» HR feels that they are “command and control” for the pandemic and donot feel equipped.

» How to message through this to maintain transparency and trust.» How to maintain new positive habits that employees are engaging in.» Mental health issues—how do I deal with employees’ overwhelming

trauma, anxiety and fear?

M A I N C O N C E R N S A S W E R E T U R N T O W O R K

©2020 WELCOA

Corporate Wellness TrendsE X E C U T I V E S U M M A R Y O F

Mobile apps continue to be popular as a way to better personalize the member

experience

The growth of “point solution” options has necessitated “hub” platforms that can thoughtfully

direct members to the appropriate resources

Wellness/well-being continues to be a priority for

businesses looking to attract and retain top talent

The movement away from “physical wellness” is

accelerating the decline of outcomes-based programs

©2020 WELCOA

Corporate Wellness TrendsE X E C U T I V E S U M M A R Y O F

Source: 2020 Trends in Wellness Survey (joint research project led by WELCOA and CHC Wellbeing)

©2020 WELCOA

Corporate Wellness TrendsE X E C U T I V E S U M M A R Y O F

Source: 2020 Trends in Wellness Survey (joint research project led by WELCOA and CHC Wellbeing)

©2020 WELCOA

Corporate Wellness TrendsE X E C U T I V E S U M M A R Y O F

Source: 2020 Trends in Wellness Survey (joint research project led by WELCOA and CHC Wellbeing)

©2020 WELCOA

Corporate Wellness TrendsE X E C U T I V E S U M M A R Y O F

Source: 2020 Trends in Wellness Survey (joint research project led by WELCOA and CHC Wellbeing)©2020 WELCOA

58% Wellness Platform29% Challenges25% Health Risk Assessment (HRA)

What are the Top 3“MUST HAVES”?

51% Biometrics51% Health Risk Assessment (HRA)22% Wearable Device

What are the Top 3“DECLINING IN DEMAND”?

What are the Top 3“GROWING IN DEMAND”?

53% Mental Well-being51% Financial Wellness28% Behavioral Health

©2020 WELCOA

Percentage of respondents who answered “Investing More”

©2020 WELCOA

Percentage of respondents who answered “Investing Less”

©2020 WELCOA

Top HR Initiatives

TOP 10 KEY INITIATIVES FOR 2019 PERCENTAGE OF HR LEADERS PRIORITIZING1

1. Building critical skills and competencies for the organization 66%

2. Current and future leadership bench 60%

3. Employee experience 51%

4. Organizational design and change management 47%

5. Driving digital business transformation for the organization 37%

6. Talent analytics 33%

7. Recruiting 31%

8. Future of work 30%

9. Diversity and inclusion 29%

10. Performance management 27%

n = 843 HR leadersSource: Gartner 2019 Future of HR Survey1 This number reflects the percentage of HR leaders who chose each key initiative as critical to achieving their corporate objectives. Leaders could indicate two to five key initiatives for each of their top 3 corporate objectives chosen.©2020 W

ELCOA

Become an employee

Receive open enrollment packet that tells me we have an awesome wellness program

Receives email to sign up for wellness program

Get wellness newsletter in the mail

Asked to take health risk assessment

Take satisfaction survey

Program begins again

Outreached by health coach

Offer incentive to participate

©2020 WELCOA

The Good News

©2020 WELCOA

Companies that prioritize well-being are going to win.They will benefit economically by increasing/ maintaining current levels of engagement and productivity.

©2020 WELCOA

It’s so much more than a “program”…

Benefits & Compensation

Policies & Org Structure

Management

Career & TalentDevelopment

Facilities

Technology Tools

Performance Management

TalentAcquisition

W E L L N E S S

©2020 WELCOA

T H E F U T U R E O F W E L L N E S S A T W O R K

WELCOA’s Definition of WellnessH E A L T H

M E A N I N G

S A F E T Y

C O N N E C T I O NA C H I E V E M E N T

G R O W T H

R E S I L I E N C Y

©2020 WELCOA

CONNECTION

Experiencing positive, trusting relationships with others. Feeling a sense of belonging, acceptance and support.

©2020 WELCOA

How can we stay connected? Daily team video calls with head/heart check-ins Peer coaching and peer-to-peer buddy systems Create group-based resources like speaker series on a

variety of topics (mindfulness, nutrition, grief, resiliency, ergonomics, etc.) that encourage group sharing amongst participants

CONNECTION

©2020 WELCOA

HEALTH

Beyond the absence of mental and physical illness, health is a feeling of strength and energy from your body and mind.

©2020 WELCOA

COMPETENCE.RELATEDNESS.AUTONOMY.

