Weekly Newsletter for Team Members

BMGNewsAugust 2015

Clinical Education and Training Center

Externship Program with Ultimate Medical Academy

Who is Bobbi BayCare?Something has been going on at BMG Eisenhower, of which many people are not aware. Bobbi BayCare has moved in.

Bobbi BayCare is a clinical manikin who inhabits one of the two fully functioning simulation exam rooms created by the BMG Clinical Education and Training Department. Team members can simulate over 35 nursing and medical procedures on Bobbi to help refine their skills. Bobbi is just one piece of a new training center that can accommodate up to 20 students at a time. Along with the exam rooms, it includes a reception area, clinical training cubicles that simulate all facets of care found in a medical practice, and

a conference area where future workshops will be held on diabetes management, vaccinations, change management, medical terminology, PCMH, COLA and more.

BMG has partnered with the Ultimate Medical Academy to have their medical assistants complete their externship in our offices. The MA extern position is viewed as a transitional role, whereby students develop clinical expertise, specialty knowledge and self-confidence as they move from a student to a medical assistant role. It can also be a great way for BMG to find qualified candidates to fill open positions. Special thanks to the Turley Family Health Center for being our pilot site.

“Partnerships are about creating mutual value for the parties involved. In our case, Ultimate Medical Academy’s partnership with BayCare is a true success for everyone involved. Students of the Academy have the wonderful opportunity to experience a hands-on externship with a market leader in allied health care; both UMA and BayCare join together to place skilled health care graduates in meaningful positions that make a positive impact on the Tampa Bay community. We are delighted to be working with BayCare and look forward to making an impact on the community together for years to come,” said Chris Ignaut, campus director of Ultimate Medical Academy in Clearwater, Florida.

If your office is interested in participating in the program, contact Natasha Shenk at (727) 524-2695.

Soyini Morris and Lisa Maloney treat Bobbi BayCare.

Natasha Shenk (left) and first BMG extern, Ashley Donaldson

Training Center Open House – August 19An all day open house for the new Training Center will be Wednesday, August 19, at 4902 Eisenhower Boulevard, Suite 370, in Tampa. Drop in any time between 7am and 7pm to see results of the hard work and dedication of many teams within BMG. Christine Amendola, manager of Clinical Education and Training, said, “We are proud to take the next step in our ongoing commitment to better educate our clinical team members to improve the overall patient experience. We hope to see everyone at the open house!”

BMG Education Fair – September 1Have you been thinking about going back to school to earn your LPN or BSN, or do you simply want to advance your career in health care? Make plans to attend the BayCare Medical Group Education Fair taking place Tuesday, September 1, from 5 to 7:30pm at the BSO in Classroom 10A.

The fair will provide BMG team members with the opportunity to learn more about a variety of college programs. Representatives from nine local schools, including Chamberlain College of Nursing, HCC, USF and St. Petersburg College, will be available to provide information on their programs and answer questions. BayCare representatives will also be available with information on tuition assistance and the Student at Work (SAW) program. More information will be available soon about this event geared toward BMG employees.

The Morton Plant Mease Diabetes Education Center welcomes a new registered diabetes educator, Gwen Enfield, to the department. Gwen is a certified diabetes educator and is available to provide individuals and team members with diabetes education services through the center and their programs. These services range from diabetes self-management education classes, one-on-one diabetes education, gestational diabetes education, refresher education and medical nutrition therapy.

Most team members are not aware they have three individual nutritional counseling sessions per year available. These services are paid by the BayCare Health Plan at 100 percent. Diabetes management counseling is unlimited under all plan options and is covered at 100 percent with no out-of-pocket to the patient. Services are provided at Mease Countryside Hospital, Morton Plant

Hospital, Morton Plant North Bay Hospital and Bardmoor Outpatient Center. Referrals are welcome from BayCare physicians and physicians outside our BayCare home.

Gwen Enfield brings years of experience and expertise to the department. Gwen and the other professional educators are eager to provide assistance. There are three registered nurses and two registered dietitians on staff. In addition, they are fortunate to have a care coordinator who can identify barriers and find solutions for self-care and other needs. Interested individuals may reach the Diabetes Education Center at (727) 734-6888.

Diabetes Education Services for Patients and Staff

New Clinical New Hire Orientation ProgramThe Clinical Education and Training department has recently redesigned the Clinical New Hire Orientation. This interactive and engaging program is designed to educate new clinical team members on how to deliver the highest level of patient care. The orientation provides in-depth clinical education and tools regarding key competencies, professional etiquette and clinical skills to help transition new hires into their new role with BMG.

