WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care...

41
WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following: Note your participation (this isn’t about claiming credit – it’s important we get an accurate head count) Complete the JotForm: https://form.jotform.com/202377157822154 Familiarize yourself with the chat and Q&A box in WebEx If you need technical assistant private chat John Rodriguez

Transcript of WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care...

Page 1: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

WELCOME – Person Centered Trauma Informed Care

Today’s webinar will begin shortly – while you wait please do the following:

– Note your participation (this isn’t about claiming credit – it’s important we get an accurate head count)

• Complete the JotForm: https://form.jotform.com/202377157822154

• Familiarize yourself with the chat and Q&A box in WebEx

– If you need technical assistant private chat John Rodriguez

Page 2: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Navigating WebExAll participants were muted upon entering tonight’s event and will remain muted throughout

If you have a question you are encouraged to enter it into the Q&A box where we can share it with our speaker, other comments and discussion should be entered into the chat box

Technical questions/help can be directed to John Rodriguez via a private chat, please do not use the Q&A box for technical needs

Page 3: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

RemindersPlease sign in using the JotForm link – check the chat box

Evaluation instructions will be emailed to you after the event

Credit Certificates will be generated via Sharp’s CME Portal –

instructions will be sent via a separate email from evaluation

Questions for the CME Department – [email protected]

NOTICE: This event is being recorded.

Page 4: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Accreditation and CreditsAccreditation: Sharp HealthCare is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

CME Credit: Sharp HealthCare designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

PA Credit: PAs may claim a maximum of 1.5 Category 1 credits for completing this activity. NCCPA accepts AMA PRA Category 1 Credit™ from organizations accredited by ACCME or a recognized state medical society.

NP Credit: AANPCB accepts AMA PRA Category 1 Credit(s) issued by organizations accredited by ACCME as an equivalent number of hours of participation. 1.5 AMA PRA Category 1 credit = 1.5 contact hour.

Nurse Credit: The California Board of Registered Nursing recognizes the use of Category 1 Continuing Medical Education credit toward credit contact hours. Report "ACCME Category 1 Credit" as BRN number. No BRN slip will be given. Participants must attend the entire conference to receive continuing education credits.

LMFT, LCSW, LPCC, LEP Credit: Sharp HealthCare is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for LMFTs, LCSWs, LPCCs and LEPs (Provider number 130750). Sharp HealthCare maintains responsibility for this program/course and its content. Course meets qualifications for 1.5 hours of continuing education credit for LMFTs, LCSWs, LPCCs and/or LEPs as required by the California Board of Behavioral Sciences.

Page 5: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Educational ObjectivesFollowing this knowledge activity, participants should be able to:

1. Define Trauma and trauma-informed care as it relates to older adults.2. Identity and begin to utilize two trauma-related screening tools3. Identify one organizational and one clinical practice change that will aid in

addressing the long-lasting impact of trauma on mental health4. Identify two tools to obtain the information of an older adult’s traumatic

experience(s) without re-traumatization.5. Recognize two ways that older adults with trauma history may be triggered

and how certain behaviors may be misunderstood and misdiagnosed. 6. Increase awareness and understanding of how trauma may present in a

Holocaust Survivor.

Page 6: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Panelists

Lisa McJunkin, LMFT CHTPLead Therapist Trauma IOPSharp Mesa Vista Hospital

Caroline Atterton, LCSWLead Therapist Senior IOP Sharp Mesa Vista Hospital

Hedy Dalin, MSSWDirector of Care Management

Jewish Family Service of San Diego

Margarita FerdmanGeriatric Care Manager

Jewish Family Service of San Diego

Page 7: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Disclosure

The speakers and planning committee have no relevant financial relationships to disclose.

This activity is a collaboration of the following organizations:

Page 8: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Evidence Based

&

Integrative Treatment for

Trauma Informed Care

Page 9: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:
Page 10: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Understanding the Demographics of the Population

Single Event Developmental Trauma Multiple Events

Relational/Historical

TraumaWar/Combat 

Trauma

Single Event: A trauma can be a one-time or isolated event as in a car accident, a natural disaster, and even a sexual assault. This is an event that occurs one time and might be interpreted as being an exceptional circumstance.

Developmental Trauma: May involve physical, sexual and emotional abuse while a minor, as well as neglect. It can also involve witnessing violence between caregivers.

Multiple Events: A series of difficult life events that interfere with healthy attachment in relationships and threaten the development in the following life domains: emotional, cognitive, language, intimacy, physical, and/or social.

Page 11: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Understanding the Demographics of the Population

Relational/Historical Trauma: Defined as “a collective complex trauma inflicted on a group of people who share a specific group identity or affiliation/ethnicity, nationality and religious affiliation. It is the legacy of numerous traumatic events a community experiences over generations and encompasses the psychological and social responses to such events” (Evans-Campbell, 2008). The Holocaust would be an example of a historical trauma.

