Welcome to Body Language!

8/8/2019 Welcome to Body Language!

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Welcome to body language!Welcome to body language!

A presentation providinginteresting information

about body language

Putting Theory into practice.


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NonNon--VerbalVerbalcommunicationcommunication

Non- Verbal behavior can

communicate more powerfullythan the spoken word.

The problem is that it is difficultto read and control.

Look for clusters of non verbalcommunication to help you tointerpret correctly.

In communication seeing ismore important than hearing.

What you see will corroboratethe verbal message and mayalso convey new, interestinginformation.


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CLUSTERSCLUSTERS

If the verbal and non verbalbehaviour does not match,then go carefully and beprepared not to believe!

A key message can bedramatically reinforced bysupporting gestures whichare consistent with thespoken word.

Remember the old saying:

A Picture is worth aThousand Words


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Eye contactEye contact Most of us look directly at

other people between 30% &60% of the time whilelistening.

More eye contact than thisindicates greater interest in the

person than what he/she issaying.

Lovers and fighters oftendemonstrate this highpercentage of eye contact!!

In negotiation you should makeyour point and then keep silentbut maintain eye contact youmight feel the tension but theother person will feel thepressure. Wait for them to

crack first.


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BodyLanguageBodyLanguageand Lyingand Lying

Signs of Deception and lying Less Eye contact will occur

when we feel uncomfortableor guilty.

Policemen or Lawyers are

working on this principlewhen they persistently lookat the suspect or defendant

Hands touch their face,throat, nose, mouth, ear.

Physical expression will belimited and stiff. The liar will take up less

space with their hand, armand leg movement facing

towards their own body.


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TheTheEyebrowsEyebrows

When eyebrows are lowered

the person is usuallyfrowning. This may signify worry,

criticism or disagreement But look for supporting

evidence to make up thecluster.

The frown may simplymean concentration orpuzzlement.

Raised eyebrows canindicate surprise or disbelief One raised eyebrow suggests

an element of suspicion orchallenge.


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The mouthThe mouth

When the mouth drops openthis can suggest eitherastonishment or surprise.

Or may simply be a question

of relaxation. Tightened lips indicate a

defensive mode.

A rebellious streak can be

identified by thrusting outthe chin.


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The HeadThe Head Held straight up indicates aneutral position listening hardand evaluating.

Small nods acknowledge thatinformation is being received, butdo not necessarily meanagreement.

Tilting the head to one side signalsa developing interest.

A downcast head could mean aproblem. Basically the gesturesignals evaluation but withnegative overtone leading perhapsto submission.

You cannot see their eyes & theycannot pick up on your non-verbalsignals say something to get theirattention!


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The smileThe smile

We associate a smile withhappiness but there aredifferent kinds of smile!

The grimace, the wry,

resigned sardonic or coysmiles

These all represent verydifferent emotions,particularly when linkedwith other associatedgestures.


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The bodyThe bodywhen seatedwhen seated

Crossed legs and crossed armsshout resistance but it can

just mean than someone hasbeen sitting for a long time andare feeling uncomfortable.

Leaning forward eager

The right ankle resting on leftknee indicates anargumentative or competitiveframe of mind.

Legs together, or slightly infront of the other is a positivesignal.

Legs and feet pointing towardan exit is an unreceptive sign.


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The body whenThe body whenstandingstanding A receptive position is when

a persons weight is evenlydistributed and the body istilted towards the speaker.

Crossed legs indicate anegative stance.

Legs pointing away fromthe speaker or towards theexit is also a negative signal. Other negative signals are

hands clenched, arms crossed

in front of the chest orrubbing the neck Arms spread, hands open or

relaxed are all positivesignals.


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Positive &Negative!

Learn to use them toyour advantage!


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ConfidenceConfidence An erect stance or sitting

position Confidence is conveyed by

plenty of eye contact

Leaning back in a chair by

hands clasped behind head

Pyramiding i.e. the handseffect a pyramid shape butwith only the tips of the

fingers and thumbs touching

Over emphasized gesturescan convey arrogance.


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OpenOpen--mindedmindedattitudeattitude

An open-minded attitude isconveyed by the followingbody language:

The person will sit forward infront of the chair

The head is raised

Legs are uncrossed.


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Interest andInterest andevaluationevaluation

The head is raised

Chin is stroked slowly

Hand is raised to the cheek

Pinches the bridge of the nose

The arm of spectacle placedin the mouth.


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Dominance,Dominance,superiority andsuperiority andaggressionaggression

Hands are clasped behindhead

The head is well back

Legs are extended Ankles are crossed

Coat is buttoned

Hands are placed in pockets

with thumbs pointingoutwards.


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Rubs the back of the neck

Fingers are run through hair

Breaths are short

Hands are clenched or wrung

One index finger is pointed


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The throat is cleared

Fidgets in chair

Tugs at earlobe

Hands cover mouth when speaking

Fiddles with tie, cufflinks, rings etc.


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Doodles on pad

Drums fingers on table

Taps feet

Ballpoint pen continuously clicking

Head rests in hands

The eyes droop

The blank stare the person is almost asleepwith eyes open, illustrated by lack of blinking!


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Non verbal behavior communicates far morepowerfully than spoken word

The problem is that it is difficult to read and

control.

Body language signals our innermost feelingswhich we may try to mask by what we say


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Seeing is more important than hearing

What you see corroborates the verbal message

If the verbal and non-verbal behavior does notmatch be prepared to disbelieve!

Too much significance to an isolated gesturemay lead to wrong conclusion look for

clusters. A key message can be dramatically reinforced

by supporting gestures which are consistentwith it.


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Welcome to Body Language!

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