During training, new hires will be introduced to BMG and will gain an understanding of key areas such as service excellence, team-based care and PCMH. The program has a strong emphasis on quality, risk and patient safety. There are many hands-on clinical activities, group breakout sessions and patient/clinician role-

play scenarios to help new team members feel comfortable with working in an office setting.

All new RNs, LPNs and MAs are required to attend this class. Orientation is held on a biweekly basis on Fridays at the Eisenhower facility in Suite 370. For any additional information, contact Melissa Malone at (727) 532-1339.

Our Leadership

BayCareStephen MasonChief Executive Officer

Tommy InzinaPresident/Chief Operating Officer

BayCare Medical Group Executives

Kevin CorriganChief Administrative Officer

Lee Kirkman, MDChief Medical Officer

Cathy YoderChief Financial Officer

Medical Directors

Laura Arline, MDBMG West Primary Care

Nick Dewan, MDBehavioral Health

Angel Docobo, MDBMG East Specialty Care

Kevin Garner, MDBMG West Specialty Care

Robert Pesce, MDBMG East Primary Care

Gina Schell, DO, FACOIPCMH and Women’s Health Medical Director

Senior Management

Pam BeachDirector of Human Resources

John Clark Director of Physician Systems

Rick GreenDirector of Operations, BMG East

David KickerDirector of Operations, BMG West

Alisha Ozmeral Director of Finance

Linda PelletierDirector of Central Billing

Barbara Sharpless Director of Physician Services

Tesha Simpson, DNP, NP-CDirector of Clinical Quality and Process Improvement

Susan Pugh leads Clinical Orientation.

The 2015 BayCare Medical Group Provider Annual Meeting is scheduled for the evening of Wednesday, September 30, at the Hilton Carillon Park Hotel in St. Petersburg. Providers, review your calendars to ensure the meeting invitation extended through Outlook has posted to your calendar. More detailed information about our largest annual event will be coming soon.

Drs. Raj Eliazer and Sanjiv Sahoo (Neurology, Tampa) are now performing electromyography (EMG) and nerve conduction velocity (NCV) studies on a daily basis, with wait times at less than one to three days. For more information, or to refer your patient, contact their office at (813) 321-1429.

Physicians travel to St. Joseph’s Hospital from all over the world to learn the minimally invasive Convergent procedure to stop atrial fibrillation from Dr. Andrew Sherman (Cardiovascular and Thoracic Surgery, Tampa) and Dr. Kevin Makati, an electrophysiologist with Tampa Cardiac Specialists. SJH recently ran the below photo in Times Square during Dr. Makati’s presentation at the Heart Rhythm Conference.

Congratulations to BMG surgeons Alok Singh (Virginia Avenue Cardiology, Tampa) and Andrew Sherman (Cardiovascular and Thoracic Surgery, Tampa), and

their colleagues Drs. Ray Mulingtapang and George Freeman, for successfully implanting the first totally percutaneous MitraClip® in Hillsborough County to treat severe mitral valve regurgitation. MitraClip is the world’s first minimally invasive mitral valve therapy approved by the FDA, which means more patients can now receive the treatment they need.

Dr. Kevin Elder (Hyde Park Adult and Sports Medicine, Tampa) traveled to southern France in May with the U.S. U-23 Men’s National Soccer Team to serve as team physician on-site and cover a tournament there. The U.S. finished third in this qualifier for the 2016 Summer Olympics.

Thank you to Dr. Asha Ramsakal (BMG Hospitalist Programs) for utilizing the Physician Referral Bonus program to recommend Drs. Raquel Falcao and Brendan Malik. An additional note of thanks to Dr. Juan Young Jr. (Gastroenterology, Tampa) for recommending Dr. Javier Nieves-Costas. For more information on this program, contact Kathie Lee, physician recruiter, at (813) 636-2087.

Congratulations to Diane Taylor, site manager for Habana Adult (Tampa) and Vonderburg Adult (Brandon) for earning her Bachelor of Applied Science, Health Services Administration degree; graduating from St. Petersburg College on May 8.

Drs. Veronica Clement (Neuropsychology, St. Pete), Marguerite Thomer (Urology, St. Pete) and Lyley Tran (Tyrone Family Care, St. Pete), were physician models at the May 20 Ladies Night Out “Good Health is Always Stylish” event. Over 200 women came together to learn about the latest in women’s health and St. Anthony’s services while previewing hot fashion clothing and home trends.

Dr. Brian Deignan (Pediatric Orthopedic Surgery, Tampa) joined team members from St. Joseph’s Children’s Hospital for the Dad’s Day event with the Tampa Yankees at Steinbrenner Field on June 27.

Dr. Elizabeth Harris (Virginia Pediatrics, Tampa) discussed some of the contributing factors and health complications related to childhood obesity during a live segment on Channel 8 on June 25.

