Welcome to Breaking Through Barriers A Consultative Workshop

Dr. Patricia Nellius Valerie Holmes

Tracy Little Shan Jackson

Breaking Through Barriers • Objectives:

– To learn and share the best practices, innovations and advancements occurring across the US and Canada

– To discuss the common challenges experienced by Systems of Care when implementing and operating a family centered youth driven SOC

– To foster thought leadership and knowledge exchange on the future landscape and anticipated changes and trends in the field

Panelist Introductions • Shan Jackson: Child Welfare Family Partner • Tracy Little: Wraparound Fidelity Liaison,

Consultant & Master Trainer, MH/DJJ/CW • Valerie Holmes: Early Adopter, Administrator,

MH/DJJ/CW, Master Trainer, Consultant • Patricia Nellius, Early Adopter, Administrator,

Master Trainer, Consultant

What Do You Want to Accomplish Here Today?

Wraparound in Mandated Systems Lessons Learned Over 25 Years

1. Five cultures that impact Wraparound 2. A new perspective of diversity 3. Tackling underlying bias 4. Understanding how technical vs adaptive

challenges impact Wraparound and SOC 5. Mission drift

Five Cultures That Impact Wraparound oFamily oProfessional oSystem oCorporate oCommunity

6 SLIDES 312‐329 Day 4 Session 8

The Culture of Wraparound • Culture clash: Embrace and understand the

conflicting agendas associated with the 5 cultures and make provision for mandates

• A new view of diversity in Wraparound: – Diverse experiences with the child and family – Diverse spheres of influence and connections – Diverse background and experience – Diverse perspectives – Diverse resources

Fostering Ownership in SOC & Wraparound

We All Have Hidden Biases

http://youtu.be/5D5DgQi2oqA These biases can hinder our effectiveness with families.

9 SLIDES 312‐329 Day 4 Session 8

To shift the system culture to a family centered youth driven care approach it is important to be

able to understand and identify whether barriers that surface are technical or adaptive in nature.

Systems cannot apply effective solutions if they fail to recognize the root cause.

Adaptive Vs. Technical Challenges

10

Adaptive Vs. Technical Challenges

• A technical challenge is when there is a clear piece of information that needs to be learned and applied.

• An adaptive challenge requires a shift in values, practices, and beliefs.

Training and application is of particular importance when operating in mandated systems such as child welfare and juvenile justice.

Wraparound Requires Change Community Commitment to that Change

• A change in: – The values and principles that guide our practices. – Our assumptions and biases about those we serve. – The way systems are designed and collaborate in the

interest of children, youth and families. – A change in our approach and case practice model. – A change in the way we deliver services.

Wraparound has a history of positive change.

12

Access-Voice-Ownership Test How Family Friendly is Your SOC http://ncfie.net/wp‐content/uploads/2016/01/Access‐Voice‐Test‐04‐09.pdf

Model Drift in Systems With High Staff Turnover

• Due to the high degree of turnover in the fields of child welfare and DJJ‐ to maintain Wraparound Fidelity, it is important to ensure consistent training, orientation, coaching, mentoring and accessibility to a Wraparound Consultant/Fidelity Expert.