War/Combat Trauma: For some people they are born into a culture where war is apart of their daily existence, others are sent into war as military personnel or contractors.

Page 12: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Understanding the Demographics of the Population

Traumatic Stress

Moral Injury PTSD Delayed 

PTSDComplex PTSD

Traumatic Stress: An individual may have a traumatic stress response to a traumatic event but not go on to develop Post Traumatic Stress Disorder (PTSD). A traumatic stress response may include an involuntary reaction to a situation that is experienced as highly stressful, but the body is able to quickly regulate itself after the stressful event.

Moral Injury: Refers to an injury to an individual's moral conscience resulting from an act of perceived moral transgression which produces profound emotional shame. The concept of moral injury emphasizes the psychological, cultural, and spiritual aspects of trauma.

Page 13: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Understanding the Demographics of the PopulationPost-Traumatic Stress Disorder (PTSD): A more significant intrusive response to a traumatic event. This would include the ongoing experience of 1) Reliving of the traumatic events, 2) Avoidance of the reminders of the event and, 3) Increased arousal as a result of the event.

Delayed Post Traumatic Stress Disorder: Includes all the symptoms and experiences listed in the PTSD response but the symptoms may occur much later after the traumatic event has occurred. This can be very confusing and frightening for people who experience a traumatic event and months or maybe even years later begin to develop symptoms of a PTSD response.

Complex PTSD: This would be considered the most severe form of PTSD and is characterized by a history of severe, long-term trauma that usually includes exposure to caregivers who were cruel, inconsistent, exploitive, unresponsive or violent. It is usually directly connected to trauma that occurred and was experienced at an early age in development.

Page 14: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Feeling Unsafe

Low Self-Esteem – Lack of Trust – Hopelessness

Acting Out Behaviors (Internalizing and Externalizing)

Impact of Trauma

Page 15: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Traditional Stress ResponsesBody signals

•Heart pounding•Rapid breathing•Muscle tense up•Fight or Flight

Feelings•Excited or worried•Frustrated, determined•Angry or scared•Feel in control•Feel good yourself

Unresolved Stress and Trauma Responses Body signals

•Heart feels like bursting•Gasping, feeling smothered•Muscles feel like exploding•Overreacting or freezing

Feelings•Terrified or panicked•Enraged or aggressive•Hopeless or doomed•Helpless or out of control•Worthless, like a failure

Trauma and Effect on Physiological Functioning

Page 16: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

What Is Trauma Informed Care?

Trauma-informed care (TIC): is a strengths-based service delivery approach “that is grounded in an understanding of and responsiveness to the impact of trauma, that emphasizes physical, psychological, and emotional safety for both providers and survivors, and that creates opportunities for survivors to rebuild a sense of control and empowerment” (Hopper, Bassuk, & Olivet, 2010, p. 82). It also involves vigilance in anticipating and avoiding institutional processes and individual practices that are likely to retraumatize individuals who already have histories of trauma, and it upholds the importance of consumer participation in the development, delivery, and evaluation of services. (SAMHSA, 2014, p 19).

Page 17: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

How Do I Provide Trauma Informed Care Services?SAMHSA TIP 57:1) Clarify to the client what to expect in the service being provided.2) Approach the client in a matter-of-fact, yet supportive, manner.3) Respect the client’s personal space.4) Adjust tone and volume of speech to suit the client’s level of engagement and degree of

comfort in the service being provided. 5) Provide culturally appropriate symbols of safe in the physical environment. (including

use of preferred name and pronoun)6) Overcome linguistic barriers by using an interpreter.7) Only elicit information necessary to determine a history of trauma and the possible

existence/extent of traumatic stress symptoms and related disorders.8) If the client is emotionally responsive when recalling or acknowledging trauma give

the client time to become calm and orient to the present.9) Provide feedback from the service provided.10) Be aware of possible implications of the service (abuse reporting guidelines).

Page 18: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Addressing Emotional Flooding

– Important to note that emotional “flooding” can happen when a client is requested to share their trauma narrative when they are not emotionally ready or able to self-sooth the emotions that may arise during their processing of information.

– Emotional “flooding” can appear (and is not limited to) the following expressions/behaviors: tearfulness to sobbing, increased psychomotor agitation, sudden or increased restricted affect, panic attack symptoms, reporting sudden sensations of pain (i.e. headache or chronic pain flare up), engagement in angered/verbally aggressive responses, physical posturing to elicit intimidation, refusal to answer questions asked, and/or abruptly leaving the room.

