Week2-Mission VRIO and Swot
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Transcript of Week2-Mission VRIO and Swot
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TOPIC AREAS COVERED IN A CORPORATE MISSION
STATEMENT
1. Products or services provided
2. Customer needs to be met
3. Technology to be used
4. Survival, growth and profitability
5. Managements philosophy
6. The firms Self Concept
7. Public image and social responsibility
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FUNCTIONS OF A CORPORATE MISSION
STATEMENT
Ensure unanimity of purpose.
Motivating the use of the organizations resources
As a basis for allocating organizational resources
Setting a general tone or climate
As a focal point for the organizations identity
Aids in translating goals and objectives into a working
strategy
Specifies organizational purposes so they can be controlled.
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The Mission of Southwest Airlines
The Mission of Southwest Airlines isdedication to the highest quality of
Customer Service delivered with a sense
of warmth, friendliness, individual pride,and Company Spirit.
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To Our Employees
We are committed to provide our Employees a stable work
environment with equal opportunity for learning and personal
growth. Creativity and innovation are encouraged for improvingthe effectiveness of Southwest Airlines. Above all, Employees
will be provided the same concern, respect, and caring attitude
within the organization that they are expected to share externally
with every Southwest Customer.
-January 1988
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Internal analysis provides a comparativelook at a firms capabilities and helps
answer the following questions
Internal Analysis and its Roles
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What are the firms strengths?
What are the firms weaknesses? How do these strengths & weaknesses compare
to competitors?
Are resources and capabilities strengths and/or
weaknesses?
Are resources and capabilities likely sources of
competitive advantage?
Can the firm establish strategies that will exploit
any sources of competitive advantage
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The VRIO Framework
Four Important Questions:
Is the resource Valuable?
is the resource Rare?
Is the resource Imitable?
Can the Organization make use of it?
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Applying the VRIO Framework
The Question ofValue
in theory: Does the resource enable the firm
to exploit an external opportunity or neutralizean external threat?
the practical: Does the resource result in an
increase in revenues, a decrease in costs, or
some combination of the two? (Levis reputation
allows it to charge a premium for its Dockers pants)
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Applying the VRIO Framework
The Question ofRarity
a resource must be rare enough that perfect
competition has not set in
if a resource is not rare, then perfect competition
dynamics are likely to be observed (i.e., nocompetitive advantage, no above normal profits)
thus, there may be other firms that possess the
resource, but still few enough that there is scarcity
(several pharmaceuticals sell cholesterol-lowering
drugs, but the drugs are still scarcelook at prices)
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Applying the VRIO Framework
The Question ofImitability
the temporary competitive advantage of valuableand rare resources can be sustained only if
competitors face a cost or other in disadvantage
imitating the resource
intangible resources are usually morecostly to imitate than tangible resources
(Harley-Davidsons styles may be easily
imitated, but its reputation cannot)
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The Question ofImitability
Barriers to Imitation
Unique Historical Conditions (Caterpillar)
first moveradvantages
path dependenceCausal Ambiguity (Southwest Airlines)
causal links between resources and competitive
advantage may not be understood
Patents
offer a period of protection if the firm is
able to defend its patent
rights
required disclosure may actually decrease
the cost of imitation, and the timing
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Applying the VRIO Framework
Value, Rarity, & Imitability
If a firms resources are: The firm can expect:
Valuable, Rare, but
not Costly to Imitate
Temporary
Competitive Advantage
Valuable, Rare, and
Costly to Imitate
Sustained
Competitive Advantage
(ifOrganized appropriately)
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Strengths
Internal
Competitive Advantage
Distinctive Competence
Opportunities
External
Future Oriented
Niches
SWOT MATRIX
Weaknesses
Internal
Disadvantage
Area for Improvement
Threats
External
Vulnerability
Attack Point
Purposes
Qualitative Assessment of Current Condition
Competitor Assessment
Strategic What-if Analysis
Product to Business Unit to Corporate Analysis