties

•surgical capabilities

•Primary MH and Primary Care

SORCC (White City)

•Primarily Rehab with 425 Beds

•Primary MH and Primary Care

Page 8: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

Additional Medical Care Coverage provided by Community Based Outpatient Clinics

VHA – Oregon Medical Services

FT Current CBOCs

•   Bandon

• Bend (expanded)

•    Brookings

•    Eugene (expanded)

•    Klamath Falls

•    Ontario

•    Portland East 

•  Salem

•    Warrenton

Planned FT or PT Clinics

• West Portland (12/08)

• Burns

• Grants Pass

• The Dalles (9/08)

• Lincoln County (FY09)

• Ore City Area (FY09)

• Bandon Relocate to North Bend

Page 9: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

FY07 OREGON VITAL STATISTICS

Veterans Served 100,157

Veteran Pop. 305,387

Outpatient Visits 837,410

Budget $427 m

Staff 3653

Hospital Beds

237

NH Beds 127

Dom Beds 472

Total Beds 836

Portland VA Medical CenterVHA – Oregon Medical Services

Page 10: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

RESEARCH

VHA – Oregon Medical Services

• 151 Active Research Investigators• Research and Education Foundation• NW VA Cancer Research Center• National Center For Rehabilitative Auditory Research (NCRAR) • Mental Illness Research Education & Clinical Center (MIRECC)• Parkinson’s Disease Research, Education & Clinical Center (PADRECC)• Alcohol Research Center• MS Center of Excellence• NW Hepatitis C Center of Excellence• Methamphetamine Research Center• Center for the Study of Chronic, Comorbid Mental, and Physical Disorders• Agency for Healthcare Research and Quality (AHRG) Decision & Science Center

Page 11: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

EDUCATION

VHA – Oregon Medical Services

• Primary academic affiliate is Oregon Health & Science University

• 138 affiliation agreements with 55 educational institutions

• 133.93 funded house officers in 33 different specialties

Page 12: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

OREGON VETERAN POPULATION BY COUNTY

VHA – Oregon Medical Services

Page 13: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

EXAMPLE OF ACCESS & GROWTH

VHA – Oregon Medical Services

Cumulative Growth

V20 Means

PDX All Vet Trends

PC Overview

V20 PC Trends

PDX PC Uniques

V20 Vesting Trends

PDX Vesting Trends

Comparison Trends

Historical Trends

Priority Overview

P DX P riority 1-6 Trends

PDX Priority Trends

Portland ALL VETERAN Unique Growth(Source: KLF MENU 10-28-07)

-0.9%

1.4%

4.9%

2.6%

6.8%

5.9%

8.2%

9.7%

5.4%

3.7%

2.8%

16.9%

-2.5%

-0.8%

5.3%

6.8%

29,901

32,758

34,976

37,029

40,060

54,152

56,136

57,718

46,841

27,842

27,146

26,900

27,267

28,725

51,367

28,508

31,920

-0.05

0

0.05

0.1

0.15

0.2

1991 19921993 19941995 19961997 199819992000 20012002 20032004 20052006 2007

-

10,000

20,000

30,000

40,000

50,000

60,000

70,000

1991 19921993 19941995 19961997 199819992000 20012002 20032004 20052006 2007

% Growth All Veteran Uniques

Page 14: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

OIF/OEF VETERANS

VHA – Oregon Medical Services

• 48% are Active Duty, 52% are Reserve/National Guard

• 88% are men, 12% are women

• 65% Army; 12% Air Force; 12% Navy; 12% Marine

• 34% were deployed multiple times

• 52%, largest age group, is 20-29 years old

• 69% of those who filed disability claims received

service-connected disability compensation award

• As of March 2008, Oregon Facilities have enrolled approximately 5000 OIF/OEF veterans

Page 15: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

OIF/OEF VETERANS

VHA – Oregon Medical Services

Veterans Tracking Application, March 5, 2008

Page 16: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

NATIVE AMERICAN PARTNERSHIPS

VHA – Oregon Medical Services

• Continued sponsorship of Camp Chaparral, now in its 14th year

• Provision of VA staff to tribal clinics to assist with Post Traumatic Stress Disorder issues, to include training over 200 attendees

• Development of MOUs in Portland and Walla Walla to provide a mechanism for specialty care referrals and prescription support

• Provision of technical assistance in the development of electronic medical records at Warm Springs

Page 17: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

Eligibility, Co-Pays, Fee, CHAMPVA

VHA – Oregon Medical Services

• Eight levels of eligibility (See Handout)

• Co-Pays depending on priority levels, Income, Special Programs and can be waived in certain circumstances (See Handout)

• Generally Fee Cards allow, in certain cases, for veterans to access non-VA services in rural parts of the state. These are on decline due to efforts to bring care closer to where veterans live

• Sometimes we contract (purchase) specialty care in the community when our ability to meet demand outstrips our supply

• CHAMPVA for spouses and Dependents, Few Oregon providers accept it. (See Handout)

Page 18: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

OUT OF NETWORK CARE

VHA – Oregon Medical Services

VA may authorize payment of emergent inpatient care at non-VA facilities only when certain criteria is met. Care must be:

• For emergent treatment of a service connected disability

• For emergent treatment for any condition for a veteran rated permanently and totally disabled by VA regional office

• For female veterans if notified within 72 hours, and

• A few other conditions

Page 19: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

OUT OF NETWORK CARE

VHA – Oregon Medical Services

If neither of these criteria are met, VA may consider inpatient claims for payment if the following is met:

• Veteran is enrolled in VA healthcare and has received treatment at a VA within the past 24 months

• VA is notified within 90 days of the admission

• Veteran has no other insurance

Under these conditions, payment is made only until medically stable.

Each case is reviewed based on eligibility and medical documentation and can be appealed.

If the veteran has other insurance, then VA does not pay

Page 20: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

SUMMARY

Meeting the physical and emotional needs of all our Veterans is a complex undertaking

Oregon Facilities have and are continuing to improve access and meet unprecedented growth

OEF/OIF Veterans are increasing, bringing New challenges such as TBI

VHA – Oregon Medical Services

Page 21: Welcome To care for him who shall have borne the battle and his widow and orphan. Abraham Lincoln Governors Task Force 5 June, 2008 Jack Heims, MSW, FACHE.

THANK YOU

For YourService to

Our Veterans

VHA – Oregon Medical Services