Page 19: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Grounding Techniques

Page 20: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

References

Department of Health and Human Services- Substance Abuse and Mental Health Services Administration Center for Substance Abuse Treatment. (2014). Trauma-Informed Care in Behavioral Health Services. [PDF file]. Rockville, MD. Author retrieved from https://store.samhsa.gov/product/TIP-57-Trauma-Informed-Care-in-Behavioral-Health-Services/SMA14-4816Guarino, Kathleen. American Institutes for Research. (2016). How Trauma-Informed Are We?. Retrieved August 10, 2020 from http://www.schoolmentalhealth.org/media/SOM/Microsites/NCSMH/Documents/Archives/CS-4.1-Trauma.pdfHopper, E. K., Bassuk, E. L., & Olivet, J. (2010). Shelter from the Storm: Trauma Informed Care in Homeless Service Settings. The Open Health Services and Policy Journal, 3, 82.Van der Kolk, Bessel. (2015). The Body Keeps the Score. New York, NY: Penguin Books.

Page 21: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Trauma

and the Older Adult

Page 22: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Educational Objectives

Recognize examples of trauma

1

Identify manifestations of trauma in older adults

2

Apply skills to use with older adults

3

Employ principles of Trauma Informed Care

4

Page 23: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

“Time doesn’t heal, time conceals.”

Page 24: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Prevalence

Trauma likely underreported in older adults

70-90% over 65 years old exposed

Page 25: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

What about…

Women, LGBTQ, racial and ethnic minorities, the oldest old (85+), the cognitively impaired?

Page 26: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

How Aging Can Affect Trauma

SELF‐REFLECTION

RETIREMENT LOSS PHYSICAL ABILITY 

Page 27: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

How Aging Can Affect Trauma

A change in environment Reduced income Increased screen 

time

Medical problems/decreased sensory abilities

Cognitive impairment

Page 28: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Ageist Beliefs

– Stigma 

– Masking and coping

– Disempowerment 

– Resource Reduction 

– Differential treatment

– Docility

Page 29: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Comorbidity

– Obesity – Alcoholism – Heart disease – Cancer– Stroke – COPD – Diabetes – Depression– Suicide

Page 30: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Implications of Trauma for Older Adults

Physical Social

Psychological Spiritual

Page 31: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Assessment

– Clinician Administered assessment measures have been used validly with older adults

– Self-Report Measures

– Assess for Suicide

Page 32: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Past victimization predicts future victimization!

Page 33: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Behaviors

Multiple layers of clothesHypervigilanceAnonymity of large sheltersNot bathingLack of medical & dental attentionGuarded/defensive

AggressivenessNot taking medicationsUse of drugs and alcoholHoardingIsolating

Page 34: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

“What’s wrong?” versus

“What’s happened?”

Page 35: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Paradigm Shift

• Know the history • Understand • Use that understanding• Allow services to be delivered to

facilitate consumer participation in treatment

• NO WRONG DOOR

Page 36: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Trauma is when people live with more fear than hope.

Recovery is when people live with more hope than fear.

Page 37: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

References

– Cook, J. M. (2001). Post‐Traumatic Stress Disorder In Older Adults. PTSD Research Quarterly, 12, 1‐7.

– Covington, S. (2003). Beyond Trauma: A Healing Journey for Women. Center City, MN: Hazelden.

– Felitti, V.J., et al. (1998). Adverse Childhood Experiences (ACE) Study. cdc.gov/ace. 

– Grant, G. California at the Center of Excellence for Trauma Informed Care.

– https://www.psychiatrictimes.com/view/ptsd‐late‐life‐special‐issues

– https://www.psychologytoday.com/us/blog/the‐aftermath‐trauma/201610/the‐golden‐years‐traumatic‐stress‐and‐aging

– M. Harris & R. D. Fallot (Eds.). (2001). New Directions for Mental Health Services. Using Trauma Theory to Design Service Systems. Jossey‐Bass/Wiley.

– Ogle, C.M., Rubin, D.C., & Siegler, I.C. (2013). Cumulative Exposure to Traumatic Events in Older Adults. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3944195/

– Mohit P. Chopra. (2018). PTSD in Late Life: Special Issues. https://www.psychiatrictimes.com/view/ptsd‐late‐life‐special‐issues

– Hermann, B., et al. PTSD Assessment and Treatment in Older Adults https://www.ptsd.va.gov/professional/treat/specific/assess_tx_older_adults.asp

– The Golden Years: Traumatic Stress and Aging An interview with Joan Cook https://www.psychiatrictimes.com/view/ptsd‐late‐ life‐special‐issues

– Trauma‐Informed Approach and Trauma‐Specific Interventions. Retrieved 08/14/2015 from http://www.samhsa.gov /nctic/trauma‐interventions. 

Page 38: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Questions & AnswerPart I

Page 39: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Holocaust Survivors & Trauma

Page 40: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Questions & AnswerPart II

Page 41: WELCOME – Person Centered Trauma Informed Care...WELCOME – Person Centered Trauma Informed Care Today’s webinar will begin shortly – while you wait please do the following:

Thank you all for joining us today. We hope you enjoyed the presentation!

Sharp Mesa Vista, please contact Outpatient Access Services at (858) 836‐8309

Jewish Family Service, please contact (858) 637‐3210

Today’s presentation will be available via PDF

For MFT’s & LCSW’s please list your license type and number