Week2-Mission VRIO and Swot

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    TOPIC AREAS COVERED IN A CORPORATE MISSION

    STATEMENT

    1. Products or services provided

    2. Customer needs to be met

    3. Technology to be used

    4. Survival, growth and profitability

    5. Managements philosophy

    6. The firms Self Concept

    7. Public image and social responsibility

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    FUNCTIONS OF A CORPORATE MISSION

    STATEMENT

    Ensure unanimity of purpose.

    Motivating the use of the organizations resources

    As a basis for allocating organizational resources

    Setting a general tone or climate

    As a focal point for the organizations identity

    Aids in translating goals and objectives into a working

    strategy

    Specifies organizational purposes so they can be controlled.

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    The Mission of Southwest Airlines

    The Mission of Southwest Airlines isdedication to the highest quality of

    Customer Service delivered with a sense

    of warmth, friendliness, individual pride,and Company Spirit.

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    To Our Employees

    We are committed to provide our Employees a stable work

    environment with equal opportunity for learning and personal

    growth. Creativity and innovation are encouraged for improvingthe effectiveness of Southwest Airlines. Above all, Employees

    will be provided the same concern, respect, and caring attitude

    within the organization that they are expected to share externally

    with every Southwest Customer.

    -January 1988

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    Internal analysis provides a comparativelook at a firms capabilities and helps

    answer the following questions

    Internal Analysis and its Roles

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    What are the firms strengths?

    What are the firms weaknesses? How do these strengths & weaknesses compare

    to competitors?

    Are resources and capabilities strengths and/or

    weaknesses?

    Are resources and capabilities likely sources of

    competitive advantage?

    Can the firm establish strategies that will exploit

    any sources of competitive advantage

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    The VRIO Framework

    Four Important Questions:

    Is the resource Valuable?

    is the resource Rare?

    Is the resource Imitable?

    Can the Organization make use of it?

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    Applying the VRIO Framework

    The Question ofValue

    in theory: Does the resource enable the firm

    to exploit an external opportunity or neutralizean external threat?

    the practical: Does the resource result in an

    increase in revenues, a decrease in costs, or

    some combination of the two? (Levis reputation

    allows it to charge a premium for its Dockers pants)

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    Applying the VRIO Framework

    The Question ofRarity

    a resource must be rare enough that perfect

    competition has not set in

    if a resource is not rare, then perfect competition

    dynamics are likely to be observed (i.e., nocompetitive advantage, no above normal profits)

    thus, there may be other firms that possess the

    resource, but still few enough that there is scarcity

    (several pharmaceuticals sell cholesterol-lowering

    drugs, but the drugs are still scarcelook at prices)

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    Applying the VRIO Framework

    The Question ofImitability

    the temporary competitive advantage of valuableand rare resources can be sustained only if

    competitors face a cost or other in disadvantage

    imitating the resource

    intangible resources are usually morecostly to imitate than tangible resources

    (Harley-Davidsons styles may be easily

    imitated, but its reputation cannot)

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    The Question ofImitability

    Barriers to Imitation

    Unique Historical Conditions (Caterpillar)

    first moveradvantages

    path dependenceCausal Ambiguity (Southwest Airlines)

    causal links between resources and competitive

    advantage may not be understood

    Patents

    offer a period of protection if the firm is

    able to defend its patent

    rights

    required disclosure may actually decrease

    the cost of imitation, and the timing

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    Applying the VRIO Framework

    Value, Rarity, & Imitability

    If a firms resources are: The firm can expect:

    Valuable, Rare, but

    not Costly to Imitate

    Temporary

    Competitive Advantage

    Valuable, Rare, and

    Costly to Imitate

    Sustained

    Competitive Advantage

    (ifOrganized appropriately)

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    Strengths

    Internal

    Competitive Advantage

    Distinctive Competence

    Opportunities

    External

    Future Oriented

    Niches

    SWOT MATRIX

    Weaknesses

    Internal

    Disadvantage

    Area for Improvement

    Threats

    External

    Vulnerability

    Attack Point

    Purposes

    Qualitative Assessment of Current Condition

    Competitor Assessment

    Strategic What-if Analysis

    Product to Business Unit to Corporate Analysis