Welcome Kit - The Arizona Republic

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Welcome Kit Discover the benefits of being a subscriber

Transcript of Welcome Kit - The Arizona Republic

Page 1: Welcome Kit - The Arizona Republic

Welcome KitDiscover the benefits of being a subscriber

Page 2: Welcome Kit - The Arizona Republic

Dear Subscriber,

We know you have many choices these days for news coverage, both locally and nationally, and supporting a free press has never been more critical. That’s why I want to thank you for your support of azcentral, ensuring we can continue crafting stories that impact the community and the world at large.

For more than 90 years, The Arizona Republic has been serving readers in Arizona, delivering stories that affect, inform and inspire you. And this is only the beginning of the benefits you receive as a subscriber of azcentral.

Your subscription includes unlimited access to azcentral.com and our mobile apps with breaking news and personalized news alerts, exclusive newsletters tailored to your interests and more exciting perks.

This welcome kit includes helpful and important information about your subscription. You can also view this information online at help.azcentral.com.

Thank you for supporting azcentral.

Sincerely,

Greg Burton

Executive Editor

azcentral

200 East Van Buren StPhoenix, AZ 85004

PART OF THE USA TODAY NETWORK

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Table of Contents

Newsletters Get exclusive newsletters and the latest news with Daily Briefing and more topics.

PodcastsListen to award-winning podcasts from azcentral and across the network.

Social MediaFollow us on social media for even more news coverage.

e-Edition Access the digital copy of the newspaper on any device.

Bonus SubscriptionGive one digital subscription to a family member or friend, for free!

Mobile AppsStay on the pulse with our suite of mobile apps.

Making Changes to Your AccountChange your mailing address, update your password and more.

Billing & PaymentLearn about our secure EZ Pay program or how to make a payment online or by phone.

Place a Temporary Hold on Print DeliverySuspend or resume delivery of your print edition.

Report a Delivery IssueContact us to report an issue with your print delivery.

How to Access the e-EditionCreate your online account to access the newspaper on your devices.

ACCOUNT MANAGEMENT

GETTING STARTED4

RESOURCES & CONTACT INFORMATION5

COMMUNITY IMPACT6

SUBSCRIBER BENEFITS7

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Getting Started

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As a subscriber of azcentral, you have unlimited access to local and national news on azcentral.com, exclusive subscriber-only newsletters, access to the e-Edition, innovative storytelling through virtual reality and podcasts, breaking news alerts and personalized news feeds on our azcentral mobile app with “My Topics,” and much more.

Here are three easy steps to get you started:

LOG IN TO ACCESS MORE BENEFITSYour subscription includes online access to azcentral.com, mobile and tablet access and the e-Edition, a digital replica of the print edition. Visit azcentral.com/activate to log in or create an account and start enjoying these benefits and more.

SIGN UP FOR NEWSLETTERSDive deeper into the stories that matter to you with our wide selection of newsletters. Visit azcentral.com/newsletters, to sign up for our newsletters.

MANAGE YOUR ACCOUNTReview payment history, update payment and billing information, place a temporary hold on print delivery and more. Visit account.azcentral.com to manage your subscription.

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Visit help.azcentral.com for helpful information about your subscription.

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Resources & Contact Information

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Visit help.azcentral.com for helpful information about your subscription.

LIVE CHATazcentral.com/subscription

EMAIL [email protected]

ONE-TIME PAYMENTaccount.azcentral.com/payPLACE A TEMPORARY HOLD ON PRINT DELIVERYaccount.azcentral.com/delivery-temporary-stop

REPORT A DELIVERY ISSUEaccount.azcentral.com/delivery-issue

ENROLL IN AUTOMATIC PAYMENTS (EZ PAY)account.azcentral.com/auto-pay

NEWSLETTERSazcentral.com/newsletters

WEBSITEazcentral.com

E-EDITIONazcentral.com/enewspaper

CALL US1-800-332-6733

Contact a member of our customer support team with questions about your subscription.

Review payment history, update delivery preferences, place a temporary delivery hold and more.

View all benefits included in your subscription.