T H E R E A L H U M A N D R I V E R S F O R C H A N G E

Deci, E., & Ryan, R. (Eds.), (2002). Handbook of self-determination research. Rochester, NY: University of Rochester Press.

©2020 WELCOA

HEALTHAre we building competence in our employees? How do we maintain fitness/nutrition habits that

were healthy and established when everyone was home?

How do I continue to be fit when I do not feel safe returning to my gym?

If I am grieving from a loss (of routine, of family member, of support, etc.) how do I get the help I need?©2020 W

ELCOA

HEALTH Case Study Example: Jenny Green, VP Business Development Grassroots, employee-lead fitness classes taught

over video conference All Members and their employees are invited Sign up at welcoa.org/training

©2020 WELCOA

Case Study Example: Cassie Buckroyd, Manager Wellbeing Programs,

Columbia Sportswear Invested in brand new EAP that focused on stigma

reduction

HEALTH

©2020 WELCOA

HEALTH Case Study Example: Michael Susi, Global Director of Wellbeing They are asking employees to “Be your own scientist” How does a tweak I make to my diet, routine, mindfulness

make me feel? What can I learn from that about choices that improve my health?

Give employees freedom to practice whatever that is.

©2020 WELCOA

SAFETY

Knowing that you are safe from physical and psychological harm at work. Feeling secure enough to take calculated risks and show vulnerability.

©2020 WELCOA

SAFETYBalancing the physical & psychological Maintaining physical safety through new policies,

protocols, and clear communication about expectations Many tools available that allow employers to monitor

employees’ behavior during COVID-19 Surveillance diminishes trust and creates stress and

health problems©2020 WELCOA

Employees Under a Magnifying Glass

» A study (700 AT&T employees) found that people who have work electronically monitored:

» Perceive working conditions as more stressful» Reported more psychological tension, anxiety,

depression, fatigue and health complaints

» Employees at high trust companies:» 74% less stress» 106% more energy at work» 13% fewer sick days» 40% less burnout.

©2020 WELCOA

SAFETYCase Study Example: Cassie Buckroyd, Manager Wellbeing Programs,

Columbia Sportswear Flexible work policy allowing most office workers

the opportunity to work remotely a day or two per week.

New phase of focusing on safety in a way that mitigates fear/risk and increases trust

©2020 WELCOA

M O R E R E S O U R C E S F O R T H E F U T U R E O F W O R K

Human Needs Blog Series

8-part series for making the workplace whole again, starting with the human

Provides tactical ideas and resources for each human need in the WELCOA Definition

First post published today: visit welcoa.org/blog

©2020 WELCOA

M O R E R E S O U R C E S F O R T H E F U T U R E O F W O R K

Employer Toolkit

©2020 WELCOA

M O R E R E S O U R C E S F O R T H E F U T U R E O F W O R K

Employee Toolkit

©2020 WELCOA

T H E N E W 7 B E N C H M A R K S S P E A K T O T H E F U T U R E O F T H E W O R K P L A C E

B E N C H M A R K 1Committed and Aligned Leadership

B E N C H M A R K 2Collaboration in Support of Wellness

B E N C H M A R K 3Collecting Meaningful Data to Evolve a Wellness Strategy

B E N C H M A R K 4Crafting an Operating Plan

B E N C H M A R K 5Choosing Initiatives that Support the

Whole Employee

B E N C H M A R K 6Cultivating Supportive Health Promoting

Environments, Policies & Practices

B E N C H M A R K 7Conduct Evaluation, Communicate,

Celebrate and Iterate

WELCOA’s 7 Benchmarks

©2020 WELCOA

M O R E R E S O U R C E S F O R T H E F U T U R E O F W O R K

The Well Workplace Checklist

150-item Organization-facing assessment

Customized reporting

Elegantly designed dashboard appropriate for sharing with leadership & other stakeholders©2020 W

ELCOA

M O R E R E S O U R C E S F O R T H E F U T U R E O F W O R K

The Well Workplace Checklist

Reporting & Resources:» Compare your Benchmark scores to

other organizations like you.» Region» Industry type» Company size

» Identify opportunities and strengths at a glance

» Deliver resource recommendations at the subscore level

©2020 WELCOA

M O R E R E S O U R C E S F O R T H E F U T U R E O F W O R K

The Well Workplace Checklist

©2020 WELCOA

M O R E R E S O U R C E S F O R T H E F U T U R E O F W O R K

Next Pulse Tuesday July 21 @ 2:00 pm CT Speaker: Israel Greene Topic: The future of diversity & inclusion at work Visit welcoa.org/training

©2020 WELCOA

Questions?

©2020 WELCOA