WELCOME FOLKS - Lex Jansen · VIVA USABILITY - PHUSE 2012 Terminology · USER EXPERIENCE · WHAT DO...
Transcript of WELCOME FOLKS - Lex Jansen · VIVA USABILITY - PHUSE 2012 Terminology · USER EXPERIENCE · WHAT DO...
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VIVA USABILITY
WELCOME FOLKS
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Disclaimer The opinions expressed in this presentation are the authors own personal views and do not reflect those of their employers or clients. No actual product, living or dead, is intended to be represented by any example portrayed in this presentation. Any resemblance to any product, is entirely coincidental. Except for Windows Explorer. No animals were harmed in the making of this presentation.
VIVA USABILITY - PHUSE 2012
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VIVA USABILITY - PHUSE 2012
Terminology WHAT WE Mean
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VIVA USABILITY - PHUSE 2012
Terminology · Usability· WHAT DO WE MEAN
Usability
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Terminology · Usability · WHAT DO WE MEAN
us·abili·ty /dəˈzīn/ The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use." The word "usability" also refers to methods for improving ease-of-use during the design process.
source: http://en.wikipedia.org/wiki/Google_Dictionary
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VIVA USABILITY - PHUSE 2012
Terminology · USER Interface · WHAT DO WE MEAN
USER Interface
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VIVA USABILITY - PHUSE 2012
Terminology · USER Interface · WHAT DO WE MEAN
us·er in·ter·face The means by which the user and a computer system interact, in particular the use of input devices and software. source: http://en.wikipedia.org/wiki/Google_Dictionary
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Good user interfaces Put the Emphasis on Goals & the Completion of tasks.
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VIVA USABILITY - PHUSE 2012
Terminology · USER EXPERIENCE · WHAT DO WE MEAN
USER EXPERIENCE
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VIVA USABILITY - PHUSE 2012
Terminology · USER EXPERIENCE · WHAT DO WE MEAN
us·er ex·per·ien·ce (UX)
User experience (UX) is the way a person feels about using a product, system or service. User experience also includes a person’s perceptions of the practical aspects such as utility, ease of use, and efficiency of the system. It is subjective in nature, based on an individual’s overall feelings and thoughts about the system. source: http://en.wikipedia.org/wiki/Google_Dictionary
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UX is Subject to change As Are WE
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VIVA USABILITY - PHUSE 2012
Terminology · DESIGN · WHAT DO WE MEAN
Design
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Terminology · DESIGN · WHAT DO WE MEAN
de·sign/dəˈzīn/
Noun: A plan or drawing produced to show the look and function or workings of a building, garment, or other object before it is built or made. Verb: Decide upon the look and functioning of (a building, garment, or other object), typically by making a detailed drawing of it. Synonyms: noun. plan - intention - scheme - draft - project - purpose verb. plan - project - scheme - intend - draw - sketch source: http://en.wikipedia.org/wiki/Google_Dictionary
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VIVA USABILITY - PHUSE 2012
Terminology · DESIGN · WHAT DO WE MEAN
de·sign/dəˈzīn/
Noun: A plan or drawing produced to show the look and function or workings of a building, garment, or other object before it is built or made. Verb: Decide upon the look and functioning of (a building, garment, or other object), typically by making a detailed drawing of it. Synonyms: noun. plan - intention - scheme - draft - project - purpose verb. plan - project - scheme - intend - draw - sketch source: http://en.wikipedia.org/wiki/Google_Dictionary
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VIVA USABILITY - PHUSE 2012
Terminology · DESIGN · WHAT DO WE MEAN
Design IS PROBLEM SOLVING
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VIVA USABILITY - PHUSE 2012
Terminology · DESIGN · WHAT DO WE MEAN
Design IS NOT ART
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VIVA Usability
VIVA USABILITY - PHUSE 2012
We are Surrounded by design. It is all around us affecting everything we do.
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VIVA USABILITY - PHUSE 2012
Credit: Flickr rooreynolds
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what about your WORK day?
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“happy employees have about 31% higher productivity, 37% higher sales, and three times higher creativity!”
VIVA USABILITY - PHUSE 2012
Achor, S. (2012). Positive intelligence: Three ways individuals can cultivate their own sense of well-being and set themselves up to succeed. Harvard Business Review, 90(1/2), 100-102.
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Outdated Paradigms
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We are stuck in
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Hello There. remember me?
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hierarchies
Assumptions
security
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&
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user interface is indistinguishable from the underlying infrastructure
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gmail
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creating the new paradigm
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“If I had asked people what they wanted, they would have said A faster horse.” - ATTRIBUTED TO HENRY FORD
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No, I’m not suggesting our Software is like a horse
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HOW THEY DO IT
Focus on: What is the user Trying to Accomplish?
WHAT THEY DO
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VS
This is what you are designing for.�
This is the horse �
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VIVA USABILITY - PHUSE 2012
“System Must Be usable.”
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VIVA USABILITY - PHUSE 2012
Your mamma didn’t ask if you needed a hat She gave you one anyway
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Usability Is borne From Empathy
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software Validation risk versus usability
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VIVA USABILITY - PHUSE 2012
risk
usability
Low high
less
more
waterfall agile
spiral r.a.d. lean
perpetual beta
???
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‣ users ‣ developers
where do we go from here?
This stuff matters. Don’t sacrifice the what for the how. Insist on better designed experiences. Don’t settle. GTD.
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‣ users ‣ developers
where do we go from here?
This stuff matters. Don’t ignore it. Don’t sacrifice the what for the how. Seek out design professionals. Engage with users. Profit.
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important
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What we do is
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VIVA USABILITY - PHUSE 2012
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VIVA USABILITY - PHUSE 2012
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