Congratulations to Dr. Domenick Reina (Virginia Pediatrics, Tampa) on his 50th anniversary as a pediatrician.

If you would like to attend a community event to market your services or practice, contact Natasha Albaracin in Practice Development at (813) 636-2548, and let her know your clinical interests. In most instances, the host will promote your appearance to increase attendance. The Practice Development Team can help provide marketing materials and giveaways to further enhance your presence.

Highlights

Send your news/highlights to carol.gillette@baycare.org. Submissions will be reviewed by the BMG Quality Committee for inclusion in the newsletter.

Drs. Singh, Sherman and Mulingtapang implant the first MitraClip in the county.

Dr. Lyley Tran (left) models at Ladies Night Out.

Dr. Andrew Sherman and Dr. Kevin Makati

New Community Resource Guide

What’s in a Name?

BC1505346-0815

Dr. Robert Gabordi is board certified in general surgery and fellowship trained in breast surgical oncology. He completed a general surgery internship and residency through the University of South Florida Morsani College of Medicine in Tampa and a fellowship in surgical breast oncology at the University of Texas Southwestern Medical Center in Dallas.

Dr. Gabordi’s clinical interests include high-risk patients, breast cancer genetics, innovative techniques for breast conserving surgery, minimal scar surgery, nipple-sparing mastectomy, triple negative breast cancer, benign breast disease and breast cancer awareness and education. His research interests involve trends in breast cancer surgery techniques and the optimal time interval to surgery following neoadjuvant chemotherapy. Dr. Gabordi is a member of the American Society of Breast Surgeons, the Society of Surgical

Oncology, the American Society of Breast Disease and the American Society of Clinical Oncology.

Dr. Gabordi has extensive research and presentation experience, which can be found under his name at HealthPointMedicalGroup.com. His future interests through BayCare and the St. Joseph’s Hospital systems include furthering patient education and community awareness, developing a high-risk breast cancer screening protocol and improving patient treatment options through integration of clinical research into breast cancer treatment algorithms.

If you have any questions about Dr. Gabordi’s services or want to refer a patient, contact his Tampa office at (813) 873-7615 or his Riverview office at (813) 397-1274.

Sometimes patients need more than just our clinical care to keep them well and safe. To that end, Jacqueline DiPardo, clinical services support specialist in the Clinical Quality and Operations department, has compiled a new Community Resource Guide located at H:\BayCare Medical Group\BMG Resource Guide. The guide contains a variety of resources to share with patients including nursing homes, bill payment assistance, homeless shelters, Alzheimer’s support groups, smoking cessation assistance and much more. Only businesses or services that received positive feedback from patrons has been included. All of the phone numbers, websites and email addresses are current. If you find a gap that needs to be filled, inform Jacqueline at jacqueline.dipardo@baycare.org.

Lindsay Antone, PA-COrthopedic Surgery (East)Jessica Baumann, ARNP-CThoracic Surgery (East)Brenda Brewer, ARNP-CCardiovascular and Thoracic Surgery (East)Jennifer Chambers, DOFamily Medicine (West)Amra Chaudhri, MDFamily Medicine (West)Luis Dominguez-Vallejos, MDHospitalist (East)Mohamed Elhammady, MDNeurological Surgery (East)Raquel Falcao, MDHospitalist (East)Anthony Florschütz, MDOrthopedic Surgery (East)Juan Giraldo-Osorio, MDHospitalist (West)Jennifer Godshall, ARNP-CGastroenterology (East)Rusudan Hopman, MDHematology and Oncology (West)Dayaker Kokku, MDHospitalist (East)Vadin Lall Dass, MDHospitalist (East)Brendan Malik, MDHospitalist (East)Michael Mayo, DOHospitalist (East)Samantha Michaels, MDPediatric Hematology-Oncology (East)Patty Mullan Waldrop, ARNP-CCardiovascular and Thoracic Surgery (East)Asim Pathan, MDHospitalist (East)Erica Schwaiger, DOHospitalist (East)Jaimin Shah, MDUrology (West)K. Eric Sommers, MDThoracic Surgery (East)Prashant Sukharamwala, MDHepatobiliary Surgery (East)Diana Walter, PA-CCardiovascular and Thoracic Surgery (East)

Our New Providers The Referral Corner

One outcome of joining several groups is similarities in practice names. In addition, some of those names no longer “ring true” as the practice may have moved or the building or complex for which it was called may have changed their own name. Although current practice names are recognizable internally, some can be confusing to patients.

A committee of team members from several departments worked together to develop a new slate of names to be used in Cactus, which will then pull into a variety of areas seen by the public, such as our marketing materials and website. Most names remain the same, others had only minor tweaks. You will see some of these changes in the near future.