CUSTOMER SERVICE help.azcentral.com

ACCOUNT MANAGEMENT account.azcentral.com

SUBSCRIBER BENEFITS help.azcentral.com

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We’re the biggest newsroom in the state. We’ve won awards from all across the country, including a Pulitzer Prize for the groundbreaking project, “The Wall: Unknown Stories, Unintended Consequences.” We serve the biggest audience in our market. But none of that matters to us as much as this fundamental idea: We’re here to seek the truth, and to understand the world around us, to understand one another. We care about your community, because we’re part of it.

Learn more at

connect.azcentral.com

Dennis Wagner

Meet our staff

INVESTIGATIVE REPORTER

Yvonne Wingett SanchezREPORTER

Dominic Armato

Karina Bland

DINING CRITIC

COLUMNIST

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Proud to call Arizona home. Dedicated to making an impact.

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Subscriber Benefits

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E-EDITION | azcentral.com/enewspaperOn the go? Take the news with you. You get an exact digital replica of the print edition. The e-Edition allows you to flip the pages, scan the headlines and read the stories on your device of choice, any time.

SOCIAL MEDIA | azcentral @azcentralYou can connect with us on your favorite social media channel and follow trending stories as they’re happening. Get updates on breaking news and share and comment on the news you care about on the social sites you use every day.

NEWSLETTERS | azcentral.com/newslettersGet subscriber-only newsletters and the latest news with the Daily Briefing and more. Select the topics you like and we’ll deliver tailored content directly to your inbox.

PODCASTS | podcasts.usatoday.com

BONUS SUBSCRIPTION | account.azcentral.com

Looking for a good laugh or true crime mystery? Listen to podcasts from azcentral and other USA TODAY NETWORK podcasts from around the country for the latest insights on sports, crime, news, pop culture and more.

Share one free digital subscription with a family member or friend and they can enjoy unlimited access to azcentral.com too. Log in to your account to share.

Visit help.azcentral.com for helpful information about your subscription.

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Mobile AppsSUBSCRIBER BENEFITS

azcentralGet the latest local news for Arizona with the azcentral mobile app. The app is free to download and the Home section is available to all users.

The Arizona Republic Print EditionIntroducing The Arizona Republic Print Edition app, where subscribers can read The Arizona Republic  on their mobile device with all the stories, photos and ads shown just as they appear in print.

La Voz ArizonaThe latest in news, sports and entertainment from Phoenix, Arizona and around the world — en español!

Visit help.azcentral.com for helpful information about your subscription.

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Stay on the pulse with our apps. The azcentral app includes breaking news alerts, personalized news feeds with “My Topics,” offline reading and immersive VR experiences. The e-Edition, or Print Edition, app allows you to access the latest print edition on any device, anytime. Visit your app store to download and get started.

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Account Management

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MAKING CHANGES TO YOUR ACCOUNTUpdating your account information is easier than ever. To change your mailing address, billing information, newsletter preferences and more, visit account.azcentral.com.

BILLING & PAYMENTOur EZ Pay program offers the convenience of renewing your subscription through automatic deductions from either a checking account or credit card. No more bills to pay and checks to write! EZ Pay is secure, fast and simple.

To enroll in EZ Pay, visit account.azcentral.com/auto-pay.

To make a one-time, online payment, visit account.azcentral.com/pay.

If you prefer to make a payment by phone, please call 1-800-332-6733.

PLACE A TEMPORARY HOLD ON PRINT DELIVERYPlanning a vacation and need to place a temporary hold on your print delivery? Visit account.azcentral.com to suspend or resume delivery of your print edition. You can submit multiple vacation hold requests in advance if you are going to be traveling in intervals.

HOW TO ACCESS THE e-EDITIONAfter creating your online account, visit azcentral.com/enewspaper to view the e-Edition. You can also access the e-Edition via the Daily Briefing newsletter or in the account management portal.

REPORT A DELIVERY ISSUEWe strive to deliver your print edition on time and regret any delivery issues you may encounter. If we’ve made a mistake, please report the issue at account.azcentral.com so we can correct our error.

UPDATE YOUR DELIVERY ADDRESSMoving soon? Update your print edition delivery address at account.azcentral.com to prevent a disruption in your delivery service.

Visit help.azcentral.com for helpful information about your subscription.

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