Week 03 Collaborative Design

Lecture 3

Collaborative Design

UX Prototyping / IID 2014 Spring Class hours : Fri 3 pm – 7 pm 21st March

The Last Week’s Homework

Lecture #3 IID_UX Prototyping 2

Complete Studio Assignments

Finish Video in a time

capsule

Readings And Critiques

(Assign

Presenters for Each Paper)

1 2 3

Pinterest - Set up your

account

- Make the initiall boards

- Upload requited images

Your Blog Post #3 - Title “Digital Memento” - Edit it in the length of 2-3

mins - Share the vimeo(or youtube)

link on your blog

Your Blog Post #4 - Summarize the papers - Add your critiques for each

papers

The Paper List

• Week 03 Reading

– Gaver, W., Dunne, A., & Pacenti, E. (1999). "Cultural Probes," Interactions 6(1), pp21-29.

– Gaver, W., Boucher, A., Pennington, S. and Walker, B., (2004). Cultural Probes and the value of

uncertainty. Interactions, Volume XI.5, pp. 53-56. (Kim, sukwan)

– Auger, J., (2014). Living With Robots: A Speculative Design Approach, Journal of Human-Robot

Interaction, Vol. 3, No. 1, 2014, pp. 20-42. (Song, Horyun)

– Sabanovic, S., Reeder, S. & Kechavarzi, B. (2014). Designing Robots in the Wild: In situ Prototype

Evaluation for a Break Management Robot, Journal of Human-Robot Interaction, Vol. 3, No. 1, 2014, pp.

70-88. (Hong, Kyungjin)

– Bowen, S., & Petrelli, D. (2011) Remembering todaytomorrow:Exploring the human-centred design of

digital mementos, International Jounal of Human-Computer Studies 69, pp. 324-337. (Jo, Yein)


To Do List for Today

• Seminar

– Core Research Ideas : Bring out some keywords or related technological

trends, backgrounds, and concerns

– Research Questions : What they investigated

– Key theories : Some they referred and some they developed by their own

– Method : How they proved

– Results & Findings : What they learned from the study



• Present your digital memento

– What did you collect your visual images, and why?

• Pinterest Mood board

– How did you make your own story

• Video in a time capsule



• Studio

– Write your own system concept statement

– Based on the system concept statement’s elements, such as the goals,

the name of the system, and the system users, design your own cultural

probes research.

– Design a probe package.

– Confirm the studio setting.

• Blog/Pinterest/GitHub etc

• VVVV


COLLABORATIVE DESIGN : HOW TO COMMUNICATE WITH USERS

Lecture 3.


INTRODUCTION


Figure 3-2 Observation and interviewing for contextual data collection.

INTRODUCTION:MUTTS Case Study

• MUTTS

– Middleburg University Ticket Transaction Service

• The current business process suffers from numerous drawbacks

– All customers have to go to one location to buy tickets in person.

– MUTTS has partnered with Tickets4ever.com as a national online tickets distribution

platform. However, Tickets4ever.com suffers from low reliability and has a reputation for

poor user experience.

– Current operation of MUTTS involves multiple systems that do not work together very

well.

– The rapid hiring of ticket sellers to meet periodic high demand is hampered by university

and state hiring policies.


INTRODUCTION:MUTTS Case Study

• Organizational context of the existing system

– The supervisor of MUTTS wishes to expand revenue-generating activities.

– To leverage their increasing national academic and athletic prominence, the

university is seeking a comprehensive customized solution that includes

integration of tickets for athletic events (currently tickets to athletic events are

managed by an entirely different department).

– By including tickets for athletic events that generate significant revenue,

MUTTS will have access to resources to support their expansion.

– The university is undergoing a strategic initiative for unified branding across

all its departments and activities. The university administration is receptive to

creative design solutions for MUTTS to support this branding effort.


THE SYSTEM CONCEPT STATEMENT

• What is it?

– A system concept statement is typically 100 to 150 words in length.

– It is a mission statement for a system to explain the system to outsiders

and to help set focus and scope for system development internally.

– Writing a good system concept statement is not easy.

– The amount of attention given per word is high. A system concept

statement is not just written; it is iterated and refined to make it as clear

and specific as possible.



• An effective system concept statement answers at least the following

questions:

– What is the system name?

– Who are the system users?

– What will the system do?

– What problem(s) will the system solve? (You need to be broad here to

include business objectives.)

– What is the design vision and what are the emotional impact goals? In

other words, what experience will the system provide to the user? This

factor is especially important if the system is a commercial product.



• Example: System Concept Statement for the Ticket Kiosk System


The Ticket Kiosk System will replace the old ticket retail system, the Middleburg University Ticket Transaction Service, by providing 24-hour-a-day distributed kiosk service to the general public. This service includes access to comprehensive event information and the capability to rapidly purchase tickets for local events such as concerts, movies, and the performing arts. The new system includes a significant expansion of scope to include ticket distribution for the entire MU athletic program. Transportation tickets will also be available, along with directions and parking information for specific venues. Compared to conventional ticket outlets, the Ticket Kiosk System will reduce waiting time and offer far more extensive information about events. A focus on innovative design will enhance the MU public profile while Fostering the spirit of being part of the MU community and offering the customer a Beaming interaction experience. (139 words)

Next Week Reading List

• Download From YSCEC > User Experience Prototyping > Books &

Papers > Week 04 Reading

– Blythe, M. et. al. Interdisciplinary criticism: analysing the experience of

riot! a location-sensitive digital narrative, Behaviour & Information

Technology, Vol. 25, No. 2, pp.127 – 139.

– Loeliger, E., & Stockman, T., (2013) Wayfinding without Visual Cues :

Evaluation of an Interactive Audio Map System, Interacting with

Computers.


Homework


Complete Studio Assignments #1

Readings And Critiques

(Assign

Presenters for Each Paper)

Complete the Online Survey

1 2 3

Your Blog Post #5 - The System Concept

Statement Your Blog Post #6 - Cultural Probe

Ideas

- The Cultural Probe Page Design

Your Blog Post #7 - Summarize the papers - Add your critiques for each

papers

Google Doc Survey - Background Information for

Team-ups - https://docs.google.com/forms

/d/1phvvuDydK-6QYPxXMmoQ3aR0mEOn2_Xtw9TiXi5sk3E/viewform

Submission Due : 11: 59 pm Thur. 27th March

https://docs.google.com/forms/d/1phvvuDydK-6QYPxXMmoQ3aR0mEOn2_Xtw9TiXi5sk3E/viewform




Contacts

• Email

– [email protected]

• Class Blog

– Lecture Slides

• http://uxprototyping.tumblr.com/

– Studio Workshops

• http://ixdstudio.wordpress.com/


mailto:[email protected]

http://uxprototyping.tumblr.com/

http://ixdstudio.wordpress.com/

Week 03 Collaborative Design

Education

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