Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS...

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Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting

Transcript of Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS...

Page 1: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

WelcomeSmarter Technology Decisions for Better Results

Bruce Lach and Erik ThorsellSUCCESS Computer Consulting

Page 2: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Smarter Technology Decisions for Better Results

Does technology live up to its promise?

How? …or, what promises were broken?

Page 3: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Technology – a big business topic

Plus’s Minus’s

Page 4: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Technology – a big business topic

Plus’s

It makes life easier

It can save money

It allows the unimaginable

Reach

Speed

“The Promise”

Minus’s

Page 5: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Technology – a big business topic

Plus’s

It makes life easier

It can save money

It allows the unimaginable

Reach

Speed

“The Promise”

Minus’s

It makes life miserable

It costs too much

It doesn’t really help

I can’t get away from it

I can’t keep up

It never quite delivers on the promise…

Page 6: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Technology – a big business topic

Plus’s

It makes life easier

It can save money

It allows the unimaginable

Reach

Speed

“The Promise”

Minus’s

It makes life miserable

It costs too much

It doesn’t really help

I can’t get away from it

I can’t keep up

It never quite delivers on the promise…

But no matter what, it will always be changing…

in ways important to business…

Page 7: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Big Changes and Trends

The industry is focusing advancements in 5 key areas

Erik - Overview and guiding principles

Bruce – Use of guiding principles and models in decision making

Q&A

Page 8: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.
Page 9: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Models – the “Big 11”

Alignthe

Business

ID & Fillthe

Gaps

Best UseI/T

Resources

Defineour

Value

P PProcess

vsProjects

De-MultitaskAnd

Sequence

FullKit

RManageResource

Risk

GP

LeverageGuiding

Principles

Infrastructure

Solutions

ServicesBusiness

Drives TechDrives Business

BacklogNowNext

Never

Page 10: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Above and Below the LineBest

use of IT resources

Page 11: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Above and Below the LineBest

use of IT resources

Computing and Communications Infrastructure

Page 12: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Above and Below the LineBest

use of IT resources

Computing and Communications Services

Computing and Communications Infrastructure

Page 13: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Above and Below the LineBest

use of IT resources

Database Management Systems

Computing and Communications Services

Computing and Communications Infrastructure

Page 14: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Above and Below the LineBest

use of IT resources

Line of Business

Applications

Database Management Systems

Computing and Communications Services

Computing and Communications Infrastructure

BusinessIntelligence

Collaboration Other

Page 15: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Above and Below the LineBest

use of IT resources

Line of Business

Applications

Database Management Systems

Computing and Communications Services

Computing and Communications Infrastructure

Supp

ort

BusinessIntelligence

Collaboration Other

Page 16: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Above and Below the LineBest

use of IT resources

Line of Business

Applications

Database Management Systems

Computing and Communications Services

Computing and Communications Infrastructure

Supp

ort

BusinessIntelligence

Collaboration Other

Page 17: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Above and Below the LineBest

use of IT resources

Line of Business

Applications

Database Management Systems

Valu

e D

riven

Cost

Driv

en

Computing and Communications Services

Computing and Communications Infrastructure

Supp

ort

BusinessIntelligence

Collaboration Other

Page 18: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Gap Analysis

Page 19: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Gap Analysis

Value of Filling Gap

Priority

What You

Need

Gap

Cost of Filling Gap

What You

Have

Page 20: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Gap Analysis and Guiding Principles

Value of Filling Gap

Priority

What You

Need

Gap

Cost of Filling Gap

What You

Have

Page 21: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Gap Analysis and Guiding Principles

Value of Filling Gap

Priority

What You

Need

Gap

Cost of Filling Gap

What You

Have

Guiding PrinciplesFor “BACKUP”

MonitoredOffsite

AutomatedTested

Secure…

Page 22: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Gap Analysis and Guiding Principles

Value of Filling Gap

Priority

What You

Need

Gap

Cost of Filling Gap

What You

Have

Guiding PrinciplesFor “BACKUP”

MonitoredOffsite

AutomatedTested

Secure…

We have:TAPE BACKUP

No monitoringStored at Mgr’s home

Manual ProcessTest annually (maybe)

Driven to IT Mgr’s HomeEtc…

Page 23: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Gap Analysis and Guiding Principles

Value of Filling Gap

Priority

What You

Need

Gap

Cost of Filling Gap

What You

Have

Guiding PrinciplesFor “BACKUP”

MonitoredOffsite

AutomatedTested

Secure…

We have:TAPE BACKUP

No monitoringStored at Mgr’s home

Manual ProcessMaybe once a year

Driven to IT Mgr’s HomeEtc…

Value of meetingPrinciples:

Save $xx,xxx per day Avoiding downtime

Client relations improved

Vendor, bank and otherRelations improved

Page 24: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Gap Analysis and Guiding Principles

Value of Filling Gap

Priority

What You

Need

Gap

Cost of Filling Gap

What You

Have

Guiding PrinciplesFor “BACKUP”

MonitoredOffsite

AutomatedTested

Secure…

We have:TAPE BACKUP

No monitoringStored at Mgr’s home

Manual ProcessMaybe once a year

Driven to IT Mgr’s HomeEtc…

Value of meetingPrinciples:

Save $xx,xxx per day Avoiding downtime

Client relations improved

Vendor, bank and otherRelations improved

Cost of meetingPrinciples:

$xx,xxx one time

$xxx per month

Page 25: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Smarter Technology Decisions

for Better Results

Value of Filling Gap

Priority

What You

Need

Gap

Cost of Filling Gap

What You

Have

Line of Business

Applications

Database Management Systems

Valu

e D

riven

Cost

Driv

en

Computing and Communications Services

Computing and Communications Infrastructure

Supp

ort

BusinessIntelligence

Collaboration Other

Cloud Big Data Mobility Social

Guiding Principles

Page 26: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Q&A

Page 27: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Thank you

Page 28: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

A method to align toward goals

Results

Action

Business Goals

Business Practices

Information Tools

Page 29: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Line of Business

Applications

Data Base Management Systems

Valu

e D

riven

Cost

Driv

en

Computing and Communications Services

Computing and Communications Infrastructure

Supp

ort

BusinessIntelligence

Collaboration Other

Page 30: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Gap Analysis

Page 31: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

Gap Analysis

Page 32: Welcome Smarter Technology Decisions for Better Results Bruce Lach and Erik Thorsell SUCCESS Computer Consulting.

A method to align toward goals