WELCOME A D IVISION OF T RINITY W ARRANTY Thomas Spears Vice President Sales and Marketing P:...

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WELCOME A DIVISION OF TRINITY WARRANTY X NEXT CONTACT: Thomas Spears Vice President Sales and Marketing P: 877.302.5072 / C: 630.217.3220 www.TrinityWarranty.com

Transcript of WELCOME A D IVISION OF T RINITY W ARRANTY Thomas Spears Vice President Sales and Marketing P:...

Page 1: WELCOME A D IVISION OF T RINITY W ARRANTY Thomas Spears Vice President Sales and Marketing P: 877.302.5072 / C: 630.217.3220 .

WELCOME

A DIVISION OF TRINITY WARRANTY

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CONTACT:Thomas SpearsVice President Sales and MarketingP: 877.302.5072 / C: 630.217.3220 www.TrinityWarranty.com

Page 2: WELCOME A D IVISION OF T RINITY W ARRANTY Thomas Spears Vice President Sales and Marketing P: 877.302.5072 / C: 630.217.3220 .

ABOUT2

We Only Do One Thing…And We Do It Very Well.

Trinity National Accounts provides innovative programs and solutions to customers with multiple store locations to better manage their HVAC/R assets.

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Our Single Focus Ensures That Trinity National Accounts Customers Know They Are Getting The Highest Value At The Lowest Cost On HVAC/R Dispatched Services

Page 3: WELCOME A D IVISION OF T RINITY W ARRANTY Thomas Spears Vice President Sales and Marketing P: 877.302.5072 / C: 630.217.3220 .

WHAT WE DO

WHAT WE DO

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Page 4: WELCOME A D IVISION OF T RINITY W ARRANTY Thomas Spears Vice President Sales and Marketing P: 877.302.5072 / C: 630.217.3220 .

SAVE YOUR TIME

SAVE YOUR SANITY

SAVE YOUR MONEY

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Page 5: WELCOME A D IVISION OF T RINITY W ARRANTY Thomas Spears Vice President Sales and Marketing P: 877.302.5072 / C: 630.217.3220 .

SAVE YOUR TIME5

• Scheduling of Preventative Maintenance

• Dispatching repair service

• Heating, air conditioning, & refrigeration equipment at all locations.

• Provide single source contact for all needs

• Single toll-free telephone number to dispatch repair service

• 24/7 support to decrease your down time

• The industry’s best contractors

• Prescreened• Tested• Insured • Licensed

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Page 6: WELCOME A D IVISION OF T RINITY W ARRANTY Thomas Spears Vice President Sales and Marketing P: 877.302.5072 / C: 630.217.3220 .

HOW DO WE DO IT?6

• Scheduling & dispatching – Through a national network of preferred and certified contractors

• Single source contact for all needs

• Toll-Free telephone number 877-302-5072 is manned 24/7/365 with NO automated attendant systems

• The Industry’s best contractors

• Comprehensive contractor enrollment process

• Regular contractor performance reviews

• Peer recommendations

• On-going business partnerships

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Page 7: WELCOME A D IVISION OF T RINITY W ARRANTY Thomas Spears Vice President Sales and Marketing P: 877.302.5072 / C: 630.217.3220 .

SAVE YOUR MONEY7

• Negotiated contractor rates

• Management of claims expense

• Recovery of ALL service expenses from active equipment warranties

• Repair/Replace evaluations

• Assist in capturing Government rebates

• Reduction of service fraud and waste

• Reduction/ elimination of unnecessary service call expenses

• Obtain competitive bids for ALL repair and replacement work

• Second opinions for repairs or replacements are a reason to try us

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Page 8: WELCOME A D IVISION OF T RINITY W ARRANTY Thomas Spears Vice President Sales and Marketing P: 877.302.5072 / C: 630.217.3220 .

HOW DO WE DO IT?8

• Negotiated Rates – Trinity National Accounts puts out projects for bid based on individual client footprints and needs

• Management of Claims Expenses – Claims adjusters are ex-contractors and understand real vs. inflated charges

• Recovery of Available Warranty Expenses – Review of contractor expenses for items that traditionally are covered under warranty

• Repair/Replace Evaluations – Recommendations of cost-effective and reliable paths to pursue

• Assist in Capturing Government Rebates – Access to web based incentive software that provides real-time notification of available rebates.

• Reduction of Service Fraud, Waste, and Unnecessary Service Calls – Quality Processes to ensure that you get what you pay for

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Page 9: WELCOME A D IVISION OF T RINITY W ARRANTY Thomas Spears Vice President Sales and Marketing P: 877.302.5072 / C: 630.217.3220 .

How Do We Do It?9

• Thorough communication between our Dispatch

Staff and Technicians ensure clients are always

informed of the status of the service call in regards

to equipment status, requests, and completion.

• Service requests followed by Trinity National

Accounts Expert - for contractor response, time

customer job satisfaction, and fair claims

resolution

• Transparent billing

• One inclusive invoice from Trinity National

Accounts

• Customer access to all back-up materials

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Page 10: WELCOME A D IVISION OF T RINITY W ARRANTY Thomas Spears Vice President Sales and Marketing P: 877.302.5072 / C: 630.217.3220 .

SAVE YOUR SANITY10

• Real-Time knowledge

• Never again wonder the status of requests

for service and/or outcomes

• Expert project managers from our Team working

for your Team

• Predictable and accurate budgeting

• Ability to budget preventative maintenance

expenses through fixed cost plans

• Billing the way you always wanted it

• Accurate, easy to understand, with

comprehensive back-up information

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Page 11: WELCOME A D IVISION OF T RINITY W ARRANTY Thomas Spears Vice President Sales and Marketing P: 877.302.5072 / C: 630.217.3220 .

WHO DO WE DO IT FOR?

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Just To Name a Few…

• Preventative Maintenance

• Service Dispatch

• Equipment Deficiency Reports

• Equipment Grading

• Preventative Maintenance

• Service Dispatch

• Equipment Replacement

• United States, Canada, Puerto

Rico

• Service Dispatch

• 4-Hour Emergency Response

• Equipment replacement

• HVAC/R Service

Page 12: WELCOME A D IVISION OF T RINITY W ARRANTY Thomas Spears Vice President Sales and Marketing P: 877.302.5072 / C: 630.217.3220 .

Next Steps?

Page 13: WELCOME A D IVISION OF T RINITY W ARRANTY Thomas Spears Vice President Sales and Marketing P: 877.302.5072 / C: 630.217.3220 .

THANK YOUBACK X

CONTACT:Thomas SpearsVice President Sales and MarketingP: 877.302.5072 x8210 [email protected]

A DIVISION OF TRINITY WARRANTY